ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
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(e.g,, Globe
Prepaid Load Card)

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m.me/acesjobs 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Perform quality audit on calls</li>
	<li>Ensure that information provided during the call done by the nurses are accurate</li>
	<li>Timely and accurate completion of standard and advanced quality forms, reports and analysis</li>
	<li>Adhere to targeted call audits to be done per agent per month</li>
	<li>Attend and participates in quality calibration sessions</li>
	<li>Provide immediate education, report error trends and propose action plans to mitigate errors, as needed</li>
</ul>

USRN Quality Analysts | US Registered Nurses | Pasig

Boldr | Outsourcing With Impact. 

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Boldr

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.

Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,

Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.

Participate in project related work to deliver improvements in these solutions.

Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.

IT Lead Engineer T3

<h1>A Little About Boldr Boldr</h1>

<ul>
	<li>Boldr is the first global B Corp dedicated to delivering world class Client experiences while creating access to dignified, meaningful work in communities around the world.</li>
	<li>We are a global team, united by our desire to connect diverse people with common values for boldr impact. </li>
	<li>We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.</li>
</ul>

<h1>Let's Start With Our Values</h1>

<ul>
	<li>Meaningful connections start with Authenticity</li>
	<li>We do our best work by being Curious</li>
	<li>We grow by remaining Dynamic</li>
	<li>Our success combines Ambitious Vision with Operational Excellence </li>
	<li>At the heart of great partnerships, we’ll always find Empathy</li>
</ul>

<h1>Why Do We Want You</h1>

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

<h1>What Will You Do</h1>

<ul>
	<li>
	Manage bill dot com inbox for 3 entities. Code 50+ daily vouchers and route for approval to sync with QBO.
	</li>
	<li>
	Leads the month-end closing process.
	</li>
	<li>Managing the accounts payable function that may or may not include performing the duties of an Accounts Payable Officer</li>
	<li>Ensuring the team's work is accurate and invoices are approved for payment using the correct process</li>
	<li>Ensuring the team is allocating purchase order numbers (if applicable) and resolving any issues</li>
	<li>Managing the resolution of issues escalated from team members</li>
	<li>Managing the employee expense claims process</li>
	<li>Planning and execution of the vendor payment runs</li>
	<li>Ensuring credit notes are processed accurately</li>
	<li>Managing the accuracy of the vendor database</li>
	<li>Reconciliation of supplier statements, credit cards, etc.</li>
	<li>Generating journals for month-end reporting</li>
	<li>Ongoing improvements to the accounts payable process</li>
	<li>Manages and trains accounts payable coordinators.</li>
	<li>Hire and onboard accounts payable coordinators.</li>
	<li>Ensures payments are made accurately and on time.</li>
	<li>Creates accounts payable processes and procedures.</li>
</ul>

Accounts Payable Manager

<ol>
	<li>Perform a variety of concurrent review of patient’s clinical information and retrospective utilization management reviews for efficiency</li>
	<li>Evaluate the patient’s situation against the hospital policies, insurance company’s standards and the cost of involved treatments</li>
	<li>Coordinate and communicate with providers, members, or other parties to facilitate optimal care and treatment</li>
</ol>

USRN Nurse Utilization Management Analyst | Pasig | Temporary Work From Home

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The Project Coordinator is primarily responsible for handling clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
Responsibilities

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Keep the project timeline within the approved schedule.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Must undergo and pass Advanced IDX training.</li>
</ul>

Key Competencies

<ul>
	<li>Great Communicator</li>
	<li>Team Player</li>
	<li>Eager to Learn and grow</li>
	<li>Well Organized</li>
	<li>Patient</li>
	<li>Flexible and Resourceful</li>
	<li>Tenacious and Assertive</li>
	<li>Good Attitude</li>
	<li>Coachable</li>
	<li>Creative</li>
</ul>

Project Coordinator | Remote

<ul>
	<li>Analyze eligibility of medical claims of patients</li>
	<li>Handle both inbound and outbound calls for matters related to health insurance claims</li>
	<li>Coordinate with providers and specialists in assessing validity of claims</li>
	<li>Inform patients of the result of validation of claims</li>
</ul>

USRN Nurse Analyst | Pasig

<ul>
	<li>Responsible for evaluating and screening potential admissions to the facility.</li>
	<li>Conducts utilization reviews to determine if patients are receiving care appropriate to illness or condition.</li>
	<li>Consults with medical and treatment staff regarding client diagnosis, medical justification, length of treatment, and case documentation.</li>
	<li>Communicate with physicians to ascertain their plans for a timely discharge.</li>
</ul>

<ul>
</ul>

USRN Nurse Associates | Non Mainland License | Pasig

<ul>
	<li>Takes direct responsbility for a team of healthcare agents</li>
	<li>Ensure the team is supported and enabled to perform at high standards and in accordance with the company's policies</li>
	<li>Provide one-on-one mentoring and perform regular appraisal and assessment of each team member</li>
	<li>Involved in the induction of new members and liaise with other team leads regarding performance and learning needs</li>
	<li>Actively contribute to team meetings and take responsibility for the responsibilities that arise from these meetings</li>
</ul>

USRN Team Lead | US Registered Nurses | Pasig

100K Signing Bonus 

<ul>
	<li>Handle inbound and outbound calls from patients and healthcare providers</li>
	<li>Analyse and determine eligibility of medical claims</li>
	<li>Coordinate with providers and specialists in assessing validity of claims</li>
	<li>Inform patients of the result of the validation of claims</li>
</ul>

Clinical Analysts | USRN | Pasig

WHAT IS YOUR ROLE

As a QA Automation Tester, you will closely work with IT support technicians and system security analysts to catch any major problems that reduce the quality of client’s products before the launch. You will be responsible for testing software programs, and replicating and reporting bugs so that developers can implement a fix for them.

 

 

 

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

 

WHAT WILL YOU DO

Ensure high-quality software is delivered in each release

Peer review of test scripts and, provide feedback and updates as needed

Support automation QA testing team in the conversion of manual test cases into automated ones

Document test findings (bugs, change requests, etc.) (requires detail orientation)

Update test results in a test tracking tool(s)

Provide manual and regression test execution as needed

Report, track, and manage any discovered defects to resolution

Detect defects as early in the life cycle as possible

Assist in other areas of the Automation project including training and analysis

Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved

Coordinate with all stakeholders for proper delivery of test deliverables to the client

Quality Assurance Automation Tester

<ul>
	<li>Handle inbound and outbound calls from customers and clients.</li>
	<li>Able to resolve customer concerns in a respectful manner.</li>
	<li>Provide accurate information to customers on various requests for product, serivce and price information.</li>
	<li>Abide by company policy when carrying out customer service duties and in resolving customer issues.</li>
</ul>

Japanese Bilingual | Customer Service | Ortigas

The VIP Digital Strategist is primarily responsible for handling VIP clients that purchase Agentimage X, AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Manage the website projects in production.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible for ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Able to accomplish a Minimum of 2 website launches per month.</li>
	<li>Able to accomplish a minimum of 2 website design completions per month.</li>
	<li>Is able to obtain at least 3 5-star reviews per month.</li>
	<li>Is able to zero out non contacts every end of the week.</li>
	<li>Must undergo and pass Advanced IDX training.</li>
</ul>

Organizing and Planning

Relationship Management

CRM Software

Customer Service

Communication Skills

Account Management

Decision-Making

VIP Digital Strategist | Remote

<ul>
	<li>Assists patients with questions regarding their health insurance coverage.</li>
	<li>Helps patients manage complex medical conditions by organizing the high-quality daily care services required.</li>
	<li>Coordinates with various healthcare providers and specialist to validate medical reimbursements and understand patient diagnosis.</li>
</ul>

USRN Nurse Associate | Ortigas | Temporary Work from Home

The Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>To accomplish a Minimum of 7 marked completed projects of 30 in progress/Active Projects, (All products including SEO only if PM has completed training) per month, 28 completions for last 4 consecutive months, and/or a total of of 42 completions for last the 6 months.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Creative Thinking

Attention to Detail

Critical Thinking

Project Manager | Remote

The Art Director (AD) is primarily responsible for being the creative head of individual web design projects and is the client’s primary point of contact for design related matters.

He or she is tasked out with conceptualizing individual designs that are visually appealing and technically sound, all while designing with the client’s concerns in mind.

Additionally, the AD will work with a team of designers and developers for each project – the designers to illustrate and build the mock ups for the sites, and the developers to make the functional version of the custom sites.

Art Directors report to the Managing Art Director in the Manila office.

 

Responsibilities:

<ul>
	<li>Effectively communicate and articulate with clients their design concerns and solutions</li>
	<li>Keep in touch with clients on a regular basis for updates</li>
	<li>Be able to build rapport with all sorts of clients with differing personalities</li>
	<li>Be able to handle escalated and unhappy clients</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Learn basic literacy in the commonly used design programs</li>
	<li>Learn basic literacy in Wordpress</li>
	<li>Effectively work with and communicate with designers and developers</li>
	<li>Needs to have a minimum of 5 standard design completions or 20% of current project capacity per month, consecutive for 4 months.</li>
	<li>Should Maintain at least 70% project capacity for 1 trimester.</li>
	<li>Non-contacts are to be zeroed out every end of week.</li>
	<li>Should pass the AD Exam (Basic).</li>
	<li>Should pass PM Training (Basic).</li>
	<li>Should pass Advanced IDX training.</li>
	<li>Should pass Advanced SEO training.</li>
</ul>

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