The National University Academic Internship and Placement Office (AIPO), along with the Business Development and Linkages Office and co-presenter Kalibrr, is thrilled to announce our upcoming internship and job fair.

This event is designed to boost the employability of Nationalians and students from other institutions by connecting them with prospective employers across various industries. The fair will take place at SM San Lazaro, Sta. Cruz, Manila, offering ample space for company partners, interns, graduating students, and attendees. Featuring multiple booths showcasing diverse job opportunities, the fair is set up to guide attendees towards successful careers with the support of Kalibrr's hiring platform and services.

We highly encourage all attendees to register and complete their Kalibrr profiles, where they can highlight their qualifications and experiences. This will enable them to navigate the fair confidently and purposefully, leveraging the digital platform for seamless interaction with potential employers.

Career AveNUes: Internship and Job Fair 2024

Alorica is a leading provider of Business Process Outsourcing solutions that span the entire customer lifecycle. Alorica was formed in 1999, Headquartered in sunny Irvine, California, Alorica employs over 100,000 energetic and dedicated team members in more than 150 locations across the globe, all driven by one goal: to create insanely great customer experiences. Alorica in the Philippines has 53,000 employees, 19 sites in 3 regions catering to the ff industries: Automotive, Technology Healthcare & Insurance, Retail & E-Commerce, Financial Services Media & Entertainment, Travel & Transportation.

Alorica Teleservices, Inc.

1. Answers and initiates a variety of real-time inbound and outbound voice and non- voice-based services.

2. Verifies and updates customer information

3. Respond to queries and resolve issues.

Customer Service Representative

Dive into thrilling adventures with EPHILIPPINES ADVENTURE TRAVEL & DESTINATIONS. Explore lush jungles, conquer towering mountains, and discover vibrant seas. Our custom trips offer unforgettable experiences in breathtaking locations. Embrace the excitement of the wild and diverse cultures. Start your journey now.

EPHILIPPINES ADVENTURE TRAVEL & DESTINATIONS

Answering and handling customer calls, providing professional solutions and support. 
Communicating with customers through email and online chat tools to answer customer questions. 
Recording and tracking customer issues and feedback to ensure timely resolution. 
Maintaining the accuracy of customer information and updating customer database. 
Providing detailed information on products and services to help customers make informed choices.

2GO Group, Inc. is the biggest and only integrated transport and supply chain solutions provider in the Philippines today. Its principal business units are engaged in the movement of people and cargo, warehousing and distribution, operating under the brand names 2GO Travel, 2GO Distribution and 2GO Supply Chain - 2GO Express, 2GO Logistics and 2GO Freight, SCVASI (Special Containers and Value Added Services). 2GO's array of services are geared towards a one stop shop service concept for cargo movements which covers containerization including Special Containers (Isotank,Flexibags), RoRo services, logistics and supply chain solutions

2GO Group Inc.

<ul>
	<li>Ensure proper execution of transactions at the outlet for identified services.</li>
	<li>Implement Retail designated processes related to ensuring clean and well operating outlet (e.g. cleanliness functions, proper files / reports, proper display of selling materials, etc.).</li>
	<li>Extend proper customer service and conduct selling / marketing activities as may be assigned. Prepare, conduct, and deliver other administrative functions needed (e.g. report filing and submissions, safekeep and security of accepted package and funds, etc.).</li>
	<li>Provide regular and ad Hoc report and assist in Business Development, direction and execution Accurate execution of all transactions to valuable clients.</li>
</ul>

Ricoh is one of the worlds's leading suppliers of office automation equipment, including copiers, facsimiles machines, data processing systems, and related supplies. Ricoh is also renowned for its state-of-art electronic devices and photographic equipment.

RICOH ( Philippines) Inc.

<ol>
	<li>Attain total customer satisfaction through timely and proper handling of phone inquiries, orders, and requests of both external and internal clients;</li>
	<li>Attain operational efficiency and effectiveness in processing of daily transactions, processing calls, and dispatching using ERP system;</li>
	<li>To maintain the accuracy &amp; integrity of the Machine in Field (MIF) database</li>
	<li>To facilitate movement &amp; documentation process for MIF</li>
	<li>To assist with MIF reporting</li>
</ol>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Customer Service Coordinator

Third Party Formations is a leading company formation services provider specialising in limited company formations for entrepreneurs, start-ups and established businesses. With a focus on efficiency, compliance and client satisfaction, we simplify the limited company formation process, allowing our clients to focus on their business goals.

Third Party Formations

Position 
We are seeking a proactive and experienced Customer Service Executive to lead our dynamic Customer Service team. The ideal candidate will possess excellent leadership skills, a strong sense of customer service, and the ability to handle complex customer interactions. The Customer Service Executive will be responsible for overseeing the day-to-day operations of the Customer Service department, ensuring high levels of customer satisfaction, and managing a team of Customer Service Representatives.

Key Responsibilities: 
Team Management: Supervise and lead a team of Customer Service Representatives, provide guidance, training, and support to ensure exceptional customer service. 
Performance Monitoring: Monitor and evaluate the performance of Customer Service Representatives, provide feedback and coaching to improve efficiency and effectiveness. 
Customer Interactions: Handle escalated customer inquiries and complaints, resolve issues in a timely manner, and ensure customer satisfaction. 
Process Improvement: Identify areas for process improvement within the Customer Service department and implement effective solutions to improve service quality. 
Reporting: Prepare and submit regular reports to senior management on team performance, customer feedback, and service metrics. 
Training and Development: Develop and implement new employee training programs and provide ongoing training to existing employees to maintain high standards of service. 
Collaboration: Work closely with other departments such as Sales, Marketing, and Product Development to ensure a seamless customer experience. 
Compliance: Ensure the Customer Service team adheres to company policies, procedures, and industry regulations. 
Qualifications: 
Education: Bachelor's degree in Business Administration, Management, or related field. 
Experience: Minimum 3 years of customer service experience, including at least 1 year in a supervisory or management position. 
 
Benefits: 
Competitive salary 
Health, dental and vision insurance 
Paid time off and vacation 
Retirement plan options 
Professional development opportunities

Customer Service Supervisor

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by:
	<ul>
		<li>Recognizing opportunities to up-sell accounts.</li>
		<li>Explaining new features.</li>
	</ul>
	</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Executive

<ul>
	<li>Handle inbound calls from customers and clients</li>
	<li>Responsible for resolving issues about products and services and proper escalation of calls as needed</li>
	<li>Encoding and logging of call details in the system</li>
	<li>Observe company policy and contribute to achieving team metrics</li>
</ul>

Customer Service Specialists | Cavite

<ul>
	<li>Respond to customer inquiries about basic banking services and provide information such as account balances and interest rates and fees.</li>
	<li>Help customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards.</li>
	<li>Understand the bank’s policies and propose solutions to customer problems, and also possess in-depth knowledge of the company’s products/services so that the customers can be correctly informed.</li>
	<li>Protect the bank’s image and contribute to the achievement of the bank’s overall goals and objectives.</li>
</ul>

Bank Customer Service Representatives

<ul>
	<li>Handle inbound calls with utmost professionalism and tact.</li>
	<li>Provide solutions to customer concerns and make follow through to ascertain satisfaction of resolution.</li>
	<li>Assist customers with inquiries and information requests.</li>
	<li>Abide by the company and client policies in handling customer concerns.</li>
</ul>

Customer Service Representatives | Iloilo

<ul>
	<li>Provide customer service and response to inquiries of potential and existing insurance clients.</li>
	<li>Assist with the renewal process for expiring insurance policies by phone.</li>
	<li>Handle servicing and retention of assigned customers and/or policies</li>
</ul>

Customer Service Representative | Insurance

<ul>
	<li>Resolve customers' issues via one call resolution guidelines and/or escalated process.</li>
	<li>Handle communication on product recalls.</li>
	<li>Provide support and reassurance to clients and resolve any queries.</li>
</ul>

Sales and Marketing Knowledge

Customer Service Executive | Mandaluyong

<ul>
	<li>Respond to inbound calls from customers in a courteous and efficient manner.</li>
	<li>Handle customer and user queries and provide resolutions to issues based on company policy.</li>
	<li>Keeping records of customer interactions, transactions, comments and complaints.</li>
	<li>Ensure customer satisfaction and provide professional customer support at all times.</li>
</ul>

Salary Package

<ul>
	<li>Monthly fixed salary P17,000 to P20,000</li>
	<li>Night differential pay</li>
	<li>Performance incentives/commissions</li>
	<li>HMO benefit</li>
	<li>Paid training (full salary)</li>
</ul>

Customer Service Specialists | Fairview

<ul>
	<li>Respond to customers' inquiries and questions based on detailed product knowledge acquired (Beauty Care Products Account).</li>
	<li>Deliver excellent customer service at all times.</li>
	<li>Demonstrate effective writing skills (positions handling e-mails).</li>
	<li>Respond effectively in moderately stressful situation.</li>
	<li>Be responsible for life insurance, dental, and medical benefit.</li>
</ul>

Customer Service Executive | Bilingual

SuiteStudio Operations, Inc. is a progressive company specialising in excellent-quality design, web development, finance support, and online merchandising, particularly on NetSuite Suitecommerce Platform. We offer extremely competitive compensation and benefits in accordance with skill levels and qualifications, and provide a warm, healthy work environment in Pasig City's central business district.

 Kitchen Warehouse (http://www.kitchenwarehouse.com.au) is Australia's #1 Online Retailer for top quality kitchen and homewares.

Suitestudio Operations Inc.

<ul>
	<li>
	<h3>Key Duties and Responsibilities:</h3>
	</li>
</ul>

Customer Interaction:

<ul>
	<li>Engage with customers via phone, email, and live chat, providing friendly and efficient support.</li>
	<li>Process customer orders and manage returns efficiently.</li>
</ul>

Product and Order Support:

<ul>
	<li>Collaborate with internal teams and suppliers to resolve product-related queries and assist customers.</li>
	<li>Coordinate with our stores to address customer orders and inquiries.</li>
</ul>

Team Collaboration:

<ul>
	<li>Collaborate effectively within your team, spread across various remote locations, to achieve collective tasks.</li>
</ul>

Order Monitoring and Resolution:

<ul>
	<li>Monitor orders, provide progress updates, and take appropriate actions.</li>
	<li>Manage customer returns, including investigation, processing, and resolution of returns, exchanges, warranties, and faulty goods.</li>
</ul>

Logistics and Communication:

<ul>
	<li>Collaborate with dispatch locations to facilitate customer orders.</li>
	<li>Liaise with Australia Post regarding delayed or missing parcels.</li>
</ul>

Complaint Handling:

<ul>
	<li>Handle first-level customer complaints and escalate only as necessary.</li>
	<li>Internal Communication:</li>
	<li>Maintain strong communication within the customer service team. 
	 </li>
</ul>

Exceptional Customer Service:

<ul>
	<li>Deliver outstanding customer service through written and verbal communication.</li>
	<li>Juggle tasks across multiple channels to ensure timely completion. 
	​​​​​​​</li>
</ul>

Procedural Adherence:

<ul>
	<li>Follow procedures, guidelines, and policies accurately to complete assigned tasks.</li>
	<li>Perform data entry through various platforms.</li>
</ul>

Flexibility and Additional Tasks:

<ul>
	<li>Work hours and days based on business requirements.</li>
	<li>Assist with other tasks as required.</li>
</ul>

Customer Service Support Officer

<ul>
	<li>Recommend solutions and other services if appropriate.</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Obtain customer information.</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
</ul>

Kalibrr Job Search

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Coordinator

Customer Service Supervisor

Customer Service Executive

Customer Service Specialists | Cavite

Bank Customer Service Representatives

Customer Service Representatives | Iloilo

Customer Service Representative | Insurance

Customer Service Executive | Mandaluyong

Customer Service Specialists | Fairview

Customer Service Executive | Bilingual

Customer Service Support Officer

Customer Service | Telco | Taguig