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Elite Talent Recruit

Job Summary:

As Senior UX/UI Designer your role will be responsible for translating user research into digital design solutions that follow the brand’s visual identity. This person will be critical in enhancing user experience through storytelling, story maps, wireframes, and prototypes for the True Classic website, app, and digital experiences in a fast-paced, data-driven atmosphere. This position will be instrumental in driving growth by optimizing the UI, UX, and conversion rates at each stage of the customer lifecycle, including our website, web app, and other digital touchpoints. You help define internal standards and verify overall design quality. Your mindset is strategic and you have the big picture in mind.

 

Responsibilities:

<ul>
	<li>Gather and evaluate user requirements and Lead user research + testing initiatives.</li>
	<li>Brainstorm design ideas to inform the product development process.</li>
	<li>Illustrate design ideas using storyboards, process flows, and sitemaps to maximize site, landing page, and ad performance.</li>
	<li>Design graphic user interface elements, like menus, tabs, widgets, page navigation buttons, and search fields</li>
	<li>Create visual elements for websites, mobile apps, and other formats. </li>
	<li>Develop prototypes that clearly illustrate how sites function and look</li>
	<li>Ensure end-to-end user journey with product converts or meets the desired outcome</li>
	<li>Create original graphic designs (e.g. images, sketches, and tables)</li>
	<li>Prepare and present rough drafts to internal teams and key stakeholders</li>
	<li>Identify and troubleshoot UX problems (e.g. responsiveness) and conduct layout adjustments based on user feedback</li>
	<li>Develop and maintain brand guidelines ensuring consistent design throughout the website experience by adhering to style standards on fonts, colors, and images</li>
	<li>Work closely and collaboratively with the web development team to ensure effective implementation </li>
	<li>Work closely and collaboratively with senior graphic designers to ensure all UI follows brand design standards</li>
	<li>Work closely and collaboratively with the merchandising team to ensure product marketing goals are communicated throughout the user experience on the site</li>
	<li>Work with creative and marketing to ensure collateral is consistent with brand guidelines and with the acquisition team to develop high-converting landing pages.</li>
</ul>

User Research

Web Design

Senior UX/UI Designer | Remote

Our group of companies range from services, food and beverage, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

<ol>
	<li>Analyzing user requirements</li>
	<li>Writing and testing code, refining and rewriting it as necessary</li>
	<li>Researching, designing and writing new software programs</li>
	<li>Research, develop and implement UI/UX designs</li>
	<li>Developing existing programs by analyzing and identifying areas for modification</li>
	<li>Integrating existing software products and getting incompatible platforms to work together</li>
	<li>Creating technical specifications</li>
	<li>Writing operational documentation with technical authors</li>
	<li>Maintaining systems by monitoring and correcting software defects</li>
	<li>Develop UI/UX designs</li>
	<li>Consulting clients and colleagues concerning the maintenance and performance of software systems with a view to writing or modifying current operating systems</li>
	<li>Investigating new technologies</li>
	<li>Continually updating technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications.</li>
	<li>Other tasks deemed necessary by management</li>
</ol>

Front end | UI/UX Web Designer

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

At SMD Designer Boot Camp, Interns are treated as an actual employee fulfilling tasks that will allow them to gain experience and harness their skills as UX/UI Designers.

Design Interns will be participating through shadowing and will be given opportunities to lead actual projects. These tasks that will be given to them will cover end-to-end design process from discovery up to delivery.

Discovery 🕵🏻

<ul>
	<li>Interns will participate in regular design / project kick-offs (Sprint Planning) where we discuss upcoming priorities identifying User Needs and Business problems to address. Interns will participate in stakeholders interviews and discussions t o define challenges and user pain points.</li>
	<li>Together with our lead designers, Interns will participate in user interviews and generative research to gain more understanding about our users and personas. Interns will collaborate with lead designers in crafting a research plans that will be used during discovery phase. During research activities and interviews, Interns will be asked to record insights through note taking.</li>
	<li>From time to time, interns will be asked to prepare tools and materials and other requirements needed for the interview ahead of time. (I.e Scheduling of participants, preparing prototypes, preparing the guide questions, ensuring recording materials is working).</li>
	<li>Interns will also be instrumental in synthesizing all raw interview data and translating into design insights and strategies. This means rewatching/listening recordings and telling the story to the rest of the team.</li>
</ul>

Ideation and Design 🎨

<ul>
	<li>Interns will be heavily involved in ideating design solutions to business and user problems that is backed by insights from research and interview.</li>
	<li>Design solutions will then be translated to a tangible product. Interns will be involved in translating ideas into user flows, wireframes, scenario maps and design prototypes using Figma.</li>
	<li>Interns together with their design leads will regularly align with the rest of the team to present their gathered insights, design solutions and mock-ups.****</li>
</ul>

Validating the design 🧐

Interns will be participating in various design validations through usability testings. Interns will help prepare test plans, test scenarios and clickable prototype to ensure seamless usability testings.

Packaging the Designs 🎁

Interns will assist lead designers in packaging the design solution by creating Positive and Negative scenarios flow on Figma, snsuring all icons and illustrations are exported / exportable, creating acceptance criteria and creating content dictionary. This will make handover to developers seamless.

Interns Progression

UX Design Boot camp will run for a duration of 6 months. During the duration of the internship, Interns will be partnered with design leads. Each intern will be evaluated based on their performance and their outputs. Design leads will give feedback on their performance every 2 weeks (at the end of the sprint).

UX / UI Designer | Intern

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
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(e.g,, Globe
Prepaid Load Card)

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
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Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
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•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
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•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
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•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

Ride the growing trend in on-demand delivery and join the most promising emerging business during this pandemic.

<ul>
	<li>Provide customers with fast and helpful service and respond to their inquiries with promptness and patience</li>
	<li>Provide appropriate solutions and alternatives within the time limits and limit the risks of driver/user dissatisfaction</li>
	<li>Build loyalty among users and get early adopters to love the service</li>
</ul>

Customer Service Support | On Demand Delivery | Eastwood

<ul>
	<li>Handle inbound and outbound customer service calls.</li>
	<li>Gather customer information as required.</li>
	<li>Recommend solutions and other services if appropriate.</li>
	<li>Delight customers and ensure best customer experience possible.</li>
</ul>

Customer Service

Call Center Agent | Mandaluyong

For Direct Hire only. 

Jumpstart your career! Be part of a Global Bank and get the best training in the financial industry.

<ul>
	<li>Provide world-class banking experience to clients and customers</li>
	<li>Attend to inbound and outbound calls according to standard procedures</li>
	<li>Process online banking transactions</li>
	<li>Explain and provide information about banking services and customer queries</li>
</ul>

Medical Industry Knowledge

Attention to Detail

Reading Comprehension

Communication Skills

Financial Officer  | Fort, BGC

Looking for experienced TSRs

<ul>
	<li>Handle inbound calls regarding printer issues such as installation of new printers, configuring of printers to network, etc.</li>
	<li>Assist customer to identify and resolve malfunctions, and hardware failures</li>
	<li>Give detailed instructions or provide clarification about product, promos, features, prices and other details.</li>
</ul>

Technical Support Representative | Printer Account | Ortigas

<ul>
	<li>Process account verification, account activation, validation of customer information, etc.</li>
	<li>Ensure all customer calls are attended to promptly and courteously.</li>
	<li>Recognize end-users’ need for additional products and services. Make soft offers as needed.</li>
	<li>Route calls to technical support or sales as appropriate.</li>
</ul>

Telco Service Support Agent | Alabang

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Implement classroom management techniques that promote critical thinking skills, strong work attitudes, and positive life values.</li>
	<li>Develop curricula that address individual learning differences and industry needs.</li>
	<li>Use instructional technologies and innovations to enhance student learning.</li>
	<li>Communicate with the students continuously to check for understanding by reinforcing learning goals and expectations throughout the lesson.</li>
	<li>Monitor student performance through clear and comprehensive standards transparent to the students, and provide helpful feedback for their improvement.</li>
	<li>Maximize instructional learning time by working with students individually or in groups, while ensuring that curricula implementation is complete.</li>
	<li>Demonstrate mastery of the content and teaching skills of the subjects they teach.</li>
	<li>Model exemplary behavior towards their students and peers.</li>
	<li>Enforce school policies and procedures firmly as stated in the school manual.</li>
	<li>Identify specific areas of student achievement and improvement and communicate this clearly to the student and other relevant stakeholders which may include parents, clinic and guidance staff, class advisers and school management to be properly addressed.</li>
	<li>Collaborate with parents and other school staff to ensure the holistic development of each student.</li>
	<li>Participate actively in all school activities and events.</li>
	<li>Commit to professional development by attending both in-house and third-party organized activities that will complement the instructional plan for students.</li>
</ul>

High School Arts Teacher

<ul>
	<li>Handle customer inquiries both by telephone and email</li>
	<li>Research required information using available resources</li>
	<li>Assist customers on balance inquiry, request for activation, and the like</li>
	<li>Keeping sensitive customer or company information confidential</li>
	<li>Blended Account 70% Voice</li>
</ul>

Customer Service Representative (CSR) | Ortigas

<ul>
	<li>Handle ticket reservation and booking for corporate and individual clients</li>
	<li>Arranging flights, insurance and accommodation</li>
	<li>Using a booking system to secure ticket reservations and reschedule flights</li>
	<li>Collecting and processing payments or refunds</li>
	<li>Advising clients on travel arrangements, e.g. visas and passports</li>
	<li>Sending out online tickets to clients</li>
</ul>

Airline Ticketing Specialist | Bacoor Cavite

<ul>
	<li>Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller</li>
	<li>Update customer information in the customer service database during and after each call</li>
	<li>Follow-up with customers to ensure their issues are completely resolved</li>
	<li>Actively listens to customers to understand their concerns and issues</li>
	<li>Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers</li>
</ul>

Customer Relations Associate | Banking Support | Mandaluyong

<ul>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Improve client references by writing and maintaining documentation.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Accommodate client disabilities by recommending devices and techniques.</li>
	<li>Avoid legal challenges by monitoring compliance with service agreements.</li>
	<li>Improves system performance by:
	<ul>
		<li>Identifying problems.</li>
		<li>Recommending changes.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Participating in educational opportunities.</li>
		<li>Maintaining personal networks.</li>
	</ul>
	</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

Technical Support

Technical Support Associate

<ul>
	<li>Provide client support and technical issue resolution via email, phone, chat, and other electronic media</li>
	<li>Creates (opens/stalls/closes) and resolves tickets on customers’ technical issues, concerns, and general inquiries; ensures that every customer interaction is properly documented</li>
	<li>Handles Customers’ concerns and queries regarding any Support-related product FAB’s (features, advantages, and benefits)</li>
</ul>

Technical Support Representative | Pasig

<ul>
	<li>Handle inbound calls on travel reservations, rebooking, inquiries, etc.</li>
	<li>Make arrangements for travel tickets, transportation, hotel accommodations, car rentals, tours, and recreation</li>
	<li>Consult published and computer-based sources for information on departure and arrival times, fares, and hotel ratings and accommodations</li>
	<li>Assist customers with requests for other services</li>
</ul>

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