VP Digital Channel
Home Credit Indonesia
- South Jakarta, IndonesiaPlaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Đã hết hạn 4 years ago
2020-09-29T17:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Defining and managing digital channel process and development via product roadmap, incorporating current and future capabilities, including ways to support client’s growing needs.
- Drive internal such as Product Management, Risk, Sales, Operations and Technology to improve solutions.
- Represent the Digital Channels line of business during production support.
- Support key in flight initiatives impacting Digital Channels in support of business enablement goals, internal audit findings and regulatory mandated changes.
- IT Specification management (IT lifecycle responsibility – analysis, specification, development, testing management).
- Responsible for digital channel penetration in customer base and usage attractiveness development.
- Monitoring of efficiency of digital channels and processes.
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
- Collaborate with and manage vendor partners.
- Data analytics and usage: Collaborate with BICC, Risk, Digital and other relevant departments to process the data.
- People management.
Trình độ tối thiểu
- University degree (BS or BA degree) – Marketing, Computer technology, Network Technology, Telecommunication.
- Min. 5 years working experience on IT Development and/or IT Product/Service Lifecycle Management, Product and/or Segment Marketing management.
- Experience in field of Mobile and Web applications (design/development/project leadership).
- Experience in implementing agile methodology.
- Basic knowledge about SEM, SEO, Google Analytics, iTunes Connect.
- Critical thinking/problem solving skills.
- Financial services and/or banking knowledge and experience.
- English (advanced communication level).
- Has exposure in handling customer life cycle management in digital area.
- Must be intellectually curious.
- Strong detail orientation: clearly understands data beyond top level analysis.
- Strong communication skills: written, verbal, visual presentations and effective listening skills.
- Excellent interpersonal and relationship-building skills with the ability to communicate effectively with senior managers.
- Ability to influence others.
- Must think strategically and make sound judgment calls.
- Excellent organizational and program management skills.
Tóm tắt công việc
- Trình Độ Công Việc
- Giám đốc/ Chuyên viên
- Ngành Nghề
- Management and Consultancy
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Ngành nghề
- Hi-Tech Financial Services
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.homecredit.co.id/
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Về Home Credit Indonesia
Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline.
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world.
Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.