Desk Collection Asst.Manager_1810
Home Credit Indonesia (Recruitment Page for RISK team)
- South Jakarta, IndonesiaPlaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Leadership, motivation and evaluation team of supervisors, team leaders and operators
- Ensuring effective functioning of collections process
- Organization and management the team of supervisors, team leaders and operators
- Manage performance of desk collections within set performance triggers
- Hiring desk collection team leaders
- Creation regularly reports
- Regularly meetings with trainers, quality, management
- Working with all systems and set up innovations
- Process improvements proposal and implementation
Minimum Qualifications
- Minimum Diploma degree any major
- Experienced in Inbound or Outbond in Collection / Call Center / Customer Care / Customer Service / Telesales / Telemarketing
- Experienced in managing 25-30 people with 2-3 Team Leaders
- Excelent communication and interpersonal skills
- Organized
- Analytical thinking
- Concern for detail and quality
- Consistency, independence, speed
Perks and Benefits
- Maternity & Paternity Leave
- Medical / Health Insurance
- Gym Membership
- Performance Bonus
Required Skills
- Time Management
- Leadership skills
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Always
- Office Address
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Vacancy
- 3 openings
About Home Credit Indonesia (Recruitment Page for RISK team)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.