Card Authorization Specialist
Home Credit Indonesia (Recruitment Page for OPERATION team)
- South Jakarta, Indonesia, Plaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Review, analyze and resolve daily credit card transaction case based on the risk level according to fraud system parameter
- Conduct outbound and inbound call to customer in order to confirm a genuine/not genuine transaction based on alert in Credit Card Fraud Detection system
- Coordinate with call center and critical customer care in order to resolve complaint/inquiries related with credit card transactions
- Block cards due to confirmed suspicious transactions and send requests for card replacements
- Process special card authorization request from customer via phone or email
- Override authorization parameters / 3D secure
- Assist customer in the initial process of dispute request to acquirer
Trình độ tối thiểu
- University degree (can be substituted by extensive relevant work experience)
- 2 years experience in Credit Card Call Center or Credit Card Early Detection Unit (EDU) or Credit Card Risk Management Unit (RMU) or department who specialized in Credit Card Fraud Investigation
- Willing to work on night shift
- MS Excel knowledge (advanced)
- MS Powerpoint knowledge (Basic)
- MS Word knowledge (Basic)
- Effective communication skills – written and verbal
Đặc quyền và lợi ích
- Gym Membership
- Medical / Health Insurance
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Accounting and Finance
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://career.homecredit.co.id
Về Home Credit Indonesia (Recruitment Page for OPERATION team)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.