Operations Analyst
Home Credit Indonesia (Recruitment Page for OPERATION team)
- South Jakarta, Indonesia9, Plaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
Responsibility:
REPORTING & ANALYSIS
- Build simple user management report to capture all key measurement within operations in line with the up- to-date process and SLA measurement.
- challenge current working practices, promote ideas and implement solutions to improve operational and team efficiency and productivity.
- Support Operations with any ad-hoc report presentation or analysis requested from business users
- Calculate incentive based on operators productivity and finalize it to HR in timely manner
WORK FORCE MANAGEMENT
- Update Work Force Management reporting and make analysis of actual vs. forecast
- Work with Managers and TLs in Ops to understand the capacity demands and hiring needs
- provide recommendations to Ops Analyst Asst. Manager on potential productivity improvements areas based on data analysis and resource utilization monitoring
Minimum Qualifications
Requirements:
- University degree, preferred in Informatics, Mathematics or Engineering major (can be substituted by extensive relevant experience)
- 2+ years’ experience in Analytical position
- Detailed knowledge and understanding of data collection methodologies, analysis, principles and techniques
- Excellent knowledge of Data Visualization, and SQL programming
- Experience with Oracle Databases
- Communicative
- Analytical, problem solving and investigative skills
- Good verbal and written communication in English
- Ability to prioritize and to manage multiple tasks
- Ability to work independently, self- motivation and reliability
- Adaptable to changes and proactivity
- Consistency, accuracy and attention to detail
Perks and Benefits
- Maternity & Paternity Leave
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Performance Bonus
- Gym Membership
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 9, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Vacancy
- 1 opening
About Home Credit Indonesia (Recruitment Page for OPERATION team)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.