Anti Fraud Process & QA Jr.Specialist_1805
Home Credit Indonesia (Recruitment Page for RISK team)
- South Jakarta, Indonesia10, Plaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 6 years ago
2018-06-30T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- To ensure all incoming cases that received from all fraud channels are investigated by AF Investigators and done within SLA
- To check all cases that investigated by AF Investigator are fulfilled the investigation step
- To ensure the investigators are understand the purpose of investigation
- Monitoring Fingerprint, Welcome Call, Suspicious Document, Hotline Fraud, Complaint, GSPN – AF Tools.
- Monitoring verification process by CE & Ops UW
- Checking the sales training quality by standard guidance
- Liaise with QA from other related department to order to improve anti-fraud strategy
- To contribute and assist in regularly reviewing and updating procedures and to assist in the development and implementation of procedures as required.
- Monitoring that all the investigation results conducted by AF Investigatos (Completed & deliver to department which requires the result)
Kualifikasi Minimum
- Diploma / Bachelor Degree.
- Risk / Fraud background would be advantage.
- At least 1 year experience as a Quality Assurance review for solution design and process improvement.
- Having strong analytical skills.
- Having logical approach for process improvement.
- Good interpersonal Skill.
- Excellent communication in English.
Fasilitas dan Tunjangan
Maternity & Paternity Leave
Medical / Health Insurance
Gym Membership
Performance Bonus
Keahlian yang diperlukan
- Quality Assurance
- Risk Management
- Process Improvement
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Management and Consultancy
- Persyaratan tingkat pendidikan
- Lulus program Diploma (D3)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 10, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Lowongan
- 3 lowongan dibuka
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Tentang Home Credit Indonesia (Recruitment Page for RISK team)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.