Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

The Digital Designer is creative and strategic, responsible for translating marketing campaign strategies into engaging and persuasive visuals that will help our clients achieve their business goals. You will work closely with our copywriters, accounts team, and other creatives to create compelling content that resonates with target audiences of our clients. 
 
Outcomes:

First 90 Days (New Hires)

<ol>
	<li>Familiarize yourself with your assigned accounts</li>
	<li>Establish proper communication flow with teammates and other Hashtaggers</li>
	<li>Actively contribute to pitches/proposals</li>
</ol>

 

Typical Expectations:

<ul>
	<li>Excellent visual understanding of assigned accounts resulting in timely approved creative materials</li>
	<li>Good communications flow with teammates and other Hashtagers resulting in seamless pitch brainstorming and creative client deliverables</li>
	<li>Regularly contribute to pitches/proposals</li>
</ul>

Adobe Photoshop

Adobe Illustrator

Infographic Design

Graphic Design

Adobe InDesign

Layout Design

Advertising Design

Digital Designer

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

Position Responsibilities:

<ul>
	<li>Take ownership of customer incidents and requests by providing telephone, remote and email support to our clients and logging incidents and requests</li>
	<li>Troubleshoot and resolve issues on our partners’ proprietary hardware and software systems</li>
	<li>Solve issues with first call resolution for computer hardware and software problems through troubleshooting techniques</li>
	<li>Perform configuration and troubleshooting of VPN Clients, Printers on Terminal/Citrix servers, Printer Servers, Office 365, Macs, and workstation network connectivity issues</li>
</ul>

Product Support Engineer

<ul>
	<li>The Product Support Representative will focus on responding appropriately and timely to email and tickets from internal and external customers of the product.</li>
	<li>Provide product support to customers via email and/or chat leveraging internal resources in a timely manner</li>
	<li>Work on cases/tickets according to established departmental practices</li>
	<li>Document all interactions following standard operating procedures</li>
	<li>Improve the quality of the customer experience on a daily basis</li>
</ul>

Product Support Representative

The Product/Business Development Director shall be in charge of planning, developing, and managing all product &amp; business development strategies and processes in the company that support its overall strategic goals.

 

He/she shall be responsible for leading the expansion into the Philippines of Secure Craft Pte Ltd’s services and product offerings, including the execution of product selling, marketing, and GTM (go-to-market) strategy.

 

Together with his/her team. the Product/Business Development Director shall manage all the products/services that are under the MC’s product portfolio, define the product vision by gathering and prioritizing the customers’ product requirements, and work closely with the other functions/departments to deliver winning solutions to customers.

 

<ul>
	<li>Works and collaborates with the General Manager in setting the direction and targets of Securecraft PH’s product/business development strategies</li>
</ul>

 

<ul>
	<li>Co-facilitates the Business Planning process in the department/assigned teams</li>
</ul>

 

<ul>
	<li>Prepares and communicates information to management</li>
</ul>

 

<ul>
	<li>Proposes and presents plans on product/business development strategies and programs</li>
</ul>

 

<ul>
	<li>Cascades important information discussed during the company’s management committee meetings to all members/assigned teams</li>
</ul>

 

<ul>
	<li>Performs market intelligence and competitor analysis</li>
</ul>

Product and Business Development Director

<ul>
	<li>Attends to Japanese clients’ travel needs and concerns and maintains good relationships with Japanese clients</li>
	<li>Recommends proper plans of action on all incident reports, complaints against and cited lapses of the department for better and improved process flow and quality of services provided.</li>
	<li>Represents the company in various Japan-related events for sales and marketing purposes</li>
	<li>Prepares / finalizes reports and reviews those submitted by his / her staff prior submission.</li>
	<li>Implements all management policies to department team members. Ensures compliance of all department staff to Company policies and procedures.</li>
	<li>Mentors, guides and coaches all staff in leadership positions on proper handling of staff regarding employee discipline, counseling, giving feedback, performance management.</li>
</ul>

Senior Sales Manager

The Sr. HR Officer - Recruitment is responsible for implementing the end to end recruitment process of the company. He/She is responsible for the successful placement of talents on all approved manpower requirements and in ensuring that other recruitment-related services are delivered effectively. 

 

<ul>
	<li>Regularly performs various sourcing activities and initiatives</li>
	<li>Screens and interviews candidates based on required competencies and qualifications</li>
	<li>Serves as Online Testing Administrator, generates test links for candidates and online results for requesting party</li>
	<li>Provides regular and timely updates to hiring managers, participates in calibration meetings, communicates challenges/recommendations</li>
	<li>Coordinates interview schedules with candidates, hiring managers and third-party providers</li>
	<li>Ensures accuracy and timeliness of recruitment reports and regular updating of applicant trackers</li>
	<li>Informs qualified candidates or “near hires” of pre-employment requirements </li>
	<li>Ensures that all recruitment databases are always updated. </li>
	<li>Facilitates and conducts reference check, background checks and onboarding of successful candidates</li>
</ul>

Senior HR Officer

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Perform Utilization Management reviews in accordance with federal state mandated regulations.</li>
	<li>Utilizes the member’s contract to determine coverage eligibility.</li>
	<li>Works with providers and take action while exhibiting judgment and a realistic understanding of the issues.</li>
	<li>Liaise with research team in order to accurately collect and record data.</li>
	<li>Independently facilitates design of clinical workflow in collaboration with clinicians.</li>
</ul>

Attention to Detail

Senior USRN Clinical Specialist

The Senior Sales Manager is primarily responsible for maintaining the profitability of the company by expanding current client base through effective and up to date sales strategies and effectively managing the day to day activities of the team.

In addition, he / she strengthens the presence of the company in the Japanese community in the Philippines. As a whole, the Senior Sales Manager ensures that the relationship of the company with its clients is enhanced and protected.

<ul>
	<li>Attends to Japanese clients’ travel needs and concerns and maintains good relationships with Japanese clients</li>
	<li>Recommends proper plans of action on all incident reports, complaints against and cited lapses of the department for better and improved process flow and quality of services provided.</li>
	<li>Represents the company in various Japan-related events for sales and marketing purposes</li>
	<li>Prepares / finalizes reports and reviews those submitted by his / her staff prior submission.</li>
	<li>Implements all management policies to department team members. Ensures compliance of all department staff to Company policies and procedures.</li>
	<li>Mentors, guides and coaches all staff in leadership positions on proper handling of staff regarding employee discipline, counseling, giving feedback, performance management.</li>
</ul>

Senior Sales Manager for Japanese Accounts

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility

<ul>
	<li>Implements Microsoft Dynamics CRM solutions: Customer Engagement (Sales, Customer Service, Marketing), PowerApps, Power Platform.</li>
	<li>Implements interfaces between Microsoft Dynamics CRM and other applications, frontends web application, backend components as well as database developments.</li>
	<li>Implements prioritized requirements from the product owner in the system.</li>
	<li>Is responsible for ensuring progress and completion of development topics.</li>
	<li>Independent and responsible way of working.</li>
	<li>Contribute experience to the technical management and complex software development projects as well as corresponding team structures.</li>
	<li>Takes responsibility for supervision, improvement and optimization of the software quality as well as for the design and development.</li>
	<li>Is responsible for the design, the development of modifications or for the extensions to the standard Microsoft Dynamics CRM application (Sales, Marketing and Service module).</li>
	<li>Is Responsible for coding, unit testing and creating supporting documentation for Microsoft Dynamics based Solutions.</li>
	<li>Gains understanding of customer’s needs and collaborates with other consultants/developers and support teams to complete design and testing documentation.</li>
	<li>Provides technical input in creating technical specifications when customizations or extensions to Microsoft Dynamics CRM are needed.</li>
	<li>Is responsible for driving the effort to migrate the customers’ data sources into Microsoft’s sources, ensuring proper alignment of data models. Offers support on Microsoft tools for migration and integration.</li>
	<li>Implements reports per requirements documents and standards.</li>
	<li>May be tasked with additional development tasks such as: developing data migration procedures to integrate Microsoft Dynamics CRM to legacy systems, creating data load structures with Microsoft SQL Server Integration Services or Azure Data Factory.</li>
	<li>Provides support and expertise on development technologies and environments.</li>
	<li>Provides work estimates that permit prioritization and assignments to be made.</li>
	<li>Has awareness of the prescribed Microsoft Dynamics CRM implementation methodology known as Sure Step. Understands how the development and related testing activities fit into the overall customer engagement lifecycle.</li>
</ul>

Typical Activities

Diagnostic and Analysis 
Design 
Development

<ul>
	<li>Customization of the product to meet the needs of the customer based on the specifications from the Application Consultant.</li>
	<li>Integration of the solution with the customer’s legacy databases and systems.</li>
	<li>Document custom developed functionality in accordance to documentation standards and best practices.</li>
	<li>Implement add-ons and code from third parties.</li>
	<li>Initial test of the developed functionality.</li>
</ul>

Deployment

<ul>
	<li>Support integrated testing.</li>
	<li>In case of upcoming customization requests during the deployment phase, perform the design and development tasks in accordance with the defined change request process.</li>
</ul>

Upgrade

<ul>
	<li>Evaluate necessary upgrade customizations for new versions of Microsoft Dynamics and relevant ISV and add-on solutions.</li>
</ul>

Agile Preparation

<ul>
	<li>Review/validate high-level estimates given within the Solution Backlog.</li>
	<li>Provide input to the establishment of Integration Strategy.</li>
</ul>

Agile Execution

<ul>
	<li>Attend the Sprint Planning Meetings</li>
	<li>Attend the Daily Sprint Cycle Meetings</li>
	<li>Lead development efforts within the Sprint cycle across Custom Coding, Integration and Interfaces, and Data migration streams</li>
</ul>

Angular.js

ASP.NET

JavaScript

CRM Software

Senior Microsoft Dynamics CRM Application Developer

Who we are
AboitizPower is a major Philippine energy provider focused on building a balanced fleet of generation capacities. We also manage the second and third largest electric power distribution networks across the country, providing Filipinos energy they need to prosper.

What we do
We provide reliable and affordable electricity through responsible operations and investments while supporting the country's energy transition goals.

Our impact
We are proud to be among the Philippines' leading providers of energy and aim to continue paving the way toward a brighter, more sustainable future for everyone.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

The Products and Analytics Manager is responsible for measuring, securing, and enhancing the economic value of the Retail Team through the deployment and implementation of Retail product offerings. This role shall also be responsible for producing and overseeing retail-related analytics, and processing raw data into high-quality reports and/or actionable business insights.

Products and Analytics Manager

Retail Products and Analytics Manager

Site Assessment

1. Conducts site inspections in line with client's schedule.

2. Provides a thorough analysis for design preparation and final design upon client's acceptance.

Solar PV System Design

3. Engineers and designs solar systems to meet client requirements, standards and codes.

4. Performs computer simulation of solar photovoltaic generation performance using tools such as PVSYST and Helioscope to estimate energy production and optimize efficiency.

5. Performs equipment selection and prepares Bill of Materials to ensure compliance with standards and codes, such as Philippine Electrical Code and Philippine Building Code.

6. Prepares necessary drawings for proposal of PV system - PV Layout, Electrical Diagram, AC and DC Load Schedule .

7. Prepares singleline diagrams and site plan and other installation documents to be submitted to Philippine Economic Zone Authority of Local Government Unit, and Distribution Utility for permitting.

Financials

8. Prepares initial files/documents/data needed for the Project Costing.

Design Engineer

The Staff - Civil Design Engineer is responsible to produce the civil engineering design analysis, plans, and requirements for hydro, solar, wind, and energy storage projects in the different phases of project development (investigations, screening, pre-development, and development) across multiple projects to achieve the objective of developing and executing financially and commercially viable renewable energy projects.

Responsibilities

Investigation

<ul>
	<li>Participates site reconnaissance activities to ensure that all required data are procured within approved schedule, timeline, and safety protocols.</li>
	<li>Participates in the preliminary stage of new projects which will include interacting with LGUs and IPs on site to explain and help them understand the development and effects of the renewable power projects in their respective communities</li>
	<li>Creates feasibility study by conducting engineering designs, complying to the environmental impact studies, complying to the stakeholder relationship requirements, and collating data.</li>
</ul>

Screening

<ul>
	<li> Assist in the drafting of the Design Criteria based on the project location, boundary maps, topographic maps, aerial photographs, hydrology data, geology and geotechnical studies, and all related engineering reports.</li>
	<li>Produces and confirms design reports, engineering drawings, concept plans, presentations, and other civil engineering designs as applicable based on the Design Criteria:
	<ul>
		<li>Constraint mapping.</li>
		<li>Main project structures that includes the following:
		<ul>
			<li>Road network, other transportation and logistics systems, and appurtenances</li>
			<li>Site development works</li>
			<li>PV layouts</li>
			<li>WTG foundations (for wind) and Module mounting structures (for Solar)</li>
			<li>Plant superstructures and components</li>
			<li>Transmission line structures and service roads</li>
		</ul>
		</li>
		<li>Other Miscellaneous Structures</li>
		<li>Drawing plans for permitting purposes</li>
	</ul>
	</li>
	<li>Provides technical support to other teams and functional groups to ensure the technical and financial viability of the project (i.e. Commercial and Financial, Project Development Team and Land Acquisition Team, Stakeholder Relationships and Compliance)</li>
	<li>Communicates with the draftsmen to deliberate the concepts and facilities that the Project Development Team is considering and to resolve design issues as they arise.</li>
	<li>Monitor changes in the design and update drawings and presentations, as necessary, in close coordination with other engineering designers.</li>
	<li>Documentation and preparation of requirements for permit applications</li>
</ul>

Pre-development &amp; Development

<ul>
	<li>Produces engineering documents by developing construction specifications, plans, and schedules if needed, and works closely with third-party consultants in the provision of these engineering designs
	<ul>
		<li>Ensures alignment to design requirements and criteria.</li>
		<li>Microsighting</li>
		<li>Design and cost optimization</li>
		<li>Value engineering</li>
		<li>Assist in the drafting of the employer’s requirement to be used in the tendering for the EPC selection</li>
	</ul>
	</li>
	<li>Participates in the design optimization of the civil structures of projects assigned to his/her team to ensure optimized structures and project cost.</li>
	<li>Work with the other engineering team and the C&amp;F (Commercial and Financial Team) for the value engineering activities</li>
	<li>Documentation and preparation of requirements for permit applications</li>
</ul>

Civil Design Engineer Staff

The Specialist - Civil Design Engineer is responsible to produce the civil engineering design analysis, plans, and requirements for hydro, solar, wind, and energy storage projects in the different phases of project development (desktop investigations, screening, pre-development, and development) across multiple projects to achieve the objective of developing and executing financially and commercially viable renewable energy projects.

Responsibilities

Investigation

<ul>
	<li>Participates and oversees site reconnaissance activities to ensure that all required data are procured within approved schedule, timeline, and safety protocols.</li>
	<li>Participates in the exploration stage of new projects which will include interacting with LGUs and IPs on site to explain and help them understand the development and effects of the renewable power projects in their respective communities</li>
	<li>Creates feasibility study by conducting engineering designs, complying to the environmental impact studies, complying to the stakeholder relationship requirements, and collating data.</li>
</ul>

Screening

<ul>
	<li> Assist in the drafting of the Design Criteria based on the project location, boundary maps, topographic maps, aerial photographs, hydrology data, geology and geotechnical studies, and all related engineering reports.</li>
	<li>Produces and confirms design reports, engineering drawings, concept plans, presentations, and other civil engineering designs as applicable based on the Design Criteria:
	<ul>
		<li>Constraint mapping.</li>
		<li>Main project structures that includes the following:
		<ul>
			<li>Road network, other transportation and logistics systems, and appurtenances</li>
			<li>Site development works</li>
			<li>PV layouts</li>
			<li>WTG foundations (for wind) and Module mounting structures (for Solar)</li>
			<li>Plant superstructures and components</li>
			<li>Transmission line structures and service roads</li>
		</ul>
		</li>
		<li>Other Miscellaneous Structures</li>
		<li>Drawing plans for permitting purposes</li>
	</ul>
	</li>
	<li>Liaises and provides technical support to other teams and functional groups to ensure the technical and financial viability of the project (i.e. Commercial and Financial, Project Development Team and Land Acquisition Team, Stakeholder Relationships and Compliance, and Execution Team)</li>
	<li>Communicates with the draftsmen to deliberate the concepts and facilities that the Project Development Team is considering and to resolve design issues as they arise.</li>
	<li>Reviews designs to confirm compliance with the project requirements, current legislation, standards, and codes of practice as applicable.</li>
	<li>Analyzes design issues and ensures corrective action is taken. Makes design recommendations to solve technical and non-technical issues.</li>
</ul>

Pre-development &amp; Development

<ul>
	<li>Produces engineering documents by developing construction specifications, plans, and schedules if needed, and works closely with third-party consultants in the provision of these engineering designs
	<ul>
		<li>Ensures alignment to design requirements and criteria.</li>
		<li>Microsighting</li>
		<li>Design and cost optimization</li>
		<li>Value engineering</li>
		<li>Assist in the drafting of the employer’s requirement to be used in the tendering for the EPC selection</li>
	</ul>
	</li>
	<li>Leads or participates in the design optimization of the civil structures of projects assigned to his/her team to ensure optimized structures and project cost.</li>
	<li>Participates and collaborates with C&amp;F, PMO, and other functional units to provide technical inputs and services to complete the evaluation, scoring, and negotiation, and ultimately provide inputs for recommendation to BidCom for the tendering and selection of the company’s Owner’s Engineers and EPC’s.</li>
</ul>

Civil Design Engineer Specialist

<ul>
	<li>Handle customer queries via inbound calls and electronic messaging system</li>
	<li>Provide clear and concise responses to customer inquiries in a timely manner</li>
	<li>Guide and assist customers on process of product replacement, refund or tracking of shipment</li>
	<li>Provide appropriate solutions to customer concerns and ensure issues are followed through and resolved with utmost satisfaction</li>
</ul>

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