Desk Collection Asst. Manager

Home Credit Indonesia (Recruitment Page for RISK team)

  • South Jakarta, Indonesia
    Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
  • Full time
Posted 2 months ago and deadline of application is on 2 Apr
Recruiter was hiring a day ago

Job Description

  • Leadership, motivation and evaluation team of supervisors, team leaders and operators
  • Ensuring effective functioning of collections process
  • Organization and management the team of supervisors, team leaders and operators
  • Manage performance of desk collections within set performance triggers
  • Hiring desk collection team leaders
  • Creation regularly reports
  • Regularly meetings with trainers, quality, management
  • Working with all systems and set up innovations
  • Process improvements proposal and implementation

Minimum Qualifications

  • Minimum Bachelor's degree any major
  • Experienced in Inbound or Outbond in Collection / Call Center / Customer Care / Customer Service / Telesales / Telemarketing
  • Experienced in managing 25-30 people with 2-3 Team Leaders
  • Excelent communication and interpersonal skills
  • Organized
  • Analytical thinking
  • Concern for detail and quality
  • Consistency, independence, speed

Perks and Benefits

    Jobs Summary

    Job level
    Mid-Senior Level / Manager
    Job category
    General Services
    Educational requirement
    Bachelor's degree graduate
    Office Address
    Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
    HiTech Financial Services
    1 opening

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    About Home Credit Indonesia (Recruitment Page for RISK team)

    Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast. Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing. We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.