ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility

<ul>
	<li>Implements Microsoft Dynamics CRM solutions: Customer Engagement (Sales, Customer Service, Marketing), PowerApps, Power Platform.</li>
	<li>Implements interfaces between Microsoft Dynamics CRM and other applications, frontends web application, backend components as well as database developments.</li>
	<li>Implements prioritized requirements from the product owner in the system.</li>
	<li>Is responsible for ensuring progress and completion of development topics.</li>
	<li>Independent and responsible way of working.</li>
	<li>Contribute experience to the technical management and complex software development projects as well as corresponding team structures.</li>
	<li>Takes responsibility for supervision, improvement and optimization of the software quality as well as for the design and development.</li>
	<li>Is responsible for the design, the development of modifications or for the extensions to the standard Microsoft Dynamics CRM application (Sales, Marketing and Service module).</li>
	<li>Is Responsible for coding, unit testing and creating supporting documentation for Microsoft Dynamics based Solutions.</li>
	<li>Gains understanding of customer’s needs and collaborates with other consultants/developers and support teams to complete design and testing documentation.</li>
	<li>Provides technical input in creating technical specifications when customizations or extensions to Microsoft Dynamics CRM are needed.</li>
	<li>Is responsible for driving the effort to migrate the customers’ data sources into Microsoft’s sources, ensuring proper alignment of data models. Offers support on Microsoft tools for migration and integration.</li>
	<li>Implements reports per requirements documents and standards.</li>
	<li>May be tasked with additional development tasks such as: developing data migration procedures to integrate Microsoft Dynamics CRM to legacy systems, creating data load structures with Microsoft SQL Server Integration Services or Azure Data Factory.</li>
	<li>Provides support and expertise on development technologies and environments.</li>
	<li>Provides work estimates that permit prioritization and assignments to be made.</li>
	<li>Has awareness of the prescribed Microsoft Dynamics CRM implementation methodology known as Sure Step. Understands how the development and related testing activities fit into the overall customer engagement lifecycle.</li>
</ul>

Typical Activities

Diagnostic and Analysis 
Design 
Development

<ul>
	<li>Customization of the product to meet the needs of the customer based on the specifications from the Application Consultant.</li>
	<li>Integration of the solution with the customer’s legacy databases and systems.</li>
	<li>Document custom developed functionality in accordance to documentation standards and best practices.</li>
	<li>Implement add-ons and code from third parties.</li>
	<li>Initial test of the developed functionality.</li>
</ul>

Deployment

<ul>
	<li>Support integrated testing.</li>
	<li>In case of upcoming customization requests during the deployment phase, perform the design and development tasks in accordance with the defined change request process.</li>
</ul>

Upgrade

<ul>
	<li>Evaluate necessary upgrade customizations for new versions of Microsoft Dynamics and relevant ISV and add-on solutions.</li>
</ul>

Agile Preparation

<ul>
	<li>Review/validate high-level estimates given within the Solution Backlog.</li>
	<li>Provide input to the establishment of Integration Strategy.</li>
</ul>

Agile Execution

<ul>
	<li>Attend the Sprint Planning Meetings</li>
	<li>Attend the Daily Sprint Cycle Meetings</li>
	<li>Lead development efforts within the Sprint cycle across Custom Coding, Integration and Interfaces, and Data migration streams</li>
</ul>

Angular.js

ASP.NET

JavaScript

CRM Software

Senior Microsoft Dynamics CRM Application Developer

Healthy Options is the first and largest all-natural and organic products retailer in the Philippines,
specializing in premium and natural food and health products.

Established in 1995, we have grown to expand our organization, creating three other equally passion-driven brands: Bow and Wow, our niche market for cats and dogs; Wine Story, a fine and rare wine retailer; and Planet Grapes, an upscale wine shop and restaurant that caters to the new generation of wine lovers.

We’re looking for the best talent who can help take our business to the next level, all while having fun and helping the world at the same time. If you believe you have what it takes, feel free to browse through the different job openings we have and see where you can fit in!

Healthy Options, Corp.

The Visual Display Executive supports the Marketing and Category Managers in the creation, conceptualization, and execution of Retail Marketing Plans, using her design skills to promote storytelling and achieve overall business goals of the brand.

Key responsibilities

<ul>
	<li>Design window, point-of-sale, in-store, and out-of-home displays</li>
	<li>Design small and large modules needed for product highlights and storage such as racks, cosmetics tester bars, shelf displays etc.</li>
	<li>Coordinate with external parties to source elements/props required for execution</li>
	<li>Liaise with suppliers for quarterly roll outs and store openings collaterals</li>
	<li>Ensure timely and complete rollout of all display and instore marketing efforts</li>
	<li>Create visual merchandising guidelines for store’s visual merchandising champions in preparation for quarterly roll out implementations</li>
	<li>Conduct regular store visits to check and ensure that visual merchandising and branding standards are maintained and up to standards</li>
	<li>Oversee and manage fixtures inventory and props database for inter-store transfer, quarterly roll outs, store openings and other seasonal campaigns</li>
	<li>Research lifestyle and design trends for designs will appeal to the target audience</li>
	<li>Work with other members of the creatives, marketing, SCM, and other teams to develop display themes</li>
	<li>Develop floor plans and thematic styling for events and activations</li>
	<li>Handle all on-groundwork in set up of instore display including coordination with suppliers and installation</li>
	<li>Keep an updated photo database and floor layouts with measurements of the stores to ensure all brand visual merchandising standards are consistent</li>
	<li>Train visual merchandising champions on arranging displays</li>
	<li>Other ad hoc tasks that may be required and relevant in the role</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 25 years!</li>
	<li>Enjoy our beautiful and employee–friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Brand Management

Digital Marketing

Communication Skills

Collaboration

Creativity

Design Creation

Digital Creative Direction

Visual Display Executive

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Customer Service Concierge Key Responsibilities:

<ul>
	<li>Qualify inbound callers and promptly perform warm transfers to realtor clients.</li>
	<li>Should the realtor-client not pick up the transfer, you will need to ask for more information from the caller and note down their buying or selling needs</li>
	<li>Flexibility to do both inbound and outbound calls (note, this is not a sales role)</li>
	<li>Achieve performance metrics and goals set by management</li>
</ul>

Customer Service Concierge

Job Summary

<ul>
	<li>The Marketing Manager develops brand strategies and manages marketing programs to drive business growth by enriching the lives of pets and their pet parents.</li>
</ul>

Essential Duties and Responsibilities

Brand Management

<ul>
	<li>Develop and execute campaigns to support specific marketing objectives in support of our overall strategic marketing plan</li>
	<li>Creates annual Marketing Plans and oversees annual Marketing Budget</li>
	<li>Conceptualize and execute multi-channel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels</li>
	<li>Work with other internal stakeholders, and external agencies and vendors to execute marketing campaigns across all relevant marketing channels</li>
	<li>Identify effectiveness and impact of current marketing initiatives and optimize accordingly</li>
	<li>Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets</li>
	<li>Organizes relevant events to support brand and category growthContent Strategy and Management</li>
</ul>

Content Strategy and Management

<ul>
	<li>
	Create and manage content for customer and internal touch points, establishing budget guidelines, participating in events, documenting business processes, and providing additional sales support
	</li>
	<li>
	Engage customers with educational and solutions-driven approach to content marketing
	</li>
	<li>
	Assist the Head of Digital Strategy in defining the digital and social media strategy, as well as managing all digital assets of the brand
	</li>
</ul>

Category Management and Business Development

<ul>
	<li>Develops and implements all Retail Merchandising initiatives, including consumer promotions, packaging requirements, and other in-store requirements.</li>
	<li>Collaborate with buyers and store executives to expand product categories and identify opportunity gaps</li>
	<li>Works closely with the Retail Director to implement tactical, category-driven campaigns that maximize category growth and visibility</li>
	<li>Handles business development initiatives including store expansions and renovation, supplier sourcing, and new business channels both online and online</li>
	<li>Mentors and coaches Pet Care Advisors on knowledge regarding products and pet parenting</li>
</ul>

Loyalty Marketing

<ul>
	<li>Develops and implement a customer-obsessed membership program and loyalty marketing initiatives that contribute toward improving customer lifetime value and building customer loyalty and retention\</li>
	<li>Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 26 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program. 
	Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Sales and Marketing Knowledge

Marketing Communications

Content Marketing

Bow & Wow Marketing Manager

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The purpose of the Social Media Manager role is to effectively coordinate, execute, and manage all social media marketing (organic &amp; paid) activities for our larger, more sophisticated clients. and nurture the client relationship.

The Social Media Manager is expected to be creative, organized, innovative, and personable in order to develop cutting-edge strategies and nurture successful client relationships, leading to increased client revenue.

Typical tasks include writing strategy and social media content plans, copywriting for your client’s posts, understanding client needs and writing proposals, creating/editing social media posts, reporting, arranging, and managing photoshoots.

 

Your Responsibilities

<ul>
	<li>Perform industry and competitor analysis for internal brands and clients</li>
	<li>Come up with social media strategies that are aligned with the client’s business goals</li>
	<li>Collaborate with other digital marketing teams such as SEO, Content, and PPC for a holistic online strategy and brand consistency</li>
	<li>Suggest and implement initiatives designed to improve process, production, and results</li>
	<li>Strategize social media ad campaigns specific to client objectives and KPIs</li>
	<li>Create social media content that is timely, engaging, and relevant to both the client’s brand and target market</li>
	<li>Stay up-to-date with current technologies and trends in digital marketing and social media tools, applications, and best practices</li>
	<li>Practice a multi-channel approach – have an extensive knowledge of digital channel integration (SEO/PPC/Content/Social)</li>
	<li>Conduct benchmark and comparison reports to measure impact. Analyze and review effectiveness of campaigns in an effort to maximize results and evolve brand strategies.</li>
	<li>Think outside the box – understand that digital marketing is not a one-size-fits-all platform</li>
</ul>

Social Media Specialist | Remote

AffinityX is the leading white-label creative and marketing services partner for companies that serve SMBs. We help our clients drive new revenue by offering everything their customers need, from physical to digital, logos, print ads, websites, online ad campaigns, and much more. We deliver world-class design and turnarounds in as little as four hours, all at a price SMBs can afford. The world's best SMB-focused companies depend on our technology, processes, and insights to secure their success.

Affinity X

Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you! [1]

Your Role:

The Team Lead oversees the production process—from creation, development, and

delivery of projects—for the Social Media Team

What you will you do:

Lead and manage a team of social media specialists to develop and implement social media strategies.

Oversee the planning, execution, and monitoring of social media campaigns across various platforms.

Prioritizing orders in the production queue and assigning them among the team as necessary

Addressing team concerns and issues such as attendance-related offenses, shift scheduling, and overall team dynamics

Mentoring, teaching, motivating, and continuously giving feedback to new hires

Regularly communicating with internal and external clients to provide status updates

Monitoring all clients’ Service Level Agreements (SLA) and ensuring they are met during every shift

 

 

What’s in it for you?

● Our company values and encourages the pursuit of excellence. You'll be part of a team that constantly pushes boundaries, embraces innovation, and strives for continuous improvement.

● Join a team where collaboration is key, and you'll work alongside colleagues who are supportive, honest, and respectful. This creates an atmosphere that fosters personal and professional growth.

● We believe in being a good company, acting with fairness, integrity, and trustworthiness in all that we do. You'll be part of an organization that upholds high ethical standards and operates with a strong sense of responsibility.[3]

Join our team, and enjoy these benefits:

Access to Ayala perks and benefits

Hybrid work set-up and provided with complete work tools

Internet Allowance

Healthcare Insurance (HMO) coverage on day 1

Access to mental health and wellness program

Life and Accident Insurance on day 1

Convertible leave credits

Social Media Team Lead  Hybrid Work Set Up

Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you!

Your Role:

The Team Lead oversees the production process—from creation, development, and delivery of projects—for the Graphic Design Team

What’s in it for you?

Our company values and encourages the pursuit of excellence. You'll be part of a team that constantly pushes boundaries, embraces innovation, and strives for continuous improvement.

Join a team where collaboration is key, and you'll work alongside colleagues who are supportive, honest, and respectful. This creates an atmosphere that fosters personal and professional growth.

We believe in being a good company, acting with fairness, integrity, and trustworthiness in all that we do. You'll be part of an organization that upholds high ethical standards and operates with a strong sense of responsibility.

What you will do:

<ul>
	<li>Lead and manage a team of graphic designers to ensure high-quality design output.</li>
	<li>Collaborate with other departments to understand project requirements and deliver creative solutions.</li>
	<li>Develop design concepts, graphics, and layouts for various projects such as marketing materials, websites, and social media.</li>
	<li>Provide guidance and feedback to team members to enhance their skills and productivity.</li>
	<li>Stay updated on industry trends and best practices to drive innovation within the team.</li>
	<li>Oversee project timelines, budgets, and resources to meet client expectations.</li>
	<li>Ability to mentor and motivate team members to foster a collaborative and creative work environment.</li>
</ul>

Join our team, and enjoy these benefits:

<ul>
	<li>Access to Ayala perks and benefits</li>
	<li>Hybrid work set-up and provided with complete work tools</li>
	<li>Internet Allowance</li>
	<li>Healthcare Insurance (HMO) coverage on day 1</li>
	<li>Access to mental health and wellness program</li>
	<li>Life and Accident Insurance on day 1</li>
	<li>Convertible leave credits</li>
</ul>

Team Lead Graphic Designer Hybrid Work

No.1 in Ph: Zuitt is a fast-growth Edtech startup, with a No.1 position in coding training. Our goal is to equip passionate individuals with the necessary skills to land web developer jobs and (re)launch awesome careers. 

2,000+ trainees:  Our instruction has been highly evaluated as 4+ Stars Reviews. Our study-now, pay-later program ensures that eligible candidates can join the program regardless of financial capacity.

300+ employers: The trainees from our 100+ batches have been recruited by 300+ employers, including those we have provided corporate training. They are also essential partners to make our tuition fee-free as corporate scholarships. 

60+ staff: Currently working remotely and online, our staff are strongly connected to each other with our values: Passion for Learning, Passion for Performance, and Camaraderie.

5+ nationalities: While achieving the #1 position in Ph, we also train 4 other nationalities, including Japanese, Americans, Senegalese, and French. Our efficiency comes from its global structure with HQ in Singapore, Manpower by Filipino, led by Japanese CEO Tomohisa Kato, an IPO experienced serial entrepreneur.

1 vision: With our vision “Opportunities for everyone, everywhere”, we strongly believe only passion and talents matter. 

Zuitt Technologies Incorporated

This role involves managing student-applicant interactions, from initial screening, assessments, to bootcamp onboarding. You will also assist students in their journey by providing support and career advice as they transition into the tech industry as web developers. Additionally, maintaining consistent communication as a Career Advisor forms a crucial part in ensuring a positive and supportive student experience.

Career Advisor

Inteluck provides data-driven end to end logistics services to enterprises in Southeast Asia. The core of Inteluck is to maximize logistics efficiency by leveraging technology and data and creating value for both customers and vendors.

Inteluck supports a variety of logistics platform services, including domestic FTL (full truckload) transportation, warehouse management, freight forwarding, cross border transportation and other bespoke supply chain services.

Headquartered in Singapore and operates in other Southeast Asian countries including the Philippines and Thailand, with offices in China and other regions.

Inteluck’s mission is to build the most efficient logistics world by connecting talented and responsible people driven by the data and technology.

Inteluck Corporation

Responsibilities:

<ul>
	<li>In this role, you will be working on a project &amp; client account basis, responsible for vendor connecting, accreditation, validation, and management</li>
	<li>Inspect client and vendor requirements, and negotiate with vendors accordingly</li>
	<li>Communication and coordination across different parties, incl. vendor, client, and internal different departments</li>
	<li>Do onsite acquisition for the vendor and onsite visit for the truck inspection</li>
	<li>Resolve issues and concerns related to the trucker acquisition</li>
</ul>

Vendor Development Associate

We are a below-the-line advertising agency with > 20 years of experience in health and ethical advertising: launches, communication strategies, branding, conventions, conferences, activations, etc.- we’ve done it all.

We are composed of dedicated and experienced team members who have your back when it comes to developing fresh and innovative brand strategies.

We invest in talents that integrate the science of your brand with creativity.

MarketConnect Inc.

The Operations Manager we are looking for oversees internal teams that work on client accounts as well as overall client relationship building. S/he guarantees efficient operations and a seamless workflow throughout the agency. In addition, s/he is in charge of growing the customer base and bringing in new business while maintaining the reputation of the brand in the industry.

Operational Manager

Area of Responsibility:

<ul>
	<li>Agenda coordination</li>
	<li>Travel expense reports</li>
	<li>Calendar management for the Managing Director: coordination of calendar, scheduling meetings and acting as contact between the Managing Director and employees</li>
	<li>Aid the Managing Director in preparing for internal or external meetings</li>
	<li>Responding to emails and document requests on behalf of the Managing Director</li>
	<li>Project time entries booking in Project Service Automation (PSA)</li>
	<li>Responsibility includes coordinating with Back Office (BO) and Project Management Office (PMO) regarding time entries</li>
	<li>Creation of PowerPoint presentations, roadmaps, and other project documentation materials</li>
	<li>Responsibility may include travel arrangements and joining the Managing Director in business trips</li>
	<li>Responsibility may include being assigned to internal or external projects in support of the Managing</li>
</ul>

Typical Activities

<ul>
	<li>Daily one-on-one meeting with the Managing Director to discuss plans for the day</li>
	<li>Creating PowerPoint presentations as directed by the Managing Director (e.g. transferring a website content to a PowerPoint presentation)</li>
	<li>Month-end meeting with the Managing Director to finalize PSA Time Entries</li>
</ul>

Administrative Assistant

We are looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you!

Your Role:

As a Creative Designer at AffinityX, you will play a pivotal role in shaping and elevating our clients' brand identities through compelling visual experiences across various mediums, including print, digital, and motion. 
 

What you will do:

<ul>
	<li>Interpreting abstract business concepts and client briefs and turning them into creative ideas.</li>
	<li>Reviewing feedback from clients and making alterations according to the clients' needs.</li>
	<li>Offer alternative ideas to challenge creative briefs, showcasing our creative prowess beyond the original scope.</li>
	<li>Adopt emerging technologies and incorporate them into creative concepts and content.</li>
	<li>Analyzing market research to create more effective designs.</li>
	<li>Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.</li>
	<li>Preparing finished design in the Adobe suite</li>
	<li>Communicating with clients to discuss their needs and the design requirements.</li>
	<li>Creating a wide range of designs/graphics templates/designs across 360 degrees of marketing logos, brand assets, brand collaterals, print advertising collaterals, Digital advertising, UI, social media, merchandise, etc) 
	 </li>
</ul>

What’s in it for you?

<ul>
	<li>Our company values and encourages the pursuit of excellence. You'll be part of a team that constantly pushes boundaries, embraces innovation, and strives for continuous improvement.</li>
	<li>Join a team where collaboration is key, and you'll work alongside colleagues who are supportive, honest, and respectful. This creates an atmosphere that fosters personal and professional growth.</li>
	<li>We believe in being a good company, acting with fairness, integrity, and trustworthiness in all that we do. You'll be part of an organization that upholds high ethical standards and operates with a strong sense of responsibility.</li>
</ul>

 
Join our team, and enjoy these benefits:

<ul>
	<li>Access to Ayala perks and benefits</li>
	<li>Hybrid work set-up and provided with complete work tools</li>
	<li>Internet Allowance</li>
	<li>Healthcare Insurance (HMO) coverage on day 1</li>
	<li>Access to mental health and wellness program</li>
	<li>Life and Accident Insurance on day 1</li>
	<li>Convertible leave credits</li>
</ul>

Adobe Photoshop

Creative Thinking

Graphic Design

Creative Designer | Hybrid Set Up

Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role: If you think you are a suitable match, we’re looking forward to meeting you! 

Your Role: 
The position will be responsible for contacting customers by phone to collect information. 
By conducting phone interviews with our customers, it aims to understand the customer’s business, 
Help develop content ideas, and create a package of information that can be used by our internal creative teams to generate compelling online, and offline copy.

What’s in it for you?

<ul>
	<li>Our company values and encourages the pursuit of excellence. You'll be part of a team that constantly pushes boundaries, embraces innovation, and strives for continuous improvement.</li>
	<li>Join a team where collaboration is key, and you'll work alongside colleagues who are supportive, honest, and respectful. This creates an atmosphere that fosters personal and professional growth.</li>
	<li>We believe in being a good company and acting with fairness, integrity, and trustworthiness in all that we do. You'll be part of an organization that upholds high ethical standards and operates with a strong sense of responsibility.</li>
</ul>

What you will do: 

<ul>
	<li>Act as the main point of contact for multiple customers of multiple Accounts via phone and email and our internal creative teams to deliver sharp copy packages within tight timelines</li>
	<li>Handle customer calls and inquiries to gather pertinent business information needed in the creation of their websites</li>
	<li>Through phone interviews with clients, assist in the creation and maintenance of customer- specific documentation for assigned customer base and desired output medium</li>
	<li>Document details of each call accurately as per company-provided guidelines</li>
	<li>Document and track amendment requests and completions</li>
	<li>Work with appropriate teams within the organization to collect assets (logos, images, other digital information) for completion of their websites</li>
	<li>Conduct research vital to capturing customer information</li>
</ul>

Join our team, and enjoy these benefits: 

<ul>
	<li>Access to Ayala perks and benefits</li>
	<li>Hybrid work set-up and provided with complete work tools </li>
	<li>Internet Allowance</li>
	<li>Healthcare Insurance (HMO) coverage on day 1 </li>
	<li>Access to mental health and wellness program </li>
	<li>Life and Accident Insurance on day 1 </li>
	<li>Convertible leave credits 
	 </li>
</ul>

Customer Service Representative | Hybrid Work Set Up

For more than five decades, we have helped top multinational and domestic companies drive their growth in the country. We provide global reach with deep local roots, delivering exceptional and effective legal advice and assistance to clients across borders seamlessly.

In 1963, the Firm was established as Collas and Guerrero, and later became known as Quisumbing Torres. 

As part of Baker &amp; McKenzie’s global network with more than 12,000 people in 77 offices in 47 countries, we offer market insight and international experience that few firms in the Philippines can match.

 
With our team of more than 50 Philippine lawyers, we are a full-service firm, advising clients in the Banking &amp; Finance, Corporate &amp; Commercial, Dispute Resolution, Employment, Immigration, Intellectual Property, and Tax practice areas. More specifically, we are able to deliver industry-specific advice on:

Aviation, Aerospace &amp; Defense 
Chemicals and Plastics 
Construction &amp; Building Materials 
Consumer Goods &amp; Retail 
Energy &amp; Utilities and Climate Change 
Financial Services 
Food &amp; Beverage 
Hotels, Resorts &amp; Tourism 
Infrastructure 
Insurance 
Information Technology 
Manufacturing &amp; Wholesale 
Media &amp; Entertainment 
Mining &amp; Metals 
Oil, Gas &amp; Petrochemicals 
Pharmaceuticals &amp; Healthcare 
Real Estate (including REITs) 
Services (including Outsourcing) 
Telecommunications 
Transportation &amp; Logistics

Quisumbing Torres

Major Duties and Responsibilities:

1. Conducts, evaluate and summarize Conflicts Search. If with conflict, prepares clearance request and send it to the partner for review.

2. Prepares Engagement/Assignment Letter.

3. Draft Manila Intake Form (MIF) application form for partner's review.

4. Prepares and reviews Partner Activation and Office Submit (Intapp Open).

5. Prepares Matter Name Change if needed or as requested by the partner.

6. Update/Upload signed Engagement Letter at Intapp Open once they received the signed letter from the client.

7. Prepares Powerpoint Presentations as requested by the lawyers.

8. Receives and sorts all incoming pleadings, filed pleadings, letters, memos, reports andother correspondences from different B&amp;M offices and/or clients for information, review andapproval of lawyers.

9. Encodes/ prepares/ prints/ scans / proofreads documents and correspondences.

10. Monitors, screens all visitors and incoming/ outgoing calls and mails.

11. Handles travel arrangements of lawyers including bookings, visa requirements, passport renewal and travel-related requests for payment.

12. Arranges for appointments, meetings and teleconferences of lawyers.

13. Handles all preparations before, during and after meetings such as:

<ul>
	<li>Reserving meeting rooms, car and other resources needed for meetings via the Resource Booking System.</li>
	<li>Sending out invites for telephone conferences to lawyers and clients.</li>
	<li>Preparing materials for lawyers' meetings.</li>
</ul>

14. Prepares expense reports/medical reimbursement for lawyers.

15. Assists lawyers for files needed from the Central Files and Library needs. Files documents in satellite files when needed.

16. Prepares DRCP, messengers' dispatch slips, courier request forms.

17. Files pleadings in various courts. Organize case folders, collates, and reproduces annexes for pleadings. (Depending on PG Requirement)

18. Replenishes and ensures adequate amount of office supplies.

19. Prepares payment requisition for lawyers’ club memberships, conferences/ seminars, etc.

20. Handles payment of lawyers’ personal bills, makes deposits to and withdrawals from lawyers’ bank accounts and does other errands for lawyers.

21. Update QT contacts database of the lawyers being supported.

22. A strategic liaison working with fellow PBS colleagues including End to End (E2E) services teams, in market colleagues and specialist teams who deliver services for the execution of tasks

23. Coordinates, prioritises and delivers work across service teams within tight deadlines

24. Commercially aware, proactive and has a service-focused approach

25. Skillful in new technology such as iManage, BCI, ServiceNow, Intapp, etc.

26. Performs other related duties as may be assigned from time to time.

Organizing and Planning

Attention to Detail

Time Management

Critical Thinking

Data Management

Computer Literacy / Basic Computer Skills

Administrative Assistant | Legal Secretary

We are a technology-based and internet

development express delivery company,

we entered the market in Indonesia back in 2015

to provide fast, easy, and hassle-free delivery service

with efficient claims settlement system.

Through the success of penetrating the express market and

eventually became the country’s leading e-commerce brand,

J&T is now expanding across Southeast Asia.

PH Global Jet Express Inc.

<ul>
	<li>Clearly understand internal instructions regarding a customer’s shipment requirements and handle complex shipments.</li>
	<li>Find and hire motor carriers, and other freight transportation providers, with capabilities to ensure shipment parameters and customer satisfaction are met or exceeded.</li>
	<li>Efficiently leverage existing carrier relationships and on-board new carriers while securing solid commitments on tough new lanes and seizing new load/lane opportunities.</li>
	<li>Confidence in carrier selection process to ensure carrier has been fully briefed and properly vetted to be successful with a shipment or series of shipments.</li>
	<li>Develop meaningful relationships with carriers and operational understandings, helping match carrier preferred lanes with freight, and work with carriers as determined by the company.</li>
	<li>Continually source new carriers, developing the same relationships and understandings.</li>
	<li>Continually collaborate with internal colleagues, teammates, and any other personnel necessary to help secure new business.</li>
	<li>Cover, track and trace all booked freight, support colleagues, and maintain excellent customer service.</li>
	<li>Manage customers independently and work closely with the Sales Team in the development of new opportunities.</li>
	<li>Support and help manage designated customers and be responsible for customer satisfaction.</li>
	<li>Cross-train to participate in ALL accounts, across all teams.</li>
	<li>Be aware of, review, know where to find, and work in accordance with, company policies and procedures.</li>
	<li>Demonstrate pricing proficiency, resourcefulness, and creativity, relating to:
	<ul style="list-style-type: circle;">
		<li>Pricing customer freight and estimating carrier freight costs.</li>
		<li>Negotiating pricing with carriers.</li>
		<li>Supporting and educating SRs and AMs in pricing quotes, market dynamics, and negotiating with Customers.</li>
	</ul>
	</li>
	<li>Share in rotation of after-hours on-call duties.</li>
	<li>Meet billing speed and accuracy goals determined by company.</li>
	<li>Every customer request, compliment, feedback, complaint or communication of any kind, is seen as an opportunity. Don’t look to the transaction or the issue, look past it, and make it an opportunity.</li>
	<li>Details and nuances are important, documented, and communicated effectively both within and outside of the organization.</li>
	<li>You are persuasive and a good negotiator. For example, many carriers will tell you they don’t have an available truck when they really do. You have to sell yourself and sell your opportunity to get the truck. Be fluent and regularly re-read Socratic Selling.</li>
	<li>Understand how the transportation business works, and make sure you remain a student, every day.</li>
	<li>Networking is an essential part of this business and for that you need to have effective communication skills:
	<ul style="list-style-type: circle;">
		<li>Prepare meetings and agendas with carriers.</li>
		<li>Volunteer to be on committees; to work on projects; to help others; to help your manager.</li>
	</ul>
	</li>
	<li>Apply data analytics, critical thinking, and problem solving when facing roadblock or challenges. Present finding and solution possibilities when seeking management involvement.</li>
	<li>Understand how relationships, carrier and customer need to be developed and cared for to ensure sustainability.</li>
	<li>Approachable, collaborative, and reliable.</li>
	<li>Sense of urgency in order to successfully complete tasks at hand.</li>
	<li>Be ready and open to making mistakes and recognizing areas for improvement. Make decisions and communicate in a way that cares for the organization. Those who “think like an owner” and put the Company first are most often the people who have the brightest future.</li>
</ul>

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