JoyRide is a leading homegrown superapp in the Philippines offering on-demand services in ride-hailing, delivery, and e-commerce. Operating 24/7, JoyRide covers cities across Metro Manila, Bulacan, Cavite, Laguna, Metro Cebu and more!

Launched in 2019, JoyRide started as a motorcycle taxi service as an answer to the call of commuters for a safe and reliable transport alternative. Since then, JoyRide has served millions of bookings across the country and has successfully evolved into a superapp.

JoyRide's mission has always been to empower its growing network of customers, driver-partners, and merchant partners by providing convenient and accessible solutions through a scalable multi-service technology platform. Today, JoyRide continues to grow its list of product offerings and is committed to providing quality value-for-money services to everyone and anyone who needs them.

JoyRide PH

Responsibilities:

• Creates high performance, reusable, and reliable code

• Designs, builds, and maintains APIs, user-facing experiences, services, and systems

• Ensures best possible performance, quality, and responsiveness of the applications and platforms

• Delivers new product functionality in the shape of private services and public APIs

• Collaborates with stakeholders to understand requirements and identify backend deliverables

• Ensures high availability and reliability of existing platforms

• Debugs production issues across services at multiple levels of the stack and explains both short and long-term solutions with trade-offs

• Identifies and corrects bottlenecks, and fixes bugs

• Works with other engineers in your team to improve performance, enhance code quality, and establish best practices

• Facilitates collaboration with other engineers and product designers to address and solve problems

• Communicates and translates technical issues to non-technical team members

• Evaluates new technologies relevant to the advancement of products

Software Engineer | Backend

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments.
 
As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence.

Prior to the shutdown of its broadcast operations in 2020, ABS-CBN was the largest television network in the Philippines. As a radio broadcast company, it operated 22 radio stations including anchor radio stations in Mega Manila, DZMM and DWRR, in the AM and FM bands, respectively.
 
The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services. Its offerings are further complemented by subsidiaries focused on other multimedia services such as film production, music recording, telecommunications, and magazine and book publishing.

ABS-CBN Corporation

Responsible for administering, organizing, modifying, and supporting a company's digital systems hosted on the cloud. Implements, install, and configure cloud resources, operating systems, web applications, security access and cloud related systems.

Responsible for effective provisioning, installation/configuration, operation, and maintenance of cloud resources, software and related cloud infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that cloud resources, operating systems, software systems, and related procedures adhere to organizational values.

S/He will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research &amp; development within the project life cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life cycle.

S/He is accountable for the following systems: Cloud resources (IaaS, PaaS, SaaS), Linux, Windows, Web related applications that supports the company’s digital initiatives. Responsibilities on these systems include CSO engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.

CSA Engineering and Provisioning

<ul>
	<li>Engineering of CSO-related solutions for various project and operational needs.</li>
	<li>Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.</li>
	<li>Install and configure Digital Systems and Websites</li>
	<li>Develop and maintain installation and configuration procedures.</li>
	<li>Research and recommend innovative, and where possible automated approaches for system operation tasks. Identify approaches that leverage our resources and provide economies of scale.</li>
</ul>

Operations and Support

<ul>
	<li>Perform daily system monitoring, uptime, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of apps deployment.</li>
	<li>Perform regular security monitoring to identify any possible intrusions.</li>
	<li>Perform apps deployment and update as per request.</li>
	<li>Perform regular file archival and purge as necessary.</li>
	<li>Create, change, and delete user accounts per request.</li>
	<li>Provide Level 1 - 2 support per request from various LOBs. Investigate and troubleshoot issues.</li>
	<li>Repair and recover from downtime. Coordinate and communicate with impacted constituencies.</li>
	<li>Ensure an optimal level of utilization for Web and DB Servers to minimize performance impact</li>
	<li>Monitor website uptime and increase \ decrease cloud resources as necessary</li>
	<li>Manage incidents, tasks and change requests within established service level agreement</li>
	<li>Coordinate with different IT teams to ensure a high level of operational efficiency</li>
</ul>

Maintenance

<ul>
	<li>Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.</li>
	<li>Apply software patches and upgrades as per request</li>
	<li>Upgrade and configure Digital system software and support for projects or operational needs.</li>
	<li>Perform periodic performance reporting to support capacity planning.</li>
	<li>Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.</li>
</ul>

Computer System Administration

Cloud Administrator

Job Summary 
 
The Senior Network Engineer is responsible for the implementation, enhancements, and troubleshooting of ABS-CBN's network infrastructure. The ideal candidate will demonstrate strong technical skills with switching, routing, firewall, and wireless operations. Applicants will be highly motivated, organized, and able to work with distributed teams, while also capable of managing projects independently with minimal supervision. We are seeking a dynamic individual who is a problem solver, creative, has a strong sense of ownership and initiative, collaborates and communicates effectively, and is interested in continually learning new networking technologies in an exciting and challenging environment. 
 

Responsibilities

<ul>
	<li class="text-justify">Contributes to the design, implementation, and ongoing management of the corporate IT network.</li>
	<li class="text-justify">Gathers requirements and design solutions to meet global network infrastructure needs.</li>
	<li class="text-justify">Establishes &amp; maintains foundational network architecture and technical standards.</li>
	<li class="text-justify">Monitors, manages, and maintains network health and integrity.
	<ul>
		<li class="text-justify">Performs on-call duties as a member of the on-call rotation team.</li>
		<li class="text-justify">Triage, troubleshooting and incident management.</li>
	</ul>
	</li>
	<li class="text-justify">Escalation for Reactive operations (service requests and incidents).</li>
	<li class="text-justify">Executes proactive maintenance tasks. </li>
	<li class="text-justify">Handles provisioning of service requests.</li>
	<li class="text-justify">Manages change implementation including hardware/software upgrades, required refresh and post-testing to ensure no unplanned business interruption.</li>
	<li class="text-justify">Manages network projects from initiation to completion.</li>
	<li class="text-justify">Interfaces with the internal security team to design and continuously deliver security-related enhancements.</li>
	<li class="text-justify">Analyzes data and defines network capacity models and performance metrics. Deliver Capacity management reports and resolution plans. </li>
	<li class="text-justify">Identifies, recommends, and implements operational improvements. Develops Operational Materials including Troubleshooting &amp; Maintenance Guides as necessary.</li>
	<li class="text-justify">Develops automated methods to mitigate and remediate network events and minimize operational complexity.</li>
	<li class="text-justify">Assist in the evaluation of new technology solutions, provide perspective to the selection of new technology and adoption of processes.</li>
	<li class="text-justify">Strives towards optimizing the network in every possible way.</li>
</ul>

Senior Network Engineer

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Implement classroom management techniques that promote critical thinking skills, strong work attitudes, and positive life values.</li>
	<li>Develop curricula that address individual learning differences and industry needs.</li>
	<li>Use instructional technologies and innovations to enhance student learning.</li>
	<li>Communicate with the students continuously to check for understanding by reinforcing learning goals and expectations throughout the lesson.</li>
	<li>Monitor student performance through clear and comprehensive standards transparent to the students, and provide helpful feedback for their improvement.</li>
	<li>Maximize instructional learning time by working with students individually or in groups, while ensuring that curricula implementation is complete.</li>
	<li>Demonstrate mastery of the content and teaching skills of the subjects they teach.</li>
	<li>Model exemplary behavior towards their students and peers.</li>
	<li>Enforce school policies and procedures firmly as stated in the school manual.</li>
	<li>Identify specific areas of student achievement and improvement and communicate this clearly to the student and other relevant stakeholders which may include parents, clinic and guidance staff, class advisers and school management to be properly addressed.</li>
	<li>Collaborate with parents and other school staff to ensure the holistic development of each student.</li>
	<li>Participate actively in all school activities and events.</li>
	<li>Commit to professional development by attending both in-house and third-party organized activities that will complement the instructional plan for students.</li>
</ul>

High School Computer Teacher

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

The Engineering Maintenance Planner will be responsible in ensuring that all the required resources, labor, materials, tools and equipment are ready before the work is scheduled.

The post holder will ensure that the maintenance plan is scheduled accordingly.

Engineering Maintenance Planner

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

Job Summary:

<ul>
	<li>The Software Architect designs software system or application architecture, ensuring it aligns with technical requirements.</li>
	<li>This position defines software components, application architecture, and infrastructure for successful application delivery.</li>
	<li>Moreover, Software Architect collaborates with development teams, implement best practices, provide technical leadership, and ensure thoroughly tested and validated technology solutions are deployed within project timelines.</li>
</ul>

Java

Python

JIRA

Scrum

Software Architect

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
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Aces Call Center Jobs Inc.

<ul>
	<li>Assist customers with IT related problems on android phones</li>
	<li>Monitor support request for timely resolution</li>
	<li>Provide detailed instructions to customers</li>
	<li>Research required information using available resources to provide adequate solution to customer technical concerns</li>
</ul>

Salary package: P22,000 per month PLUS incentives and government mandated benefits and HMO.

Technical Specialists | Ortigas | Android Phone Helpdesk

<ul>
	<li>Provides answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Improves client references by writing and maintaining documentation.</li>
	<li>Participates in development of client training programs by identifying learning issues and recommending instructional language.</li>
	<li>Accommodates client disabilities by recommending devices and techniques.</li>
	<li>Avoids legal challenges by monitoring compliance with service agreements.</li>
	<li>Improves system performance by identifying problems and recommending changes.</li>
	<li>Updates job knowledge by participating in educational opportunities and maintaining personal networks.</li>
	<li>Accomplishes information systems and organization mission by completing related results as needed</li>
</ul>

Customer Service

Technical Support Representative

Work as Technical Support for the world's leading brand of laptop and gadgets.

<ul>
	<li>Handle tickets of customers who have issues with their devices</li>
	<li>Receive and provide technical knowledge and instruction to customers on the use of devices</li>
	<li>Assist customers with troubleshooting of devices and resolved issues in a satisfactory manner</li>
	<li>Handle queries regarding set-up or updating of device's operating system and other applications</li>
</ul>

Technical Support Specialists | Gadgets and Devices | Pasig

<ul>
	<li>Respond to requests for technical assistance</li>
	<li>Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise on the appropriate action.</li>
	<li>Monitor and respond quickly and effectively to requests received</li>
	<li>Ability to identify and organize tickets according to priority and forward tickets to engineers and techs</li>
	<li>Identify deficiencies and escalates risk and proposes innovative solutions to address the issue/problem</li>
	<li>Validate the set-up process</li>
	<li>Identify any trending issues or bugs whilst using strong problem-solving skills to resolve or escalate the matter quickly and efficiently</li>
	<li>Provide management with knowledge and an analysis of any existing issues, areas of concern and broadcaster feedback</li>
</ul>

Service Desk Analyst | Ortigas

Responsible for driving quality practices on functional projects and implementing test automation strategies, frameworks, and tools. Work closely with cross-functional teams to enhance testing efficiency and deliver high-quality software products.

Responsibilities:

<ul>
	<li>Work closely with Product team and Engineering during solutioning to provide functional insights and review business requirements to polish acceptance criteria</li>
	<li>Generate Test Strategy and Plan that outlines the overall testing objectives, scope, and methods to achieve quality goals for a project</li>
	<li>Monitor Quality Metrics and conduct bug analysis session to improve product quality</li>
	<li>Drive QA effort throughout and until end of each release</li>
	<li>Maintain an updated regression suite both for manual and automated tests</li>
	<li>Identify and analyze issues, bugs, defects, and other problems particularly when problem is recurring; recommends and facilitates solutions to these issues</li>
	<li>Develop and implement test automation strategies, frameworks, and processes to improve testing efficiency and effectiveness.</li>
	<li>Collaborate with development and QA teams to identify test automation opportunities and define automation test plans.</li>
	<li>Design, develop, and maintain automated test scripts, harnesses, and libraries using industry-standard tools and frameworks.</li>
	<li>Drive continuous integration and continuous delivery (CI/CD) practices by integrating automated tests into the build and release pipelines.</li>
</ul>

Quality Assurance Lead | Digital Consumer Tech Division

Provide Information Security Senior Level support and expertise in the following areas but not limited to: 

Governance, Risk and Compliance (GRC), Assist the defensive team in Security Monitoring, Incident Response, Threat Hunting and Intelligence. Gather inputs from Offensive Security team (Vulnerability Management, Penetration Testing and Application Security Review) to enhance risk treatment and policies-and-standards development.

Performs risk assessment and provides recommendations cyber risk treatment strategies. Maintain and update the cyber risk register, monitor risk mitigation activities and reports risk profile of the organization. Update, review and develop information/cyber security policies, standards, guidelines, and procedures, making sure of its relevance and controls are in place for the emerging threat landscape. 

Performs document review including but not limited to third party review, privacy and security assessments, contracts, scope of works ensuring compliance and controls are in place. Plans, execute and measure content protection and information security awareness campaign in alignment to policies, compliance, and regulatory requirement on the organization.

Assist in information security incident response, tracking risk mitigation and control implementation completion. Provides inputs to defensive security team to minimize incidents and gathers input from offensive security team to enhance risk mitigation and control implementation.

Perform other tasks that maybe assigned by CIS head like project management, access control management, compliance-audit review among others.

Responsibilities:

<ul>
	<li>Performs risk assessment of new (projects, engagements, major changes) and existing systems.</li>
	<li>Maintain and update the infosec risk register.</li>
	<li>Reports (and escalate if needed) the risk profile of the organization.</li>
	<li>Update, review and develop information/cyber/content security policies, standards, guidelines, and procedures.</li>
	<li>Performs document review including but not limited to third party review, privacy and security assessments, contracts, scope of works ensuring compliance and controls are in place.</li>
	<li>Plans, execute and measure content protection and information security awareness.</li>
	<li>Reports the content and infosec awareness of the organization.</li>
	<li>Works with other business units like Audit, Fraud Management and Technology Group to ensure policy compliance.</li>
	<li>Act as a point of escalation for L1 Analysts in support of content and information security governance, risk and compliance issues.</li>
	<li>Provide guidance and oversight on incident resolution, containment techniques, remediation, and recovery efforts.</li>
	<li>Review and understand data collected from GRC metrics to recommend improvement initiatives.</li>
	<li>Work with Content and Information Security Head to better security operations and address identified deficiencies.</li>
	<li>Work with content protection team to automate and institutionalize content protection and anti-piracy activities.</li>
	<li>Participate in evaluating, recommending, implementing controls, and troubleshooting security tools.</li>
	<li>Other tasks that may be assigned by the CIS Head.</li>
</ul>

Auditing and Compliance

Risk Management

Information security

Senior Security Analyst | Governance Risk and Compliance

<ul>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Improve client references by writing and maintaining documentation.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Accommodate client disabilities by recommending devices and techniques.</li>
	<li>Avoid legal challenges by monitoring compliance with service agreements.</li>
	<li>Improves system performance by:
	<ul>
		<li>Identifying problems.</li>
		<li>Recommending changes.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Participating in educational opportunities.</li>
		<li>Maintaining personal networks.</li>
	</ul>
	</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

Technical Support Associate

<ul>
	<li>Provide client support and technical issue resolution via email, phone, chat, and other electronic media</li>
	<li>Creates (opens/stalls/closes) and resolves tickets on customers’ technical issues, concerns, and general inquiries; ensures that every customer interaction is properly documented</li>
	<li>Handles Customers’ concerns and queries regarding any Support-related product FAB’s (features, advantages, and benefits)</li>
</ul>

Technical Support Representative | Pasig

<ul>
	<li>Create exceptional customer experience through handling of inbound customer service calls.</li>
	<li>Process request for applications, renewal, activation, disconnection and any billing inquiries.</li>
	<li>Respond to common computer/cable modem questions and route the calls to Level 2 for complex technical issues.</li>
	<li>Display proper phone etiquette.</li>
</ul>

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