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IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

Content and Onboarding: 
- Ensure data and documents are complete and aligned with requirements. 
- Train partner merchants and maintain standards. 
- Collaborate with other departments when needed.

Account Management: 
- Handle higher-tier accounts and build trust-based relationships. 
- Analyze partner business for growth strategies. 
- Customize product offerings and expand business. 
-Keep accurate records and stay updated on services. 
- Advocate for partner satisfaction.

Performance Management: 
- Monitor and coach team members. 
- Oversee team productivity. 
- Track key performance indicators (KPIs). 
- Conduct training and coaching sessions.

Client Management: 
- Lead meetings with clients and partners. 
- Manage deadlines and check daily operations. 
- Provide timely reporting on team performance.

Senior Account Manager

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
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3,000 
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Reward 
(e.g,, Globe
Prepaid Load Card)

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Messenger 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Handle inbound and make outbound calls or send emails from/to patients, hospitals and healthcare providers</li>
	<li>Adhere to regulatory and company policies at all times</li>
	<li>Review and assessment of primarily complex illness and injury claims</li>
	<li>Identify restrictions and limitations based on physiological, psychological, and social factors to assist claim management staff in their claim handling activities</li>
	<li>Validate the medical necessity of limitations and/or restrictions with clear rationale.</li>
	<li>Discuss medical issues and documents outcomes of discussions.</li>
</ul>

USRN | Voice Account Senior Nurse Analyst | Cebu

<ul>
	<li>Takes direct responsibility for a team of healthcare agents</li>
	<li>Ensure the team is supported and enabled to perform at high standards and in accordance with the company's policies</li>
	<li>Provide one-on-one mentoring and perform regular appraisal and assessment of each team member</li>
	<li>Involved in the induction of new members and liaise with other team leads regarding performance and learning needs</li>
	<li>Actively contribute to team meetings and take responsibility for the responsibilities that arise from these meetings</li>
</ul>

<ul>
</ul>

USRN Team Lead | US Registered Nurses | Cebu

<ol>
	<li>Responsible for the review of medical bills to initiate collection process.</li>
	<li>Examine documents such as patient records, referrals, authorizations and insurance policies to address clarificatory inquiry of patients.</li>
	<li>Make outbound calls to patients and service providers to discuss or clarify about the medical claims in question</li>
	<li>Able to handle inbound calls in a professional and polite manner and show empathy for patients.</li>
</ol>

Salary Package 

<ul>
	<li>Monthly fixed salary and allowances - P21,000 to P25,000</li>
	<li>plus Performance Bonus and incentives</li>
	<li>plus Night differential pay</li>
	<li>HMO benefit</li>
	<li>Life insurance benefit</li>
	<li>Retirement benefit</li>
	<li>Full salary during training</li>
</ul>

Customer Service

Medical Billing Customer Service | Cebu

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

Purpose

This person is responsible for the overall design of the application and mapping the business requirements to systems/technical requirements. Provides technical guidance to the business unit and assists account managers in pre-sales activities.

Duties and Responsibilities

<ul>
	<li>Supports sales productivity and deals with process flow by handling complex solutions.</li>
	<li>Reviews the current status of client technology processes while planning and modifying solution configurations to meet client requirements</li>
	<li>Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the company.</li>
	<li>Articulates technology and product positioning to both business and technical users</li>
	<li>Collaborates with sales, technical support, and service resources to ensure proposed deals include technical solutions that address customer pain points, and are appropriately supported by key customer technical decision-makers.</li>
	<li>Provides coaching and professional development to Engineers to enhance their solution strategy, technical acumen, and technical sales skills.</li>
	<li>Completes required training, development and certification objectives within the assigned time frame.</li>
	<li>Performs any other duties that may be assigned as needed.</li>
</ul>

Solutions Architect | Cebu

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

Basic Function

The jobholder contributes to the growth and profitability of Stradcom Corporation by ensuring client relationship through the understanding of the project direction, impending changes and requirements as well as initiates supporting activities for the smooth and timely implementation of interconnectivity projects. He/She assists in the management of the day-to-day operations of the assigned interconnectivity project/s to achieve revenue targets.

Duties and Responsibilities

<ul>
	<li>Ensures that excellent relationship with the client and interconnecting agencies are maintained and enhanced;</li>
	<li>Assists in the timely acceptance and implementation of the new functionalities and/or new projects to generate additional revenues for the Company;</li>
	<li>Ensures that daily production reports of each respective agency are effectively monitored and that daily forecasted revenues are met;</li>
	<li>Assists in ensuring the timely collection of payments from existing projects and other initiatives are met;</li>
	<li>Assists the other Operations Officers in reviewing operating results and recommend appropriate measures;</li>
	<li>Acts as a liaison between concerned departments, key project participants and clients;</li>
	<li>Assists in completing timely project status updates and reports to management, clients, and third-party contractors;</li>
	<li>Monitors the day-to-day operations of the assigned projects to ensure that the highest level of client satisfaction is met at all times;</li>
	<li>Assists in the preparation of revenue forecast, budget, plans, strategies, and requirements needed for assigned interconnectivity projects;</li>
	<li>Generates and prepares reports required by the department and/or FVP for the Operations Department ;</li>
	<li>Attends and participates in regular meetings, conferences, and other pertinent events; and,</li>
	<li>Performs other job-related tasks that may be assigned by his/her superiors from time to time.</li>
</ul>

Operations Officer | Region 7 | IT Sales and Marketing

The company started as the Union Steel Plant Division of Bacnotan Cement Industries, Inc. (Bacnotan), a pioneer in the Philippine Cement Industry. It began commercial operations in 1963 with a galvanizing plant in Poro, La Union for the manufacture of Galvanized Iron (GI) sheets, expanding to Ilang, Davao City in 1968 and to Calamba, Laguna in 1990. In 1993, the steel plant was spun off from Bacnotan as a separate business unit, and incorporated as Bacnotan Steel Corporation, later renamed UNION GALVASTEEL CORPORATION (UGC). The company in 1997 established a modern Continuous Galvanizing Line and Color Coating Line for the manufacture of prepainted galvanized steel coils in Calamba, Laguna.

Today, UGC is the market leader in manufacturing and distribution of prepainted and other galvanized roofing, and of galvanized steel building products such as building system components like steel deckings, c-purlins, door jambs, steel trusses, pre-engineered building structures (PEBS) and insulated panels for commercial, industrial and residential applications. The company has the largest and most diversified distribution network in the industry, with rollforming plants, warehouses and sales offices in strategic locations throughout the country.

The Company’s slogan ‘SA TIBAY AT GANDA PANALO KA!’ speaks of an utmost commitment for product quality and service – that is, making lives better for Filipinos. More than claiming that they are all aesthetically designed for utmost durability, we want our products to be versatile and flexible for various applications. We consider compatibility to environment and climate change; we consider value for money by making products all cost-efficient, by delivering our services on time. We challenge ourselves to always innovate to offer infinite possibilities in the construction industry.
UGC’s bests assets are the human resources; from the production to marketing to support groups, they are all equipped with sharper skills and better knowledge. The company continuously trains its employees to be the best of what they can be: to create and provide solutions. They should always be relevant and valuable, according to the needs and demands of our customers, attuned to the changing times.

We differentiate ourselves by bringing the highest quality possible through our operational excellence. We make sure that the technology we have is the best in class. We lead the pack in adopting global standards by bringing only the finest materials and equipment the world can offer. We are relentless in discovering and exploring proactive improvements. Our facilities are always upgraded and expanded to maximize potentials, to acquire additional functions to create diverse product applications. This is the best technology for us, with sincerest human and personal touch that sets us apart from the rest of the field.

Union Galvasteel Corporation

Job Summary:

<ul>
	<li>Responsible for the sales team and sales volume within Visayas regions.</li>
	<li>Coordinates with the sales team to identify new business opportunities to meet sales objectives and cultivate good relationships with new and current customers.</li>
</ul>

Job Scope:

<ul>
	<li>Traveling throughout an assigned territory to train and guide company sales officers.</li>
	<li>Maintaining solid working relationships with customers by ensuring that their needs are met and resolving complaints on time.</li>
	<li>Continually meeting or exceeding sales targets by persuading customers within an assigned territory to purchase company products and services.</li>
	<li>Analyzing sales and marketing data to determine the most effective sales and marketing techniques.</li>
	<li>Developing innovative sales strategies to increase sales within an assigned territory.</li>
	<li>Conducting surveys to better understand customer needs.</li>
	<li>Attending trade shows to promote company products and services.</li>
	<li>Ensuring that brand awareness within an assigned territory meets company expectations.</li>
	<li>Motivating Sales Representatives to achieve sales quotas and evaluating their performance based on their ability or inability to achieve sales quotas.</li>
	<li>Monitoring competitors’ sales activity within an assigned territory.</li>
</ul>

Solar Territory Sales Manager

<ul>
	<li>Senior Systems Engineer shall be responsible for Implementing, Supporting and Maintaining Compute IT infrastructure as a generalist and with specific portfolio specialization.</li>
	<li>Must understand how to install and configure new IT infra - servers, storage and its software tools such as virtualization and backup application.</li>
	<li>Shall perform IT infra maintenance and support including its software tools and basic OS assistance.</li>
	<li>Engineer must understand how to follow maintenance procedure based on specific assigned technologies.</li>
	<li>Assist in the implementation and documentation of activities performed.</li>
	<li>Flexibility on work schedule and availability on changing work schedule and environment</li>
	<li>Availability to respond on high-priority issues based on 24/7 rotation.</li>
	<li>Identify risk and mitigate plan of action.</li>
	<li>Develop and design infrastructure after understanding the customer requirement.</li>
	<li>Can perform remote session with customer and partner.</li>
	<li>Must be able to accept travel for local and international as required.</li>
	<li>Can understand customers business objective based on infrastructure requirements.</li>
	<li>Must possess technical sales skills to help account management team.</li>
	<li>Should be able to do point check validation of the activity/delivery performed by Junior Engineer on specific solution portfolio.</li>
	<li>Cascade knowledge and experience to technical team members</li>
</ul>

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