It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Installs, administers, and troubleshoot customers security solutions

Troubleshoot any access problems and implement network security policies and application security, access control and corporate data safeguards and monitor patch management to ensure network equipment and operating systems are protected against vulnerabilities

Ensure the network's security, protection against unauthorized access, modification, or destruction

Configuring and supporting security tools such as anti-virus software and patch management systems

Scanning and assessing network for vulnerabilities

Monitoring network traffic for unusual activity

Implementation of email security standards 

Maintain email security infrastructure, providing stability by developing tools, policies, processes, and procedures for the operations teams

Provide a secure environment, by implementing controls to manage and mitigate risks

Develop automated metrics reporting capabilities

Work with colleagues to provide consistent processes and solutions and Implement network security policies, application security, access control and corporate data safeguards

Investigate &amp; Troubleshoot root causes when escalated from operations

Performs other tasks as instructed by immediate superior and/or Senior IT Manager

Cyber Security Administrator

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
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Why Join Us?
 
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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Provide information requested on product and services, subscription plans, payment process, installation scheudules, etc.</li>
	<li>Assist with any product issues and schedule technician visits if could not be resolved over the phone.</li>
	<li>Provide support and reassurance to clients in resolving any concerns.</li>
	<li>Makes customers and their needs a primary focus of one’s actions.</li>
</ul>

Technical Support Representatives | Security Support | Baguio

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Responsible for administering, organizing, modifying, and supporting a company's digital systems hosted on the cloud. Implements, install, and configure cloud resources, operating systems, web applications, security access and cloud related systems.

Responsible for effective provisioning, installation/configuration, operation, and maintenance of cloud resources, software and related cloud infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that cloud resources, operating systems, software systems, and related procedures adhere to organizational values.

S/He will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research &amp; development within the project life cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life cycle.

S/He is accountable for the following systems: Cloud resources (IaaS, PaaS, SaaS), Linux, Windows, Web related applications that supports the company’s digital initiatives. Responsibilities on these systems include CSO engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.

CSA Engineering and Provisioning

<ul>
	<li>Engineering of CSO-related solutions for various project and operational needs.</li>
	<li>Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.</li>
	<li>Install and configure Digital Systems and Websites</li>
	<li>Develop and maintain installation and configuration procedures.</li>
	<li>Research and recommend innovative, and where possible automated approaches for system operation tasks. Identify approaches that leverage our resources and provide economies of scale.</li>
</ul>

Operations and Support

<ul>
	<li>Perform daily system monitoring, uptime, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of apps deployment.</li>
	<li>Perform regular security monitoring to identify any possible intrusions.</li>
	<li>Perform apps deployment and update as per request.</li>
	<li>Perform regular file archival and purge as necessary.</li>
	<li>Create, change, and delete user accounts per request.</li>
	<li>Provide Level 1 - 2 support per request from various LOBs. Investigate and troubleshoot issues.</li>
	<li>Repair and recover from downtime. Coordinate and communicate with impacted constituencies.</li>
	<li>Ensure an optimal level of utilization for Web and DB Servers to minimize performance impact</li>
	<li>Monitor website uptime and increase \ decrease cloud resources as necessary</li>
	<li>Manage incidents, tasks and change requests within established service level agreement</li>
	<li>Coordinate with different IT teams to ensure a high level of operational efficiency</li>
</ul>

Maintenance

<ul>
	<li>Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.</li>
	<li>Apply software patches and upgrades as per request</li>
	<li>Upgrade and configure Digital system software and support for projects or operational needs.</li>
	<li>Perform periodic performance reporting to support capacity planning.</li>
	<li>Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.</li>
</ul>

Cloud Administrator

<ul>
	<li>Follow up customer calls where necessary</li>
	<li>Maintain customer/potential customer data bases</li>
	<li>Accomplishes information systems and organization mission by completing related results as needed</li>
	<li>Updates job knowledge by studying new product descriptions; participating in educational opportunities.</li>
	<li>Enter new customer information into system</li>
	<li>Identify and escalate priority issues</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile</li>
</ul>

Senior Customer Service Specialist | Quezon City

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Development, implementation and maintenance of Security Programs, Policies and Procedures</li>
	<li>Supports in the development of applicable globally-accepted standards, guidelines and procedures to achieve compliance to security policies and programs</li>
	<li>Contributes in the formulation and enhancement of the corporate Information Security Policy</li>
	<li>Implements and maintains established information security management program of the company</li>
	<li>Maintains reliability and integrity of the IT infrastructure by developing, implementing and exercising:</li>
	<li>Comprehensive Business Continuity Plan (including documentation of detailed procedures) to help the organization achieve recovery capabilities at an alternate site (Disaster Recovery Center)</li>
	<li>Incident Management Process (including documentation of detailed procedures) how to handle security incidents</li>
	<li>Other security programs in pursuit of new regulatory or legal compliance as authorized and approved by the Management</li>
	<li>Development, implementation and maintenance of IT Risk Management Process for IT Infrastructure</li>
	<li>Assists owners/custodians identify, evaluate, assess and secure their information assets</li>
	<li>Assists in determining the security posture of IT systems, applicability and effectiveness of implemented controls</li>
	<li>Generates and submits compliance and security assessment findings, recommendations and reports to the department manager</li>
	<li>Research and development of applicable controls from emerging security trends and technologies</li>
	<li>Selects, evaluates, recommends security controls</li>
	<li>Monitors and generates reports of the security program implementation, business continuity and recovery testing and activities during security assessments</li>
	<li>Development, implementation and maintenance of Procedural and Technical Security Controls</li>
	<li>Implements recommended security controls resulting from the risk assessment</li>
	<li>Monitors and generates reports of system status, performance and security events of implemented security controls</li>
	<li>Resolves issues arising from problems encountered on implemented security controls and/or escalates to third-party technical support</li>
	<li>Monitors and handles security incidents in accordance to established Incident Management Procedure which may involve coordination with other departments and external parties</li>
	<li>Maintains technical security controls managed by the department by conducting regular maintenance activities not limited to backup of systems</li>
	<li>Develops and maintains processes, procedural documents and up-to-date inventory of deployed and implemented security controls</li>
	<li>Observes and facilitates change management process for equipment, facilities, hardware and software utilized in the IT infrastructure</li>
	<li>Extended Delivery of Security Services (Security Education/Awareness Program, Consultancy and others)</li>
	<li>Supports in the development and conduct of approved information security awareness program to all employees and third-party personnel engaged with the company</li>
	<li>Assists in providing technical consulting services in accordance with approved standards to other departments on matters related to information security</li>
	<li>Assists the department in coordination with the Legal Division to achieve regulatory and legal compliance</li>
	<li>Works with internal and external/third-party auditors and consultants</li>
	<li>Coordinates with other Technical teams so that reliable and secure services are provided to internal and external clients</li>
	<li>Supervises the activities of third-party personnel/consultant whenever they are working on-site</li>
	<li>Regularly attends conferences, professional association meetings and technology seminars to remain well-informed with the latest information security technological developments.</li>
	<li>Performs other job-related tasks and projects that may be assigned by his/her superiors from time to time.</li>
</ul>

Information Security Officer

<ul>
	<li>Provide exceptional and efficient customer service and responsible for assisting passengers with their travel needs.</li>
	<li>Book and generate tickets with major airlines on behalf of the customers, both individual and corporate offices.</li>
	<li>Collect appropriate fares from customers upon delivery of travel tickets.</li>
	<li>As Tier 2 Ticketing Exectuive, resolve customer cases related to flight ticketing, including but not limited to rescheduling, corrections, changes, check-in problems.</li>
</ul>

Senior Travel and Ticketing Executives | Pasig

<ul>
	<li>Perform Utilization Management reviews in accordance with federal state mandated regulations.</li>
	<li>Utilizes the member’s contract to determine coverage eligibility.</li>
	<li>Works with providers and take action while exhibiting judgment and a realistic understanding of the issues.</li>
	<li>Liaise with research team in order to accurately collect and record data.</li>
	<li>Independently facilitates design of clinical workflow in collaboration with clinicians.</li>
</ul>

Senior USRN Clinical Specialist

<ul>
	<li>Analyze medical claims for approval.</li>
	<li>Validate necessity of medical procedures with the objective of optimizing costs.</li>
	<li>Coordinate with various healthcare providers and specialist to validate medical reimbursements and understand patient diagnosis.</li>
</ul>

SALARY PACKAGE:

<ol>
	<li>Monthly Fixed Salary - P42,000 and up</li>
	<li>Plus Night differential pay</li>
	<li>Plus Performance incentives</li>
	<li>HMO benefits</li>
	<li>Paid Training (full salary during training)</li>
	<li>License activation and renewal assistance (fully shouldered by the company.</li>
</ol>

Total monthly compensation can reach up to P50,000.

NCLEX Passer | Senior Nurse Data Analyst | Fort BGC

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Position: E-commerce Head

Job Summary: The E-commerce Head is responsible for developing and executing the company's online sales strategy, overseeing the day-to-day operations of the e-commerce platform, and driving revenue growth in the Retail Apparel and Fashion Company. They will lead a team of professionals and work collaboratively with various departments to ensure the successful implementation of online sales initiatives.

Key Responsibilities:

<ol>
	<li>E-commerce Strategy Development:

	<ul style="list-style-type: disc;">
		<li>Develop and implement a comprehensive e-commerce strategy aligned with the company's business objectives.</li>
		<li>Analyze market trends and competitor strategies to identify opportunities for growth and innovation.</li>
	</ul>
	</li>
	<li>E-commerce Website and Marketplace Management:
	<ul style="list-style-type: disc;">
		<li>Responsible for increasing overall category sales and viewership of the company’s e-commerce websites and e-commerce marketplace/stores.</li>
		<li>Increase the e-commerce presence including developing new e-commerce marketplace stores</li>
		<li>Oversee the design, functionality, and user experience of the company's e-commerce website</li>
		<li>Ensure the website is optimized for SEO, mobile responsiveness, and user-friendliness.</li>
		<li>Collaborate with the IT team to maintain website security and performance.</li>
	</ul>
	</li>
	<li>Product Catalog Management:
	<ul style="list-style-type: disc;">
		<li>Manage the online catalog, including product listings, descriptions, and pricing.</li>
		<li>Collaborate with the merchandising team to ensure a diverse and appealing product assortment.</li>
		<li>Implement effective inventory management strategies.</li>
	</ul>
	</li>
	<li>Digital Marketing and Promotion:
	<ul style="list-style-type: disc;">
		<li>Develop and execute digital marketing campaigns to drive traffic and sales.</li>
		<li>Utilize various online marketing channels, such as PPC advertising, email marketing, social media, and influencer partnerships.</li>
		<li>Monitor and analyze campaign performance to optimize ROI.</li>
	</ul>
	</li>
	<li>Customer Experience Enhancement:
	<ul style="list-style-type: disc;">
		<li>Focus on enhancing the overall customer experience, from website navigation to post-purchase support.</li>
		<li>Gather and analyze customer feedback to make improvements.</li>
		<li>Implement personalization strategies to cater to individual customer preferences.</li>
	</ul>
	</li>
	<li>Analytics and Reporting:
	<ul style="list-style-type: disc;">
		<li>Use data analytics tools to track key performance metrics, including conversion rates, traffic, and revenue.</li>
		<li>Generate regular reports for management and make data-driven recommendations.</li>
	</ul>
	</li>
	<li>Team Leadership:
	<ul style="list-style-type: disc;">
		<li>Recruit, train, and manage a team of e-commerce professionals, including web developers, digital marketers, and customer support staff.</li>
		<li>Foster a collaborative and high-performance work culture.</li>
	</ul>
	</li>
	<li>Compliance and Security:
	<ul style="list-style-type: disc;">
		<li>Ensure compliance with local e-commerce regulations and industry standards.</li>
		<li>Maintain the security of customer data and online transactions.</li>
	</ul>
	</li>
</ol>

E Commerce Senior Manager

<ul>
	<li>Identifying and assessing a customer’s needs to ensure they are satisfied</li>
	<li>Recommend products or services to customers based on their needs and preferences</li>
	<li>Resolve product or service problems by clarifying the customer's complaints and giving step by step instructions for basic issues</li>
	<li>Process request for account activation, upgrade, renewal of subscription, sending and clarifying of details in the billing statements</li>
</ul>

Customer Service Representatives CSR | Telco Account | Cagayan de Oro

<ul>
	<li>Interact with patients and healthcare providers over the phone on matters relating to medical claims</li>
	<li>Analyze and determine eligibility for medical claims</li>
	<li>Coordinate with providers and specialists in securing documents to support claims</li>
	<li>Inform patients of the result of validation of claims</li>
	<li>With Joining Bonus</li>
</ul>

USRN Utilization Review Nurses | Cebu City

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Is the role right for you?

As a Jr Data Engineer, you will be part of the data collection team that creates and maintains a scraping system. As a developer, your duties may include designing and developing the system, selecting appropriate scraping tools, writing efficient scraping scripts, monitoring and maintaining the system, ensuring data quality and integrity. 

What are your responsibilities?

<ul>
	<li>Document website analysis processes and metrics in order to help programmers iterate data scraping algorithms</li>
	<li>Designing and developing efficient and scalable algorithm to scrape data from various websites</li>
	<li>Develop and maintain scripts for automation of tasks related to data processing and analysis</li>
	<li>Extracting, transforming, and loading (ETL) data from different sources to enable data analysis and reporting.</li>
	<li>Build and maintain data processing infrastructure</li>
	<li>Continuously improve data quality and automation processes</li>
	<li>Produce and exhibit reports that give a comprehensive overview of the status of your tasks and how much progress has been made on them</li>
</ul>

 

What kinds of opportunities are on offer?

We believe that the power to learn new things is the one of the most important skills anyone can ever have. Given enough persistence and grit, as a part of our data collection team, you will

<ul>
	<li>You will become extremely knowledgeable in scraping system and become good at automating processes</li>
	<li>Become proficient in programming languages such as Python</li>
	<li>Gain an understanding of how to design big data delivery platforms and scalable scraping system</li>
</ul>

Junior Data Engineer

<ul>
	<li>Obtain possible customer leads.</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
	<li>Follow up customer calls where necessary.</li>
	<li>Answer calls and respond to emails.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
</ul>

Customer Care Senior Assistant

<ul>
	<li>Responsible for developing, planning, and executing audit programs and reporting of results to the Senior Leaders and Audit Committee.</li>
	<li>Conduct a wide-ranging scope of audits with an emphasis on assessing emerging areas of risk including cyber security, artificial intelligence, cloud computing, robotic process automation, and the Internet of Things.</li>
	<li>Have an understanding of IT controls around technical environments and evaluation of risk based controls across functional IT areas including networks, firewalls, vulnerability management, systems development, information security, database management and project management</li>
	<li>Leads analysis of control deficiencies expansion and refinement of documentation for complex control deficiencies to drive actionable business impact, influences management on sufficiency of correctives actions, recommends audit rating.</li>
	<li>Build and maintain relationships and effectively communicate, as key audit partner, with all levels of management, other members of the Internal Audit team, and external auditors</li>
</ul>

Senior IT Auditor | Mandaluyong

MaroonStudios is a technology company founded by enterprising computer scientists and electronics engineers with the mission of delivering strategic, affordable innovations for positive change. 

Hence our passion for AI: Affordable Innovations. In a world where 137 of the 196 countries are considered to still be developing, we strive to be part of the solution that will enable these countries realize and reap their full potential. 

We believe technology plays a crucial role in empowering society to lead significantly better lives, and that technological innovations, when done in a financially viable and sustainable manner, can transform how organizations work and serve the community.

MaroonStudios

The position will play a critical role in our IT security team, focusing on the safeguarding of our computer networks and systems. This role involves assessing our security measures, identifying vulnerabilities, implementing security solutions, and responding to security breaches. The ideal candidate will have a strong foundation in information security principles, be detail-oriented, and possess excellent problem-solving skills.

Job Responsibilities:

<ul>
	<li>Monitor our network for security breaches and investigate a violation when one occurs.</li>
	<li>Install and use software, such as firewalls and data encryption programs, to protect sensitive information.</li>
	<li>Perform vulnerability testing, risk analyses, and security assessments.</li>
	<li>Plan, implement, and upgrade security measures and controls.</li>
	<li>Develop and document security policies and procedures.</li>
	<li>Conduct internal and external security audits.</li>
	<li>Manage network, intrusion detection, and prevention systems.</li>
	<li>Analyze security breaches to identify the root cause.</li>
	<li>Coordinate with different departments to improve security.</li>
	<li>Stay updated on the latest intelligence, including hackers’ methodologies, to anticipate security breaches.</li>
	<li>Provide technical advice to colleagues on how to securely develop and maintain computer systems.</li>
</ul>

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