We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

We are seeking an incredibly detail-oriented and organized Contract Specialist to join our Finance-Operations team. The successful candidate will be responsible for processing, managing, organizing, and maintaining the company's financial and operational documents. This role is pivotal in maintaining solid customer relationships specifically from a commercial-transactional perspective centered around our service agreements. The role is crucial in ensuring that our documentation is accurate, up-to-date, and compliant with regulatory standards.

Job Description

<ul>
	<li>Leveraging cloud applications to create, manage, store, and maintain company financial and operational documentation.</li>
	<li>Drafting and reviewing contracts and other organizational documents; </li>
	<li>Compile all initial assessments, special instructions, and manage internal/external correspondence.</li>
	<li>Tracking contract milestones, deadlines, and correspondence with all parties.</li>
	<li>Ensuring compliance with legal and regulatory requirements.</li>
	<li>Standardizing formats and templates, implementing version control and document archiving.</li>
	<li>Follow a basic contract lifecycle process for client service agreements, amendments, and variations.</li>
	<li>Collaborating with internal teams and stakeholders, providing feedback for all documentation requirements.</li>
	<li>Tactfully facilitate contract negotiation.</li>
	<li>Routinely generate and run accurate reports.</li>
	<li>Coordinate implementation of client setup requirements by reviewing them with internal stakeholders.</li>
	<li>Work alongside Business Development to maintain product-pricing-terms data is complete, accurate and up-to-date.</li>
	<li>Prove you have read this thoroughly and provide your favorite netflix series with your application.</li>
	<li>Work with organizational groups to ensure consistency of excellent documentation practice across the company.</li>
</ul>

Contract Specialist

Finance Associate

As a Financial Associate, you have the responsibility to monitor all aspects of the collection of outstanding debts owed to the company. This role will also communicate frequently with management on forecasting cash and other credit risk exposures. This job description will be reviewed periodically and is subject to change by management.

Job Requirements:

<ul>
	<li>Monitor and maintain the Daily Collection Report. </li>
	<li>Monitor the firm’s accounts receivable and identify overdue accounts.</li>
	<li> Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.</li>
	<li> Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.</li>
	<li> Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.</li>
	<li> Resolve customer issues and complaints concerning billing.</li>
	<li> Submit regular reports on the status of unpaid accounts and any repayment progress.</li>
	<li>Monitor accounts to identify outstanding debts</li>
	<li> Investigate historical data for each debt or bill</li>
	<li> Take actions to encourage timely debt payments</li>
	<li> Process payments and refunds</li>
	<li> Resolve billing and customer credit issues</li>
	<li> Update account status records and collection efforts</li>
	<li> Report on collection activity and accounts receivable status</li>
</ul>

Finance Associate

<ul>
	<li>Understand client’s brand and performance marketing objectives to ensure that all communications and activities are aligned</li>
	<li>Use our internal task management system to ensure on-time submission of all client deliverables, and quickly create new tasks that come out of client meetings and email/phone requests</li>
	<li>Maintain an internal “marketing brief” to capture all branding guidelines, tone of voice, competitor strategies and general instructions from the client that are documented by the sales team, and passed to the implementation team. This brief also collects all learning as the implementation progresses so that new team members quickly ramp, and so that we capture knowledge and never repeat marketing experiments that did not work previously</li>
	<li>Will work closely with the senior members of the Client Success Management team while managing the implementation team to drive business results for clients.</li>
	<li>Quickly earn trust and eventually be the single point of contact for each client</li>
	<li>Facilitate weekly client meetings to clearly explain performance metrics and ideas to improve</li>
	<li>Adhere to strict service level agreements for communication with clients</li>
</ul>

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