M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Is this role right for you?

We are seeking a meticulous and results-driven Credit and Collections Specialist to join our dynamic team for a project based. The ideal candidate will be responsible for managing the credit and collections process efficiently, ensuring timely payments from customers, and minimizing bad debt losses. This role requires excellent communication skills, attention to detail, and a proactive approach to resolving payment issues.

What are your responsibilities?

<ul>
	<li>Evaluate creditworthiness of new and existing customers by analyzing financial information, credit reports, and payment histories.</li>
	<li>Establish and monitor credit limits for customers in accordance with company policies and procedures.</li>
	<li>Manage the collections process by contacting customers regarding overdue payments, negotiating payment plans, and resolving payment discrepancies.</li>
	<li>Collaborate with sales, client success and finance teams to address customer inquiries and resolve billing disputes in a timely manner.</li>
	<li>Maintain accurate records of customer interactions, payment arrangements, and collection efforts using the company's CRM system.</li>
	<li>Prepare weekly and monthly reports on accounts receivable aging, collection activities, and bad debt reserves for management review.</li>
	<li>Implement strategies to reduce delinquency rates and improve cash flow, while maintaining positive customer relationships..</li>
</ul>

Key Performance Indicators (KPIs):

<ul>
	<li>Collections Target: Achieve collection targets by collecting at least half of the assigned target amount within the specified time frame.</li>
	<li>Days Sales Outstanding (DSO): Maintain DSO within acceptable limits by efficiently collecting payments from customers.</li>
	<li>Bad Debt Ratio: Keep bad debt losses below a specified percentage by effectively managing credit risk and collections activities.</li>
	<li>Customer Satisfaction: Ensure high levels of customer satisfaction by resolving payment issues promptly and professionally.</li>
	<li>Accuracy of Records: Maintain accurate and up-to-date records of customer accounts, payment arrangements, and collection activities.</li>
</ul>

Accounts Payable

Accounts Receivable

Credit and Collections Specialist

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Is the role right for you?

As a Jr Data Engineer, you will be part of the data collection team that creates and maintains a scraping system. As a developer, your duties may include designing and developing the system, selecting appropriate scraping tools, writing efficient scraping scripts, monitoring and maintaining the system, ensuring data quality and integrity. 

What are your responsibilities?

<ul>
	<li>Document website analysis processes and metrics in order to help programmers iterate data scraping algorithms</li>
	<li>Designing and developing efficient and scalable algorithm to scrape data from various websites</li>
	<li>Develop and maintain scripts for automation of tasks related to data processing and analysis</li>
	<li>Extracting, transforming, and loading (ETL) data from different sources to enable data analysis and reporting.</li>
	<li>Build and maintain data processing infrastructure</li>
	<li>Continuously improve data quality and automation processes</li>
	<li>Produce and exhibit reports that give a comprehensive overview of the status of your tasks and how much progress has been made on them</li>
</ul>

 

What kinds of opportunities are on offer?

We believe that the power to learn new things is the one of the most important skills anyone can ever have. Given enough persistence and grit, as a part of our data collection team, you will

<ul>
	<li>You will become extremely knowledgeable in scraping system and become good at automating processes</li>
	<li>Become proficient in programming languages such as Python</li>
	<li>Gain an understanding of how to design big data delivery platforms and scalable scraping system</li>
</ul>

Junior Data Engineer

Is the role right for you?

We are seeking a dynamic SEO Content Writer to join our team. The ideal candidate will have a pulse on marketing principles and trends, along with a keen understanding of current SEO strategies. The role requires versatility in tone and voice, adapting seamlessly to various brands and industries. This individual will collaborate within a team environment while bringing their unique contributions to the table. Additionally, a fundamental grasp of content marketing goals is essential, coupled with a strong drive to continually learn and grow. Experience with genAI is a significant advantage.

 

What are your responsibilities?

<ul>
	<li>Craft engaging and SEO-friendly content that aligns with brand objectives and current industry trends.</li>
	<li>Conduct thorough keyword research and integrate keywords seamlessly into content.</li>
	<li>Adapt writing style and tone to suit different brands, industries, and target audiences.</li>
	<li>Collaborate with the marketing team to develop content strategies that drive organic traffic and engagement.</li>
	<li>Stay abreast of evolving SEO algorithms and trends to ensure content remains optimized.</li>
	<li>Contribute innovative ideas and solutions to enhance content performance and user experience.</li>
	<li>Work closely with editors and designers to ensure content meets quality standards and deadlines.</li>
	<li>Analyze content performance metrics and optimize strategies based on insights.</li>
</ul>

SEO Content Writer

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
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Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

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Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
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By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Respond to customers regarding their Social Media messages in order to improve their experience</li>
	<li>Resolve customers’ issues online using chat system</li>
	<li>Provide outstanding customer service to external and internal customers on a consistent basis</li>
</ul>

Social Media Care | Customer Service Associate

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App (https://salina.app/). This suite encompasses a chat-with-video app, a chat-with PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application (https://media-meter.com/). The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Your Role: 

<ul>
	<li> Web Development: Play a key role in developing and maintaining user interfaces for our innovative web applications. </li>
	<li> Framework Proficiency: Enhance your skills with modern frontend frameworks and libraries. </li>
	<li>Collaborative Development: Use version control systems like Git to work effectively with the team. </li>
	<li>Design Implementation: Apply responsive and mobile-first design principles in development. </li>
	<li>Team Collaboration: Understand project requirements and contribute to a </li>
	<li>cooperative development environment.</li>
</ul>

Soft Skills: 

<ul>
	<li> Professionalism: Strong work ethic, integrity, and responsibility. </li>
	<li> Adaptability: Ability to adjust to changing priorities and project demands. </li>
	<li>Teamwork: Skill in collaborating effectively and fostering a team-oriented </li>
	<li>environment. </li>
	<li> Creativity: Bringing innovative solutions to enhance project quality. </li>
	<li> Empathy: Understanding the needs and perspectives of team members and users. </li>
	<li> Time Management: Efficiently balancing time to meet project deadlines. </li>
	<li>Continuous Learning: Proactive in learning and adapting to new challenges and technologies. </li>
</ul>

What We Offer: 

<ul>
	<li> Fast growth in a dynamic, engaging environment. Evaluations for growth are done every quarter. </li>
	<li>Mentorship from experienced developers and engagement in a supportive work culture. </li>
	<li> Exposure to projects at the cutting-edge of generative AI.</li>
</ul>

Junior Front End Developer

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App . This suite encompasses a chat-with-video app, a chat-with-PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application. The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Key Responsibilities: 

<ul>
	<li>Web Development: Contribute to the implementation and maintenance of user interfaces for web applications. </li>
	<li>Framework Familiarization: Gain expertise in modern frontend frameworks and libraries through hands-on projects. </li>
	<li>Version Control: Collaborate with the team using version control systems like Git. </li>
	<li>Responsive Design: Implement responsive and mobile-first design principles in web development. </li>
	<li>Collaboration: Work closely with team members to understand project requirements and contribute to a collaborative development environment. </li>
</ul>

Front End Developer

Here at M2.0 Communications, we are storytellers who believe that there’s always more than one way to tell a story. We are focused on telling meaningful data-driven narratives alongside building the best communications team in the Philippines. Our differentiation lies in the robust support oﬀered by our diﬀerent service units, as well as our knowledge and experience in stakeholder management, technology, and business PR.

Is the role right for you?

As a Media Analyst, you will generate media evaluation reports that enable clients to assess the overall effectiveness of their campaign strategies. The data is then used to support key insights that can help clients improve their marketing and communications campaigns.

What are your responsibilities?

<ul>
	<li>Conduct media monitoring during the designated hours from 3 am to 11 am, ensuring coverage across various platforms, including print, online, social media, and broadcast.</li>
	<li>Monitor and track media mentions, news articles, press releases, blogs, social media posts, and other relevant sources to identify trends, issues, and opportunities for our clients.</li>
	<li>Analyze media coverage and sentiment to evaluate the effectiveness and impact of media campaigns and initiatives.</li>
	<li>Prepare regular reports and summaries of media activities, highlighting key findings, trends, and actionable insights for clients and internal stakeholders.</li>
	<li>Collaborate with cross-functional teams, including account managers, and data analysts, to ensure alignment with client objectives and support the development of media strategies.</li>
	<li>Presenting data and insights to clients;</li>
</ul>

Media Analyst I Night Shift

Adarna House is a conversation that began in 1980, when it was founded to respond to the need of Filipino children to develop their minds through enjoyable learning opportunities and memorable literary experiences. Today, this conversation includes a multitude of treasured partners who share our enthusiasm for children, our commitment to education, and our passion for reading. 

The best Filipino writers, illustrators, and researchers help us create products that feature Filipino values, culture, history, and experiences. Readability and systems experts are invaluable to the development of our materials and programs that aim to improve reading skills in Filipino. A new generation of readers, beyond the Philippines, have also pushed us towards engaging with them on a different platform through Buribooks.

Our literacy programs are born of our relationships with the public and private sectors. We continue to strengthen these alliances with the help of our primary allies—The Raya School, which offers progressive education from preschool to high school, and the Adarna Group Foundation, Inc. (AGFI), which focuses on local government-based early literacy programs. 

Through our programs and products, we are happy to continue the conversation with our most valued partners, the Filipino children. It is their curiosity that keeps us motivated, their creativity that we wish to equal, and their potential for greatness that we will always strive to serve. It is they who keep us committed to our duty: to create good playmates, classmates, and friends not only for children, but also for art, literature, and country.


Adarna House, Inc.

Adarna House is currently in need of a Writer/Researcher who will be responsible for writing, editing, and research of company publications. The work setup is hybrid. 
 
Responsibilities include, but are not limited to, the following:

<ul>
	<li>Coordinating with other researchers, writers, and relevant organizations during the book development process</li>
	<li>Evaluating the book development process at the end of each product development cycle</li>
	<li>Providing recommendations to streamline and improve book development process</li>
	<li>Helping prepare reports on specific aspects of book development such as budget, style, schedule, directory, etc.</li>
	<li>Coordinating workshops initiated by the Product Development Group</li>
</ul>

Writer Researcher

Media Meter Inc. It is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communication strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Does this sound like you?

We're excited to find a versatile Content Creator who's skilled in SEO writing, graphic design, and social media management. If you're passionate about crafting compelling content, boosting brand visibility, and driving traffic across various platforms, then we want to connect with you. Your demonstrated experience in handling business social media accounts, coupled with your knack for multitasking, prioritization, communication, collaboration, and time management, are all key qualities we're looking for. 

What are your responsibilities?

<ul>
	<li>Content creation: Develop high-quality and original content for our website, blog, social media channels, email newsletters, and other digital platforms. Content may include articles, blog posts, infographics, videos, and more.</li>
	<li>SEO: Apply SEO best practices to optimize all content for search engines. Conduct keyword research, content optimization, and support link-building to enhance organic search rankings and boost organic traffic. Keep up with the ever-changing trends in SEO for Google and other search engines, and pivot your strategies as needed.</li>
	<li>Graphic design: Design visually appealing graphics, images, and multimedia elements to accompany written content. Create custom graphics for social media posts, blog headers, infographics, and other digital assets using graphic design software. </li>
	<li>Social media management: Develop and execute social media strategies to promote brand awareness, increase followers, and engage our audience. Create and schedule social media posts, monitor engagement metrics, and respond to comments and messages in a timely manner.</li>
	<li>Content calendar management: Plan and maintain a content calendar to ensure a consistent publishing schedule across all platforms. Coordinate with other team members to align content with marketing campaigns, product launches, and events.</li>
	<li>Analytics and reporting: Monitor and analyze the performance of content and social media campaigns using analytics tools. Track key metrics such as website traffic, engagement, conversion rates, and ROI. Prepare regular reports to evaluate the effectiveness of strategies and identify areas for improvement.</li>
</ul>

Content Writing

Creative Writing

Content Creator

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Create original content that is consistent with the school's branding guidelines for various communications channels such as:
	<ul>
		<li>Social Media</li>
		<li>Website and other online platforms</li>
		<li>Internal Documents and Templates</li>
		<li>Newsletters</li>
	</ul>
	</li>
	<li>Contribute to the execution of the Branding and Communications Marketing Plan</li>
	<li>Establish and implement advertising and promotional campaigns for products or services on various media (social, print, etc.)</li>
	<li>Collaborate with stakeholders and vendors to boost the effectiveness of marketing strategies and improve the brand</li>
	<li>Track and record all marketing activities, implement metrics to evaluate their success and amend marketing measures when necessary.</li>
	<li>Attend and participate in various activities or events, both internal and external, to increase brand awareness.</li>
	<li>Research and develop ideas for engaging social media captions, video scripts and other key narrative presentations</li>
	<li>Collaborate with relevant stakeholders to interpret copywriting briefs and produce campaign requirements</li>
	<li>Define key messages and brand voice for advertisements and marketing collaterals</li>
	<li>Monitor current industry trends and turn them into persuasive copy concepts</li>
	<li>Ensure that all content in the website is aligned with brand standards via branding guides to ensure a cohesive and strong market presence</li>
	<li>Ensure that the website details are updated</li>
	<li>Other tasks that may be assigned from time-to-time</li>
</ul>

Branding and Communications Officer

<ul>
	<li>Handle subscription inquiries, upgrades and connection requests/issues</li>
	<li>Provide accurate and appropriate response to customer inquiry</li>
	<li>Evaluate customer concerns using active listening skills to determine the best solution</li>
	<li>Maintain up-to-date records of all calls for monitoring purposes.</li>
</ul>

Salary Package 

<ul>
	<li>Fixed monthly salary and allowances 17K</li>
	<li>Night differential pay of 20%</li>
	<li>HMO benefits</li>
	<li>Incentives and bonuses</li>
</ul>

Customer Service Associates | Streaming Media Account | North Edsa QC

<ul>
	<li>Responsible for user-generated content submitted to the e-commerce platform.</li>
	<li>Review user-generated content to ensure the safety and privacy of online platforms.</li>
	<li>Reply to user questions and comments on social media posts, on the company’s blogs, and in forums</li>
	<li>Perform timely and adequate actions that are also essential in protecting the reputation of e-commerce platforms.</li>
</ul>

Content Moderator | Mixed Voice and Non voice CSR | Fort BGC

ADVENUE MEDIA CORPORATION, founded in 2013, is one of the leading companies that provides the highest quality digital media services. As technology continues to innovate at a rapid pace, we have identified the increasing demand for digital signages and other advertising requirements for companies and entities.
Therefore, we are committed to setting new standards in quality and services, and we aim to be the provider choice for all client seeking the best digital media solution

Advenue Media 

<ul>
	<li>Read, and interpret electrical circuits and diagrams, and prepare technical documents such as but not limited to Asbuilt drawings of equipment and or panels.</li>
	<li>Convey communication and technical issues along with recommending solutions to department heads and concerned departments.</li>
	<li>Provide technical support and assistance during testing &amp; commissioning to ensure project completion within the specific time on assigned project.</li>
	<li>Involvement in Power, Control, and Communication Cabling and termination works.</li>
	<li>On-site assistance.</li>
	<li>Attend technical meetings when needed.</li>
	<li>Interfacing with all areas affected by the project including end users, service providers, distributors, and vendors.</li>
	<li>Participate in maintenance-related training activities and coordinate shutdowns to reduce failure rates and downtime</li>
</ul>

Electrician

Electrical Installation and Maintenance

Electronics Technician

<ul>
	<li>Provide client support and technical issue resolution via email, phone, chat, and other electronic media</li>
	<li>Creates (opens/stalls/closes) and resolves tickets on customers’ technical issues, concerns, and general inquiries; ensures that every customer interaction is properly documented</li>
	<li>Handles Customers’ concerns and queries regarding any Support-related product FAB’s (features, advantages, and benefits)</li>
</ul>

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