ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
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3,000 
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Reward 
(e.g,, Globe
Prepaid Load Card)

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m.me/acesjobs 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Handle customer inbound calls for internet TV subscription.</li>
	<li>Process request for renewal, activation, disconnection and billing inquiries.</li>
	<li>Route calls to Level 2 for complex technical issues.</li>
	<li>Ensure all calls are in keeping with company policies.</li>
</ul>

Customer Service | Cable TV | Bacolod

Respond promptly to customer inquiries and concerns via phone

Resolve customer issues effectively and efficiently

Maintain accurate records of customer interactions and transactions

Provide up-to-date product and service information to customers

Maintain a positive and professional attitude at all times

Customer Service | Telco Account | Bacolod

<ul>
	<li>Provide booking and reservation services to corporate clients/customers.</li>
	<li>Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect payments.</li>
	<li>Send confirmation of travel arrangements and tickets to clients.</li>
	<li>Strive to proivde excellent customer service at all times.</li>
</ul>

Aside from monthly salary, successful candidates will be receving:

<ul>
	<li>Performance Incentives and bonuses</li>
	<li>HMO benefits</li>
	<li>Full salary during training</li>
</ul>

Travel Account Customer Service | CSR | Bacolod

For Direct Hiring

<ul>
	<li>Provide details of healthcare membership to various members and their families.</li>
	<li>Advice members on different payment options for health insurance coverage.</li>
	<li>Provide medical insurance policy details to healthcare practitioners.</li>
	<li>Providing details of network providers to different members.</li>
	<li>Cancel membership plans basis of a request, seek guidance to complete this request from your line manager.</li>
</ul>

Customer Care Associates | Healthcare | Bacolod

<ul>
	<li>Handle inbound calls for product or service inquiries</li>
	<li>Attend to customer's requests for replacement, refund, etc.</li>
	<li>Handle all customer information with confidentiality and treat each call with utmost courtesy</li>
	<li>Keeping records of interactions with customers, process accounts and file documents of customers.</li>
</ul>

Call Center Agents | Retail Account No experience needed | Bacolod Salary 15K-18K

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

<ol style="list-style-type: upper-roman;">
	<li>Purpose</li>
</ol>

Provide Level 1 Network and Support services to client/s.

<ol style="list-style-type: upper-roman;">
	<li>Duties and Responsibilities</li>
</ol>

<ol>
	<li>Fulfillment of Service Request.</li>
</ol>

<ul>
	<li>Service Request shall be defined as those changes that are low risk and frequently recurring such as:
	<ul style="list-style-type: disc;">
		<li>Access port configuration to ensure that end devices will have access in respect to network connectivity.</li>
		<li>IP address and port assignment for the end devices</li>
	</ul>
	</li>
	<li>Configuration of basic parameters of routing and switching equipment such as:</li>
</ul>

a. Hostname

b. Enable password

c. Management IP Address

d. Login Banner

e. Interface VLAN

f. Gateway/Default Route

<ul>
	<li>Quarterly back up of logs of routers/switches</li>
	<li>During implementation of Service Request, TTI shall strictly follow the Change Management Process of the customer.</li>
</ul>

 

<ol>
	<li>Incident Restoration.</li>
</ol>

 

<ul>
	<li>During an incident, onsite support shall provide Level 1 checking and troubleshooting to restore the services such as:</li>
</ul>

 

Layer 1:

<ul>
	<li>Checking of cable connection of affected equipment.</li>
	<li>Physical checking of equipment status such as port LED indicators, Power LED indicators, Link LED indicators.</li>
</ul>

 

Layer 2:

<ul>
	<li>Checking and troubleshooting of port type configuration such as Access port.</li>
	<li>Checking and troubleshooting of configuration of port aggregation such as port channeling.</li>
	<li>Checking and troubleshooting of configuration of VLAN and port VLAN membership.</li>
	<li>Checking and troubleshooting of configuration of Port Security</li>
	<li>IOS changes (upgrade/downgrade) on layer 2 devices such as access switches that is needed to restore a service or resolve a problem</li>
</ul>

 

Layer 3:

<ul>
	<li>Checking and troubleshooting of inter-VLAN routing configuration on the core or distribution switches.</li>
	<li>Checking and troubleshooting of static-routing configuration on the core or distribution switches.</li>
	<li>Checking and troubleshooting of SNMP and Net Flow configuration.</li>
	<li>Checking and troubleshooting of basic Access Lists configuration.</li>
	<li>IOS upgrade/downgrade on layer 3 devices such as distribution switches/core switches with close coordination with Level 2 support of the client.</li>
	<li>Submits reports such as Activity Reports, Incident Reports and other reports as required.</li>
	<li>Strictly monitors time in handling incidents and escalates to Level 2 support if needed.</li>
	<li>Installation of Service Unit provided by the customer.</li>
	<li>Interacts with Level 2/ Level 3 support of the client or equipment vendor in restoring the services and resolving problems.</li>
	<li>Monitoring and checking of the network and equipment status through Client provided monitoring tool.</li>
	<li>Integrate and configure the identified supported technologies/solutions in Siemplify</li>
	<li>Playbook creation</li>
	<li>Checking and troubleshooting of Playbook blocks errors</li>
	<li>Creating of Reports based on the Cases</li>
	<li>Dashboard creation</li>
	<li>Monitor Cases to check if information gathered in the Alert</li>
	<li>Gather logs from Siemplify GUI and Siemplify Server in case Support requested to troubleshoot issues</li>
	<li>Monitoring of log ingestion from connectors</li>
	<li>Mapping of Event information to Siemplify Ontology</li>
</ul>

Associate Network Engineer | Bacolod

In 1999, Oriental Sheet Piling (OSP) joined forces in a strategic alliance with the European ARBED (now ArcelorMittal), the world’s largest supplier of steel foundation solutions. We become their sole distribution unit within Asia for steel sheet piles.

We combined the technical know-how of ArcelorMittal with our own local in-depth expertise in construction and engineering fields. We deliver stellar services from project planning, application and optimisation, all the way to project completion. Our goal is to captain the foundation steel industry in Asia with industry-leading support and resources.

OSP is part of Oriental Castle Group. Over the past 20 years, Oriental Castle has grown from this single foundation steel unit in Malaysia into an investment group passionate in the industries of foundational steel manufacturing, construction, engineering, infrastructure and motor dealerships.

Today, we’re engaged in diverse portfolio of industries across Asia, with headquarters in Kuala Lumpur, Penang and Shanghai. Our mission is to be known for our committed and earnest work ethic, where we bring creativity, innovation and quality into the good work we do.

We take a long term view on all our businesses with the vision to champion meaningful projects in and around our communities. To achieve this vision, we empower the great ideas and valued minds with us, with the dedication to turn these great ideas into a reality that positively transform the lives around us.


Oriental SP Inc.

Roles &amp; Responsibilities:

<ul>
	<li>Explore and develop new customer in foundation steel solution;</li>
	<li>Commercial for project and leasing sales;</li>
	<li>Plan, implement and organize customer or consultant visit/meeting to close new sales to achieve sales targets;</li>
	<li>Preparation of tender document, quotation and follow up after sales services as well as ensure timely collection;</li>
	<li>Sales management including sales &amp; project report and execution of sales orders;</li>
	<li>Perform market/competitor analysis and monitor market trend and requirements;</li>
	<li>Prepare marketing and sales strategy plans as part of the Company overall market development plan;</li>
	<li>Drive sales force to achieve key performance result.</li>
</ul>

Persuasion and Negotiation

Networking

Sales Executive

About The Company

We are an agile organization that specializes in providing
trustworthy and competent knowledge workers to partners
worldwide. We allow clients to leverage a strong talent pool of
skilled workers in a way that will optimize their staffing needs. Our years of experience
in working with foreign partners means that we can deliver quality and cost-effective
services that meet or exceed your high standards.

Our Vision

To become the partner of choice for companies that wish to optimize labor costs by
outsourcing specific job functions. To do this, we focus on solving your problems by
providing trustworthy and competent knowledge workers that will enhance your
operations and allow you to grow with minimized risk.

iReply Back Office Services Inc.

We are seeking a skilled and motivated Java Developer to join our dynamic team. As a Java Developer, you will be responsible for designing, developing, and implementing high-quality Java applications that meet our clients' needs. You will collaborate with cross-functional teams and contribute to the full software development life cycle, from requirements analysis to deployment and maintenance. The ideal candidate should possess strong programming skills, a solid understanding of object-oriented design principles, and a passion for creating efficient and scalable solutions.

Responsibilities:

<ul>
	<li>Design, develop, and maintain high-quality Java applications based on business requirements.</li>
	<li>Collaborate with cross-functional teams to analyze user needs and system requirements.</li>
	<li>Participate in the entire software development life cycle, including planning, coding, testing, and deployment.</li>
	<li>Write well-designed, efficient, and maintainable code following best practices and industry standards.</li>
	<li>Conduct thorough testing to ensure the reliability, performance, and security of developed applications.</li>
	<li>Debug and resolve issues, troubleshoot and optimize application performance.</li>
	<li>Continuously learn and stay up-to-date with the latest technologies, trends, and best practices in Java development.</li>
	<li>Collaborate with team members to review code and provide constructive feedback.</li>
	<li>Assist in the documentation of technical specifications and project requirements.</li>
</ul>

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