ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Prepaid Load Card)

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>
	Calls potential customers to sell the company's products or services
	</li>
	<li>
	Persuasively engage the customer in conversation to explain how the product or service will add value to their lives and meet their needs
	</li>
	<li>
	Ask relevant leading questions to understand the customer's needs and recommend the best product or service for their purposes
	</li>
	<li>
	Meet or exceed projected weekly and monthly sales goals
	</li>
	<li>
	Maintain detailed records of outgoing calls as well as follow up information and outcomes
	</li>
</ul>

Salary Package 

<ol>
	<li>Monthly fixed compensationo P30,000 plus uncapped commissions</li>
	<li>Night shift differential pay</li>
	<li>HMO benefit</li>
</ol>

Telemarketer | Pasig Ortigas

<ul>
	<li>Handle online booking transactions (airline tickets, hotels, travel insurance, and tours) with major airlines and tour agencies on behalf of the customers, both individual and corporate offices.</li>
	<li>Keep high satisfaction standards and exceed customer expectations as much as possible</li>
	<li>Resolve problems by applying established company policies and procedures.</li>
</ul>

Travel Specialists | Pasig

<ul>
	<li>
	Provide assistance to victims of identity theft.
	</li>
	<li>
	Provide necessary counseling and education regarding theft cases to potential victim.
	</li>
	<li>
	Collect information on theft from victim by phone or by direct interaction.
	</li>
	<li>
	Analyze the identity theft information to understand the seriousness of the theft.
	</li>
	<li>
	Maintain database of customer personal data and theft case information for timely retrieval and analysis.
	</li>
	<li>
	Analyze customer statements, affidavits and evidences to resolve identity theft cases and claims.
	</li>
	<li>
	Stay updated on new laws and policies regarding identity theft.
	</li>
</ul>

Fraud Analyst | Ortigas Pasig

<ul>
	<li>Provide client support and technical issue resolution via email, phone, chat, and other electronic media</li>
	<li>Creates (opens/stalls/closes) and resolves tickets on customers’ technical issues, concerns, and general inquiries; ensures that every customer interaction is properly documented</li>
	<li>Handles Customers’ concerns and queries regarding any Support-related product FAB’s (features, advantages, and benefits)</li>
</ul>

Technical Support Representative | Pasig

<ul>
	<li>Handle inbound and outbound calls from patients and healthcare providers</li>
	<li>Analyse and determine eligibility of medical claims</li>
	<li>Coordinate with providers and specialists in assessing validity of claims</li>
	<li>Inform patients of the result of the validation of claims</li>
</ul>

Clinical Analysts | USRN | Pasig

<ul>
	<li>Provides first level clinical review for all medical and surgical authorization requests against applicable criteria, policies and procedures.</li>
	<li>Accurately documents all reviews and contacts providers and members according to established timeframes.</li>
	<li>Acts as a member advocate by expediting the care process by working in concert with the health care delivery team to maintain high quality and cost-effective care delivery.</li>
</ul>

Salary &amp; Benefits

<ul>
	<li>35K to 40K per month</li>
	<li>HMO from Day 1</li>
	<li>PLUS Night differential pay</li>
	<li>PLUS Paid vacation and sick leaves</li>
	<li>PLUS Holiday Pay</li>
	<li>PLUS 13th month pay</li>
	<li>Government mandated benefits</li>
</ul>

Nurse Associates PHRN | Pasig

<ul>
	<li>Analyze eligibility of medical claims of patients</li>
	<li>Handle both inbound and outbound calls for matters related to health insurance claims</li>
	<li>Coordinate with providers and specialists in assessing validity of claims</li>
	<li>Inform patients of the result of validation of claims</li>
</ul>

USRN Nurse Analyst | Pasig

<ol>
	<li>Contact insurances for claim inquires, unspecified denials, patient eligiblity status and request for claim processing if necessary.</li>
	<li>Explain reasons for claim denials, provide claim and appeals status, process request for claim adjustments, etc.</li>
	<li>Make outbound calls to patients and service providers to discuss or clarify about the medical claims in question or request for medical records</li>
	<li>Update and accurately process rebills, billing or corrected bills on a timely basis.</li>
</ol>

Customer Service

Medical Billing Specialists | Ortigas Pasig

<ul>
	<li>Provide excellent customer service at all times</li>
	<li>Resolve customers’ issues via phone in an empathic and professional manner</li>
	<li>Process customer requests in a timely manner and monitor progress of new applications or issues</li>
	<li>Comply with the company's procedures and policies in performing your function</li>
</ul>

Spanish Customer Support Officer | Pasig

<ul>
	<li>Provide documentation coverage for assigned healthcare providers</li>
	<li>Listen to audio records of patient clinic visits and summarize medical facts, findings into a clinical report</li>
	<li>Keep member actively engaged with their primary physician</li>
	<li>Maintain a high-quality of standards and adherent with account specific documentation guidelines and requirements.</li>
</ul>

On top of monthly salary, successful candidates can expect to receive night differential pay, paid sick/vacation leaves, 13th month pay and HMO benefit

Medical Allied Associates | Ortigas Pasig

<ul>
	<li>
	Engaging leads in the pipeline from various channels
	</li>
	<li>
	Scheduling appointments with qualified leads and handing them over to closers.
	</li>
	<li>
	Generate leads from existing clients and convert them into identifiable sales opportunities.
	</li>
	<li>
	Coordinate and collaborate with other departments to resolve specific client issues.
	</li>
</ul>

Salary Package 

<ol>
	<li>Monthly fixed compensation P30,000 to P45,000</li>
	<li>Uncapped commissions / incentives</li>
	<li>Plus night shift differential pay</li>
	<li>HMO benefit</li>
	<li>Life insurance</li>
	<li>Paid training</li>
</ol>

B2B Sales Associates | Pasig Ortigas

<ul>
	<li>
	Generate leads from existing clients and convert them into identifiable sales opportunities.
	</li>
	<li>
	Secure sales by reaching out to existing and potential clients through outbound calls and correspondences.
	</li>
	<li>
	Record outbound call history and customers response in detail.
	</li>
	<li>
	Handle customer needs and requirements.
	</li>
</ul>

 

<ol>
</ol>

Outbound Sales Specialists | Pasig Ortigas

<ul>
	<li>Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.</li>
	<li>Contact businesses or private individuals by phone.</li>
	<li>Enter new customer information into system.</li>
	<li>Produce call reports.</li>
</ul>

Call Center Agent | Pasig C5

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

The Role

As a Customer Advisor - New Accounts Officer, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and accurate service delivery in compliance with the service standards of the Bank.

 

How you'll contribute

<ul>
	<li>Identifies customer's needs, maintains and nurtures customer relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies to further increase dealings with the Bank</li>
	<li>Assists walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the Bank</li>
	<li>Manages/attends to customers’ complaints by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client satisfaction</li>
	<li>Processes over-the-counter transactions and requests in accordance with the policies and procedures set by the Bank to ensure service delivery to customers within the service standards of the Bank</li>
	<li>Acts as a primary co-custodian to the Main Vault Door and Cash Safe and is tasked to conduct end-of-day verification of cash in a vault in accordance with the policies and procedures set by the Bank</li>
</ul>

Persuasion and Negotiation

Salesforce

Sales and Marketing Knowledge

Communication Skills

Closing Sales

New Accounts Officer Pasig

<ul>
	<li>Obtain possible customer leads.</li>
	<li>Maintain and improve quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Establish policies by entering client information and confirming pricing.</li>
	<li>Meet personal and team qualitative and quantitative targets.</li>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

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