Card Authorization Manager (New Product Launching)
Home Credit Indonesia
- South Jakarta, Indonesia9, Plaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
VENDOR MANAGEMENT
Manage and lead team to work closely with Processing vendor in order to define and review the fraud monitoring and authorization parameters to minimize the possible risk:
- Coordinate daily activities with Card Processing vendor and association related to credit card authorizations
- Resolve inquiries from processing vendor, card association (VISA) and acquirers
- Reconcile billing from Association and Card Processing vendor
- Reporting to VISA, MasterCard, BI and AKKI
- Define / review / test fraud monitoring and authorization parameters with Processing vendor
PROCESS MANAGEMENT
Implement credit card authorization center activity to maintain the success rate of authorization and improve system parameter setup to avoid repeating of detected Fraudulent transactions:
- Prevent fraud via Fraud Detection System (FDS) by early detection of transaction that may lead to fraudulent transaction
- Handling suspicious card transaction
- Process special card authorization requests via phone and email
- Block cards due to suspicious transactions and send requests for card replacements
- Monitor availability and success rate of card authorizations and report on regular basis to Superior and other business units
- Communicate with acquirers regarding found issues on authorizations and push for the resolution on Acquirer side
- Monitor fraud reports and cooperate with Risk to improve system parameter setup to avoid repeating of detected Fraudulent transactions
- Cooperate with Risk to define better Fraud prevention setup of internal and external system parameters
- On an ongoing basis monitor development in fraud and acquiring business in Indonesia and globally, on the other hand suggest improvements of our processes
PEOPLE MANAGEMENT
- Define KPI, continuously assess performance, provide timely relevant feedback and necessary support to subordinates to achieve:
- Actively attract, develop and retain top talent
- Motivate team to perform and excel
- Coach and share experience with subordinates and assist with the development of training programs for subordinates
Trình độ tối thiểu
- University degree, preferred in Economic or Engineering major
- 2 years experience of Assistant Manager/Manager in Credit Card Early Detection Unit (EDU) or Credit Card Risk Management Unit (RMU) or department who specialized in Credit Card Fraud Investigation
- Experience in project management would be an advantage
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- Accounting and Finance
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- 9, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Ngành nghề
- Hi-Tech Financial Services
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.homecredit.co.id/
Về Home Credit Indonesia
Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline.
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world.
Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.