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ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Act as frontline and first point of contact for all customer inbound calls</li>
	<li>Exercise courtesy and empahty when taking calls</li>
	<li>Hande inquiries and requests from customers with sense of urgency</li>
	<li>Document and logs all calls for future references</li>
</ul>

Customer Service

Customer Care Associate | Healthcare Account  | Cebu

<ul>
	<li>Responding professionally to customer inquiries and information requests.</li>
	<li>Assist bank clients on various requests - bank account opening/closure, credit card applications, document requirements for certain transactions, etc.</li>
	<li>Log all calls for monitoring and follow-ups.</li>
</ul>

Salary Package

<ul>
	<li>Monthly salary package P18,000</li>
	<li>Night differential pay</li>
	<li>Performance incentives/commissions</li>
	<li>HMO benefit</li>
	<li>Paid training (full salary)</li>
</ul>

Customer Service Associates | International Bank | Cebu

<ol>
	<li>Responsible for the review of medical bills to initiate collection process.</li>
	<li>Examine documents such as patient records, referrals, authorizations and insurance policies to address clarificatory inquiry of patients.</li>
	<li>Make outbound calls to patients and service providers to discuss or clarify about the medical claims in question</li>
	<li>Able to handle inbound calls in a professional and polite manner and show empathy for patients.</li>
</ol>

Salary Package 

<ul>
	<li>Monthly fixed salary and allowances - P21,000 to P25,000</li>
	<li>plus Performance Bonus and incentives</li>
	<li>plus Night differential pay</li>
	<li>HMO benefit</li>
	<li>Life insurance benefit</li>
	<li>Retirement benefit</li>
	<li>Full salary during training</li>
</ul>

Medical Billing Customer Service | Cebu

<ul>
	<li>Assist customer requests for account activation, reconnection, subscription renewal, temporary disconnection, connection concerns etc.</li>
	<li>Handle inbound inquiries on subscription rates, plan inclusions and directory transfer.</li>
	<li>Abide by company policies for all calls and in providing services to customers.</li>
</ul>

Telco Account Customer Service Agents  | Cebu

Your trusted solutions provider.

A electrical engineering equipment and services company.

VISION
To be the trusted solution provider for the Philippine Electrical Industry

MISSION
We are a company providing professional electrical engineering services, equipment and consultancy as a solution provider for power system reliability and efficiency for effective energy cost management for industries and consumers.

VALUES:
Mastery
Integrity
Care
Excellence

WESTCO Electrical and Equipment Corporation

1. Identifying and pursuing sales opportunities: Sales executives are responsible for actively seeking out potential customers, identifying leads, and generating new business opportunities. This involves researching and analyzing market trends, attending industry events, and developing strategies to expand the customer base.

2. Building and maintaining customer relationships: Sales executives need to establish strong relationships with existing and potential customers. This includes understanding their needs and challenges, providing product information, conducting product demonstrations, and addressing any inquiries or concerns. Building trust and rapport is crucial for customer retention and repeat business.

3. Achieving sales targets: Sales executives are accountable for meeting or exceeding sales targets set by the company. This involves creating and implementing sales plans, forecasting sales volumes, and monitoring progress. They may be required to prepare sales reports and present performance metrics to management.

4. Collaborating with technical teams: As sales executives in an electrical engineering company, they work closely with the technical teams to gain a deep understanding of the products and services offered. They collaborate with engineers and technical experts to address customer requirements, obtain technical information, and provide appropriate solutions.

5. Conducting market research and analysis: Sales executives monitor industry trends, competitor activities, and customer feedback to stay informed about the market landscape. This involves conducting market research, analyzing data, and identifying opportunities for product improvement or expansion.

6. Negotiating and closing deals: Sales executives are responsible for negotiating contract terms, pricing, and other factors with customers. They need to have strong negotiation skills to reach mutually beneficial agreements and close deals in a timely manner.

7. Providing feedback to the company: Sales executives play a crucial role in providing feedback to the company regarding customer preferences, market demands, and product performance. This information is valuable for the company to make informed business decisions and improve their products or services.

Technical Sales Engineer Cebu Based

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

The Cadetship Training Program Batch 3 2024 is an outstanding opportunity designed to equip fresh graduates with the skills, qualifications and experience required for a future career in a technology-enabled business service provider.

Trends empowers our clients with technology-enabled business services allowing them to transcend. Topping the Philippine ICT industry for more than 25 years and catering to different organizations across industries, we prioritize customer satisfaction by delivering only the best and most effective services. We usher our clients into the digital future by harnessing the power of technology and our years of expertise. To stay true to our commitment to excellence and providing innovative and sustainable services, we have expanded with regional offices in Clark, Cavite, Laguna, Cebu and Davao and international offices in Vietnam and Cambodia.

The training will run for four (4) to five (5) weeks from 8:30 AM to 6PM, Mondays to Fridays. An allowance shall be provided to the trainees (Php430 per day). During the program, the trainees will be equipped with knowledge about the following:

<ul>
	<li>Basic Installation</li>
	<li>Network and Security</li>
	<li>Servers and Storage Administration</li>
	<li>Data Analytics</li>
	<li>Software Services</li>
	<li>IP Telephony</li>
	<li>Customer Service</li>
	<li>Presentation and Communication skills.</li>
</ul>

The Trainer will measure each trainee based on his/her performance, assessments, attendance, and behavior. On the last day of training, the trainees will undergo a revalidation process which will be the deciding factor if a candidate will be hired as an employee of Trends Group Inc.

As a trainee, you are expected to:

<ul>
	<li>Demonstrate integrity and honesty.</li>
	<li>Attend and participate in class discussions prepared and on time.</li>
	<li>Communicate in a careful and respectful manner with the trainer, and other trainees</li>
	<li>Act in a civil manner that respects the company and complies with policies</li>
	<li>Utilize resources and seek help when needed.</li>
	<li>Respect diverse ideas and opinions.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the familiarity of the test taker with the Windows Operating System, its screens and other Windows-specific function

Windows is one of the most widely used operating yesterday. Understanding how it is installed and used helps maintain computer efficiency and to solve basic operating problems. An employee with working knowledge of the Windows OS, will be efficient operator and problem solver. This test measures knowledge on Windows OS and its functions.

Windows Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This is a general pre-screening test for developers which measures Mental Code Simulation, Debugging, and Coding skills using programming languages C++, Java, Python, Ruby, PHP, and Javascript.

Basic Programming Aptitude

This test unit measures the ability to isolate the root cause and efficiently provide sound solutions to technical issues.

When computer systems have problems, understanding system functions, components, and typical problems allows an employee to quickly determine the root causes of the breakdown. Knowing what information to gather, the diagnostic tools to use, and what solutions to test can simplify solving a technical problem. Ability to troubleshoot is needed in every company but it is a set of special skills that takes a considerable amount of time to learn. This test measures the ability to isolate root cause and provide sound solutions to technical issues efficiently.

Computer Troubleshooting Fundamentals

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Cebu Cadetship Training Program

INQUIRER.net is the official news website and member of the Inquirer Group of Companies that includes the Philippine Daily Inquirer, Hinge Inquirer Publications, Cebu Daily News, Inquirer LIBRE, Bandera, INQUIRER.net, Megamobile Inquirer, Print Town, DZIQ 990AM Radyo Inquirer and DAG.
 
It features 24/7 breaking news, the latest on local and international issues and events, and compelling commentaries on Politics, Entertainment, Sports, Lifestyle, Business, and Technology. It also features Global Nation for OFWs who want to know more about the latest from the Philippines.
 
INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience and be part of the news no matter where they are.

Inquirer Interactive Inc.

1. Schedules and implements Cebu Daily News Digital advertising campaigns by uploading all marketing/partner content (social media and website) as stated in signed contracts.

2. Ensures that all client campaigns are executed on time.

3. Maintains client advertising deliverable logs and ensures all advertising execution links are saved for easy tracking.

4. Delivery of post-campaign reporting. 
 
5. Update sales decks and info kits monthly for advertising clients.

6. Develops Cebu Daily News Digital in-house brand campaigns and brand content for revenue purposes and is accountable for the brand/marketing push of Cebu Daily News Digital assets, and platforms by way of marketing campaigns.

7. Works on all Cebu-based marketing partnership projects:

<ul>
	<li>Seek out relevant partnerships.</li>
	<li>Create and evaluate partnership proposals.</li>
	<li>Contract management for all marketing partnerships.</li>
	<li>Facilitate follow-through of all partnership deliverables.</li>
	<li>Put measures to safeguard and put Inquirer Interactive Inc. and Cebu Daily News Digital brand identities in place for partner sites and advertisers.</li>
	<li>End-to-end delivery of projects for partnership contracts.</li>
</ul>

8. Competitive monitoring for the sales and marketing team.

9. Works on talent management for Cebu Daily News Digital.

10. Accountable for the regular audience/advertiser/readership promotion of Cebu Daily News Digital.

11. Performs other related tasks that may be assigned.

Sales and Marketing Assistant | Cebu

Duties and Responsibilities:

<ul>
	<li>Maintains up-to-date HR files, records, and documentation</li>
	<li>Post open positions in all existing Job portals and search engines</li>
	<li>Assist selection procedures, including pre-screening calls, assessment, initial interviews, and background check</li>
	<li>Assist in providing Company ID, Mobile unit, Laptop, and other on-boarding tools</li>
	<li>Assist exiting employee in offboarding process</li>
	<li>Assist in releasing employee Final Pay Kit</li>
	<li>Booking of airfare and accommodation for domestic trips</li>
	<li>Update online booking database</li>
	<li>Provide airline booking summary of domestic trips for payment request</li>
	<li>Coordinate different LGU’s, Airline, and Hotel for travel requirements and updated policies</li>
	<li>Coordinate with Outsourced Agency-related concerns such as payroll and employee discipline</li>
	<li>Maintains and renews employee communication tools such as mobile unit and line</li>
	<li>Update communication tool inventory</li>
	<li>Maintains monthly report and quarterly report</li>
	<li>Perform all other duties and tasks as assigned</li>
</ul>

Working Conditions

<ul>
	<li>Work in the office from Monday to Friday from 8:30AM to 6:00PM</li>
	<li>May required to work during weekends and holidays</li>
</ul>

HR Business Partner Associate (Open to Fresh Graduates) | Hybrid

The Cadetship Training Program - Cebu is an outstanding opportunity designed to equip fresh graduates with the skills, qualifications and experience required for a future career in a technology-enabled business service provider.

Trends empowers our clients with technology-enabled business services allowing them to transcend. Topping the Philippine ICT industry for more than 25 years and catering to different organizations across industries, we prioritize customer satisfaction by delivering only the best and most effective services. We usher our clients into the digital future by harnessing the power of technology and our years of expertise. To stay true to our commitment to excellence and providing innovative and sustainable services, we have expanded with regional offices in Clark, Cavite, Laguna, Cebu and Davao and international offices in Vietnam and Cambodia.

The training will run for four (4) to five (5) weeks from 8:30 AM to 6PM, Mondays to Fridays. An allowance shall be provided to the trainees (Php430 per day). During the program, the trainees will be equipped with knowledge about Basic Installation, Network, Security, Servers and Storage Administration, Data Analytics, Software Services, IP Telephony, Customer Service, Presentation and Communication skills. The Trainer will measure each trainee based on his/her performance, assessments, attendance, and behavior.

On the last day of training, the trainees will undergo a revalidation process which will be the deciding factor if a candidate will be hired as an employee of Trends Group Inc.

As a trainee, you are expected to:

<ul>
	<li>Demonstrate integrity and honesty.</li>
	<li>Attend and participate in class discussions prepared and on time.</li>
	<li>Communicate in a careful and respectful manner with the trainer, and other trainees</li>
	<li>Act in a civil manner that respects the company and complies with policies</li>
	<li>Utilize resources and seek help when needed.</li>
	<li>Respect diverse ideas and opinions.</li>
</ul>

Judgement and Decision Making

Network Security

Critical Thinking

Information security

Computer Troubleshooting

Cisco Networking (CCNA)

Cadetship Training Program

The Cadetship Training Program Batch 1 2024 (Cebu) is an outstanding opportunity designed to equip fresh graduates with the skills, qualifications and experience required for a future career in a technology-enabled business service provider. 
 
 

Trends empowers our clients with technology-enabled business services allowing them to transcend. Topping the Philippine ICT industry for more than 25 years and catering to different organizations across industries, we prioritize customer satisfaction by delivering only the best and most effective services. We usher our clients into the digital future by harnessing the power of technology and our years of expertise. To stay true to our commitment to excellence and providing innovative and sustainable services, we have expanded with regional offices in Clark, Cavite, Laguna, Cebu and Davao and international offices in Vietnam and Cambodia. 
 
 

The training will run for four (4) to five (5) weeks from 8:30 AM to 6PM, Mondays to Fridays. An allowance shall be provided to the trainees (Php430 per day). During the program, the trainees will be equipped with knowledge about the following: Basic Installation, Network and Security, Servers and Storage Administration, Data Analytics, Software Services, IP Telephony, Customer Service, Presentation and Communication skills. 
 
 

The Trainer will measure each trainee based on his/her performance, assessments, attendance, and behavior. On the last day of training, the trainees will undergo a revalidation process which will be the deciding factor if a candidate will be hired as an employee of Trends Group Inc. 
 
 

As a trainee, you are expected to:

<ul>
	<li>Demonstrate integrity and honesty.</li>
	<li>Attend and participate in class discussions prepared and on time.</li>
	<li>Communicate in a careful and respectful manner with the trainer, and other trainees</li>
	<li>Act in a civil manner that respects the company and complies with policies</li>
	<li>Utilize resources and seek help when needed.</li>
	<li>Respect diverse ideas and opinions.</li>
</ul>

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