Field Collection Manager
Home Credit Indonesia
- South Jakarta, IndonesiaPlaza Oleos, South Jakarta, DKI Jakarta, Indonesia, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
- Manage team of Regional Field Collection Team at Kalimantan/Sumatra/Sulawesi Region.
- Proposes and implement improvements in field process and responsible for performance and quality of his team to ensure given Collection targets, are achieved.
- Manage daily operations, reporting and system for all Field Collection in Jabodetabek team to monitor every activity is running properly and all reporting is delivered within SLA
- Proposes new ideas to Field Collection Sr. Manager to improve business process in field area
- Monitor and review team's performance and create strategy to ensure field crs team meet their targeted result.
- Setting up Asst.Manager KPI’s and ensure the KPI is align with business and department requirements/targets.
- Propose Field Capacity Plan of Team Leader and Field Collection to ensure portfolio are handled effectively.
- Monitor field Collection Team to Ensure all the process in field team is comply with guidelines and SOP.
- Work with training team to develop team member knowledge and skill as one of the strategy to improve team member performance.
- Control the process to ensure Collection Incentives are fair, and prepared and submitted on time.
- Resolve timely customer escalations
Kualifikasi Minimum
- Candidate must possess at least a Bachelor's Degree, any field.
- At least 10 year(s) of working experience in the related field is required for this position especially handling for Kalimantan Area.
- This position Based in Jakarta
- Required language(s): English
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Accounting and Finance
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
Tentang Home Credit Indonesia
Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline.
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world.
Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.