GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Position: E-commerce Head

Job Summary: The E-commerce Head is responsible for developing and executing the company's online sales strategy, overseeing the day-to-day operations of the e-commerce platform, and driving revenue growth in the Retail Apparel and Fashion Company. They will lead a team of professionals and work collaboratively with various departments to ensure the successful implementation of online sales initiatives.

Key Responsibilities:

<ol>
	<li>E-commerce Strategy Development:

	<ul style="list-style-type: disc;">
		<li>Develop and implement a comprehensive e-commerce strategy aligned with the company's business objectives.</li>
		<li>Analyze market trends and competitor strategies to identify opportunities for growth and innovation.</li>
	</ul>
	</li>
	<li>E-commerce Website and Marketplace Management:
	<ul style="list-style-type: disc;">
		<li>Responsible for increasing overall category sales and viewership of the company’s e-commerce websites and e-commerce marketplace/stores.</li>
		<li>Increase the e-commerce presence including developing new e-commerce marketplace stores</li>
		<li>Oversee the design, functionality, and user experience of the company's e-commerce website</li>
		<li>Ensure the website is optimized for SEO, mobile responsiveness, and user-friendliness.</li>
		<li>Collaborate with the IT team to maintain website security and performance.</li>
	</ul>
	</li>
	<li>Product Catalog Management:
	<ul style="list-style-type: disc;">
		<li>Manage the online catalog, including product listings, descriptions, and pricing.</li>
		<li>Collaborate with the merchandising team to ensure a diverse and appealing product assortment.</li>
		<li>Implement effective inventory management strategies.</li>
	</ul>
	</li>
	<li>Digital Marketing and Promotion:
	<ul style="list-style-type: disc;">
		<li>Develop and execute digital marketing campaigns to drive traffic and sales.</li>
		<li>Utilize various online marketing channels, such as PPC advertising, email marketing, social media, and influencer partnerships.</li>
		<li>Monitor and analyze campaign performance to optimize ROI.</li>
	</ul>
	</li>
	<li>Customer Experience Enhancement:
	<ul style="list-style-type: disc;">
		<li>Focus on enhancing the overall customer experience, from website navigation to post-purchase support.</li>
		<li>Gather and analyze customer feedback to make improvements.</li>
		<li>Implement personalization strategies to cater to individual customer preferences.</li>
	</ul>
	</li>
	<li>Analytics and Reporting:
	<ul style="list-style-type: disc;">
		<li>Use data analytics tools to track key performance metrics, including conversion rates, traffic, and revenue.</li>
		<li>Generate regular reports for management and make data-driven recommendations.</li>
	</ul>
	</li>
	<li>Team Leadership:
	<ul style="list-style-type: disc;">
		<li>Recruit, train, and manage a team of e-commerce professionals, including web developers, digital marketers, and customer support staff.</li>
		<li>Foster a collaborative and high-performance work culture.</li>
	</ul>
	</li>
	<li>Compliance and Security:
	<ul style="list-style-type: disc;">
		<li>Ensure compliance with local e-commerce regulations and industry standards.</li>
		<li>Maintain the security of customer data and online transactions.</li>
	</ul>
	</li>
</ol>

E Commerce Senior Manager

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Aces Call Center Jobs Inc.

<ul>
	<li>Obtain possible customer leads.</li>
	<li>Maintain and improve quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Establish policies by entering client information and confirming pricing.</li>
	<li>Meet personal and team qualitative and quantitative targets.</li>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

Customer Care | Financial | Pasig, Ortigas Center

Job Summary: The Retail Operations Manager, reporting to senior management, oversees and coordinates the operations of multiple fashion retail stores within a designated area. This role involves managing a team of Area Managers and ensuring each store operates efficiently, meets sales targets, and upholds brand standards.

Key Responsibilities:

<ol>
	<li>Area Manager Supervision:

	<ul style="list-style-type: disc;">
		<li>Directly manage, monitor, and guide a team of Area Managers responsible for individual stores within the designated area</li>
		<li>Responsible for the increase of store sales and net revenue, as well as minimizing sore overheads.</li>
		<li>Responsible for the increase of store sales and net revenue, as well as minimizing store overhead.</li>
		<li>Responsible for monitoring the number of stores.</li>
		<li>Set performance expectations and objectives for Area Managers and conduct regular performance evaluations.</li>
		<li>Provide coaching and support to help Area Managers achieve their goals.</li>
	</ul>
	</li>
	<li>Store Operations Management:
	<ul style="list-style-type: disc;">
		<li>Ensure that each store within the area follows company operational standards and policies.</li>
		<li>Oversee daily operations, including inventory management, visual merchandising, and customer service.</li>
		<li>Monitor and analyze store performance metrics, identifying areas for improvement.</li>
	</ul>
	</li>
	<li>Sales and Financial Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Area Managers to develop and implement sales strategies and goals for each store.</li>
		<li>Analyze sales data and financial reports to assess store performance and make recommendations for improvement.</li>
		<li>Assist in budgeting and expense control to maximize profitability.</li>
	</ul>
	</li>
	<li>Visual Merchandising and Brand Standards:
	<ul style="list-style-type: disc;">
		<li>Ensure that all stores maintain consistent visual merchandising and brand presentation.</li>
		<li>Implement and enforce visual standards and promotional campaigns across stores.</li>
		<li>Collaborate with marketing teams to execute marketing initiatives effectively.</li>
	</ul>
	</li>
	<li>Staff Development:
	<ul style="list-style-type: disc;">
		<li>Oversee the hiring, training, and development of store staff, working with Area Managers to ensure they provide excellent customer service.</li>
		<li>Foster a culture of teamwork, excellence, and customer focus.</li>
	</ul>
	</li>
	<li>Inventory Control:
	<ul style="list-style-type: disc;">
		<li>Monitor inventory levels and turnover rates to minimize stockouts and overstock situations.</li>
		<li>Collaborate with Area Managers to implement loss prevention measures.</li>
	</ul>
	</li>
	<li>Compliance and Policies:
	<ul style="list-style-type: disc;">
		<li>Ensure all stores adhere to company policies, procedures, and compliance requirements.</li>
		<li>Stay informed about industry regulations and implement necessary changes.</li>
	</ul>
	</li>
	<li>Reporting and Analysis:
	<ul style="list-style-type: disc;">
		<li>Prepare regular reports on area-wide store performance, sales KPIs, and operational metrics.</li>
		<li>Provides market feedback on market reception to specific items and categories to MPCD (Merchandising, Planning, and Control) and Creatives.</li>
		<li>Analyze data to identify trends and opportunities for process improvement.</li>
	</ul>
	</li>
</ol>

Retail Operations Manager

Boldr | Outsourcing With Impact. 

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Boldr

<h1>A Little About Boldr Boldr</h1>

<ul>
	<li>Boldr is the first global B Corp dedicated to delivering world class Client experiences while creating access to dignified, meaningful work in communities around the world.</li>
	<li>We are a global team, united by our desire to connect diverse people with common values for boldr impact. </li>
	<li>We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.</li>
</ul>

<h1>Let's Start With Our Values</h1>

<ul>
	<li>Meaningful connections start with Authenticity</li>
	<li>We do our best work by being Curious</li>
	<li>We grow by remaining Dynamic</li>
	<li>Our success combines Ambitious Vision with Operational Excellence </li>
	<li>At the heart of great partnerships, we’ll always find Empathy</li>
</ul>

<h1>Why Do We Want You</h1>

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

<h1>What Will You Do</h1>

<ul>
	<li>
	Manage bill dot com inbox for 3 entities. Code 50+ daily vouchers and route for approval to sync with QBO.
	</li>
	<li>
	Leads the month-end closing process.
	</li>
	<li>Managing the accounts payable function that may or may not include performing the duties of an Accounts Payable Officer</li>
	<li>Ensuring the team's work is accurate and invoices are approved for payment using the correct process</li>
	<li>Ensuring the team is allocating purchase order numbers (if applicable) and resolving any issues</li>
	<li>Managing the resolution of issues escalated from team members</li>
	<li>Managing the employee expense claims process</li>
	<li>Planning and execution of the vendor payment runs</li>
	<li>Ensuring credit notes are processed accurately</li>
	<li>Managing the accuracy of the vendor database</li>
	<li>Reconciliation of supplier statements, credit cards, etc.</li>
	<li>Generating journals for month-end reporting</li>
	<li>Ongoing improvements to the accounts payable process</li>
	<li>Manages and trains accounts payable coordinators.</li>
	<li>Hire and onboard accounts payable coordinators.</li>
	<li>Ensures payments are made accurately and on time.</li>
	<li>Creates accounts payable processes and procedures.</li>
</ul>

Accounts Payable Manager

<ul>
	<li>Provide accurate, valid and complete information by using phone, chat or app messaging platforms, etc.</li>
	<li>Effectively manage calls (incoming and outgoing).</li>
	<li>Attend to requests, resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a given timeframe.</li>
	<li>Identify and assess customer needs to ensure satisfaction.</li>
</ul>

Salary and Benefits:

<ul>
	<li>Monthly salary and allowances P25,000 to P27,000</li>
	<li>HMO health insurance</li>
	<li>Paid vacation and sick leaves</li>
	<li>Government mandated benefits</li>
	<li>Holiday pay</li>
</ul>

Customer Service Associates | Blended Account | Ortigas Pasig

Overview:

As a Performance Marketing Specialist, you will plan, execute, and optimize digital marketing campaigns to drive measurable results and achieve business objectives. You will leverage various digital channels such as search engines, social media platforms, display advertising, and email marketing to increase brand awareness, generate leads, and drive conversions. Your role will involve analyzing campaign performance data, implementing A/B testing strategies, and optimizing campaigns to maximize return on investment (ROI).

Key Responsibilities:

<ol>
	<li>Campaign Strategy Development: Develop comprehensive digital marketing strategies aligned with business goals, target audience demographics, and market trends. Collaborate with cross-functional teams to ensure campaign alignment with overall marketing objectives.</li>
	<li>Campaign Execution: Execute digital marketing campaigns across various channels, including but not limited to PPC (Pay-Per-Click), CPAS (Lazada, Shopee, Zalora), Meta advertising, display advertising, and email marketing. Coordinate with creative teams to develop compelling ad creatives and landing pages.</li>
	<li>Performance Analysis: Monitor and analyze campaign performance metrics such as click-through rates (CTR), conversion rates, cost per acquisition (CPA), return on ad spend (ROAS), and other KPIs. Utilize analytics tools such as Google Analytics, Meta Business Suite, Marketplace Sponsored Solutions and others to gain insights and identify optimization opportunities.</li>
	<li>A/B Testing and Optimization: Conduct A/B tests on ad creatives, landing pages, targeting parameters, and other campaign elements to optimize performance. Implement iterative improvements based on data-driven insights to increase campaign effectiveness and ROI.</li>
	<li>Budget Management: Manage digital marketing budgets effectively, allocating resources across channels and campaigns to maximize results within budget constraints. Monitor spending and adjust allocations based on performance and strategic priorities.</li>
	<li>Audience Targeting and Segmentation: Utilize audience targeting tools and segmentation strategies to reach specific audience segments with personalized messaging and offers. Continuously refine audience targeting based on performance data and audience insights.</li>
	<li>Stay Updated on Industry Trends: Stay abreast of the latest developments and trends in digital marketing, including new advertising platforms, technologies, and best practices. Leverage industry insights to innovate and optimize campaign strategies.</li>
	<li>Reporting and Communication: Prepare regular reports and presentations on campaign performance, highlighting key metrics, insights, and recommendations for optimization. Communicate effectively with stakeholders to provide updates, gather feedback, and align on strategic priorities.</li>
</ol>

Performance Marketing Specialist

Job Overview: The position involves researching, evaluating, and purchasing raw materials, fabrics, trims, and accessories to manufacture clothing and related products. This position is crucial in ensuring that the company procures high-quality materials at competitive prices to meet production requirements while maintaining profitability and staying ahead of industry trends.

Key Responsibilities:

<ol>
	<li>Market Research and Analysis:

	<ul style="list-style-type: disc;">
		<li>Developed fabrics and trims needed on collection.</li>
		<li>Conduct market research to identify new trends, materials, apparel, and garment suppliers.</li>
		<li>Analyze market trends, pricing, and supplier capabilities to make informed purchasing decisions.</li>
		<li>Monitor competitors' strategies related to sourcing and purchasing of materials.</li>
	</ul>
	</li>
	<li>Supplier Identification and Evaluation:
	<ul style="list-style-type: disc;">
		<li>Identify potential suppliers for raw materials, fabrics, trims, and accessories.</li>
		<li>Evaluate suppliers based on quality, reliability, pricing, lead times, and ethical practices.</li>
		<li>Negotiate contracts and agreements with suppliers to ensure favorable terms and conditions for the company.</li>
	</ul>
	</li>
	<li>Cost Management:
	<ul style="list-style-type: disc;">
		<li>Work closely with the Merchandising team to develop and manage budgets for purchasing raw materials.</li>
		<li>Implement cost-saving strategies and propose alternative materials and suppliers without compromising on quality or production timelines.</li>
		<li>Monitor and analyze material costs to identify opportunities for cost optimization.</li>
		<li>Provide monthly expense report and price matrix of raw materials.</li>
	</ul>
	</li>
	<li>Inventory Management:
	<ul style="list-style-type: disc;">
		<li>Coordinate with production planning teams to forecast material requirements and maintain optimal inventory levels.</li>
		<li>Implement inventory management best practices to minimize excess inventory and stockouts.</li>
		<li>Develop and maintain relationships with logistics partners for efficient material handling and delivery.</li>
	</ul>
	</li>
	<li>Cross-Functional Collaboration:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Creative, Production Planning, and Merchandising teams to understand their requirements and align purchasing strategies accordingly.</li>
		<li>Participate in cross-functional meetings to discuss product development, sourcing strategies, and market trends.</li>
		<li>Foster strong relationships with internal stakeholders to support overall business objectives.</li>
	</ul>
	</li>
</ol>

Purchaser or Fashion Buyer

Game8 Global Inc. is a newly established company, and hiring started in October 2020. The company aims to provide sufficient and trustworthy information to all game enthusiasts worldwide. We offer walkthroughs for various games as a service by disseminating helpful articles, both updated and newly developed games, on one of Japan's top game guides and walkthrough sites, Game8 Inc.

As Game8 Global Inc. is relatively new, we are still looking for avid gamers with content writing and/or video editing experience. We are highly interested in having unique, extremely motivated, and passionate individuals join the team. 

With a regularization rate of 85%, there's a high chance for promotion to higher positions depending on your work performance. 

If you have a fascination with games, are ecstatic about meeting people with a young and fresh vibe, eager to learn, and would like to be a part of our growing team, please send us your CV or apply here, and we'll be more than happy to welcome you!

Game8 Global Inc.

<ul>
	<li>Assists in overseeing the general accounting process and reporting</li>
	<li>Communicates with the company's subcontractors (such as payroll, bank, accounting and finance) and handles vendor sourcing</li>
	<li>Monitors employees attendance and prepare payroll instructions if necessary to aid the payroll process</li>
	<li>Handles all payables, billings and invoices of the company</li>
	<li>Monitors and reviews the company's financial statement and budget</li>
	<li>Assists and propose compensation strategies and structures that align with the company goals</li>
	<li>Manage and supervise the accounting team; responsible for the day-to-day supervision and leadership of the team</li>
	<li>Maintain and in charge of all accounting procedures and research all financial information for analysis</li>
	<li>Oversee various monthly reports</li>
	<li>Handles and maintains the annual budget of the company</li>
	<li>Coordinate and supervises the schedule and flow of the company's annual audit</li>
	<li>Maintain tax compliance of the company</li>
</ul>

Assistant Accounting Manager

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

About the role

We are looking for a Client Success Manager who is eager to bridge the gap between client needs and our business services. This is an administrative and support role that will entail client coordination and management. You will be the client’s go-to person for updates and movements on their business needs, and will be likewise responsible for aligning the Serving Group with the direction of the current accounts. 

What you’ll do

<ul>
	<li>Preparation of documents for business registration (DTI, LGU, BIR, SSS, Philhealth, PAG-IBIG and Bank account), whichever is applicable</li>
	<li>Monitoring of quarterly and annual city/business taxes for A99, Loft, and clients</li>
	<li>Inform Sales Manager for sales opportunities</li>
	<li>Communicate clearly with clients so that service expectations are properly set</li>
	<li>Proactively focus on long-term client relationship building and retention</li>
	<li>Liaise with production and management departments, and utilize other resources as necessary to resolve issues and deliver exceptional client service</li>
	<li>Assist our clients in their project’s production process and make sure that project remains within the scope and approved schedule with a Basecamp update every other day or as required</li>
	<li>Continuously add value to our clients through top tier-customer service and developing “best-in-class” products/services with our product development team</li>
	<li>Give feedback and recommendations to the management team to improve products, services, and customer experience</li>
	<li>Other tasks that may be assigned by the Shared Services Manager</li>
	<li>Onsite role; reporting to the office from Monday to Friday</li>
</ul>

Client Success Manager | Hybrid


Mida Food Distributors Inc. and Mida Trade Ventures International Inc. was founded by Ms. Lourdes “Chingling” Tanco. With 25 years of experience in the International Seafood Industry, Ms. Tanco gained her experience in the industry having worked with Singleton, the largest shrimp processing company in the US in the early 80’s.


Mida Food is a direct importer and distributor of frozen seafood products. We vigilantly protect our market share and stock as many as 200 different varieties of seafood. We also ensure a consistent supply to our clients. With offices in the Philippines, Singapore, Vietnam, Jakarta and Surabaya, we are certain to supply products of excellent quality. Our staff has been certified by the Aquaculture Certification Council, the certification arm for Best Agricultural Practices, to certify that facilities such as hatchery, farm and processing plants abide with Best Aquaculture practices. This includes aspects of responsible sustainable aquaculture. We attend industry trade shows and conferences in Asia, Europe and North America; and visit various seafood plants, restaurants and hyper marts in these regions to keep us current. Mida products are best quality products. We buy directly from producers and stock enough volume to ensure that our prices are competitive and stable. Our deliveries are prompt, and done in reefer vans which maintain products at a temperature of –15 degrees C during delivery. Mida Food products are fresh frozen in nitrogen, contact plate, or blast freezers at temperatures of at most –45 degrees Celsius, and only in plants certified to export to the US, Japan and Europe.

Mida Trade was established to service US importers, processors and end users of seafood who wanted to import frozen seafood products from the Far East. Mida Trade also provided assistance to processor-exporters of seafood in the Far East who wanted to expand their markets outside of Japan. Since then Mida has expanded its range of business to include Europe, Australia, and other markets in Asia. 

Mida Food Distributors Inc.

Job Description: Involves direct assistance in all aspects of Quality Assurance and Quality Control projects and activities

 

Duties:

<ul>
	<li>Facilitate inspection and quality assessment of incoming products and or raw materials</li>
	<li>Facilitate inspection and monitoring of unloading of incoming imported and local products and/or raw materials</li>
	<li>Periodically inspect and review compliance to Good Manufacturing Practices and Sanitation Standard Operating Procedures</li>
	<li>Periodically monitor cold storage temperature and reviews conformances to the product temperature requirements</li>
	<li>Conduct sensory evaluation of products and/ or raw materials or stocks on hand</li>
	<li>Render in capacity technical assistance to other departments such as Operations, Sales and Marketing, Purchasing and Customer Relations as necessary</li>
	<li>Facilitate periodic quality assessments of non moving stocks</li>
	<li>Monitor and evaluate incoming product returns</li>
	<li>Facilitate generation of all QAQC reports</li>
	<li>Render assistance to the R&amp;D for batch trial run of new processed products, experiments, sample preparation for developmental items</li>
	<li>Provide effective support in documentation of Quality System</li>
	<li>Provide effective support in the implementation of Quality related systems</li>
	<li>Assist in establishing, maintaining, and securing controlled documents</li>
</ul>

<ul>
	<li>Maintain and organize effective recording, reporting and filing systems in the QAQC section</li>
</ul>

<ul>
	<li>Perform such other tasks and assignment as given by President and QA Manager/R&amp;D</li>
</ul>

Quality Control

Job Summary: A Production Merchandiser is responsible for overseeing and coordinating the production of garments from the initial stages to final delivery. This role involves working closely with various departments, suppliers, and manufacturers to ensure the smooth and timely production of high-quality garments. BOM creation is critical to this role, as it specifies the materials and components required for garment production.

Key Responsibilities:

<ol>
	<li>BOM Creation: Create and maintain an accurate Bill of Materials (BOM) for each garment style. This includes specifying the type and quantity of fabrics, trims, buttons, zippers, labels, and other materials needed for production. Ensure that BOMs are current and reflect any design or specification changes.</li>
	<li>Costing: Calculate the cost of materials and components listed in the BOM to determine the overall production cost for each garment style. This involves working with suppliers to negotiate prices and obtain cost-effective materials.</li>
	<li>Supplier Management: Identify and evaluate potential suppliers for fabrics, trims, and other materials required for garment production. Develop and maintain strong relationships with suppliers to ensure a reliable supply chain.</li>
	<li>Production Planning: Collaborate with production managers and planners to create production schedules that align with order deadlines and capacity constraints. Ensure that the required materials are available when needed to avoid delays.</li>
	<li>Quality Control: Monitor the quality of materials and components received from suppliers to ensure they meet the company's standards. Address any quality issues promptly and work with suppliers to resolve them.</li>
	<li>Inventory Management: Keep track of inventory levels for materials and components, ensuring sufficient quantities are on hand to meet production demands without overstocking.</li>
	<li>Communication: Act as a liaison between the design and production teams, providing technical support and clarifications on BOM details, design specifications, and any changes in production requirements.</li>
	<li>Cost Analysis: Continuously analyze production costs, identify areas for cost reduction, and implement cost-saving measures while maintaining product quality.</li>
	<li>Documentation: Maintain accurate records of BOMs, supplier communications, cost calculations, and production schedules. Ensure all documentation is organized and easily accessible.</li>
	<li>Problem Solving: Proactively identify and address production challenges, such as material shortages, quality issues, or production delays, to ensure on-time delivery of orders.</li>
</ol>

Production Merchandiser of Garments Company

Astoria is a proud homegrown Philippine hotel chain that has established itself as a brand known for spacious rooms and suites, stunning architecture, and outstanding interior design. Top notch amenities and facilities, quality food and beverage, exceptional service and gracious Filipino hospitality are offered to guests from all over the world. With properties in key tourists destination in the country, Astoria is the top of mind destination to call home when traveling to Ortigas, Makati, Boracay, Bohol, and Palawan.

Each of the resorts is located on the beachfront and provide guests with ocean views while each of the hotels is located in the Central Business Districts of Makati and Ortigas, making Astoria a choice for both business and leisure travelers.

Astoria also owns and manages Minami Saki by Astoria (Japanese Restaurant at the ground floor of Astoria Plaza), Chardonnay by Astoria (an events place for 500 persons located right next door to bustling Capitol Commons and Valle Verde Country Club, and the Palawan Waterpark. 

Astoria Hotel and Resorts is managed by Asian Grand Legacy the pioneer in hospitality management, headed by legendary hotelier Miguel Cirqueda.

Astoria Hotels & Resorts

<ul>
	<li>Monitor and coordinate all the hotel operational functions within the property</li>
	<li>Provide the highest level of guest service and ensuring that the standards are maintained</li>
	<li>Ensures that all Standard Operating Policies and Procedures are performed in all interactions</li>
	<li>Maintain an efficient, organized work space that encourages productivity at all times</li>
	<li>Manage, record, and resolve promptly all Guest complaints</li>
	<li>Meet and greet VIP Guests and major corporate clients upon arrival</li>
	<li>Monitor Guest satisfaction reports and implements actions to improve results</li>
	<li>Ensures the safety and security of all guests and colleagues guided by the emergency procedures.</li>
	<li>Perform other duties as assigned by the ManagementQualifications</li>
</ul>

Duty Manager Boracay Based

<ul>
	<li>Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Establish policies by entering client information and confirming pricing.</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Call Center Agent | Tiendesitas C5 Pasig

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.

Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,

Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.

Participate in project related work to deliver improvements in these solutions.

Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.

IT Lead Engineer T3

The Project Coordinator is primarily responsible for handling clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
Responsibilities

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Keep the project timeline within the approved schedule.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Must undergo and pass Advanced IDX training.</li>
</ul>

Key Competencies

<ul>
	<li>Great Communicator</li>
	<li>Team Player</li>
	<li>Eager to Learn and grow</li>
	<li>Well Organized</li>
	<li>Patient</li>
	<li>Flexible and Resourceful</li>
	<li>Tenacious and Assertive</li>
	<li>Good Attitude</li>
	<li>Coachable</li>
	<li>Creative</li>
</ul>

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