ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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DISCOVER UNLIMITED JOB POSSIBILITIES
 
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Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Contact businesses or private individuals by phone.</li>
	<li>Determine requirements by working with customers.</li>
</ul>

Call Center Agent | Taguig

<ul>
	<li>Identify and assess customers’ needs to achieve satisfaction.</li>
	<li>Provide accurate, valid, and complete account, product, and service information by using the right methods or tools.</li>
	<li>Resolve product or service problems by clarifying customers' complaints.</li>
	<li>Determine the cause of the problem.</li>
	<li>Select and explain the best solution to solve the problem.</li>
	<li>Expedite correction or adjustment.</li>
	<li>Follow up to ensure resolution.</li>
	<li>Handle complaints, provide appropriate solutions, and alternatives within the time limits.</li>
	<li>Follow up to ensure resolution and attainment of complaints resolution targets.</li>
	<li>Manage large amounts of incoming calls.</li>
	<li>Keep records of customer interactions, process customer accounts, and file documents.</li>
	<li>Follow communication procedures, guidelines, and policies.</li>
</ul>

Customer Service Representative | CSR | Taguig

<ul>
	<li>Maintain call center database by entering information.</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Complete call logs.</li>
</ul>

Call Center Agent | Fort Bonifacio BGC

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country.

At AboitizPower, we transform energy for a better world. 

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all. 

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

As Business Development Manager, you will be responsible for identifying and pursuing new business opportunities in the residential rooftop solar market. This entails developing various revenue channels, business models and innovative products that bring long-term value and accelerate the advent of the Company's mission. The key responsibilities include:

<ol>
	<li>Market Analysis and Research: Conduct market research to identify trends, opportunities, and competitive landscape in the residential rooftop solar industry. Analyze customer needs, preferences, and behaviors to inform product development and marketing strategies.</li>
	<li>Business Planning: Develop and implement strategic business plans to achieve sales targets and market penetration. Collaborate with cross-functional teams to align business development efforts with overall company goals.</li>
	<li>Channel and Ecosystem Development: Identify and qualify new business channels, building strategic collaboration with financial institutions, horizontal developers, and other verticals to build an ecosystem in which the company can thrive.</li>
	<li>Account Management: Cultivate strong relationships with key stakeholders and relevant industry partners. Maximize cross-selling opportunities and tactical collaboration.</li>
	<li>Proposal Development: Work closely with the operations, marketing, legal and finance teams to create customized proposals that address the unique needs of each channel and preserve the best interests of the company.</li>
	<li>Reporting and Storytelling: Track and report on key performance indicators (KPIs) to evaluate the success of business development strategies. Provide regular updates to senior management on progress, challenges, and opportunities. Paint a clear picture of challenges, progress and opportunities.</li>
</ol>

Solar Business Development Manager

<ul>
	<li>Provide customers with product and service information.</li>
	<li>Maintain and improve quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Handle customer inquiries by:
	<ul>
		<li>Phone</li>
		<li>Email</li>
		<li>Chat</li>
	</ul>
	</li>
	<li>Establish policies by:
	<ul>
		<li>Entering client information.</li>
		<li>Confirming pricing.</li>
	</ul>
	</li>
	<li>Manage and resolve customers' complaints.</li>
</ul>

Customer Service Representative | International Account

<ul>
	<li>Acquire B2B clients with motorcycle fleets (e.g. F&amp;B, logistics, online platforms), real estate locations (e.g. gas stations, convenience stores) or both, to be onboarded onto the company's ecosystem</li>
	<li>Closely manage relationships with B2B clients, ensuring consistent client satisfaction</li>
	<li>Share client feedback with Product and Operations teams in order to ensure continuous improvement of the company's solution</li>
</ul>

B2B Sales | Marketing Manager

At Elinnov, we are driven by a powerful mission: to turn ideas into reality using innovative technologies. Our unwavering commitment to this mission fuels our passion for creating solutions that have a lasting impact on industries, communities, and lives.

With a clear vision in mind, we strive to be pioneers in tackling global challenges through our groundbreaking innovations. We believe that technology has the power to transform the world, and we are dedicated to harnessing that power to create opportunities and improve the lives of all living beings.

Our core values form the foundation of everything we do. Synergy is at the heart of our collaborative approach, where the collective brilliance of our diverse team members ignites breakthrough ideas and drives our success. We are assertive in pursuing our goals, fearlessly embracing challenges and persistently finding solutions that push boundaries.

Grit is an integral part of our DNA. We understand that innovation requires determination and perseverance, and we embrace the journey with resilience, learning from setbacks and emerging stronger. We are relentless in our pursuit of excellence, always striving to exceed expectations and deliver solutions that are of the highest quality.

As a team, we are united by our shared passion for innovation, our dedication to our mission, and our belief in the transformative power of technology. Our collaborative and inclusive culture fosters an environment where ideas flourish, talents thrive, and innovation flourishes.

Join us as we embark on a thrilling adventure to shape the future. Together, we will transform ideas into reality, overcome global challenges, and create abundant opportunities that enrich the lives of individuals and communities around the world.

Elinnov Technologies, Inc.

Job Description:

This role involves overseeing the planning, execution, and delivery of software projects using Agile methodologies (including Kanban), and IT Service Management (ITSM) principles. The candidate will also be responsible for managing client accounts, ensuring client satisfaction, and nurturing client relationships. The role requires a balance of technical expertise, project management skills, and excellent interpersonal abilities.

IT Project Manager

The Market Strategy Specialist is responsible for the following functions:

<ul>
	<li>Develop and manage the Market Strategy database and establish data gathering on local and international power industry, market conditions, and government regulations.</li>
	<li>Perform data analysis techniques to extract insights and relationships on market data.</li>
	<li>Support in conducting market research to identify local and international activities or business expansion opportunities in the RE market.</li>
</ul>

Market Strategy Specialist

The Human Resources Manager for Talent Optimization contributes to ensure that the organization is continuously building and developing its leadership, functional and technical capabilities to deliver and execute its current and future goals and strategies.

 

The role/function is responsible for the execution and governance of Talent Optimization strategies, processes and programs across 1AP, including Talent Management, Learning &amp; Development and Performance Management processes, and programs. Moreover, the role is expected to formulate OD strategies, design, develop and successfully rollout/implement organizational development projects and programs.

Talent Optimization and Culture & Engagement Manager

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility

<ul>
	<li>Implements Microsoft Dynamics CRM solutions: Customer Engagement (Sales, Customer Service, Marketing), PowerApps, Power Platform.</li>
	<li>Implements interfaces between Microsoft Dynamics CRM and other applications, frontends web application, backend components as well as database developments.</li>
	<li>Implements prioritized requirements from the product owner in the system.</li>
	<li>Is responsible for ensuring progress and completion of development topics.</li>
	<li>Independent and responsible way of working.</li>
	<li>Contribute experience to the technical management and complex software development projects as well as corresponding team structures.</li>
	<li>Takes responsibility for supervision, improvement and optimization of the software quality as well as for the design and development.</li>
	<li>Is responsible for the design, the development of modifications or for the extensions to the standard Microsoft Dynamics CRM application (Sales, Marketing and Service module).</li>
	<li>Is Responsible for coding, unit testing and creating supporting documentation for Microsoft Dynamics based Solutions.</li>
	<li>Gains understanding of customer’s needs and collaborates with other consultants/developers and support teams to complete design and testing documentation.</li>
	<li>Provides technical input in creating technical specifications when customizations or extensions to Microsoft Dynamics CRM are needed.</li>
	<li>Is responsible for driving the effort to migrate the customers’ data sources into Microsoft’s sources, ensuring proper alignment of data models. Offers support on Microsoft tools for migration and integration.</li>
	<li>Implements reports per requirements documents and standards.</li>
	<li>May be tasked with additional development tasks such as: developing data migration procedures to integrate Microsoft Dynamics CRM to legacy systems, creating data load structures with Microsoft SQL Server Integration Services or Azure Data Factory.</li>
	<li>Provides support and expertise on development technologies and environments.</li>
	<li>Provides work estimates that permit prioritization and assignments to be made.</li>
	<li>Has awareness of the prescribed Microsoft Dynamics CRM implementation methodology known as Sure Step. Understands how the development and related testing activities fit into the overall customer engagement lifecycle.</li>
</ul>

Typical Activities

Diagnostic and Analysis 
Design 
Development

<ul>
	<li>Customization of the product to meet the needs of the customer based on the specifications from the Application Consultant.</li>
	<li>Integration of the solution with the customer’s legacy databases and systems.</li>
	<li>Document custom developed functionality in accordance to documentation standards and best practices.</li>
	<li>Implement add-ons and code from third parties.</li>
	<li>Initial test of the developed functionality.</li>
</ul>

Deployment

<ul>
	<li>Support integrated testing.</li>
	<li>In case of upcoming customization requests during the deployment phase, perform the design and development tasks in accordance with the defined change request process.</li>
</ul>

Upgrade

<ul>
	<li>Evaluate necessary upgrade customizations for new versions of Microsoft Dynamics and relevant ISV and add-on solutions.</li>
</ul>

Agile Preparation

<ul>
	<li>Review/validate high-level estimates given within the Solution Backlog.</li>
	<li>Provide input to the establishment of Integration Strategy.</li>
</ul>

Agile Execution

<ul>
	<li>Attend the Sprint Planning Meetings</li>
	<li>Attend the Daily Sprint Cycle Meetings</li>
	<li>Lead development efforts within the Sprint cycle across Custom Coding, Integration and Interfaces, and Data migration streams</li>
</ul>

Senior Microsoft Dynamics CRM Application Developer

The position holder is responsible for the management of activities relating to the acquisition of various permits and approvals, facilitation of project endorsements of Local Government Units (LGUs) and implementation of the External Relationship Management Plan for ARI Renewable projects. 

Outcomes Expected and Responsibilities:

<ul>
	<li>Builds partnerships with and provides information to a variety of stakeholders, proponents and organizations, including officials of national or local governments; business and community associations; citizens groups; and key private interest external groups.</li>
	<li>Coordinates and implements projects and initiatives including: conducting assessments to identify further engagement opportunities; creating and implementing reporting methods; preparation of contract agreements/concessions</li>
	<li>Conducts research and develops reference materials to support External engagement plans.</li>
	<li>Stays current on relevant industry and government compliance programs related to renewable energy and provides updates regarding changes in legislation, regulations and other requirements that may result in organizational response.</li>
	<li>Facilitates timely acquisition of permits and approvals during the Pre Development, Development and Execution Stage of ARI Renewable Projects. </li>
	<li>Manages and ensures the regular coordination of with local government officials and various agencies such as DENR, NCIP, DPWH, NWRB, NIA, DAR or any other concerned agency for the acquisition of the necessary permits and approvals.</li>
	<li>Ensures complete documentation of compliances and permits for handover to Operating BU.</li>
</ul>

Leadership Functions and Responsibilities:

<ul>
	<li>Cultivates a high-performing and engaged team by having regular and ongoing conversations, with the purpose of setting and communicating clear targets, developing capabilities, managing performance, and discipline.</li>
	<li>Creates a transparent environment by practicing courageous authenticity while operating on mutual trust, support, and respect.</li>
	<li>Promotes Diversity, Equity, and Inclusion by respecting TM’s individual strengths, views, and experiences to enable innovation, better decisions, and deliver better business results</li>
</ul>

Stakeholder Relations and Permitting Manager

For Direct Hiring

<ul>
	<li>Provide details of healthcare membership to various members and their families.</li>
	<li>Advice members on different payment options for health insurance coverage.</li>
	<li>Provide medical insurance policy details to healthcare practitioners.</li>
	<li>Providing details of network providers to different members.</li>
	<li>Cancel membership plans basis of a request, seek guidance to complete this request from your line manager.</li>
</ul>

Customer Care Associates | Healthcare | Taguig

Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

The Associate Design Manager assists in managing a design team in creating quality creative content on a daily basis. A very good communicator who can present ideas clearly and concisely; can negotiate with clients and internal accounts teams. An expert understanding of typography, layout, animation and art direction will be needed to help the team produce the best work possible. A strong foundation in team + time management. The Associate Design Manager is a strong communicator, who can work with other team members to better understand what is needed but can also explain the designer’s creations and the rationale behind them. Up to date with current design trends in and around the social media space. As this is a managerial title, a minimum of 6 years in the industry is a requirement.

 

Expected Outcomes

First 90 Days

<ol>
	<li>Focus on learning important internal processes, tools and workflows and look for opportunities to experience them directly by helping people out with projects.</li>
	<li>Define a structured set of goals with Creative Director to both pass your 3 months probation, make the best use of your time and skillset, and contribute to the business goals</li>
	<li>Get to know the team, their personalities, strengths and weaknesses and then use this new information to define gaps to take the team to the next level; as well as identifying team goals. </li>
</ol>

Day-to-Day Expectations

<ul>
	<li>Managing a team of designers and ensuring that they are meeting deadlines and producing high-quality work.</li>
	<li>Communicating with clients and internal teams to understand their needs and ensure that designs meet expectations.</li>
	<li>Developing and implementing design strategies that align with our clients' goals.</li>
	<li>Staying up-to-date on the latest design trends and technologies. 
	 </li>
</ul>

Associate Design Manager

<ul>
	<li>Assists patients with questions regarding their health insurance coverage.</li>
	<li>Helps patients manage complex medical conditions by organizing the high-quality daily care services required.</li>
	<li>Coordinate with various healthcare providers and specialist to validate medical reimbursements and understand patient diagnosis.</li>
</ul>

USRN Advisers | Fort BGC | Healthcare

The position holder is responsible for providing support to the Renewable Energy Project Development and Execution (RE PDE) Team on the different phases of the day-to-day processes in acquiring various permits, documents, lands, and rights of lands for the transmission structures and road right of way by planning, managing, and implementing in order to achieve the objectives of ARI. 

The position holder oversees and organizes necessary documents, permits, and other requirements needed in acquiring rights of way over the lands and practicing due diligence. 

Outcomes Expected and Responsibilities:

<ul>
	<li>Coordinates with technical, engineering, legal support teams the identification of potential routes for transmission line and access roads that meet the requirements and collaborate in determining the pain points and potential legal risks and executes plans based on direction set by RE PDE team leaders. </li>
	<li>Supervises the commercial and legal risks throughout the transmission line and access road right of way acquisition process, and participates in ensuring that ARI’s interest is protected and that the project objectives are met transparently and sustainably. Activities include but are not limited to: 
	<ul>
		<li>Manages the gathering of required documentation for screening, land due diligence, and land rights processes from landowners and government agencies.</li>
		<li>Establishes due diligence and financial close process for all aspects of the property.</li>
	</ul>
	</li>
	<li>Liaises and collaborates with internal and external stakeholders to achieve transmission line and road right of way acquisition targets. This include but is not limited to: 
	<ul>
		<li>LGUs and National Government Agencies for securing the project endorsements for the development of proposed renewable energy projects in relation to transmission line and road right of way, </li>
		<li>Other Government entities, such as: DAR, BIR, DENR CENRO (for titling), Registry of Deeds, etc. is concerned (e.g. required inspections for permits and clearance purposes); for the preparation and processing of permits and clearances and/or for the early resolution of issues concerning clearance and approvals, matters regarding ordinances, regulations, taxes, and property laws.</li>
	</ul>
	</li>
	<li>Oversees and organizes the applications for each of the permits are completed properly and accurately, including the submission of all required attachments. </li>
	<li>Maintains and strengthens relationships with the different stakeholders, and collaborates in mapping on potential supporters and blockers based on engagements made. </li>
</ul>

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