ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

• Performs real time management analysis and execution of plans.

• Generate reports including variance of operational forecast to plan 
• Maintain a detailed record of activities, actions and impacts

• Develop budget and call/contact volume/work forecasts based on current and historical call/work volumes and patterns, handle time, productivity trends/patterns and all future call/work requirements 
• Analyze current and future call handling resources, attrition trends, learning curve, shrinkage, productivity factors, desk availability and shift requirements, to develop staffing plan.

Workforce Management Analyst

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Establish the CIIT NSTP Office as the major coordination hub for the CIIT Foundation and the school’s social impact initiatives</li>
	<li>Exhibit mastery of the (1) Service-Learning pedagogical framework, (2) NSTP Law and its Implementing Rules and Regulations (IRR), (3)CIIT NSTP learning design based on its development framework and pedagogical framework, (4) goals and delivery of NSTP 1 and NSTP 2 under the CWTS Track, and when under the LTS Track</li>
	<li>Update NSTP 1 Syllabus, NSTP 2 Syllabus, NSTP 1 Modules, and NSTP 2 Modules when necessary and without compromising its learning design</li>
	<li>Sustain existing projects under the CWTS Track and LTS Track, explore new partnerships for new track projects under the CWTS Track and LTS Track, and run short-term projects using the program’s development and pedagogical frameworks</li>
	<li>Disseminate and communicate community-related activities to the Academics team</li>
	<li>Conduct regular check-ins and evaluations to ensure that NSTP materials are compliant and fully aligned with the CIIT community development programs</li>
	<li>Explore partnership possibilities with local communities, non-government organizations, development organizations that are aligned with the vision of the NSTP program. </li>
	<li>Plan and propose for yearly CIIT NSTP budgets and assume primary accountability for NSTP spending</li>
	<li>Teach a maximum of three (3) NSTP sections per term</li>
</ul>

NSTP Program Coordinator

facebook.com/ImpactTrainingConsultancy

IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

<ul>
	<li>Be a champion for event management and production</li>
	<li>Assist the team with technical setup (e.g., sound system, lights, cameras, etc.)</li>
	<li>Assist in doing technical run-throughs with the host and key opinion leader (KOL)</li>
	<li>Ensure the smooth execution and flow of operations from ingress to egress</li>
	<li>Discuss the results (green and red flags) of executions to concerned parties</li>
	<li>Prepare reports as needed and engage in basic client management</li>
	<li>Perform other tasks as needed</li>
</ul>

Event Staff

a. Onboarding:

<ul>
	<li>Craft employment contracts and present job offers to new hires.</li>
	<li>Facilitate the onboarding process, including company overviews, policies, and procedures.</li>
	<li>Ensure that job descriptions for various business units are up to date.</li>
</ul>

b. Compensation &amp; Benefits:

<ul>
	<li>Liaise with service providers to manage company benefits.</li>
	<li>Assess and endorse applications for salary loans and other financial assistance.</li>
	<li>Assist employees in obtaining government-provided benefits.</li>
</ul>

c. Filing / Records Management:

<ul>
	<li>Maintain and update employee 201 files.</li>
	<li>Keep the employee masterlist (database) and online directory up to date.</li>
	<li>Safeguard HR-related records, including HMO documents, job portals, budgets, and more.</li>
	<li>Issue Certificates of Employment.</li>
	<li>Facilitate clearance processing for outgoing employees and endorse them for Final Pay computation.</li>
</ul>

d. Labor Relations

<ul>
	<li>Reviews incident reports and oversees and facilitates administrative cases of partnered business units.</li>
	<li>Monitors and updates the employee case folders and case trackers.</li>
	<li>Resolves employee relations issues.</li>
</ul>

e. Performance Management:

<ul>
	<li>Spearhead employee evaluations, including probationary and yearly appraisals.</li>
	<li>Provide guidance and input on business unit restructures, workforce planning, and succession planning.</li>
</ul>

e. Other Responsibilities:

<ul>
	<li>Attend alignment meetings with line managers and serve as an HR consultant for related matters.</li>
	<li>Handle various other roles and deliverables that may be assigned from time to time, such as social media, materials requests, DOLE compliance, and more.</li>
</ul>

HR Business Partner

<ul>
	<li>Maintains a balanced and full-accounted general ledger</li>
	<li>Performs and reviews month end process including but not limited to lapsing of property and equipment, bank reconciliation, account reconciliation and clearing of accounts</li>
	<li>Performs bank reconciliation and accounts reconciliations (such as receivables, advances and payables)</li>
	<li>Generates trial balance and address all abnormal balances</li>
	<li>Generates draft of financial statements and submits to Accounting Manager or succeeding superior/s</li>
	<li>Finalize tax schedules and file tax returns upon approval of Accounting Manager or succeeding superior/s</li>
	<li>Reviews BIR Form 2316 of all external employees</li>
	<li>Prepares BIR Annual Reports including but not limited to Alpha List, Audited Financial Statements and Annual Income Tax Returns</li>
	<li>Monitors monthly KPI of Accounting Team</li>
</ul>

Accounting Supervisor

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App (https://salina.app/). This suite encompasses a chat-with-video app, a chat-with PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application (https://media-meter.com/). The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Your Role: 

<ul>
	<li> Web Development: Play a key role in developing and maintaining user interfaces for our innovative web applications. </li>
	<li> Framework Proficiency: Enhance your skills with modern frontend frameworks and libraries. </li>
	<li>Collaborative Development: Use version control systems like Git to work effectively with the team. </li>
	<li>Design Implementation: Apply responsive and mobile-first design principles in development. </li>
	<li>Team Collaboration: Understand project requirements and contribute to a </li>
	<li>cooperative development environment.</li>
</ul>

Soft Skills: 

<ul>
	<li> Professionalism: Strong work ethic, integrity, and responsibility. </li>
	<li> Adaptability: Ability to adjust to changing priorities and project demands. </li>
	<li>Teamwork: Skill in collaborating effectively and fostering a team-oriented </li>
	<li>environment. </li>
	<li> Creativity: Bringing innovative solutions to enhance project quality. </li>
	<li> Empathy: Understanding the needs and perspectives of team members and users. </li>
	<li> Time Management: Efficiently balancing time to meet project deadlines. </li>
	<li>Continuous Learning: Proactive in learning and adapting to new challenges and technologies. </li>
</ul>

What We Offer: 

<ul>
	<li> Fast growth in a dynamic, engaging environment. Evaluations for growth are done every quarter. </li>
	<li>Mentorship from experienced developers and engagement in a supportive work culture. </li>
	<li> Exposure to projects at the cutting-edge of generative AI.</li>
</ul>

Junior Front End Developer

<ul>
	<li>Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller</li>
	<li>Update customer information in the customer service database during and after each call</li>
	<li>Follow-up with customers to ensure their issues are completely resolved</li>
	<li>Actively listens to customers to understand their concerns and issues</li>
	<li>Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers</li>
</ul>

Customer Relations Associate | Banking Support | Mandaluyong

The Account Management Executive communicates with food and store owners or partners to understand their needs to resolve complaints and prevent additional issues by proposing and implementing process improvements.

• Build strong and lasting relationships with customer/partners based on trust and respect. 
• Liaise with internal departments to facilitate partner’s fulfillment and grow partners’ business and revenue through offering marketing promos and expansion. 
• Identify and understand partners’ business needs to be able to customize product offerings. 
• Expand partner merchants’ business by offering other products and services to further create partnership value. 
• Keep accurate and updated records of account related information. 
• Maintain updated knowledge of company products and services.

Account Management

<ul>
	<li>Apply a positive attitude and top-notch customer service skills to make an impact on the customer's experience</li>
	<li>Provide accurate information to existing and potential customers via phone</li>
	<li>Assist customers by researching issues, exploring answers, and providing information and alternative solutions</li>
	<li>Place outbound customer service or customer satisfaction calls, as required by client</li>
	<li>Complete call guides; gather and verify required information</li>
</ul>

Customer Engagement Solutions Specialists | Sucat

<ul>
	<li>Responsible for the overseeing a team in achieving sales targets and overall metrics</li>
	<li>Assist the Operations Customer Contact Manager in overall day to day operations through an effective monitoring and management of team performance</li>
	<li>Ensure consistent quality and productivity across channels (call, email, chat, etc.) to add maximum value for advertisers. Ensure consistent performance according to the relevant service level metrics or revenue/funnel goals.</li>
	<li>Ensure quarterly strategy as well as monthly and weekly priorities are understood and adhered to by agents through effective communications</li>
	<li>Proactively share existing bottlenecks and challenges with quantified impact on operations to allow appropriate prioritization.</li>
	<li>Develop and maintain an understanding of Customer Service Level Agreements and departments product s key performance requirements.</li>
	<li>Able to clearly outline current performance drivers of their market and actions to improve.</li>
</ul>

Basic Salary Php 40,000 to P60,000 plus other benefits

BPO Team Lead | Sales Account | Cubao

M2.0 Communications leads a portfolio of four companies in big data, construction, communication, and business process outsourcing. As a group, we have a culture that emphasizes passion for learning and getting things done. Over the last 15 years, we’ve grown to a size where we have begun requiring specialized administrative teams to run the companies in our portfolios. As we create products and test new business models, we’ve come to learn that building a team of finance experts is a crucial part of our growth journey. This is where you come in.

We are currently seeking a dedicated Reports Analyst to join our team of professionals focused on providing exceptional data-driven communications products and services. The successful candidate will possess strong analytical skills and have the ability to effectively interpret and utilize data to create reports in making well-informed marketing and communication decisions.

Core Responsibilties:

<ul>
	<li>Familiarity with different business industries.</li>
	<li>Tracking news releases, broadcast coverage, and social media mentions on a daily basis using media intelligence and social listening tools.</li>
	<li>Summarizing stories and mentions, and determining whether they have a positive, negative, or neutral impact.</li>
	<li>Maintain databases and data systems to ensure accuracy and reliability.</li>
	<li>Identify trends, patterns, and insights in data and prepare reports and visualizations that communicate these findings to stakeholders.</li>
	<li>Developing more effective reports that provide a clear overview of media presence and campaign performance.</li>
	<li>Interpreting multiple media data and preparing reports in slide format.</li>
	<li>Conduct research and perform analysis to identify areas of opportunity for the organization.</li>
</ul>

Report Writing

Analyzing Data

Writing

Microsoft / MS Excel

Reports Analyst | M2

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards, and have been certified ISO 27001:2013 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

<ul>
	<li>Delivers defined project outcomes on time, within budget and with a high level of quality</li>
	<li>Aligns project with overall program policies, roadmap, constraints and plans. Prioritizes tasks and resolves issues/conflicts</li>
	<li>Governs and resolves risks and issues that impact project delivery across different content disciplines (SW development, SW Testing, Infrastructure)</li>
	<li>Responsible for the overall project communication plan and manages relationships with project stakeholders</li>
	<li>Maintain &amp; improve the standard approach for Agile Projects </li>
	<li>Coordinate and manage expectations of the client</li>
	<li>Manage resources and team to be able to deliver to client expectations</li>
	<li>Attend client meetings and briefs.</li>
</ul>

Project Manager

The Business Development Officer (BDO) will be responsible for driving results-oriented high performance in client and partner engagements. The BDO will be developed in several facets of marketing that IMPACT Training &amp; Consultancy specializes in.

<ul>
	<li>Lead generation and research (both remotely over the phone and in-person pitching).</li>
	<li>Other lead generation activities such as flyering, attending trade events, etc.</li>
	<li>Scheduling for and pitching to restaurant owners, staff, or managers.</li>
	<li>Conducting regular follow-ups with the client's point of contact to continue negotiations.</li>
</ul>

Business Development Officer | Iloilo

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Position Overview:

As the Art Director, you will play a pivotal role in shaping and executing our brand's visual identity across all channels. You will lead a team of creative professionals and collaborate closely with cross-functional teams to ensure our brand image is consistently communicated and visually compelling. The ideal candidate is a strategic thinker with a proven fashion retail track record, a keen eye for design, a passion for storytelling, and a deep understanding of current industry trends.

Key Responsibilities:

<ul>
	<li>Brand Visual Identity: Develop and maintain a solid and cohesive visual identity for the brand across all platforms, ensuring consistency in design elements, color schemes, and typography.</li>
	<li>Campaign Conceptualization: Lead the creative development of collection campaigns, collaborating with marketing and merchandising teams to align with business objectives while maintaining high creativity and innovation.</li>
	<li>Team Leadership: Manage and inspire a team of designers, photographers, and other creative professionals, fostering a collaborative and dynamic work environment.</li>
	<li>Art Direction: Provide clear artistic direction for photoshoots, videos, website wireframes, offline collaterals, store window designs, and other creative projects, ensuring alignment with brand aesthetics and messaging.</li>
	<li>Trend Analysis: Monitor industry trends, consumer behavior, and the competitive landscape to inform and guide the brand's creative direction.</li>
	<li>Collaboration: Work closely with cross-functional teams, including marketing, merchandising, and e-commerce, to ensure creative initiatives align with overall business strategies.</li>
	<li>Budget Management: Responsible for managing the creative budget, ensuring optimal allocation of resources for maximum impact.</li>
</ul>

Fashion Art Director

Here at M2.0 Communications, we are storytellers who believe that there’s always more than one way to tell a story. We are focused on telling meaningful data-driven narratives alongside building the best communications team in the Philippines. Our differentiation lies in the robust support oﬀered by our diﬀerent service units, as well as our knowledge and experience in stakeholder management, technology, and business PR.

What started with just one employee in 2003, M2.0 now has a total of over 60 full-time staﬀers composed of a dozen manager/director level employees and more than 50 specialists that work together to go above and beyond the typical narrative. To stay at the forefront of data-driven storytelling, we are continuously in search of talents who will help us develop innovative products and services.

Is this role right for you?

At M2.0 Communications, we’re well aware of the impact our solutions have on the world’s leading brands. But we won’t rest until everybody knows. We’re seeking a qualified business development specialist to extend our global reach through expert discovery and exploration of new and untapped business opportunities and relationships. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build brands that help make everyday activities easier for people around the world. Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision.

What are your responsibilities?

<ul>
	<li>Managing both our existing sales pipeline and developing new business opportunities</li>
	<li>Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships</li>
	<li>Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets</li>
	<li>Develop strategies and positions by analyzing new venture integration</li>
	<li>Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals</li>
	<li>Motivate the team, track performance, and report metrics</li>
</ul>

Daily and Monthly Responsibilities

<ul>
	<li>Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy</li>
	<li>Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources</li>
	<li>Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals inline with strategies, and lead and facilitate pitch logistics</li>
	<li>Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company</li>
	<li>Support deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals</li>
	<li>Maintain and share professional knowledge through education, networking, events, and presentations</li>
</ul>

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