You will handle and responsible to:

• Manage daily operations, reporting and system in all Field Collection team to ensure every activity is running properly and all reporting is delivered within SLA,
• Propose new ideas to Head of Field Collection to improve business process in field area,
• Monitor and review team's performance and create strategy to ensure field collection team meet their target,
• Set up Assistant Manager Key Performance Indocator and ensure their align with business and department requirements/targets,
• Propose Capacity Plan of Team Leader and FC to ensure portfolio are handled effectively,
• Monitor Collection team to ensure all the process in field team is comply with guidelines and SOP,
• Work with training team to develop team member knowledge and skill as one of the strategies to improve team member performance,
• Control the process to ensure Collection Incentives are fair, and prepared and submitted on time,
• Plan midterm/long term headcount requirements and budget of field to ensure the headcount is accordance with budget,
• Work with legal team to control legal recovery processes.

We are looking for Talents with:

• Minimum a bachelor’s degree, open from any major
• Having extensive working experience in Area Collection for more 10 years, specifically outer Jawa
• Have experience handle a big team (> 100)
• Strong in managing people and business process
• Comfortable with high target oriented and agile environment
• Able to communicate in English will be an advantage
• Work based in Jakarta but wiling for high travelling to other area in Indonesia