Team Leader CRS Trainer
Home Credit Indonesia
- South Jakarta, IndonesiaPlaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
Job Descriptions:
- Deliver training Implementation such as On-Job Training, Refresher, Coaching, Soft Skill Training to ensure CRS Training needs are delivered and fulfilled.
- Develop and review training materials to ensure all information is updated based on current situation and policy procedure.
- Update training materials in Halo to give updated information to CRS Operator.
- Documented all training activity such as attendance, pre-post test, training questionnaire and code of conduct for future tracking.
- Work with HR, Team Leader and SPV CRS in interviewing new candidate to find the best talent in CRS Department.
Minimum Qualifications
Requirements:
- Candidate must possess at least a Bachelor's Degree, any field.
- Must have experience handle Collection departments
- Required skill(s): training presentation, Collection And Recovery.
- At least 2 year(s) of working experience as the Team Leader and supervise team.
- Preferably Supervisor / Coordinators specializing in Banking/Financial Services or equivalent.
- Full-Time position(s) available.
- English is must
- Willing working Shifting
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 9, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
About Home Credit Indonesia
Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline.
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world.
Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.