CreditDonkey is a US-based review and comparison website. We publish data-driven analyses to help people save money & make savvy financial decisions. We firmly believe:

- You shouldn't need a finance degree to have a healthy financial life.
- Information is the best way to level the playing field.
- There's always more to learn.

CreditDonkey Inc.

Are you interested in researching and writing about small business (such as banking, merchant credit card processing, starting a business) and finance topics (such as building credit, investing apps, getting out of debt)?

CreditDonkey is looking for smart, curious, and research-obsessive writers to help us create best-in-class content for our website.

Your primary responsibility will be to:

<ul>
	<li>Research topics and follow industry trends</li>
	<li>Write insightful articles</li>
	<li>Edit articles produced by other team members to improve readability</li>
	<li>Update existing articles based on reader and team feedback</li>
</ul>

Content Writer | Business and Finance

Game8 Global Inc. is a newly established company, and hiring started in October 2020. The company aims to provide sufficient and trustworthy information to all game enthusiasts worldwide. We offer walkthroughs for various games as a service by disseminating helpful articles, both updated and newly developed games, on one of Japan's top game guides and walkthrough sites, Game8 Inc.

As Game8 Global Inc. is relatively new, we are still looking for avid gamers with content writing and/or video editing experience. We are highly interested in having unique, extremely motivated, and passionate individuals join the team. 

With a regularization rate of 85%, there's a high chance for promotion to higher positions depending on your work performance. 

If you have a fascination with games, are ecstatic about meeting people with a young and fresh vibe, eager to learn, and would like to be a part of our growing team, please send us your CV or apply here, and we'll be more than happy to welcome you!

Game8 Global Inc.

<h1>Before Clicking the apply button, kindly read the company's hiring process indicated below:</h1>

<ol>
	<li>Once you click the apply button, an auto message from our team will be sent to you indicating the hiring process and the link to assessment files which you need to submit in order for your application to proceed.</li>
	<li>Kindly ensure that the answered assessments are submitted within two (2) days after applying.</li>
	<li>HR will do initial review of the assessments including the details on your resume. Please ensure to check your Kalibrr messages daily for faster processing of application.</li>
	<li>HR will will communicate with you for the updates regarding your assessments.</li>
	<li>If you pass the initial assessment, HR will coordinate the available schedules and conduct an initial intervview.</li>
	<li>If you pass the initial interview, your assessments will be forwarded to Game8 Global Inc.'s client for further review.</li>
	<li>If you pass the second review, HR will schedule a final interview with you and the client.</li>
	<li>HR will communicate with you the results. If you passed the final interview, HR team will proceed with our onboarding process.</li>
</ol>

 

Job Description:

<ul>
	<li>The technical writer designs, publishes, and maintains numerous forms of technical documentation for internal and external use.</li>
	<li>External documentation includes player instructions, troubleshooting tips, and open-source developer manuals.</li>
	<li>As systems are modified, the writer also updates documentation to consistently reflect new information.</li>
	<li>Most important to this task is constant communication with in-house engineers and programmers, as well as judicious research.</li>
</ul>

Game Walkthrough Writer

<ul>
	<li>Playing through games and writing reviews.</li>
	<li>Designs, publishes, and maintains numerous forms of technical documentation for internal and external use.</li>
	<li>Edits articles and images required for the articles</li>
	<li>Cover news and features related to games.</li>
	<li>Responsible for maintaining the current and breaking news in the video game industry and assisting with news coverage on our site.</li>
	<li>Data analysis and extensive research for new and popular games</li>
	<li>As systems are modified, the writer also updates documentation to consistently reflect new information.</li>
	<li>Most important to this task is constant communication with in-house engineers and programmers, as well as judicious research.</li>
</ul>

Game Review Writer


Vitalstrats Creative Solutions (VCS) is a seasoned marketing and creative agency with 20 years of experience. Specializing in digital content production, VCS is dedicated to enhancing the Philippine design, production, and marketing communications landscape with innovative and impactful solutions. Founded and led by Chief Creative Officer Amrei Dizon, a proud member of both the LGBT and PWD communities, VCS champions diversity and inclusivity in all its initiatives.


SERVICES


CAMPAIGNS SOLUTIONS
Strategizing and ideation of cross-platform and social media campaigns, including cascade of communication and design following a big idea, dissemination through various platforms, and post-effort review

VIDEO PRODUCTION SOLUTIONS
Script to screen creation of video requirements from concept and execution pitching, creation of script, onsite shoots, and post production; with capabilities for motion graphics, 3d animation, and compositing

STRATEGIC DESIGN SOLUTIONS
Creation of corporate designs to represent businesses and organizations; with capacity to cascade the design philosophy to other merchandising and branding materials

CORPORATE EVENTS SOLUTIONS
Crafting and implementation of in-house and corporate on ground experiences

SOCIAL MEDIA MARKETING SOLUTIONS
Creating an effective digital footprint. This includes campaign conceptualization, content strategy, content production and amplification, ads management, community management, and analytics. 



Vitalstrats Creative Solutions

The Digital Content and PR Specialist is responsible for the management and execution of our internal and client social media strategies, public relations campaigns, content creation, ad placements, distribution, engagement, and analytics reporting. Exceptional writing skills are essential for this role, as the specialist will be crafting compelling content and communications across various platforms.

 
Key Responsibilities:

 
• Develop, implement, and manage social media and public relations strategies for our agency and clients, aligning with business goals.

• Create, edit, publish, and share engaging content daily (e.g., original text, photos, videos, and news), including high-quality white papers and content for both static and video formats.

• Design and implement social media and PR campaigns, ad placements, and distribution strategies to increase brand awareness and drive engagement.

• Monitor, listen, and respond to users in a “Social” way while cultivating leads and sales. 

• Suggest content optimization, and analyze social media and PR data to generate monthly reports with recommendations for improvements.

• Collaborate with the other team members to ensure content is informative and appealing.

• Handle public relations communications, press releases, and media inquiries to enhance brand reputation and visibility.

• Monitor and report on feedback and online reviews, providing actionable insights.

• Stay up-to-date with digital technology trends.

• Execute various related operational tasks assigned.

Digital Content and PR Specialist

Podcast Network Asia is a media and tech platform that offers on-demand audio content (e.g. podcasts, audiobooks, radio dramas, etc.).

It aims to drive growth for on-demand audio content by creating high quality podcasts. This adds value to listeners and brands who want to connect with people.

Podcast Network Asia

We’re looking for a creative and proactive Marketing Intern to join our dynamic team! In this role, you will assist in growing our communities. You'll support social media efforts, create engaging content, and collaborate with the team to ensure our brand remains visible and relevant.

Marketing Intern

Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

Job Mission:

The Digital Copywriter is a master wordsmith responsible for crafting engaging and persuasive content that will help our clients achieve their goals. You will work closely with other creatives and our Accounts team to develop content that is aligned with our clients' brand identity and target audience.

 

Expected Outcomes

First 90 Days

<ol>
	<li>Familiarise yourself with the work process. Two-pronged: 
	<ul>
		<li>Within the Content team: How tasks are distributed within the team and approvals</li>
		<li>Within the larger organisation: Get to know the Design and Animation team, and who you need to talk to get the results you need</li>
	</ul>
	</li>
	<li>Familiarise yourself with the Accounts teams. This involves knowing:
	<ul>
		<li>Which Accounts teams handle which projects</li>
		<li>Which AEs handle each account</li>
	</ul>
	</li>
	<li>Familiarise yourself with the accounts you’re working on</li>
	<li>Familiarise yourself with all the projects that the Content Team is working on</li>
</ol>

 
Day-to-Day Expectations:

<ol>
	<li>Must know how to conceptualise and craft copy on the assigned accounts</li>
	<li>Can deliver output on time and on standard, with minimal revisions</li>
	<li>Knows the work process so you know who to collaborate with, get approvals from or ask questions of</li>
</ol>

This measures the ability to express thoughts in an organized structure.

Syntax

This test unit measures the ability to paraphrase by choosing key ideas from a sentence and identifying good paraphrased versions of a sentence

Paraphrasing (Written)

Digital Copywriter

CreditDonkey simplifies financial decisions for businesses and individuals. We provide reviews, insights, and valuable information related to banking, investing, and entrepreneurship. We're seeking a Data Management Analyst to help us utilize our database effectively, improving both the reader's experience and our internal processes. 
 
This role is fully remote. Our ideal candidate has a keen understanding of U.S. financial services. 
 
Responsibilities:

<ul>
	<li>Utilize SQL for intricate data queries, analysis, and data extraction needs.</li>
	<li>Act as the primary liaison for data needs across various teams including web development, content writing, marketing, UX, and graphics.</li>
	<li>Develop and maintain documentation related to data processes, structures, and standard operating procedures.</li>
	<li>Work with the content team to ensure effective integration of data into articles.</li>
	<li>Provide training and support to other internal team members on data-related tasks and tools.</li>
	<li>Participate in workshops and brainstorming sessions to identify new ways data can be leveraged.</li>
	<li>Initiate and drive projects that improve data efficiency, reliability, and utility.</li>
	<li>Collaborate with the content team to deliver data insights that can guide and enrich content creation.</li>
	<li>Ensure data integrity and accuracy by conducting periodic audits and clean-up exercises.</li>
	<li>Suggest and implement database structural improvements to enhance efficiency and scalability.</li>
	<li>Research and recommend new tools or software that can enhance the company's data management capabilities.</li>
	<li>Leverage the understanding of internal data and external data sources to drive programmatic SEO growth strategies.</li>
	<li>Collaborate with SEO specialists to identify data-driven opportunities for content creation, optimization, and backlinking strategies.</li>
	<li>Analyze search data and trends to recommend areas of focus for the content team, aimed at organic traffic growth.</li>
	<li>Collaborate with the development team to optimize data retrieval and presentation for our readers.</li>
	<li>Translate complex data needs of the marketing team into actionable data extraction requirements.</li>
	<li>Assist UX designers by providing data-driven insights to refine user journeys and experiences.</li>
	<li>Work alongside the graphics team to visualize complex data points for easier reader comprehension.</li>
	<li>Generate regular data reports for management, focusing on highlighting trends, anomalies, and insights that can drive decision-making.</li>
	<li>Assist in automating tasks using data-driven methodologies, reducing manual intervention and optimizing efficiency.</li>
</ul>

 
Working Arrangements:

<ul>
	<li>Fully remote with flexibility in working hours.</li>
	<li>Preferred 2 hours daily overlap with USA working hours.</li>
	<li>Fast and reliable internet connection is essential.</li>
</ul>

 
Be a part of a dynamic team that shapes the financial decisions of our readers. At CreditDonkey, your insights will directly influence how we present content and how readers engage with our platform. If you're passionate about data, finance, and making a real difference, we'd love to hear from you.

Data Management Analyst | Financial Services | Remote

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


As a CRM Specialist, you will be responsible for executing and optimizing email, SMS, and push campaigns through various channels. You will collaborate with internal teams to ensure the delivery of engaging and targeted content, while also tracking and analyzing campaign performance. Your role will involve HTML coding, quality assurance, scheduling, and reporting to drive results and enhance customer engagement.

 

Responsibilities

<ul>
	<li>Create and execute email, SMS, and push campaigns using drag-and-drop editors, HTML coding, and personalization tools.</li>
	<li>Collaborate with internal teams, including Brand Marketing and Loyalty, to coordinate content and creative briefs.</li>
	<li>Track and report campaign results using ESP, Web Analytics (Google Analytics), and analytics tools (DOMO).</li>
	<li>Implement multivariate testing to optimize segmentation, subject lines, send times, etc.</li>
	<li>Present findings and make recommendations for improvements based on data analysis.</li>
	<li>Demonstrate a high level of attention to detail and organizational skills to deliver projects on time.</li>
	<li>Stay informed about industry best practices and recommend internal strategies accordingly.</li>
</ul>

CRM Specialist | Work From Home

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

The position is responsible for implementing visual and interactive elements that users engage with through their web browser when using a web application.

The Front End Developer is also responsible for building “client-side” of web applications. The person should be able to translate the company’s needs into functional and appealing interactive applications.

Responsibilities

<ul>
	<li>Create, maintain and improve responsive website</li>
	<li>Optimize page for SEO and loading speed</li>
	<li>Design mobile friendly sites</li>
	<li>Collaborate with back-end developers and web designers to improve usability</li>
	<li>Get feedback from, and build solutions for, users and customers</li>
	<li>Create quality mockups and prototypes</li>
	<li>Ensure high-quality graphic standards and brand consistency</li>
	<li>Assure that all user input is validated before submitting to back-end</li>
	<li>Stay up-to-date on emerging technologies</li>
</ul>

HTML

Angular.js

ASP.NET

JavaScript

Bootstrap

Front End Developer 

7th Media Digital is a leading full-service web development company located in the heart of Makati Central Business District. As a digital studio with outstanding expertise in multimedia arts, web design, web development and systems development, 7th Media has carved a reputation as a premier web development agency in the Philippines. 

Having been in the business for over 10 years, we have a strong track record of delivering innovative and best-in-class digital solutions to our clients. Our creative flair in designs and innovative IT solutions have led us to work with the biggest brands in the Philippines and boutique digital agencies in the US, Australia and Singapore.

We are proud to be ranked as part of the Top 10 Web Agencies in the Philippines by Hubstaff.

Join us and be part of our growing team!

7th Media Digital Studios Inc.

We are looking for highly agile Creative Project Coordinators (Associates) who are strongly passionate about accounts management, project management and sales support.

<ul>
	<li>Manage multiple clients and projects related to multimedia design (design and animation), web maintenance, web development, and other service lines.</li>
	<li>Support business development efforts to get new accounts across the company's service lines.</li>
	<li>Respond to inquiries and convert to customer.</li>
	<li>Perform project scoping, estimates and create proposals.</li>
	<li>Participate in pitches to brands and attend to client calls.</li>
	<li>Prepare critical path schedule for projects and ensure deadlines are met.</li>
	<li>Collaborate with various project stakeholders (clients, designers, and developers) to ensure expectations and responsibilities are aligned.</li>
	<li>Perform quality check to ensure all requirements are met before project turnover to the client.</li>
	<li>Write documentation and lead client training related to service deployed.</li>
	<li>Improve and monitor compliance of internal processes related to project management, sales and operations.</li>
	<li>Write content, as needed.</li>
</ul>

Note: For the safety of everyone, the successful candidate will temporarily work from home due to the ongoing Covid pandemic until further notice.

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test measures the ability to relate and respond appropriately to different situations.

Dealing with Irate Customers

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This test unit measures the ability to understand customer profiles and product information and use that to leverage products based on customer needs

Selling skills of an employee can make or break a company. Presenting a sales pitch is not the only responsibility of a sales person. To keep customers buying, sales people need to constantly understand and link changing customer profiles to the product or service.  Business growth is inevitable when employees show ability in selling . This test measures the ability to understand customer profiles and product information to sell a product.

Selling

This test measures ability to phrase ideas better and use or recognize intonation to convince another towards a desired outcome.

Showing ability to convince people to a perspective is a valuable skill. Persuasion is definitely not limited to employees whose job is sales-oriented. Framing arguments, presenting evidence, and connecting with others on an emotional level are all very powerful in convincing employees to perform or to take appropriate action. Hiring employees with this ability helps a great deal in the implementation of strategy and company goals. This test measures ability to persuade another towards a desired outcome.

Persuasion Skills

This measures the ability to retain information (written and spoken) presented in varied contexts.

Recall

This test unit measures the ability to be brief and concise in written communication by avoiding redundancies

Efficient communication is effective communication. The more direct and accurate the message is, the clearer and the faster it gets to the receiver with little to no misinterpretation. And because businesses have more important tasks to do than read long-winded text or documents, hiring employees with this skill is a smart choice. This test measures the ability of the candidate to compose concise communication.

Brevity (Written)

This test unit assesses the ability to think in constructs and determine how to combine and categorize ideas and things together in a way that makes logical sense.

Organizing

The test measures the ability to choose the appropriate response in different scenarios.

Empathy

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Creative Project Coordinator Associate

Creative Project Coordinator

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Key Role

Prepare reports, analysis of available data and interpret client reports both qualitatively and quantitatively. He/She will be responsible for creating reports that maybe classified under the following terms. Basic data to which is the most frequent and easier to prepare and analyze. Extensive data report to which includes massive data and longer duration of content and data analytics is heavy. Last is the analysis report where one requires reading and analyzing each content of clips and coming up with a summary or recommendation based on the data gathered. To do this, the Report Analyst will have to work directly with the Operations Manager and the Assistant Operations Manager to ensure that reports are accurate and delivered in a timely manner and with a level of quality that ensures client satisfaction with every report submitted. The Media Analyst, in cooperation with the Operations Manager, is also responsible for establishing work processes that maximize the time and efficiency of creation of reports and thus ensure pro-activity in achieving company and client objectives.

 

Key Responsibilities

<ul>
	<li>To interpret and understand gathered and available data both qualitatively and quantitatively</li>
	<li>Create reports and presentations providing clear analytics story based on assigned clients and can accomplish reports based on scheduled deadlines.</li>
	<li>To present to clients accomplished media data report and can communicate the gathered data with clear understanding of the content data.</li>
	<li>Create and manage report deliverables against detailed scope of work with clear communication of applicable insight and data.</li>
	<li>Responsible for managing media data and other research work for completion of reports and presentations.</li>
	<li>Coordinate across different functioning business units for proper interpretations and development of reports.</li>
	<li>Identify, analyze, and interpret trends or patterns in complex data sets</li>
	<li>Proactively cooperate in joint company strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.</li>
	<li>Updating of data information in the company website.</li>
	<li>Use statistical methods to analyze data and generate useful business reports</li>
	<li>Must be up to date with current news and social media noise, trends and other current events</li>
</ul>

Media Analyst | MMI

NowServing is a cutting-edge healthcare technology company dedicated to revolutionizing patient care through innovative solutions. We're passionate about making healthcare more efficient, accessible, and personal. Join us in our mission to transform the healthcare industry!

Are you a creative and enthusiastic individual with a knack for social media? NowServing is looking for an entry-level Social Media Manager to join our dynamic team! You will be the voice of our brand, engaging with our audience, and crafting compelling content. This is a fantastic opportunity to grow your career while making a real impact in the healthcare technology space. If you excel in this role, there’s potential to build and lead your own social media team in the future!

Responsibilities:

<ul>
	<li>Develop, implement, and manage our social media strategy.</li>
	<li>Create engaging content for all social media platforms including Facebook, Twitter, Instagram, LinkedIn, and more.</li>
	<li>Produce and edit short-form videos to tell stories and to highlight our innovations, team, and impact.</li>
	<li>Monitor and respond to customer comments and messages in a timely manner.</li>
	<li>Analyze and report on social media performance using analytics tools.</li>
	<li>Stay up-to-date with the latest social media trends and best practices.</li>
	<li>Planning and executing social media campaigns.</li>
</ul>

How to Apply: If you’re ready to show off your social media skills and make a positive impact in healthcare, we’d love to hear from you! Please send your resume, a brief cover letter explaining why you’re the perfect fit for NowServing, and examples of your previous work, including short-form videos.

Junior Social Media Manager

At BCI Central, a proud member of Hubexo, we help the world build better. As global leaders in delivering essential data-driven insights, our unrivalled technology solutions enable our customers to sell more, improve efficiency, and build sustainably. Our flagship product, BCI LeadManager, empowers professionals in the construction industry to find, track, and close project leads effectively.

BCI Central (Philippines), Inc.

Benefits:

<ul>
	<li>Paid training</li>
	<li>HMO coverage upon regularization</li>
	<li>Life &amp; Accident Insurance coverage upon regularization</li>
	<li>Vacation Leave, Sick Leave, Birthday Leave &amp; Anniversary Leave</li>
</ul>

The role will be ever evolving with day to day duties including:

<ul>
	<li>Drawing site boundaries for UK &amp; ROI planning data</li>
	<li>Maintaining geospatial data</li>
	<li>Maintaining and creating polygons</li>
	<li>Extracting and collating data from polygon layers</li>
	<li>Extracting data/content from multiple databases / sources</li>
	<li>Manipulating data/producing reports and dashboards to help team members make better informed decisions</li>
	<li>Collating and Analysing statistical information</li>
	<li>Defining and analysing trends to aid key strategic decisions</li>
	<li>Providing ad hoc analysis for research projects directly to clients</li>
	<li>Checking and providing feedback on your colleagues work</li>
	<li>Supporting Economists, Researchers and any other areas of the business who may require data</li>
</ul>

GIS Analyst

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

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