ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Prepaid Load Card)

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Respond to customers regarding their Social Media messages in order to improve their experience</li>
	<li>Resolve customers’ issues online using chat system</li>
	<li>Provide outstanding customer service to external and internal customers on a consistent basis</li>
</ul>

Social Media Care | Customer Service Associate

<ul>
	<li>Responsible for user-generated content submitted to the e-commerce platform.</li>
	<li>Review user-generated content to ensure the safety and privacy of online platforms.</li>
	<li>Reply to user questions and comments on social media posts, on the company’s blogs, and in forums</li>
	<li>Perform timely and adequate actions that are also essential in protecting the reputation of e-commerce platforms.</li>
</ul>

Content Moderator | Mixed Voice and Non voice CSR | Fort BGC

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Overview:

As a Performance Marketing Specialist, you will plan, execute, and optimize digital marketing campaigns to drive measurable results and achieve business objectives. You will leverage various digital channels such as search engines, social media platforms, display advertising, and email marketing to increase brand awareness, generate leads, and drive conversions. Your role will involve analyzing campaign performance data, implementing A/B testing strategies, and optimizing campaigns to maximize return on investment (ROI).

Key Responsibilities:

<ol>
	<li>Campaign Strategy Development: Develop comprehensive digital marketing strategies aligned with business goals, target audience demographics, and market trends. Collaborate with cross-functional teams to ensure campaign alignment with overall marketing objectives.</li>
	<li>Campaign Execution: Execute digital marketing campaigns across various channels, including but not limited to PPC (Pay-Per-Click), CPAS (Lazada, Shopee, Zalora), Meta advertising, display advertising, and email marketing. Coordinate with creative teams to develop compelling ad creatives and landing pages.</li>
	<li>Performance Analysis: Monitor and analyze campaign performance metrics such as click-through rates (CTR), conversion rates, cost per acquisition (CPA), return on ad spend (ROAS), and other KPIs. Utilize analytics tools such as Google Analytics, Meta Business Suite, Marketplace Sponsored Solutions and others to gain insights and identify optimization opportunities.</li>
	<li>A/B Testing and Optimization: Conduct A/B tests on ad creatives, landing pages, targeting parameters, and other campaign elements to optimize performance. Implement iterative improvements based on data-driven insights to increase campaign effectiveness and ROI.</li>
	<li>Budget Management: Manage digital marketing budgets effectively, allocating resources across channels and campaigns to maximize results within budget constraints. Monitor spending and adjust allocations based on performance and strategic priorities.</li>
	<li>Audience Targeting and Segmentation: Utilize audience targeting tools and segmentation strategies to reach specific audience segments with personalized messaging and offers. Continuously refine audience targeting based on performance data and audience insights.</li>
	<li>Stay Updated on Industry Trends: Stay abreast of the latest developments and trends in digital marketing, including new advertising platforms, technologies, and best practices. Leverage industry insights to innovate and optimize campaign strategies.</li>
	<li>Reporting and Communication: Prepare regular reports and presentations on campaign performance, highlighting key metrics, insights, and recommendations for optimization. Communicate effectively with stakeholders to provide updates, gather feedback, and align on strategic priorities.</li>
</ol>

Performance Marketing Specialist

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

<ul>
	<li class="text-justify">Content Strategy: Develop content strategies, including the creation, distribution, and optimization of content across digital channels.</li>
	<li class="text-justify">Content Creation: Oversee the production of high-quality content, including blog posts, articles, videos, infographics, social media updates, and other multimedia content (copy-focused).</li>
	<li class="text-justify">Content Promotion: Develop strategies and create content for promotion and distribution through various digital channels, including social media, email marketing, among others.</li>
	<li class="text-justify">Content Performance Analysis: Use analytics tools / work with partner teams to measure the performance of content, analyzing engagement, reach, conversion rates, and other relevant metrics.</li>
	<li class="text-justify">Content Collaboration: Collaborate with the social media team, design team, and other departments to align content with broader marketing and business initiatives.</li>
</ul>

Content Strategy Specialist

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Collaborate with the Digital Manager to develop and execute comprehensive digital marketing strategies that align with business objectives.

Manage and maintain company websites, ensuring content is up-to-date, relevant, and optimized for SEO.

Oversee social media channels, including content creation, scheduling, and engagement monitoring.

Assist in the creation and execution of digital advertising campaigns across various platforms (e.g., Google Ads, Facebook Ads).

Monitor digital analytics and generate reports to track performance, identify trends, and make data-driven recommendations for optimization.

Stay abreast of industry trends, emerging technologies, and best practices in digital marketing.

Assistant Digital Manager

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

<ol>
	<li>Responsible for the process of finding, attracting and hiring talents for clients.</li>
	<li>Build long-term client relationships with clients.</li>
	<li>Communicate with clients to determine their hiring needs and implement strategies based on client needs.</li>
	<li>Create a candidate persona for each open position.</li>
	<li>Conduct confidential interviews and present detailed candidate profile summaries.</li>
	<li>Develop a sustainable candidate lead strategy.</li>
</ol>

Recruitment Consultant | Ortigas

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The purpose of the Social Media Manager role is to effectively coordinate, execute, and manage all social media marketing (organic &amp; paid) activities for our larger, more sophisticated clients. and nurture the client relationship.

The Social Media Manager is expected to be creative, organized, innovative, and personable in order to develop cutting-edge strategies and nurture successful client relationships, leading to increased client revenue.

Typical tasks include writing strategy and social media content plans, copywriting for your client’s posts, understanding client needs and writing proposals, creating/editing social media posts, reporting, arranging, and managing photoshoots.

 

Your Responsibilities

<ul>
	<li>Perform industry and competitor analysis for internal brands and clients</li>
	<li>Come up with social media strategies that are aligned with the client’s business goals</li>
	<li>Collaborate with other digital marketing teams such as SEO, Content, and PPC for a holistic online strategy and brand consistency</li>
	<li>Suggest and implement initiatives designed to improve process, production, and results</li>
	<li>Strategize social media ad campaigns specific to client objectives and KPIs</li>
	<li>Create social media content that is timely, engaging, and relevant to both the client’s brand and target market</li>
	<li>Stay up-to-date with current technologies and trends in digital marketing and social media tools, applications, and best practices</li>
	<li>Practice a multi-channel approach – have an extensive knowledge of digital channel integration (SEO/PPC/Content/Social)</li>
	<li>Conduct benchmark and comparison reports to measure impact. Analyze and review effectiveness of campaigns in an effort to maximize results and evolve brand strategies.</li>
	<li>Think outside the box – understand that digital marketing is not a one-size-fits-all platform</li>
</ul>

Social Media Specialist | Remote

Position: E-commerce Head

Job Summary: The E-commerce Head is responsible for developing and executing the company's online sales strategy, overseeing the day-to-day operations of the e-commerce platform, and driving revenue growth in the Retail Apparel and Fashion Company. They will lead a team of professionals and work collaboratively with various departments to ensure the successful implementation of online sales initiatives.

Key Responsibilities:

<ol>
	<li>E-commerce Strategy Development:

	<ul style="list-style-type: disc;">
		<li>Develop and implement a comprehensive e-commerce strategy aligned with the company's business objectives.</li>
		<li>Analyze market trends and competitor strategies to identify opportunities for growth and innovation.</li>
	</ul>
	</li>
	<li>E-commerce Website and Marketplace Management:
	<ul style="list-style-type: disc;">
		<li>Responsible for increasing overall category sales and viewership of the company’s e-commerce websites and e-commerce marketplace/stores.</li>
		<li>Increase the e-commerce presence including developing new e-commerce marketplace stores</li>
		<li>Oversee the design, functionality, and user experience of the company's e-commerce website</li>
		<li>Ensure the website is optimized for SEO, mobile responsiveness, and user-friendliness.</li>
		<li>Collaborate with the IT team to maintain website security and performance.</li>
	</ul>
	</li>
	<li>Product Catalog Management:
	<ul style="list-style-type: disc;">
		<li>Manage the online catalog, including product listings, descriptions, and pricing.</li>
		<li>Collaborate with the merchandising team to ensure a diverse and appealing product assortment.</li>
		<li>Implement effective inventory management strategies.</li>
	</ul>
	</li>
	<li>Digital Marketing and Promotion:
	<ul style="list-style-type: disc;">
		<li>Develop and execute digital marketing campaigns to drive traffic and sales.</li>
		<li>Utilize various online marketing channels, such as PPC advertising, email marketing, social media, and influencer partnerships.</li>
		<li>Monitor and analyze campaign performance to optimize ROI.</li>
	</ul>
	</li>
	<li>Customer Experience Enhancement:
	<ul style="list-style-type: disc;">
		<li>Focus on enhancing the overall customer experience, from website navigation to post-purchase support.</li>
		<li>Gather and analyze customer feedback to make improvements.</li>
		<li>Implement personalization strategies to cater to individual customer preferences.</li>
	</ul>
	</li>
	<li>Analytics and Reporting:
	<ul style="list-style-type: disc;">
		<li>Use data analytics tools to track key performance metrics, including conversion rates, traffic, and revenue.</li>
		<li>Generate regular reports for management and make data-driven recommendations.</li>
	</ul>
	</li>
	<li>Team Leadership:
	<ul style="list-style-type: disc;">
		<li>Recruit, train, and manage a team of e-commerce professionals, including web developers, digital marketers, and customer support staff.</li>
		<li>Foster a collaborative and high-performance work culture.</li>
	</ul>
	</li>
	<li>Compliance and Security:
	<ul style="list-style-type: disc;">
		<li>Ensure compliance with local e-commerce regulations and industry standards.</li>
		<li>Maintain the security of customer data and online transactions.</li>
	</ul>
	</li>
</ol>

E Commerce Senior Manager

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Is the role right for you?

As a Jr Data Engineer, you will be part of the data collection team that creates and maintains a scraping system. As a developer, your duties may include designing and developing the system, selecting appropriate scraping tools, writing efficient scraping scripts, monitoring and maintaining the system, ensuring data quality and integrity. 

What are your responsibilities?

<ul>
	<li>Document website analysis processes and metrics in order to help programmers iterate data scraping algorithms</li>
	<li>Designing and developing efficient and scalable algorithm to scrape data from various websites</li>
	<li>Develop and maintain scripts for automation of tasks related to data processing and analysis</li>
	<li>Extracting, transforming, and loading (ETL) data from different sources to enable data analysis and reporting.</li>
	<li>Build and maintain data processing infrastructure</li>
	<li>Continuously improve data quality and automation processes</li>
	<li>Produce and exhibit reports that give a comprehensive overview of the status of your tasks and how much progress has been made on them</li>
</ul>

 

What kinds of opportunities are on offer?

We believe that the power to learn new things is the one of the most important skills anyone can ever have. Given enough persistence and grit, as a part of our data collection team, you will

<ul>
	<li>You will become extremely knowledgeable in scraping system and become good at automating processes</li>
	<li>Become proficient in programming languages such as Python</li>
	<li>Gain an understanding of how to design big data delivery platforms and scalable scraping system</li>
</ul>

Junior Data Engineer

Here at M2.0 Communications, we are storytellers who believe that there’s always more than one way to tell a story. We are focused on telling meaningful data-driven narratives alongside building the best communications team in the Philippines. Our differentiation lies in the robust support oﬀered by our diﬀerent service units, as well as our knowledge and experience in stakeholder management, technology, and business PR.

Is the role right for you?

As a Media Analyst, you will generate media evaluation reports that enable clients to assess the overall effectiveness of their campaign strategies. The data is then used to support key insights that can help clients improve their marketing and communications campaigns.

What are your responsibilities?

<ul>
	<li>Conduct media monitoring during the designated hours from 3 am to 11 am, ensuring coverage across various platforms, including print, online, social media, and broadcast.</li>
	<li>Monitor and track media mentions, news articles, press releases, blogs, social media posts, and other relevant sources to identify trends, issues, and opportunities for our clients.</li>
	<li>Analyze media coverage and sentiment to evaluate the effectiveness and impact of media campaigns and initiatives.</li>
	<li>Prepare regular reports and summaries of media activities, highlighting key findings, trends, and actionable insights for clients and internal stakeholders.</li>
	<li>Collaborate with cross-functional teams, including account managers, and data analysts, to ensure alignment with client objectives and support the development of media strategies.</li>
	<li>Presenting data and insights to clients;</li>
</ul>

Media Analyst I Night Shift

Loc&Stor 24/7 is the pioneer in world-class self-storage in the Philippines. It opened its first facility in 2014, introducing global storage standards. It is currently the largest self-storage provider in the country, managed by self-storage experts with international experience and knowledge.
 
Open all day, every day, so storers always have access to their stored items, the brand is known for cutting-edge security, an easy and convenient self-storage experience, and its professionally-run facility with friendly customer-oriented staff.
 
To date, Loc&Stor 24/7 has 4,300+ satisfied storers, 70 employees, and has 6 facilities in convenient locations: Pasig, Urban Ave. Makati, JP Rizal Makati, Taguig C5/SLEX, North EDSA, and Sucat.

As we continue to grow and expand the number of facilities, we are seeking energetic, motivated and customer-oriented individual. If you’re interested to be part of our world-class team, please contact us. We would love to talk to you! 

Loc&Stor 24/7 Secure Self-storage

<ul>
	<li>
	Design a wide variety of digital assets (photo and video) for social media content.
	</li>
	<li>
	Ability to design other digital assets, such as website banners, emails, and digital media ad formats and assets (e.g., Facebook ads, Instagram ads, and Instagram stories).
	</li>
	<li>
	Coordinate with external agencies and vendors to execute marketing initiatives.
	</li>
	<li>
	Manage and update the company's website and social media profiles to ensure content is current and engaging.
	</li>
</ul>

Marketing Specialist

Propelrr is a premiere glocal non-linear, strategic digital marketing agency based in the Philippines. We ensure that your every marketing spend can be used to connect, converse, and convert audiences to advocates.

Our purpose is to dominate the digital world using non-linear marketing approach—built particularly for forward-thinking global and local brands as well as businesses—derived from an ever-evolving process, a diverse and passionate workforce, and consistent performance.

Our services include Digital Marketing Strategy, SEO, Analytics, Web Design and Development, PPC, Social Media Marketing, Content Marketing and Development, Email and Mobile Marketing and CRO.

Why Join Us?

On top of being a top-billed, recognized, and fully digital non-linear marketing agency, Propelrr has also committed itself to conquering more and more key cities in the world.

To make this future a reality, we plan to harp on our ever-evolving processes and our drive to deliver the best results. Naturally, these efforts will be backed with the most optimal marketing spend of our partner brands and businesses. Of course, equally crucial to this future is the diverse team behind Propelrr—men and women who are passionate, resilient, fearless, and honest collaborators.

Propelrr

At Propelrr, social media is more than just likes, comments, and shares. Social Media Specialists must have a solid understanding of how each platform works and how to create content that sparks conversation and engagement for the intended audience in each platform. The successful candidates must also be able to:

<ul>
	<li>Create and execute social media strategy from a thorough research</li>
	<li>Generate, edit, and publish content that translates a brand's goals and objectives.</li>
	<li>Understand the demands of the brand's audience to be able to optimize its content.</li>
	<li>Turn data into insights and recommendations that will help propel a brand's social media efforts to a new level.</li>
</ul>

Social Media Specialist | Hybrid Work Setup

<ul>
	<li>Handle inbound and make outbound calls or send emails from/to patients, hospitals and healthcare providers</li>
	<li>Adhere to regulatory and company policies at all times</li>
	<li>Review and assessment of primarily complex illness and injury claims</li>
	<li>Identify restrictions and limitations based on physiological, psychological, and social factors to assist claim management staff in their claim handling activities</li>
	<li>Validate the medical necessity of limitations and/or restrictions with clear rationale.</li>
	<li>Discuss medical issues and documents outcomes of discussions.</li>
</ul>

Medical Industry Knowledge

Attention to Detail

Typing

Communication Skills

USRN | Voice Account Senior Nurse Analyst | Cebu

<ul>
	<li>Can write, shoot, and edit various video formats</li>
	<li>Can design, create, and caption various art cards for social media posting</li>
	<li>Has strong enthusiasm when it comes to brainstorming creative digital content</li>
	<li>Amenable to go onsite for certain video shoots</li>
</ul>

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