It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Installs, administers, and troubleshoot customers security solutions

Troubleshoot any access problems and implement network security policies and application security, access control and corporate data safeguards and monitor patch management to ensure network equipment and operating systems are protected against vulnerabilities

Ensure the network's security, protection against unauthorized access, modification, or destruction

Configuring and supporting security tools such as anti-virus software and patch management systems

Scanning and assessing network for vulnerabilities

Monitoring network traffic for unusual activity

Implementation of email security standards 

Maintain email security infrastructure, providing stability by developing tools, policies, processes, and procedures for the operations teams

Provide a secure environment, by implementing controls to manage and mitigate risks

Develop automated metrics reporting capabilities

Work with colleagues to provide consistent processes and solutions and Implement network security policies, application security, access control and corporate data safeguards

Investigate &amp; Troubleshoot root causes when escalated from operations

Performs other tasks as instructed by immediate superior and/or Senior IT Manager

Cyber Security Administrator

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Responsible for administering, organizing, modifying, and supporting a company's digital systems hosted on the cloud. Implements, install, and configure cloud resources, operating systems, web applications, security access and cloud related systems.

Responsible for effective provisioning, installation/configuration, operation, and maintenance of cloud resources, software and related cloud infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that cloud resources, operating systems, software systems, and related procedures adhere to organizational values.

S/He will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research &amp; development within the project life cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life cycle.

S/He is accountable for the following systems: Cloud resources (IaaS, PaaS, SaaS), Linux, Windows, Web related applications that supports the company’s digital initiatives. Responsibilities on these systems include CSO engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.

CSA Engineering and Provisioning

<ul>
	<li>Engineering of CSO-related solutions for various project and operational needs.</li>
	<li>Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.</li>
	<li>Install and configure Digital Systems and Websites</li>
	<li>Develop and maintain installation and configuration procedures.</li>
	<li>Research and recommend innovative, and where possible automated approaches for system operation tasks. Identify approaches that leverage our resources and provide economies of scale.</li>
</ul>

Operations and Support

<ul>
	<li>Perform daily system monitoring, uptime, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of apps deployment.</li>
	<li>Perform regular security monitoring to identify any possible intrusions.</li>
	<li>Perform apps deployment and update as per request.</li>
	<li>Perform regular file archival and purge as necessary.</li>
	<li>Create, change, and delete user accounts per request.</li>
	<li>Provide Level 1 - 2 support per request from various LOBs. Investigate and troubleshoot issues.</li>
	<li>Repair and recover from downtime. Coordinate and communicate with impacted constituencies.</li>
	<li>Ensure an optimal level of utilization for Web and DB Servers to minimize performance impact</li>
	<li>Monitor website uptime and increase \ decrease cloud resources as necessary</li>
	<li>Manage incidents, tasks and change requests within established service level agreement</li>
	<li>Coordinate with different IT teams to ensure a high level of operational efficiency</li>
</ul>

Maintenance

<ul>
	<li>Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.</li>
	<li>Apply software patches and upgrades as per request</li>
	<li>Upgrade and configure Digital system software and support for projects or operational needs.</li>
	<li>Perform periodic performance reporting to support capacity planning.</li>
	<li>Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.</li>
</ul>

Computer System Administration

Cloud Administrator

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li style="list-style-type: none;">Provide technical support to Customer Care Specialists/Customer Care Associates and Field Service Engineers on back-up and recovery for Core Applications and Auxiliary databases and replication servers;</li>
	<li>Perform back-up and recovery for Core Applications and Auxiliary databases and replication servers;</li>
	<li>Design and load schedules and automated processes for Regional Office (RO) and District Office (DO) Servers;</li>
	<li>Meet service commitments and assigned deliverables based on service level agreement;</li>
	<li>Participate in production verification activities and developing user interface strategy;</li>
	<li>Monitor and analyze system performance and capacity and report to Database Administration Manager for review;</li>
	<li>Implement, maintain and test database on production and development platforms including replication services;</li>
	<li>Create, maintain and execute work plans;</li>
	<li>Identify and track issues, risks and action items, provide status to affected stakeholders and facilitates its resolutions;</li>
	<li>Implement migration of new builds;</li>
	<li>Configure database server and other related software;</li>
	<li>Install or upgrade new releases of vendor database software;</li>
	<li>Develop and implement database standards including automation of common routines; and,</li>
	<li>Migrate databases across various hardware platforms.</li>
</ul>

Database Administrator

Established in 2016, Baytech BPO aims to provide our clients with solutions that actually work. The team is composed of online marketing professionals with a combined experience of over 30 years in the industry.
The rise of e-commerce websites have ballooned over the past decade and as quickly as they are created, they die out just as fast. Setting up an online business we make sure that we create a business for our clients that will actually create profit.
Frustrated by our own experience with outsourcing services, we know what it is like to be in our clients’ shoes. That gives us the edge when it comes to anticipating client needs.
With Baytech, you can be sure to get the best quality service.
Send us an email to know more about our services.

Baytech BPO Corporation

A System Administrator is responsible for overseeing the maintenance and security of company intranets and computer systems. The duties include installing antivirus or malware protection software, responding to employee concerns or drafting documents to help employees use computer systems and coordinating with company leadership to determine new technologies that could enhance their company’s computer systems. 
 

Tasks include but are not limited to:

<ul>
	<li>Managing Windows, Linux, or Mac systems, AWS Cloud, Google Cloud Computing;</li>
	<li>Upgrading, installing, and configuring application software and computer hardware;</li>
	<li>Troubleshooting and providing technical support to employees;</li>
	<li>Creating and managing system permissions and user accounts;</li>
	<li>Performing regular security tests and security monitoring;</li>
	<li>Maintaining networks and network file systems;</li>
	<li>Setting up new users and giving them access to the intranet;</li>
	<li>Managing and maintaining the file servers;</li>
	<li>Operating the firewall for the organization;</li>
	<li>Monitoring the internet connection for security risks;</li>
	<li>Employing the latest security protocols;</li>
	<li>Monitoring the local area network (LAN) for threats or errors;</li>
</ul>

System Administrator | On site | Ortigas, Pasig City

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

<ul>
	<li>Champion the adoption of Office 365 services as appropriate for our business</li>
	<li>Manage and monitor Office 365 services and desktop support (Laptops)</li>
	<li>Formulate and create Office 365 SharePoint sites for domain users and external client access</li>
	<li>Maintain a highly secure system through proper configuration and system access monitoring</li>
	<li>Troubleshoot and resolve issues with user access to cloud services</li>
	<li>Monitor and communicate to stakeholders or client the performance of the services.</li>
	<li>Deliver a consistent process for incident and problem escalation along with resolution</li>
	<li>Assist with the creation of policies around the proper use of Office 365 services and support.</li>
	<li>Administer and support Office 365 and MS Exchange policies</li>
	<li>Administer and support system backup and disaster recovery processes</li>
	<li>Maintain inventory of equipment and software licenses.</li>
</ul>

MS Office Administrator

<ul>
	<li>Administer and support backbone servers like Active Directory (AD), Domain Name System (DNS), Microsoft Exchange Server, Domain Host Configuration Protocol (DHCP), Server Virtualization, Windows Servers and Linux Servers;</li>
	<li>Ability to assume ownership, accountability and leadership to a given tasks;</li>
	<li>Modify and update user account information, mailboxes and internet accounts upon request and approval;</li>
	<li>Manages the day-to-day operations of the system by monitoring, maintenance and provide support to district office (DO) servers and ensure high availability and attain acceptable level of system performance;</li>
	<li>Responds to issues, problems and concerns escalated by Customer Care and other support groups related to systems administration function in a timely manner;</li>
	<li>Need to possess a high level of patience and professionalism when working with other employees;</li>
	<li>Isolates problems and collaborate with other support groups or to Sr. systems administrator for proper action;</li>
	<li>Provide assistance in recovering files and databases from workstations or servers that have encountered hardware or operating system problem;</li>
	<li>Setup, install and configure workstations used by Stradcom-based employees such as operating system, M365, MS Office, Outlook, internet browser, and other software purchased by the company as needed;</li>
	<li>Submit reports required by the department manager or management (Weekly, Monthly or ad-hoc reports) ;</li>
	<li>Conduct troubleshooting (ad-hoc technical team member for onsite isolation of abnormal behavior of the system);</li>
	<li>Administer and provides support to Interconnectivity projects;</li>
	<li>Compliance with Stradcom policies like conduct, dress code, absenteeism, tardiness, etc. and;</li>
	<li>Performs other job-related tasks that may be assigned by immediate superiors from time to time.</li>
</ul>

Systems Administrator

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Improve client references by writing and maintaining documentation.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Accommodate client disabilities by recommending devices and techniques.</li>
	<li>Avoid legal challenges by monitoring compliance with service agreements.</li>
	<li>Improves system performance by:
	<ul>
		<li>Identifying problems.</li>
		<li>Recommending changes.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Participating in educational opportunities.</li>
		<li>Maintaining personal networks.</li>
	</ul>
	</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

Technical Support

Technical Support Associate

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

The Systems Administrator is responsible for managing and maintaining servers/workstations or other computer systems. 
He is responsible for all promotion of codes from designers/developers and partners. Maintain documentations of hardware and software.

Primary Duties and Responsibilities:

1. Provide technical support for troubleshooting issues or problems with the applications and systems.

2. Perform daily systems administration of computer systems.

3. Troubleshoots and on-call when a computer system goes down or malfunctions.

4. Ensures quick and correct diagnoses of any system malfunctions with ready available fixing solutions.

5. Deploys software patches and prevents break-ins and other security problems with preventive measures.

6. Performs other functions related, analogous, and pertinent to the preceding enumeration as may be assigned by superiors from time to time.

SharePoint

MS SQL Server

Windows Server

Active Directory

Microsoft / MS Exchange

<ul>
	<li>Development, implementation and maintenance of Security Programs, Policies and Procedures</li>
	<li>Supports in the development of applicable globally-accepted standards, guidelines and procedures to achieve compliance to security policies and programs</li>
	<li>Contributes in the formulation and enhancement of the corporate Information Security Policy</li>
	<li>Implements and maintains established information security management program of the company</li>
	<li>Maintains reliability and integrity of the IT infrastructure by developing, implementing and exercising:</li>
	<li>Comprehensive Business Continuity Plan (including documentation of detailed procedures) to help the organization achieve recovery capabilities at an alternate site (Disaster Recovery Center)</li>
	<li>Incident Management Process (including documentation of detailed procedures) how to handle security incidents</li>
	<li>Other security programs in pursuit of new regulatory or legal compliance as authorized and approved by the Management</li>
	<li>Development, implementation and maintenance of IT Risk Management Process for IT Infrastructure</li>
	<li>Assists owners/custodians identify, evaluate, assess and secure their information assets</li>
	<li>Assists in determining the security posture of IT systems, applicability and effectiveness of implemented controls</li>
	<li>Generates and submits compliance and security assessment findings, recommendations and reports to the department manager</li>
	<li>Research and development of applicable controls from emerging security trends and technologies</li>
	<li>Selects, evaluates, recommends security controls</li>
	<li>Monitors and generates reports of the security program implementation, business continuity and recovery testing and activities during security assessments</li>
	<li>Development, implementation and maintenance of Procedural and Technical Security Controls</li>
	<li>Implements recommended security controls resulting from the risk assessment</li>
	<li>Monitors and generates reports of system status, performance and security events of implemented security controls</li>
	<li>Resolves issues arising from problems encountered on implemented security controls and/or escalates to third-party technical support</li>
	<li>Monitors and handles security incidents in accordance to established Incident Management Procedure which may involve coordination with other departments and external parties</li>
	<li>Maintains technical security controls managed by the department by conducting regular maintenance activities not limited to backup of systems</li>
	<li>Develops and maintains processes, procedural documents and up-to-date inventory of deployed and implemented security controls</li>
	<li>Observes and facilitates change management process for equipment, facilities, hardware and software utilized in the IT infrastructure</li>
	<li>Extended Delivery of Security Services (Security Education/Awareness Program, Consultancy and others)</li>
	<li>Supports in the development and conduct of approved information security awareness program to all employees and third-party personnel engaged with the company</li>
	<li>Assists in providing technical consulting services in accordance with approved standards to other departments on matters related to information security</li>
	<li>Assists the department in coordination with the Legal Division to achieve regulatory and legal compliance</li>
	<li>Works with internal and external/third-party auditors and consultants</li>
	<li>Coordinates with other Technical teams so that reliable and secure services are provided to internal and external clients</li>
	<li>Supervises the activities of third-party personnel/consultant whenever they are working on-site</li>
	<li>Regularly attends conferences, professional association meetings and technology seminars to remain well-informed with the latest information security technological developments.</li>
	<li>Performs other job-related tasks and projects that may be assigned by his/her superiors from time to time.</li>
</ul>

Information Security Officer

Dexcom is the #1 recommended CGM brand by people with diabetes and healthcare providers.

The Dexcom CGM difference
As a pioneer and leader in real-time continuous glucose monitoring (RT-CGM), Dexcom helps to simplify diabetes management. Our CGM Systems provide best-in-class accuracy1 and exceptional convenience, allowing you to live a healthier, more confident life.

Dexcom Philippines Inc.

About Dexcom 
Founded in 1999, Dexcom, Inc., develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide. 
 
Seeking a Workday Systems Administrator as a key member of our HR IT Systems Team who will partner closely with the HR CoE Leads (HCM, Benefits and Absence), Payroll, and IT teams to provide expert knowledge in implementing, maintaining, and overall administration of the Workday platform including HCM, Payroll, Talent, Absence, Benefits, Advanced Compensation, People Analytics. This role will be an essential addition to the HR IT team as we continue to scale our service and delivery model and requires strong knowledge and familiarity with HCM, and preferred knowledge with Global Benefits and Absence processes, as well as strong excellent verbal and written communication skills. 
 
 

Essential Duties and Responsibilities:

- Maintaining system configuration, data audits, and releases of new functionality for Workday

- Responding quickly to complex situations that arise, resolving technical system issues, while also making recommendations for improvements along the way

- Maintaining system setup and design, including business processes and reporting; inbound and outbound data interfaces/integrations, and dashboards

- Configuring and maintaining security profiles for employees across all companies/locations.

- Working with Information Technology to ensure compliance and related service organizations’ security policies and documenting proper internal security controls

- Partnering with Workday HRIS team and the broader People team on adoption of Workday major releases, identifying impact and enhancement opportunities associated with a new release, and communicating appropriately and as needed

- Reviewing and recommending optimization efforts based on system usage

- Providing technical guidance and training to management, HR, and end-users

- Leading and participating in system integration testing; overseeing and/or developing test scenarios; analyzing the effectiveness and functionality of new configurations to ensure all requirements are met

- Developing functional configuration for new and/or updates and enhancements to existing modules

- Leveraging Workday Community/support and experiential knowledge to resolve complex escalation points

- Collaborate with global benefits team to enhance the Benefits module with new setup or new functionality globally, including but not limited to United States, Canada, United Kingdom, Lithuania, Germany, Philippines, Malaysia and Australia

- Manage Absence Management configurations globally

- Generate detailed documentation of all configuration changes or upgrades deployed

- Troubleshoot and diagnose system issues, and recommend effective solutions

- Manage multiple projects simultaneously

Workday Systems Administrator | Benefits and Absence

Boldr | Outsourcing With Impact. 

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Boldr

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.

Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,

Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.

Participate in project related work to deliver improvements in these solutions.

Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.

IT Lead Engineer T3

Simpletrade Ventures/Dropify is the first ever COD dropshipping company in the country.

VISION:

"Our vision is to elevate the quality of lives of Filipino by helping their online businesses be profitable"

MISSION:

"Our mission is to make it easier and competitive for micro sellers to do online business in the Philippines"


Simpletrade Ventures OPC

<ul>
	<li>Project Planning</li>
</ul>

Creates detailed project plans, including timelines, resource allocation, and dependencies, utilizing agile methodologies such as Scrum, or waterfall if appropriate

Collaborates with stakeholders to understand the project requirements to be able to plan effectively and to define project metrics and key performance indicators (KPIs) to measure progress and success criteria.

Creates a detailed Work Breakdown Structure (WBS) and/or user stories to decompose project tasks into manageable components.

Identifies potential risks and uncertainties that may impact the project and prepares contingency plans and alternative approaches to avoid possible disruptions or deviations from the project.

<ul>
	<li>Project Execution</li>
</ul>

Determines resource requirements including personnel, equipment and budget and allocates them effectively to support project activities and meet project goals.

Coordinates and assigns tasks to team members, ensuring clear understanding or responsibilities, timelines and deliverables.

Coordinates daily stand-up meetings to monitor progress, identify obstacles, and adjust plans as needed.

Implements change control procedures to manage changes to project scope, requirements and deliverables.

Identifies and manages dependencies between project tasks and activities, and among different projects, coordinating these dependencies effectively to avoid or minimize delays and optimize project progress.

Addresses project issues and obstacles promptly to mitigate risks and minimize disruptions to the project progress. 

<ul>
	<li>Quality Assurance</li>
</ul>

Defines quality standards and metrics for project deliverables and establishes quality assurance processes and checkpoints throughout the project lifecycle.

Conducts regular reviews and inspections of project deliverables to identify defects or areas for improvement.

Facilitate retrospectives to gather feedback from the team on what went well, what could be improved, and action items for future sprints

Monitors and evaluates adherence to quality standards and requirements of the project (according to budget, timeline etc.).

Collaborates with development and testing teams to resolve issues and implement corrective actions.

<ul>
	<li>Communication and Collaboration</li>
</ul>

Establishes a comprehensive communication plan including regular updates, progress reports and issue resolutions and mechanisms to facilitate effective communication among project stakeholders.

Collaborates with all stakeholders ensuring that they are engaged and regularly updated about the project, addressing their concerns (if any) effectively and coordinating activities to achieve the common project goals.

Initiates knowledge-sharing and learning within the team, across projects, or within the organization to exchange best practices, lessons learned and give feedback to each other. 

<ul>
	<li>Documentation</li>
</ul>

Maintains comprehensive project documentation including project plans, schedules, budgets, risk registers issue logs, meeting minutes and other relevant documents to ensure transparency and accountability.

Provides regular performance reports to immediate superior, detailing the team's performance for each sprint/project, including progress against sprint/project goals, key accomplishments, challenges encountered, and areas for improvement.

Documents lessons learned and best practices identified throughout the project lifecycle to facilitate knowledge sharing and continuous improvement on succeeding projects.

<ul>
	<li>Ad Hoc Projects and Additional Tasks</li>
</ul>

Participates in special projects as needed by the company.

Performs other tasks that may be assigned from time to time.

Project Management Specialist

<ul>
	<li>Provides answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Improves client references by writing and maintaining documentation.</li>
	<li>Participates in development of client training programs by identifying learning issues and recommending instructional language.</li>
	<li>Accommodates client disabilities by recommending devices and techniques.</li>
	<li>Avoids legal challenges by monitoring compliance with service agreements.</li>
	<li>Improves system performance by identifying problems and recommending changes.</li>
	<li>Updates job knowledge by participating in educational opportunities and maintaining personal networks.</li>
	<li>Accomplishes information systems and organization mission by completing related results as needed</li>
</ul>

Customer Service

Technical Support Representative

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Accenture Philippines

Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you! 

 

About Accenture 
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www. accenture. com.

 

What you’ll do:

A. Application Development

<ul>
	<li>Program, design and maintain software applications</li>
	<li>Support analysis, implementation of technology solutions based on client requirements</li>
	<li>Identify and solve system issues</li>
</ul>

B. Functional Development

<ul>
	<li>Develop new features or products for a particular area of our platform, working alongside the Development Team</li>
	<li>Maintain and enhance current features and functionalities, and monitor and control the system</li>
	<li>Configure business processes based on defined business requirements</li>
</ul>

C. Analytics

<ul>
	<li>Turn information into action through Analytics-based solutions</li>
	<li>Develop quantitative and qualitative business insights using analytical tools and techniques</li>
	<li>Integrate systems and data quickly and effectively</li>
</ul>

D. Software Tester

<ul>
	<li>Construct and execute test scripts</li>
	<li>Document and report system errors and gaps identified during testing phase</li>
	<li>Drive recommendations that contribute to the improvement of the program</li>
</ul>

E. Application / Modern Support

<ul>
	<li>Support end-users through calls</li>
	<li>Provide end-to-end support for incidents and client requests from problem diagnosis up to resolution</li>
	<li>Document and report gaps or issues identified during the operation</li>
	<li>Drive recommendations that contribute to the improvement of the program</li>
	<li>Build relationships to create, reinforce, motivate and guide customers and partners</li>
</ul>

F. IT Operations Associate

<ul>
	<li>Administer and maintain clients’ IT systems infrastructure, deal with servers, databases, network, and Cloud</li>
	<li>Develop and maintain knowledge of tools and service management procedures necessary to run IT operations</li>
	<li>Support incident identification, prioritization, and resolution activities</li>
	<li>Participate in automation and other continuous improvement initiatives</li>
</ul>

IT Programmer Associate | Entry Level

Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you! 

 

About Accenture 
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www. accenture. com.

 

What you’ll do:

A. Application Development

<ul>
	<li>Program, design and maintain software applications</li>
	<li>Support analysis, implementation of technology solutions based on client requirements</li>
	<li>Identify and solve system issues</li>
</ul>

B. Functional Development

<ul>
	<li>Develop new features or products for a particular area of our platform, working alongside the Development Team</li>
	<li>Maintain and enhance current features and functionalities, and monitor and control the system</li>
	<li>Configure business processes based on defined business requirements</li>
</ul>

C. Analytics

<ul>
	<li>Turn information into action through Analytics-based solutions</li>
	<li>Develop quantitative and qualitative business insights using analytical tools and techniques</li>
	<li>Integrate systems and data quickly and effectively</li>
</ul>

D. Software Tester

<ul>
	<li>Construct and execute test scripts</li>
	<li>Document and report system errors and gaps identified during testing phase</li>
	<li>Drive recommendations that contribute to the improvement of the program</li>
</ul>

E. Application / Modern Support

<ul>
	<li>Support end-users through calls</li>
	<li>Provide end-to-end support for incidents and client requests from problem diagnosis up to resolution</li>
	<li>Document and report gaps or issues identified during the operation</li>
	<li>Drive recommendations that contribute to the improvement of the program</li>
	<li>Build relationships to create, reinforce, motivate and guide customers and partners</li>
</ul>

F. IT Operations Associate

<ul>
	<li>Administer and maintain clients’ IT systems infrastructure, deal with servers, databases, network, and Cloud</li>
	<li>Develop and maintain knowledge of tools and service management procedures necessary to run IT operations</li>
	<li>Support incident identification, prioritization, and resolution activities</li>
	<li>Participate in automation and other continuous improvement initiatives</li>
</ul>

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