Sr. Sales Trainer
Home Credit Indonesia
- South Jakarta, IndonesiaPlaza Oleos, South Jakarta, DKI Jakarta, Indonesia, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Đã hết hạn 4 years ago
2020-06-29T17:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Update and revise current training materials and document to ensure that every training program will answer the need of CRM function and incorporate change in business.
- Conduct training the trainers and staff via in-class, e-learning platform, on the floor as well occasionally in the field to ensure all relevant training is delivered in an innovative, enthusiastic and effective way.
- Develop the e-learning content and system including the reporting, to ensure are material are relevant, up to date and to monitor the level of completeness for each module within targeted population.
- Manage training calendars and administer courses attendance and assessment to ensure training schedule is align with participant.
- Maintain sufficient resources (such as training materials, training supplies, training room) for effective training delivery.
- Deliver training evaluation report as part of evaluation and input for future improvement.
- Cooperation with HR L&D, Legal and Quality Management to develop and plan delivery of compliance and regulatory trainings.
- Work collaboratively within various roles within CRM Support to ensure the relevance and quality of content and support new processes, products and other changes implementation.
Trình độ tối thiểu
- Bachelor Degree in any discipline, Bachelor from Psychology, Social Science & Communication will be an added value.
- Min 4 year experience in training and development areas for retail banking, consumer finance, insurance company, telesales/call center provider with at least 2 years focus in telesales/call center area.
- Good communication in English and excellent interpersonal skills.
- Good skill with Microsoft Office Suite - Words, Excel, and especially Power Point.
- Having knowledge of training packages, IQF (Indonesian Qualifications Framework) & Industry requirements.
- Adequate administrative skills for all training requirements using software.
- Extensive organizational and time management skills and a capacity meet demands and timelines
- 6 sigma / Kaizen practical experience would be an advantage.
- Experience with Advanced training programs designed to improve managerial skills and support personal growth.
- Genuine, enthusiastic and innovative approach to students.
- Able to identify process inefficiencies and suggest changes.
Đặc quyền và lợi ích
Employee Discounts
Gym Membership
Performance Bonus
Medical / Health Insurance
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Education and Training
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Ngành nghề
- Hi-Tech Financial Services
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.homecredit.co.id/
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Về Home Credit Indonesia
Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline.
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world.
Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.