Field Collection Assistent Manager (Jabodetabek)
Home Credit Indonesia
- South Jakarta, IndonesiaPlaza Oleos, South Jakarta, DKI Jakarta, Indonesia, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Supervise daily operations for all Field CRS team to monitor every activity is running properly.
- Monitor and review team's performance to ensure field crs team meet their targeted result.
- Distribute expected target to Team Leader and ensure field CRS Agent received the target.
- Request new field crs agent according to portofolio growth.
- Monitor field CRS Team to Ensure all the process in field team is comply with guidelines and SOP.
- Coordinate with training team to ensure every team member will receive training based on feedback from quality.
- Control the process to ensure Collection Incentives are fair, and prepared and submitted on time.
- Resolve timely customer escalations.
- Cooperated with HR Team to ensure proper montioring and fulfilment of TML.
Trình độ tối thiểu
- Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, any field
- Required skill(s): collection and recovery, Remedial Account Management
- At least 5 year(s) of working experience in the related field is required for this position. Preferable domicile in Palembang
- Assistant Managers/supervisor specializing in Banking/Financial Services or equivalent
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Ngành nghề
- Hi-Tech Financial Services
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.homecredit.co.id/
Về Home Credit Indonesia
Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline.
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world.
Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.