ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information</li>
		<li>Completing transactions</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Update existing customer information.</li>
	<li>Avoid legal challenges by monitoring compliance with service agreements.</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
</ul>

Client Relations Associate

Lexcode Inc. is an ISO 9001:2008 localization company with an office in Korea and the Philippines. Established in 1999, its loyal clients include global companies, like Apple, Google, Hyundai, Johnson&Johnson, LG, Microsoft, Samsung, San Miguel Corporation, Starbucks, and more. 

Lexcode Philippines is located at the 6780 building in the Makati Central Business District. The company continuously expands its presence in Asia and in the United States.

Are you a big thinker? Join Lexcode, and be an even bigger achiever!

Lexcode is the Philippines’ no. 1 translation and interpretation company and part of the top 0.5% localization companies in South Korea. It has earned the title “One of Asia’s Most Trusted Translation Brands” and a “Partner of the World’s Biggest Localization Giants.” 

Build your career with Lexcode, and see your big ideas translate to action! With Lexcode, language is not a barrier but an opportunity.

Lexcode Inc.

<ul>
	<li>Utilize Python, Kotlin, or Java at an intermediate level or higher and improve the readability of code;</li>
	<li>Write and develop effective prompts to interact with and guide AI models or LLMs.</li>
	<li>Familiarity with Restful APIs to connect mobile applications to back-end services</li>
	<li>Refining, extending and improving existing codebase for software applications with a focus on AI and LLMs.</li>
	<li>Describe work processes and communicate project updates and results in a logical way and document and share them through MS Office applications (Word, PowerPoint, Excel, Teams);</li>
	<li>Automate tasks such as data movement, simple calculations, etc. to improve work processes within the company;</li>
	<li>Seamlessly collaborate with the staff from the headquarters and Philippine branch and perform tasks requested by them;</li>
	<li>Configure and manipulate various virtual environments for development;</li>
	<li>Stay informed about the latest updates in the field of natural language processing and machine learning research;</li>
	<li>Develop and maintain documentation NLP solutions including user manuals, technical specifications and developer guides; and</li>
	<li>Perform other related duties as assigned.</li>
</ul>

Fullstack Developer

<ul>
	<li>Utilize Python at an intermediate level or higher and improve the readability of code;</li>
	<li>Write and develop effective prompts to interact with and guide AI models or LLMs;</li>
	<li>Collect data by crawling, scraping, etc. to perform natural language processing tasks;</li>
	<li>Utilize various pre-processing techniques to clean data to perform natural language processing tasks;</li>
	<li>Describe work processes and communicate project updates and results in a logical way and document and share them through MS Office applications (Word, PowerPoint, Excel, Teams);</li>
	<li>Automate tasks such as data movement, simple calculations, etc. to improve work processes within the company;</li>
	<li>Seamlessly collaborate with the staff from the headquarters and Philippine branch and perform tasks requested by them;</li>
	<li>Configure and manipulate various virtual environments for development;</li>
	<li>Stay informed about the latest updates in the field of natural language processing and machine learning research;</li>
	<li>Develop and maintain documentation NLP solutions, including user manuals, technical specifications and developer guides; and</li>
	<li>Perform other related duties as assigned.</li>
</ul>

Backend Developer

<ul>
	<li>Answer calls and respond to emails.</li>
	<li>Handle customer inquiries both telephonically and by email.</li>
	<li>Research required information using available resources.</li>
	<li>Manage and resolve customer complaints.</li>
	<li>Provide customers with product and service information.</li>
	<li>Enter new customer information into system.</li>
	<li>Update existing customer information.</li>
	<li>Process orders, forms, and applications.</li>
	<li>Identify and escalate priority issues.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Follow up customer calls whenever necessary.</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Complete call logs and produce call reports.</li>
</ul>

Sales and Marketing Knowledge

Travel Ticketing Executives

<ul>
	<li>Managing, supervising and providing technical advice on telecommunications systems</li>
	<li>Receiving feedback, identifying users’ needs and requirements and mobilizing existing technology to meet their criteria</li>
	<li>Documenting plans, requests, activities and specifications and reporting on them</li>
	<li>Cooperate with management to develop staff and improve their skills</li>
	<li>Follow industry’s standards and best practices</li>
</ul>

Customer Service Specialist | Telco | Makati

Ricoh is one of the worlds's leading suppliers of office automation equipment, including copiers, facsimiles machines, data processing systems, and related supplies. Ricoh is also renowned for its state-of-art electronic devices and photographic equipment.

RICOH ( Philippines) Inc.

<ul>
	<li>Sales Generation</li>
	<li>Help Develop Sales leads which might convert into sales</li>
	<li>Achieve Software and Multifunction Printer units target</li>
	<li>Account management</li>
	<li>Meets key person/decision-maker of assigned Machine in Field account</li>
	<li>Able to support sales with analysis and capabilities of Hardware and Software for O to R transactions</li>
	<li>Reports and Documentation</li>
	<li>Make a checklist for sales probing</li>
	<li>Make ROI or TCO analysis for sales as support</li>
</ul>

Presentation Skills

Product Descriptions

Negotiation

Selling

Cebu Pre-Sales Office Printing

HelixPay provides ticketing solutions and event & venue management technology in the Philippines. Our clients create products and experiences that people love; we build technology that makes it easy to earn revenue and enable a seamless experience for their customers.

We are a smart, fun, and high-energy team of 25 people building a pioneering new business in the Philippines. We are looking for a Legal Officer to ensure that our operations and business dealings align with all pertinent legal and internal guidelines. While years of experience would be ideal, we're equally excited about finding someone eager to dive into a more entrepreneurial environment, as opposed to a strictly corporate setting.


 HelixPay

Client Support Associate will work closely with the HelixPay Sales &amp; Account Management teams to ensure that HelixPay clients enjoy an excellent experience while using our ticketing technology through answering client questions and solving any client issues. Associates shall also track and summarize common questions and concerns of clients and collaborate with our product development team to continually enhance our technology. Associates will become experts on the leading event technology in the Philippines and will get to work with many of the leading event organizers in the country.

<ul>
	<li>Responsible for Client management assisting with client's questions and concerns and solving basic operations issues.</li>
	<li>Track and summarize common questions and concerns.</li>
	<li>Work closely with the Operations Team.</li>
	<li>Communicate with users primarily via SMS, Messenger, and phone call.</li>
	<li>End to end processing of partner concern.</li>
	<li>Providing excellent client experience.</li>
	<li>Update tracker of client's concern daily.</li>
</ul>

Client Service Associate

INFOMAX is a wholly owned Filipino company that was incorporated and registered to SEC in February 1998. 
Infomax aims to provide world class solutions in the area of Content Integration and Business Intelligence.  Our goal is to maximize the IT investments of our clients by providing them with high-value solutions that will improve their business processes and increase their revenue stream. 
We aim to be the preferred Partner in their business initiatives.
We enable and empower our employees to render innovative and high quality services to our customers. We will empower our employees with industry skills and product knowledge to become highly respected professionals in their fields.

Infomax Systems Solutions and Services Inc.

Tax Management, Annual/Interim Audit and Legal Consultations

<ol>
	<li>Handles tax and other accounting related referrals to Lawyers and Auditors</li>
	<li>Handles BIR assessments, prepares all schedules, makes reconciliation to support NIC/PAN/FAN</li>
	<li>Does BIR Recon as needed for assessments and consulted with the Lawyers</li>
	<li>Prepares all documentary requirements for submission to BIR (for BIR assessments)</li>
	<li>Coordinates interim and annual audit of books for yearend financial statements.</li>
	<li>Responsible for the preparation and timely submission of the Accounting Books of Accounts (Sales, Purchases, General Journal, General Ledger) BIR in the required format.</li>
</ol>

Purchase Orders/Sales Documentation/DRF/BOM 

<ol>
	<li>Reviews PO to Suppliers/Principals. Sends back for correction draft PO from Sales as necessary.</li>
	<li>Reviews accuracy of PO versus BOM, supplier quotation, validates applicable taxes (VAT and Royalty Tax)</li>
	<li>Reviews and signs-off Deal Registration Form (DRF) and Bill of Material (BOM). Provides necessary feedback to the concerned Account Executive and General Manager.</li>
	<li>Review and handles processing of Sales documentation (Deal Registration Form, Bill Of Material, Commissions, Contracts)</li>
	<li>Ensures completeness of required documentation in Accounting files before endorsement of approval to the President and General Manager</li>
	<li>Maintains custody of all hard/soft copy of contracts for deals; agreement with principals and sub-contractors.</li>
</ol>

Principal/Service Provider Coordination 

<ol>
	<li>Reviews contracts with customers and service providers regarding terms and conditions. Identifies risk exposure and discusses these with the concerned employee and Management.</li>
	<li>Communicates with foreign suppliers regarding Tax treaty relief availment</li>
</ol>

Quota Documentation and Tracking, Commission Processing and Payment 

<ol>
	<li>Monitors quota achievement, confirms eligibility of Sales and other qualified people for sales incentives based on established guidelines. Responsible for payment of Sales incentive/bonuses as these are due</li>
	<li>Reviews Commission statements of Sales people before endorsement to the President and General Manager</li>
	<li>Provides assistance to the General Manager in updating and disseminating the approved Sales Incentives/Bonus (Commission) Plan for the year. Responds to queries on commission entitlement and payments made.</li>
</ol>

Bank Relationships and managing company transactions 

<ol>
	<li>Coordinates w Bank Representatives/Managers for company account maintenance; investments and completion of necessary documents related to the transactions.</li>
	<li>Obtains updated interest rates for potential additional placements</li>
	<li>Meets with Bank reps re: investments and transactions</li>
</ol>

Other duties

1. Regualr reporting of Monthly Financial Performance

2. Coordinaton with HR Officer about Asset Inventory

Senior Accounting Analyst

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

The API Developer automates workflows and systems and develops applications to drive MedGrocer towards more impactful and effective internal processes and healthcare services. You will be collaborating with an agile and innovative team of designers, developers, quality assurance engineers, and project managers.

Key Responsibilities

<ul>
	<li>Design high-impact applications and technical solutions using low-code platforms</li>
	<li>Evaluate and optimize current internal and external processes through automations</li>
	<li>Develop capabilities based on user and business requirements</li>
	<li>Implement integrations across different platforms, such as Airtable and Google Workspace</li>
</ul>

Perks and Benefits 

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

Why MedGrocer?

<ul>
	<li>Progress: To work with autonomy on engaging and stimulating projects that involve innovating current processes and systems to provide a smoother delivery of healthcare services. You will be able to have ownership over your work and have a chance to be exposed to various tools and skills that could enhance your capabilities as a developer</li>
	<li>Purpose: To create an impact in the digitally enabled tech platform in order to enhance the lives of thousands of Filipinos by providing accessible and end-to-end healthcare solutions</li>
	<li>People: To collaborate with a group of dynamic, passionate, and driven individuals from diverse backgrounds, from whom you will be able to learn how to expand and strengthen your skills</li>
</ul>

API Developer | Makati

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

We are seeking for experienced IT Project Manager to join our team at Questronix Corporation. As an IT Project Manager, your responsibilities will include ensuring that our IT project is completed on time, within scope, and within budget. You will be a hands-on leader and oversee the whole project cycle, including initiation, planning, execution, monitoring, control, quality assurance, and closeout. We are located at Makati but this position is a hybrid role implying that some work from home is acceptable.

Senior Project Managers must develop a plan of action to get a project completed, working across offices to ensure their needs and wants are included within the confines of the project and budgetary restrictions.

 

Senior Project Managers may have the following duties:

Develop project plans that identify resource and budgetary needs

Host project meetings at least once a week with team and managers

Provide feedback, advice, project updates and encouragement to team members

Manage deadlines and push the team to ensure timeliness

Coordinate with vendors and suppliers as needed

Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions

Performs other duties as assigned

Sr. IT Project Manager

<ul>
	<li>Conduct user interviews, surveys, and usability studies to understand user needs and preferences;</li>
	<li>Analyze and interpret data to inform design decisions and improvements;</li>
	<li>Iterate on designs based on feedback and testing results;</li>
	<li>Develop visually appealing and user-friendly interfaces that align with brand guidelines;</li>
	<li>Define and implement user personas and journey maps to enhance overall user experience;</li>
	<li>Optimize information architecture and navigation for intuitive user interactions;</li>
	<li>Plan and conduct usability testing sessions to gather insights and validate design decisions;</li>
	<li>Create and deliver wireframes, UX flows, mockups, interactive prototypes, design specifications, final assets, and personas;</li>
	<li>Collaborate with cross-functional teams, engaging with users, product managers, and development teams to design and deliver products;</li>
	<li>Work closely with project leads and developers to define and articulate tasks, supporting the rapid delivery of products and experiences;</li>
	<li>Assist project managers in user and customer discovery activities;</li>
	<li>Keep abreast of industry trends, best practices, and emerging technologies in UI/UX design; and</li>
	<li>Perform other related duties as assigned.</li>
</ul>

UI/UX Designer

First Digital Finance Corporation (FDFC) is a fin-tech company building disruptive and innovative products in retail credit for Southeast Asia. 

The company operates BillEase, the top-rated, buy now pay later (BNPL) platform for merchants and their customers in the Philippines with more than 1m downloads.

Vision: Build financial services that delight and enable consumers

Mission: Use software and AI and to build financial products that are at least 10x better than status quo for our customers

First Digital Finance Corporation

3+ years of experience as a software developer

Expert in Python, with knowledge of at least one Python web framework (such as Django or Flask)

Good SQL skills (PostgreSQL)

Understanding container technology (Docker)

Familiarity with some ORM (Object Relational Mapper) libraries

Able to integrate multiple data sources and databases into one system

Understanding of the threading limitations of Python, and multi-process architecture

Good understanding of server-side templating languages (such as Jinja 2, Mako, etc)

Good understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 (Vue.js, Angular frameworks)

Understanding of accessibility and security compliance 

Knowledge of user authentication and authorization between multiple systems, servers, and environments

Understanding of fundamental design principles behind a scalable application

Familiarity with event-driven programming in Python

Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform

Able to create database schemas that represent and support business processes

Strong unit test and debugging skills

Proficient understanding of code versioning tools (Git)

Excellent time management and multitasking skills

Good analytical and problem-solving skills

Python Developer

<ul>
	<li>Provide technical leadership and guidance in designing and implementing complex OutSystems-based solutions that align with business objectives and best practices.</li>
	<li>Collaborate closely with business analysts and stakeholders to understand intricate business requirements and architect innovative and scalable OutSystems solutions.</li>
	<li>Leverage your extensive expertise in the OutSystems platform to create sophisticated responsive web and mobile applications, implement complex logic, design elegant user interfaces, and integrate with external systems.</li>
	<li>Design and implement advanced integrations with external systems using RESTful APIs, SOAP, GraphQL, and other relevant technologies within the OutSystems platform.</li>
	<li>Identify opportunities for performance optimization and lead efforts to enhance the efficiency, responsiveness, and scalability of OutSystems applications.</li>
	<li>Guide and mentor junior developers by providing technical insights, conducting code reviews, and sharing best practices to facilitate their growth and development.</li>
	<li>Work closely with cross-functional teams, including developers, designers, architects, business analysts, and project managers, to ensure successful project delivery.</li>
	<li>Lead comprehensive testing efforts to ensure the reliability, security, and high quality of developed solutions.</li>
	<li>Create detailed technical documentation, including architecture diagrams, design specifications, deployment guides, and documentation for fellow developers.</li>
	<li>Stay updated with the latest features and updates in the OutSystems platform, as well as emerging technologies and trends, to propose and implement innovative solutions.</li>
</ul>

Outsystems Developer

Inteluck provides data-driven end to end logistics services to enterprises in Southeast Asia. The core of Inteluck is to maximize logistics efficiency by leveraging technology and data and creating value for both customers and vendors.

Inteluck supports a variety of logistics platform services, including domestic FTL (full truckload) transportation, warehouse management, freight forwarding, cross border transportation and other bespoke supply chain services.

Headquartered in Singapore and operates in other Southeast Asian countries including the Philippines and Thailand, with offices in China and other regions.

Inteluck’s mission is to build the most efficient logistics world by connecting talented and responsible people driven by the data and technology.

Inteluck Corporation

We are looking for a Marketing Analytical Associate/Supervisor/ Assistant Manager or Manager who will be responsible for overseeing and managing the analysis of marketing data to extract insights that will inform strategic marketing decisions. The ideal candidate will have a strong background in data analysis, market research, and marketing strategies within the FMCG industry.

Key Responsibilities:

<ul>
	<li>Lead a team of marketing analysts in conducting thorough analysis of marketing data including sales figures, consumer behavior data, market trends, and competitive intelligence.</li>
	<li>Develop and implement analytical frameworks and methodologies to extract meaningful insights from large datasets.</li>
	<li>Collaborate with cross-functional teams including sales, finance, and product development to identify key business questions and develop actionable insights to address them.</li>
	<li>Utilize statistical analysis and predictive modeling techniques to forecast market trends and evaluate marketing campaign effectiveness.</li>
	<li>Provide regular reports and presentations to senior management to communicate key findings and recommendations.</li>
	<li>Train and mentor junior analysts to enhance their analytical skills and capabilities.</li>
	<li>Ensure data integrity and accuracy by implementing quality control measures and validation processes.</li>
</ul>

Marketing Analytical Supervisor

<ul>
	<li>Attend to customer questions, complaints and concerns immediately and facilitate satisfactory resolution.</li>
	<li>Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.</li>
	<li>Manage calls professionally, efficiently and with good communication skills.</li>
	<li>Research answers to questions using a variety of manuals and resources</li>
</ul>

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