ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Be a passionate advocate for riders and drivers while answering any questions that come your way</li>
	<li>Show empathy to frustrated riders and drivers while solving problems and addressing unsatisfactory experiences</li>
	<li>Build loyalty among new users and get early adopters to love the service</li>
</ul>

Pioneer Account Ride Hailing App Customer Service | Pasig

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Key Responsibilities:

<ol>
	<li>Develop Marketing Strategies:

	<ul style="list-style-type: disc;">
		<li>Create and execute comprehensive marketing plans that align with the company's goals and objectives.</li>
		<li>Conduct market research to identify trends, competitors, and customer preferences.</li>
		<li>Define target customer segments and tailor marketing strategies accordingly.</li>
	</ul>
	</li>
	<li>Brand Management:
	<ul style="list-style-type: disc;">
		<li>Maintain and enhance the brand's image and identity.</li>
		<li>Ensure brand consistency across all marketing channels and materials.</li>
		<li>Manage and protect the brand's reputation.</li>
	</ul>
	</li>
	<li>Digital Marketing:
	<ul style="list-style-type: disc;">
		<li>Oversee the company's online presence, including the website, social media, email marketing, and online advertising campaigns.</li>
		<li>Monitor website traffic, SEO, and user engagement to optimize digital marketing efforts.</li>
		<li>Stay updated on digital marketing trends and incorporate them into strategies.</li>
	</ul>
	</li>
	<li>Advertising and Promotion:
	<ul style="list-style-type: disc;">
		<li>Plan and execute advertising campaigns, both online and offline, to increase brand awareness and drive traffic to stores and the e-commerce platform.</li>
		<li>Collaborate with creative teams to develop compelling marketing collateral, including visuals, videos, and copy.</li>
	</ul>
	</li>
	<li>Customer Engagement:
	<ul style="list-style-type: disc;">
		<li>Develop and implement customer loyalty programs and engagement strategies.</li>
		<li>Collect and analyze customer feedback and data to improve products and services.</li>
		<li>Foster a strong sense of community among customers and brand advocates.</li>
	</ul>
	</li>
	<li>Budget Management:
	<ul style="list-style-type: disc;">
		<li>Develop and manage the marketing budget, ensuring efficient allocation of resources.</li>
		<li>Monitor expenses and track the return on investment (ROI) of marketing initiatives.</li>
	</ul>
	</li>
	<li>Team Leadership:
	<ul style="list-style-type: disc;">
		<li>Lead and manage a team of marketing professionals, including coordinators, designers, and content creators.</li>
		<li>Provide guidance, training, and mentorship to team members.</li>
	</ul>
	</li>
	<li>Collaboration:
	<ul style="list-style-type: disc;">
		<li>Work closely with other departments, such as merchandising, sales, and product development, to align marketing strategies with business objectives.</li>
		<li>Collaborate with external agencies, vendors, and influencers as needed.</li>
	</ul>
	</li>
</ol>

Marketing Manager

Fashion Designer

Job Summary: The Fashion Designer will be responsible for conceptualizing, creating, and developing fashion designs that align with the brand's aesthetic and target market. Will work closely with cross-functional teams, including Production Merchandising, Purchasing, R&amp;D, Product and Development, Merchandising Planning and Control Departmentand Marketing, to ensure that the designs are translated into successful retail products that meet customer needs and contribute to the company's growth.

Key Responsibilities:

<ol>
	<li>Design Development:

	<ul style="list-style-type: disc;">
		<li>Conceptualize and develop fashion designs, including apparel, accessories, and potentially footwear, that reflect the brand's identity, trends, and market preferences.</li>
		<li>Create detailed sketches, illustrations, and technical drawings to effectively communicate design ideas to the production team.</li>
	</ul>
	</li>
	<li>Market and Trend Research:
	<ul style="list-style-type: disc;">
		<li>Stay updated with current fashion trends, consumer preferences, and market insights to inform design decisions.</li>
		<li>Analyze and interpret trend forecasts to adapt them to the brand's design direction.</li>
	</ul>
	</li>
	<li>Collaboration and Communication:
	<ul style="list-style-type: disc;">
		<li>Work closely with cross-functional teams, including merchandisers, pattern makers, and product developers, to ensure the seamless execution of design concepts.</li>
		<li>Communicate design concepts, details, and requirements effectively through visual presentations and discussions.</li>
	</ul>
	</li>
	<li>Material and Trim Selection:
	<ul style="list-style-type: disc;">
		<li>Identify appropriate fabrics, materials, and trims for each design, considering factors like quality, cost, and availability.</li>
		<li>Collaborate with suppliers and vendors to source necessary materials and maintain strong relationships.</li>
	</ul>
	</li>
	<li>Prototyping and Sampling:
	<ul style="list-style-type: disc;">
		<li>Oversee the creation of prototypes and samples, providing guidance and feedback to ensure designs are accurately translated into physical products.</li>
		<li>Participate in fittings and adjustments to ensure the garments' fit, comfort, and overall aesthetic meet brand standards.</li>
	</ul>
	</li>
	<li>Collection Presentation:
	<ul style="list-style-type: disc;">
		<li>Contribute to the development of lookbooks, presentations, and visual displays for showcasing collections to internal teams and potential buyers.</li>
	</ul>
	</li>
	<li>Adaptation and Iteration:
	<ul style="list-style-type: disc;">
		<li>Continuously refine designs based on feedback, market performance, and emerging trends to enhance the brand's offerings.</li>
	</ul>
	</li>
	<li>Technical Expertise:
	<ul style="list-style-type: disc;">
		<li>Stay knowledgeable about garment construction techniques, pattern making, and manufacturing processes to ensure design feasibility and efficiency.</li>
	</ul>
	</li>
	<li>Brand Consistency:
	<ul style="list-style-type: disc;">
		<li>Ensure that all designs align with the brand's core values, identity, and aesthetic.</li>
	</ul>
	</li>
</ol>

Fashion Designer

Job Summary: The Regional Visual Merchandiser is responsible for developing and implementing visual merchandising strategies and guidelines across a designatedregion/cluster. This role aims to maximize sales, enhance the brand image, and create an inviting shopping environment.

Key Responsibilities:

<ol>
	<li>Visual Merchandising Strategy: Develop and execute a regional visual merchandising strategy in alignment with the company's overall brand objectives.</li>
	<li>Store Visits and Audits: Regularly visit retail locations within the region/cluster to ensure compliance with visual merchandising standards and guidelines.</li>
	<li>Planogram Development: Create planograms and merchandise layouts that optimize product placement and highlight key collections or seasonal items.</li>
	<li>Fixture Placement: Determine the placement of fixtures, racks, and displays to maximize space utilization and traffic flow while adhering to safety regulations.</li>
	<li>Visual Displays: Design and set up eye-catching window displays, in-store displays, and product presentations to attract and engage customers.</li>
	<li>Visual Guidelines: Develop and distribute visual merchandising guidelines to store teams, ensuring consistent implementation.</li>
	<li>Training and Coaching: Provide training and coaching to store staff on visual merchandising techniques, including proper product handling, folding, and display maintenance.</li>
	<li>Inventory Management: Collaborate with the inventory management team to ensure that merchandise is replenished and rotated appropriately to maintain freshness and relevance.</li>
	<li>Feedback and Reporting: Collect feedback from store managers and customers to continuously improve visual merchandising strategies. Prepare and submit regular reports on visual merchandising performance within the region.</li>
	<li>Budget Management: Manage and allocate budgets for visual merchandising materials, fixtures, and supplies.</li>
	<li>Trend Analysis: Stay updated on industry trends and competitor activities to adapt and enhance visual merchandising strategies accordingly.</li>
	<li>Compliance: Ensure compliance with safety, regulatory, and legal requirements in visual merchandising activities.</li>
</ol>

Visual Merchandiser

Key Responsibilities:

<ol>
	<li>Area Manager Supervision:

	<ul style="list-style-type: disc;">
		<li>Directly manage and provide guidance to a team of Area Managers responsible for individual stores within the designated area.</li>
		<li>Set performance expectations and objectives for Area Managers and conduct regular performance evaluations.</li>
		<li>Provide coaching, training, and support to help Area Managers achieve their goals.</li>
	</ul>
	</li>
	<li>Store Operations Management:
	<ul style="list-style-type: disc;">
		<li>Ensure that each store within the area follows company operational standards and policies.</li>
		<li>Oversee daily operations, including inventory management, visual merchandising, and customer service.</li>
		<li>Monitor and analyze store performance metrics, identifying areas for improvement.</li>
	</ul>
	</li>
	<li>Sales and Financial Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Area Managers to develop and implement sales strategies and goals for each store.</li>
		<li>Analyze sales data and financial reports to assess store performance and make recommendations for improvement.</li>
		<li>Assist in budgeting and expense control to maximize profitability.</li>
	</ul>
	</li>
	<li>Visual Merchandising and Brand Standards:
	<ul style="list-style-type: disc;">
		<li>Ensure that all stores maintain consistent visual merchandising and brand presentation.</li>
		<li>Implement and enforce visual standards and promotional campaigns across stores.</li>
		<li>Collaborate with marketing teams to execute marketing initiatives effectively.</li>
	</ul>
	</li>
	<li>Staff Development:
	<ul style="list-style-type: disc;">
		<li>Oversee the hiring, training, and development of store staff, working with Area Managers to ensure they provide excellent customer service.</li>
		<li>Foster a culture of teamwork, excellence, and customer focus within the area.</li>
	</ul>
	</li>
	<li>Inventory Control:
	<ul style="list-style-type: disc;">
		<li>Monitor inventory levels and stock turnover rates to minimize stockouts and overstock situations.</li>
		<li>Collaborate with Area Managers to implement loss prevention measures.</li>
	</ul>
	</li>
	<li>Compliance and Policies:
	<ul style="list-style-type: disc;">
		<li>Ensure all stores adhere to company policies, procedures, and compliance requirements.</li>
		<li>Stay informed about industry regulations and implement necessary changes.</li>
	</ul>
	</li>
	<li>Reporting and Analysis:
	<ul style="list-style-type: disc;">
		<li>Prepare regular reports on area-wide store performance, sales KPIs, and operational metrics.</li>
		<li>Analyze data to identify trends and opportunities for process improvement.</li>
	</ul>
	</li>
</ol>

Retail Operations Manager

Job Description:

Directly responsible in the areas of:

Production 
Merchandising 
Purchasing 
CAD (Product Development) 
Quality Control 
Creative Warehouse (Fabrics/Accessories and Cutting) 
 
Objectives and Key Results (OKR)

1. Ensure the entire team is well aligned and functioning as one and that all items are shipped and launched on time. Conduct regular weekly (or as needed) WIP and Pre-pod meetings. Create any other processes to ensure on-time delivery.

a. Purchasing Improve and reduce the cost of sourcing in terms of time spent, courier costs, and raw material costs. Eliminate wrong orders by correcting consumption estimates. Avoid unnecessary air freight (raw materials). Avoid overbooking and overstock. Review manpower load to ensure equally balanced and recommend hiring or reduction of manpower. 
b. Quality Control Review entire QC/QA group set up. Check if we have too many people. Check load balance per QC and if ‘assignments’ are cost-effective. Ensure Tech packs are correct and used all the time. Develop a system of accountability (checks and balances). Establish strong QA standards and QC and Subcon compliance. Minimize Return to Subcon rework. 
c. Creative Ensure specifications are clear, complete and correct to avoid added sampling costs (time, courier, item cost). Ensure target costs are met. Develop a system of accountability. 
d. Cad (Product Development) Maximize consumption to 85% and ensure the cost of goods is low and within the target margin. Reduce sampling rework and ensure on-time completion. Ensure consumption estimates and patterns are correct. Review the entire process. Develop a process of accountability (checks and balances). Review and ensure the sample making flow is cost-efficient, that we don’t have too much or too little people. Propose correct roll width. At the moment, we have too much excess due to wrong consumption; wrong block, wrong layout, etc. establish a bechmark guide of consumptions and SAMs. 
e. Merchandising Establish a benchmark consumptions and costs. Ensure bom estimates are complete, correct and done on time. To get indicative costs within 5% of true bom costs. 
f. Production Build better working relationships with Subcons. Improve current Subcon standards. Expand production capacity to handle 20% growth in volume. Review and ensure we have enough subcons to meet our target output or loading plan. Create cooperative or develop subcons as necessary. Review and improve all existing processes (offers, negotiation, pricing, payment, liquidation, etc). Develop sourcing options outside Metro Manila and Luzon area. This includes the option to source raw materials and finished goods outside the Philippines. Review if the cutting subcon is sufficient. 
g. Warehouse Management Develop a better system of inventory control preventing thefts, faster information reporting proposes better storage and space management. Check if manpower is correct/over/under. Check if tasks are well-balanced. Review existing processes (requests, releases, etc) and find ways to improve. Better prediction of future warehouse requirements.

3. Ensure we have the correct number of staff and heads. Develop and provide necessary systems to achieve the above. This includes strategic planning, creating, and periodically reviewing okrs, creating an evaluation system where cross-department evaluates one another. Develop any other systems to ensure as we develop more markets and our business grows. Make sure that our entire Production team and Subcons are also ready.

Product Planning and Control Director on Garments Industry

<ul>
	<li>Handle inbound calls about telephone or mobile phone service, wireless reception and dial-up Internet connectivity</li>
	<li>Investigate any connectivity problems or billing errors to resolve issues</li>
	<li>Treat customers with kindness, honesty and respect to retain their business</li>
	<li>Acquire thorough knowledge of the company's services and products to make a good first impression with potential customers</li>
</ul>

Customer Care Associates | Telco Account | Eastwood, Libis

<ul>
	<li>Provide accurate, valid and complete information by using phone, chat or app messaging platforms, etc.</li>
	<li>Effectively manage calls (incoming and outgoing).</li>
	<li>Attend to requests, resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a given timeframe.</li>
	<li>Identify and assess customer needs to ensure satisfaction.</li>
</ul>

Customer Service Associates | Blended Account | Ortigas Pasig

Established in 2016, Baytech BPO aims to provide our clients with solutions that actually work. The team is composed of online marketing professionals with a combined experience of over 30 years in the industry.
The rise of e-commerce websites have ballooned over the past decade and as quickly as they are created, they die out just as fast. Setting up an online business we make sure that we create a business for our clients that will actually create profit.
Frustrated by our own experience with outsourcing services, we know what it is like to be in our clients’ shoes. That gives us the edge when it comes to anticipating client needs.
With Baytech, you can be sure to get the best quality service.
Send us an email to know more about our services.

Baytech BPO Corporation

We are seeking a driven, detail-oriented Front End Developer to join our growing Technology team. He/She will be responsible for building the ‘client-side’ of our web applications and implementing visual elements that users see and interact within a web application. He/She will also be involved in developing plans for websites and determining what types of content, such as videos or graphics, will be included.

 

Duties and Responsibilities

<ul>
	<li>Write code to implement visual elements into various web applications</li>
	<li>Develop functional and appealing web- and mobile-based applications based on usability</li>
	<li>Optimize websites and applications to ensure fast loading speeds</li>
	<li>Maintain websites and implement any necessary additions or enhancements</li>
	<li>Identify and troubleshoot various website issues and coding problems</li>
	<li>Use a combination of markup languages to write web pages</li>
	<li>Write functional requirement documents and specifications</li>
	<li>Create quality mockups and prototypes on tight timelines</li>
	<li>Assist back-end developers with coding and troubleshooting</li>
	<li>Create cascading style sheets (CSS) that are consistent across all browsers and platforms</li>
	<li>Maintain graphic standards and branding throughout the product’s interface</li>
	<li>Perform other tasks that may be assigned by the management</li>
</ul>

Front End Developer Onsite

Visual Merchandising Manager 

Job Summary: The Visual Merchandising Manager plays a crucial role in creating an engaging and visually appealing shopping experience for customers. This role involves leading a team of Regional Visual Merchandisers to effectively display merchandise, develop creative displays, and enhance the overall store aesthetics to drive sales and brand loyalty.

Responsibilities:

<ol>
	<li>Visual Merchandising Strategy: Develop and implement the visual merchandising strategy that aligns with the brand's image, target audience, and current trends.</li>
	<li>Store Layout and Design: Collaborate with the store management team to plan and optimize the store layout, ensuring efficient use of space and highlighting key product categories and promotions.</li>
	<li>Window Displays: Create captivating and innovative window displays that showcase the latest products and tell a compelling story, drawing customers into the store.</li>
	<li>In-Store Displays: Design and execute attractive in-store displays, including feature walls, focal points, and merchandise arrangements that guide customers through the store.</li>
	<li>Fixture Placement: Strategically place fixtures, mannequins, and signage to enhance product visibility and encourage exploration of different product sections.</li>
	<li>Planogram Implementation: Develop and maintain planograms for various store sections, ensuring consistent presentation of merchandise and easy navigation for customers.</li>
	<li>Product Presentation: Ensure products are presented in an organized and visually appealing manner, paying attention to color coordination, styling, and thematic groupings.</li>
	<li>Inventory Management: Collaborate with inventory and buying teams to ensure appropriate stock levels for display and replenishment, avoiding overstock or out-of-stock situations.</li>
	<li>Team Management: Lead and coach a team of visual merchandisers, providing guidance, training, and feedback to ensure consistent execution of visual standards.</li>
	<li>Seasonal Transitions: Oversee the seamless transition of displays and decor to align with seasonal changes, holidays, and promotional events.</li>
	<li>Collaboration: Work closely with the marketing and design teams to integrate branding, promotional materials, and graphics into visual displays.</li>
	<li>Competitor Analysis: Monitor and analyze competitors' visual merchandising strategies to identify trends and opportunities for improvement.</li>
	<li>Feedback and Reporting: Gather customer feedback and sales data to evaluate the effectiveness of visual merchandising strategies and make data-driven improvements.</li>
	<li>Health and Safety: Ensure all visual displays and setups adhere to safety and accessibility regulations, including fire codes and other Government guidelines.</li>
	<li>Budget Management: Manage the visual merchandising budget, including allocation of resources for props, materials, signage, and displays.</li>
</ol>

Visual Merchandising Manager

TK Services International Ltd. is a business process management and services provider, incorporated and registered in the British Virgin Islands. Our services range from customer operations to marketing, IT development and support, finance and accounting to payment and collections, project management and product development, and HR and admin management to management consultancy services. We take pride in our multi-culturally diverse, fun-loving, client centric, and innovative workforce who put integrity and customer satisfaction in the forefront of every interaction.

TK Services International LTD

Front End Developer

 

Responsibilities:

<ul>
	<li>Write well-designed, testable, efficient code by using front-end web development best practices.</li>
	<li>Create website layouts and user interfaces with HTML, CSS, and JavaScript</li>
	<li>An eye for good UI/UX design and detailed oriented implementation of designs</li>
	<li>Work with stakeholders to gather and refine specifications and requirements based on technical needs.</li>
	<li>Ensure cross-browser compatibility of the websites.</li>
	<li>Stay plugged into emerging technologies and industry trends and apply them to operations and activities.</li>
	<li>Maintaining brand consistency throughout the design.</li>
	<li>Collaborate with backend developers.</li>
</ul>

Front End Developer

LIVING INNOVATIONS, CORP. have been around for almost a decade bringing internationally recognized luxury brands to the homes of the local elites in the Philippines.
With our passion comes endless creativity and innovations that set a high benchmark of top class service for other competing architectural design firms in the country. 
Our company offers an unmatched opportunity for the right people to play part in the continuing success of the world’s leading premium Furniture and Kitchen products. In doing so, enjoying personal success and prosperity.
We are currently looking for hardworking and enthusiastic individuals to be a part of our growing company.
MISSION & VISION
•	We intend to provide our customers with the best furniture and kitchen products with recognized luxury brands.
•	To set a high benchmark of top class service for other competing architectural design firms in the country.
•	To constantly focus on innovating the homes of the local elites in the Philippines.
•	To inspire its employees to be the best they can be in a positive working environment.

Living Innovations Corp.

<ul>
	<li>Achieves individual and team sales goals through the use of Bang&amp;Olufsen specific customer focused engagement strategies</li>
	<li>Delivers extraordinary and lasting experiences to every customer by personalizing Bang&amp;Olufsen products and services to fit their unique needs; Provides exceptional customer service during all customer interactions</li>
	<li>Demonstrates the drive and confidence to succeed in a pay-for-performance environment</li>
	<li>Models excellence in theater show presentation, inclusive of invitation and verbatim script delivery</li>
	<li>Helps to implement Bang&amp;Olufsen visual merchandising standards and execute promotional strategies</li>
	<li>Participates in all store training and certifications to continually develop in the role</li>
	<li>With monthly Commission and Incentives </li>
</ul>

Product Specialist

Merchandising Analyst

Position Overview: The Merchandising Analyst plays a crucial role by analyzing sales trends, inventory levels, and customer preferences to optimize product assortment and maximize profitability. This role involves collaborating with cross-functional teams to develop data-driven strategies that align with the company's goals and enhance the customer shopping experience.

Key Responsibilities:

<ol>
	<li>Sales Analysis:

	<ul style="list-style-type: disc;">
		<li>Analyze sales data to identify trends, patterns, and opportunities for improvement.</li>
		<li>Monitor product performance, category-wise sales, and regional variations.</li>
		<li>Generate sales reports and present insights to merchandising and management teams.</li>
	</ul>
	</li>
	<li>Inventory Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with inventory planners to ensure optimal stock levels, reducing stockouts and overstocks.</li>
		<li>Make recommendations for replenishments, markdowns, and clearance strategies based on inventory analysis.</li>
		<li>Assist in developing inventory forecasts to guide purchasing decisions.</li>
	</ul>
	</li>
	<li>Assortment Planning:
	<ul style="list-style-type: disc;">
		<li>Contribute to the development of seasonal assortment plans based on market trends, historical data, and customer preferences.</li>
		<li>Work with merchandising teams to identify gaps in the product range and suggest new product opportunities.</li>
		<li>Recommend assortment adjustments based on sales performance and market feedback.</li>
	</ul>
	</li>
	<li>Competitive Analysis:
	<ul style="list-style-type: disc;">
		<li>Research competitors' product offerings, pricing strategies, and promotional activities.</li>
		<li>Provide insights on competitive market trends and suggest strategies to maintain a competitive edge.</li>
	</ul>
	</li>
	<li>Pricing and Promotion:
	<ul style="list-style-type: disc;">
		<li>Analyze pricing strategies and promotional effectiveness to optimize pricing structures.</li>
		<li>Collaborate with pricing teams to set initial pricing and markdown strategies for products.</li>
	</ul>
	</li>
	<li>Data Analytics:
	<ul style="list-style-type: disc;">
		<li>Utilize data analytics tools to create data visualizations and dashboards that convey actionable insights to stakeholders.</li>
		<li>Conduct A/B testing and data-driven experiments to evaluate the impact of merchandising strategies.</li>
	</ul>
	</li>
	<li>Cross-Functional Collaboration:
	<ul style="list-style-type: disc;">
		<li>Work closely with the buying, marketing, and retail operations teams to align merchandising strategies with broader business objectives.</li>
		<li>Communicate findings and recommendations effectively to non-technical stakeholders.</li>
	</ul>
	</li>
	<li>Forecasting and Planning:
	<ul style="list-style-type: disc;">
		<li>Assist in the creation of sales forecasts and demand plans for upcoming seasons and promotional events.</li>
		<li>Evaluate the accuracy of forecasts and make adjustments as necessary.</li>
	</ul>
	</li>
	<li>Vendor Relationships:
	<ul style="list-style-type: disc;">
		<li>Collaborate with vendors to negotiate terms, monitor delivery schedules, and ensure product quality.</li>
	</ul>
	</li>
</ol>

Merchandising Analyst

<ul>
	<li>Receive inbound calls about telephone or mobile phone service, wireless reception and dial-up Internet connectivity</li>
	<li>Resolve customer concerns satisfactorily and in a timely manner</li>
	<li>Handle calls with congeniality and respect</li>
	<li>Acquire thorough knowledge of the company's services and products to make a good first impression with potential customers</li>
</ul>

Customer Care Associates | Telco Account | Pasig

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IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

a. Handles inbound and outbound calls for:

Eligibility verification

Provider Network Information

Inquiries on Clients' Medical Plan/ Schedule of Benefits (SOB)

Other related queries/requests from brokers, accredited Network Providers, clients and other intermediaries

b. Issuance of Letter of Authority (LOA) for all eligible In-Patient (IP) and Out-Patient (OP) availments

c. Coordinates with accredited medical provider hospital admission of clients

d. Computes for clients' eligible medical benefits during hospital discharge and ensure all excess of benefits (EOB) are collected prior to discharge.

e. Attend to clients' and intermediaries' queries/requests/complaints course thru other sources than voice calls (Mobile App/ e-mail / sms etc.)

f. Undertakes all other tasks that may be assigned from time to time.

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