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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
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•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

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Aces Call Center Jobs Inc.

<ul>
	<li>Using a booking system to secure flight reservations and issue tickets</li>
	<li>Arranging flights, insurance and accommodation for travelers</li>
	<li>Advising clients on travel arrangements, e.g. visas and passports</li>
	<li>Dealing with rebooking or refunds</li>
</ul>

Customer Service Representatives | Travel Account | Fairview

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities:

Under the supervision of the Assistant to the Director for Operations, the Residential Operations Assistant attends to the reservation and admission of potential residents and transients, handles their check-in and out, serves as front-desk support, and assists with the general upkeep of the rooms.

Main Duties and Responsibilities:

I. URH Reservations, Applications, and Admissions Management

<ul>
	<li>Assists with queries of potential residents and transients and monitors the various communication channels of URH</li>
	<li>Processes reservations of URH rooms and facilities
	<ul>
		<li>Prepares the reservation forms and receives and processes dorm reservation and application, ensuring all necessary documents are in order</li>
		<li>Assists in the review of previous residents’ files for any concerns and flags them to the Assistant to the Director for Operations for consideration</li>
		<li>Prepares the acceptance letters and dorm kits, and communicates the house rules to the incoming residents</li>
	</ul>
	</li>
	<li>Implements an organized filing system for each application, ensuring that all documents are kept confidential</li>
	<li>Updates the URH resident database and prepares present headcount report, including tagging resident students in AISIS</li>
</ul>

II. Facilities Upkeep and Maintenance

<ul>
	<li>Conducts regular inspection of common spaces and grounds maintenance, and schedules room inspection to ensure that the general upkeep of the facilities is well-maintained and that needed repairs are coordinated properly</li>
	<li>Assists in coordination of resident-related concerns with the appropriate offices and helps in the monitoring and resolution of these concerns</li>
	<li>Coordinates closely with the Housekeeping Supervisor for the URH in ensuring that a high-standard of cleanliness and over-all upkeep of the URH complex is maintained at all times</li>
	<li>Initiates job order process request for facilities and IT-related requirements, in coordination with the Senior Residential Operations Assistant</li>
</ul>

III. Room Check-in and Check-out Management

<ul>
	<li>Attends to the check-in process
	<ul>
		<li>Coordinates the clean-up of rooms with the housekeeping team and ensures that the rooms are ready for check-in</li>
		<li>Facilitates the check-in process of residents and transients and provides orientation of house rules</li>
	</ul>
	</li>
	<li>Attends to the check-out process
	<ul>
		<li>Coordinates the room check and clean-up to ensure that everything in the room is still accounted for, including the return of room keys</li>
		<li>Coordinates with the Office Assistant for Collections and Inventory Support to ensure that residents and transient guests have fully settled their bills prior to check-out</li>
	</ul>
	</li>
	<li>Monitors the appliance/s brought in and out by the residents
	<ul>
		<li>Assists the Senior Residential Operations Assistant with the residents’ submission of the Appliance Declaration Form.</li>
	</ul>
	</li>
</ul>

IV. Frontline and Office Support

<ul>
	<li style="list-style-type: none;"> </li>
	<li>Attends to inquiries of potential residents and the requests of the residents from various URH communication channels</li>
	<li>Accompanies the parents/ visitors in touring the URH facilities</li>
	<li>Manages the receipt and release of packages and documents delivered for the residents and the Office</li>
	<li>Keeps a record of the lost and found items of residents, including coordinating with the Campus Safety and Mobility Office</li>
	<li>Routes URH memos and announcements from various communication channels to the residents and transients</li>
</ul>

*Full JD may be requested

Residential Operations Assistant | University Residence Halls

Summary of Work Activities and Responsibilities:

Under the supervision of the Coordinator of the Educational Media Center (EMC), the Audio-Visual Technician I attends to the regular maintenance of all the equipment of the Instructional Technology Center (ITC) including classroom and office equipment. The position is also responsible for setting-up and operating the audio and video system, and live-streaming equipment for school- wide activities.

Main Duties and Responsibilities 
I. Frontline Duties / Support

<ul>
	<li>Assists in charging and discharging of non-print materials and equipment at the ITC
	<ul>
		<li>Issues materials and equipment to borrowers</li>
		<li>Recalls materials and equipment after the scheduled use</li>
		<li>Organizes all materials by sorting and placing them in corresponding containers and shelves</li>
	</ul>
	</li>
	<li>Accepts and manages reservation requests of facilities and equipment as well as the scheduling of projection rooms and other services</li>
	<li>Installs, sets-up, and operates the requested equipment as needed</li>
</ul>

II. Audio Visual Services

<ul>
	<li>Provides support during set up and in operating audio and video systems in the covered courts and other areas during school activities and other special events
	<ul>
		<li>Sets up and operates live feed equipment as needed</li>
		<li>Assists in photo and video-documentation as needed</li>
	</ul>
	</li>
	<li>Maintains classroom equipment (e.g. LCD projectors, amplifiers, speakers, laptops, etc.)and attends to other class-related AV requirements
	<ul>
		<li>Regularly checks classroom equipment to ensure they are in good working condition</li>
		<li>Assists in troubleshooting faulty classroom equipment during class hours, for matters such as, but not limited to, desktop computer software glitches, hardware failure, and connection issues</li>
	</ul>
	</li>
</ul>

III. Inventory and Maintenance of Equipment

<ul>
	<li>Regularly conducts thorough inventory checks and ensures the maintenance of records for equipment and electronic supplies</li>
	<li>Initiates the new and repeat purchases of electronic supplies and spare parts as needed</li>
	<li>Maintains all equipment assigned and AV materials under the EMC-ITC for maximum utilization
	<ul>
		<li>Recommends possible action to damaged or malfunctioning equipment</li>
		<li>Brings damaged equipment to service centers for repairs, acquiring parts and supplies when needed</li>
		<li>Keeps track of all maintenance and repair jobs on equipment, and submits an annual report of all maintenance and repair jobs performed</li>
		<li>Gives technical advice and recommends new or replacement equipment for acquisition</li>
	</ul>
	</li>
</ul>

IV. Performs other duties as may be required by the immediate supervisor or authorized representative.

Audio Visual Technician

**Please note that the job description is subject to revision and improvement. 

Summary of Work Activities and Responsibilities: 
 
Under the supervision of the Director, the Admin Assistant provides frontline, logistical, and clerical support for the University Office of Decorum and Investigation, and the University Committee on Decorum and Investigation and Disciplinary Action Committee.

Main Duties and Responsibilities: 
 
I. Office Secretarial Support

<ul>
	<li>Monitors the Director’s meeting agendas, and prepares materials needed per instruction of the Director.</li>
	<li>Attends to and screens phone calls and walk-in guests’ inquiries and requests, and</li>
	<li>directs them to the proper recipients.</li>
	<li>Receives incoming memos and correspondences.</li>
	<li>Routes outgoing documents within the campus, and engages mail service providers for off campus deliveries.</li>
	<li>Keeps financial records of Office transactions.</li>
	<li>Serves as custodian of office equipment, supplies, and files.</li>
	<li>Maintains / updates the content of the office website, upon instruction of the Director, and in coordination with the appropriate offices.</li>
</ul>

II. Case Investigation Support

<ul>
	<li>Receives complaints letters and documents</li>
	<li>Scans and organizes case files for permanent storage.</li>
	<li>Provides staff support for cases, which includes, but not limited to scheduling of interview, documentation, coordination with Human Resources and/or school disciplining offices, record keeping, etc.</li>
	<li>Initiates standard processes such as filling in necessary data in notices/forms and for the approval of the Officers and Director.</li>
	<li>In charge of all logistical requirements for the hearings and meetings, including but not limited to:
	<ul>
		<li>Contacting attendance of committee members for hearings and meetings, and ascertains quorum</li>
		<li>Handling of reservation of venue, equipment, and catering</li>
		<li>Collating, reproducing, distributing, collecting, (and disposing duplicates) case files / collateral.</li>
		<li>Transcribes hearings and deliberations, when necessary.</li>
	</ul>
	</li>
</ul>

III. Performs other duties and responsibilities as may be assigned by the Director and authorized representatives.

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Customer Service Representatives | Travel Account | Fairview

Residential Operations Assistant | University Residence Halls

Audio Visual Technician

Administrative Assistant for University Office of Decorum and Investigation