ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li> Responding to customer inquiries regarding eligibility to receive benefits associated with their individual or company-sponsored health insurance plan.</li>
	<li>Advise customers of any out-of-pocket costs related to medical or dental office visits, prescription medications, inpatient and outpatient procedures, diagnostic imaging for treatment of injuries, medical equipment and preventive care.</li>
	<li>Understanding of payments and claims related to office and hospital visits and medical and dental procedures, and thoroughly explaining how customer benefits are applied to costs associated with these visits and procedures </li>
</ul>

Customer Service Representative | Healthcare | Manila

<ul>
	<li>Effectively field complaints about telephone service, wireless reception, dial-up Internet connectivity and billing issues</li>
	<li>Investigate any connectivity problems or billing errors to resolve issues</li>
	<li>Treat customers with kindness, honesty and respect to retain their business</li>
	<li>Acquire thorough knowledge of the company's services and products to make a good first impression with potential customers</li>
</ul>

Customer Service Representative | Telco | Manila

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: circle;">
		<li>Providing remote and on-site technical support</li>
		<li>Providing client support by guiding and training their equipment operators on machine technicalities and proper operation</li>
		<li>Analyzing the client site where the machine will be situated relative to the requirement of the machine/equipment that will be installed (electricity, building details, etc.)</li>
		<li>Assisting the clients in achieving the color stability of their printer</li>
		<li>Updating the customer from time to time on the mandatory software upgrade and the benefits of a new machine (if any) / spare parts/ consumables features</li>
		<li>Supporting the customer together with the Segment Solutions Architect about their printing ideas, and machine-related inquiries to improve the quality and volume of their production</li>
		<li>Collaborating and coordinating with Account Managers (AMs) in assisting clients with their specific printing requirements and recommending technical troubleshooting as the need arises</li>
		<li>Ensuring that all customer service escalations will be solved within the assigned period</li>
		<li>Sending a summary of the troubleshooting report and a picture of defective parts to our principal for claiming SP and defective consumable</li>
	</ul>
	</li>
</ul>

Field Service Engineers – Manila & Butuan

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities:

Under the supervision of the Director for Campus Safety and Mobility, the Campus Mobility Head oversees the Campus Mobility Section, serving as the main resource on all matters related to the safety, security, and circulation flow of pedestrians, cyclists, and motorists across all the Ateneo campuses. This entails oversight on traffic, internal and external shuttle systems (e-Jeep, school services, carpools, tricycles), parking management, and pedestrian walkway management. The Campus Mobility Head also oversees the Campus Mobility Plan with the Director.

Main Duties and Responsibilities:

Traffic and Mobility Policies, Standards, and Guidelines

<ul>
	<li>Leads the development, review, and implementation of Traffic and Mobility policies and guidelines.</li>
	<li>Conducts regular assessments of campus traffic and mobility situations and maintains awareness of emerging trends and standards, while regularly reviewing and updating policies related to these areas.</li>
	<li>Benchmarks the section's policies, guidelines, and practices against global best practices on traffic and mobility and other relevant industries, providing necessary guidance and support to enable successful implementation.</li>
	<li>Develops and implements standard response procedures for new forms of traffic and mobility concerns and emergencies across all campuses.</li>
	<li>Leads the development and implementation of action plans to improve traffic and mobility across all Ateneo campuses and immediate vicinities.</li>
	<li>Gathers support and ensures buy-in for action plans to improve traffic and mobility within all Ateneo campuses and immediate vicinities, and proactively monitors progress towards established goals</li>
</ul>

Sharing Functional Expertise 

<ul>
	<li>
	Leads cross-functional collaboration and partnership with various units across the University to identify and implement initiatives that require the section's expertise.
	</li>
	<li>
	Provides expert guidance and advice to stakeholders on best practices and industry standards related to the section's area of expertise, fostering effective working relationships and promoting a culture of innovation, excellence, and continuous improvement.
	</li>
</ul>

Section Management and Development

<ul>
	<li>Supervises the performance of personnel under the Traffic and Mobility Section and monitors their accomplishments and assigned deliverables, and ensures that they are well-equipped and constantly trained and updated on the office standards</li>
	<li>Conducts strategic assessment and evaluation of the Section's processes, programs and initiatives, ensuring continuous improvements, maintenance and adjustment in the delivery and execution of all its undertakings.</li>
	<li>Prepares and monitors the Section's budget and expenditures and recommends cost effective solutions for the Office.</li>
</ul>

Ensuring Effective and Efficient Provision of Regular Services

<ul>
	<li>Leads the coordination with various units to ensure provision of regular services by the section</li>
	<li>Oversees daily operations and provides guidance on Traffic and Mobility concerns in the section and across all Ateneo campuses</li>
</ul>

Managing the Section’s Budget and Expenses

<ul>
	<li>Manages the budget and resources allocated for the section, ensuring efficient spending.</li>
	<li>Establishes and institutionalizes a process that will continually review the section’s systems and processes for efficient spending.</li>
</ul>

Continuous Improvement of the Section

<ul>
	<li>Consistently compares the team's performance to leading regional and/or global organizations that have established occupational safety and health systems, policies, and practices to identify areas for improvement and best practices to adopt.</li>
</ul>

Campus Mobility Head

<ul>
	<li>Participate in development of client training programs by identifying learning issues and recommending instructional language.</li>
	<li>Determine requirements by working with customers.</li>
	<li>Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Customer Service Representative | Tourism | Tiendesitas, Pasig

CoreData is a global market research consultancy with offices in Manila, Sydney, London and Boston.  With roots in financial services, CoreData has a deep understanding of banking, superannuation, financial planning, insurance, funds management, and investment platforms and helps its customers understand their market, customers and partners through advanced data intelligence, as well as traditional qualitative and quantitative research techniques. CoreData offers a unique collaboration of market research, media, industry and marketing professionals. 

CoreData helps its customers understand their market, customers and partners using qualitative and quantitative research techniques.


CoreData Research Services, Inc.

We are a leading market research firm dedicated to providing comprehensive data and valuable insights in the dynamic landscape of the industry. Our team of experienced researchers leverage cutting-edge methodologies to collect and analyze crucial information that empowers institutions to make informed decisions.

Our company has a deep understanding of market trends, consumer behavior, and regulatory changes. Our wide range of expertise allows us to offer tailored solutions to meet the unique needs of our clients.

Our research extends beyond borders, providing a global perspective on different industry trends. Our local expertise, combined with a global outlook, allows us to offer insights that are both regionally relevant and internationally informed.

Market Research Company

*Please take time to read before proceeding: This is for pooling. By applying, you understand that this is for pooling and the processing time may be longer than usual.*

 

As a Data Engineer, you will play a key role in building and maintaining sample and survey databases that power our data division.

This full-time role is best suited to candidates with 5+ years of Data Engineer experience or similar role, with a strong focus on building and maintaining databases and data ETL pipelines.

Collaborating alongside a Manila-based team, you'll engage with a diverse group of professionals working towards cutting-edge technologies. You will benefit from the in-depth experience of the people you will work with.

As a Data Engineer, you will:

<ul>
	<li>Advise and implement best practice data management strategies across our databases.</li>
	<li>Train, lead and support the team in manipulation and management of the databases.</li>
	<li>Mange the integration of database technologies with other existing business systems.</li>
	<li>Build ETL pipelines.</li>
	<li>Implement strategies to keep data current.</li>
	<li>Ensure zero down-time of database technologies.</li>
</ul>

Data Engineer: for pooling

<ul>
	<li>Research required information using available resources.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Keep equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Complete call logs.</li>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
</ul>

Customer Relations Officer | Medical | Alabang

Under the supervision of the Employee Capability and Development Assistant Director, the Employee Capability and Development Officer III will assist in the design, implementation, and evaluation of programs from onboarding and socialization, learning and development, performance, promotion, career, and succession.

Main Duties and Responsibilities

Employee Capability and Development Needs Assessment 

<ul style="list-style-type: disc;">
	<li>Conducts employee capability and development (e.g., performance, learning, career, promotion, and succession, etc.) needs assessment, utilizing the most appropriate data gathering and validation methodologies.</li>
	<li>Drafts a needs assessment plans, after due consultation and understanding of the organizational needs and review of literature.</li>
	<li>Drafts questionnaires and/or data gathering guide to facilitate the sessions.</li>
	<li>Conducts data gathering, which includes primary and secondary data sources.</li>
	<li>Builds network with various vendors for possible partnership to develop and improve learning methods.</li>
</ul>

Employee Monitoring, Mobility, and Placement

<ul>
	<li>Analyzes employee profile trends, in coordination with the other sections in the OPT&amp;OD.</li>
	<li>Monitors the status of the internal candidates on a regular basis (e.g., weekly, monthly, quarterly, yearly, etc.)</li>
	<li>Works closely with the Recruitment Section in identifying possible internal candidates to fill in existing and potential vacancies</li>
</ul>

Employee Capability and Development Programs

<ul>
	<li>Contributes in building an employee capability and development roadmap as part of the University’s talent development and retention strategy.</li>
	<li>(Re)Designs and implements a responsive intervention and evaluation plan to address identified needs.</li>
	<li>Onboarding and Socialization Program
	<ul>
		<li>(co)Designs onboarding programs that would ensure that new employees to the University, and employees transferring to another unit and/or position, are properly oriented and enculturated with their new team. </li>
	</ul>
	</li>
	<li>Learning and Development Program
	<ul style="list-style-type: square;">
		<li>Coordinates learning and/or career development programs and initiatives of each unit.</li>
		<li>Analyzes the effectiveness of learning programs offered internally and sponsored externally. </li>
	</ul>
	</li>
	<li>Administers the annual performance evaluation process</li>
</ul>

HR-Specific: Development

<ul>
	<li>Assists in reviewing the capabilities of OPT&amp;OD team members, and recommends programs possible capability and learning interventions.</li>
	<li>Monitors the career mobility of the HR team, serving as career advisers, and recommending programs that will enable them to achieve their career aspirations.</li>
</ul>

HR Partnering and Program Administration Functions

<ul style="list-style-type: disc;">
	<li>Actively researches practices related to OPT&amp;OD functions - frameworks, assessment strategies, intervention and evaluation.</li>
	<li>Identifies and interprets current and concerns, trends, and opportunities, and makes recommendations.</li>
	<li>Keeps abreast with trends and changes happening in the University and determines how it affects the Office.</li>
	<li>Serves as a partner to an assigned cluster/school’s leadership teams on initiatives that require HR/OD expertise and services. </li>
</ul>

Group Management Support

<ul>
	<li>Assists in creating/updating policies related to employee capability and development.</li>
	<li>Assists in preparing the ECD’s operational budget requirements.</li>
	<li>Assists the OPT&amp;OD during peak seasons, and the University for events and committee works.</li>
</ul>

Employee Capability and Development Officer III

Job title may be subject to change

Job Description

Under the supervision of the Employee Capability and Development Assistant Director, the Career Learning and Development Offier will assist in the design, implementation, and evaluation of programs from onboarding and socialization, learning and development, performance, promotion, career, and succession.

Main Duties and Responsibilities

Employee Capability and Development Needs Assessment

<ul>
	<li>Conducts employee capability and development (e.g., performance, learning, career, promotion, and succession, etc.) needs assessment, utilizing the most appropriate data gathering and validation methodologies.</li>
	<li>Drafts a needs assessment plans, after due consultation and understanding of the organizational needs and review of literature.</li>
	<li>Drafts questionnaires and/or data gathering guide to facilitate the sessions.</li>
	<li>Conducts data gathering, which includes primary and secondary data sources.</li>
	<li>Builds network with various vendors for possible partnership to develop and improve learning methods.</li>
	<li>Employee Monitoring, Mobility, and Placement</li>
	<li>Analyzes employee profile trends, in coordination with the other sections in the OPT&amp;OD.</li>
	<li>Monitors the status of the internal candidates on a regular basis (e.g., weekly, monthly, quarterly, yearly, etc.)</li>
	<li>Works closely with the Recruitment Section in identifying possible internal candidates to fill in existing and potential vacancies</li>
</ul>

Employee Capability and Development Programs

<ul>
	<li>Contributes in building an employee capability and development roadmap as part of the University’s talent development and retention strategy.</li>
	<li>(Re)Designs and implements a responsive intervention and evaluation plan to address identified needs.</li>
	<li>Onboarding and Socialization Program</li>
	<li>(co)Designs onboarding programs that would ensure that new employees to the University, and employees transferring to another unit and/or position, are properly oriented and enculturated with their new team.</li>
	<li>Learning and Development Program</li>
	<li>Coordinates learning and/or career development programs and initiatives of each unit.</li>
	<li>Analyzes the effectiveness of learning programs offered internally and sponsored externally.</li>
	<li>Administers the annual performance evaluation process</li>
</ul>

HR-Specific: Development

<ul>
	<li>Assists in reviewing the capabilities of OPT&amp;OD team members, and recommends programs possible capability and learning interventions.</li>
	<li>Monitors the career mobility of the HR team, serving as career advisers, and recommending programs that will enable them to achieve their career aspirations.</li>
	<li>HR Partnering and Program Administration Functions</li>
	<li>Actively researches practices related to OPT&amp;OD functions - frameworks, assessment strategies, intervention and evaluation.</li>
	<li>Identifies and interprets current and concerns, trends, and opportunities, and makes recommendations.</li>
	<li>Keeps abreast with trends and changes happening in the University and determines how it affects the Office.</li>
	<li>Serves as a partner to an assigned cluster/school’s leadership teams on initiatives that require HR/OD expertise and services.</li>
	<li>Group Management Support</li>
	<li>Assists in creating/updating policies related to employee capability and development.</li>
	<li>Assists in preparing the ECD’s operational budget requirements.</li>
	<li>Assists the OPT&amp;OD during peak seasons, and the University for events and committee works.</li>
</ul>

Career Learning and Development Officer

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Will handle entry-level bulk-hiring requirements of Customer Service professionals</li>
	<li>Identify, source and recruit Customer Service Professionals for the job requirements of our partner BPO / Call Center clients</li>
	<li>Conducts Initial &amp; Final Screening of candidates for Call Center Agent positions via Group or Individual Interviews</li>
	<li>Conducts ACES and Client approved tests to qualified candidates for Client Endorsements</li>
	<li>Conducts and Provides Coaching to All Endorsed Candidates to ensure that candidate has proper understanding of the Role they are profiled for</li>
	<li>Takes ownership over Endorsed Candidates (Endorsement Stage to Completing 3 months of Employment)</li>
	<li>Attends to pertinent related activities and administrative tasks</li>
</ul>

Recruiter | Dayshift | Ortigas

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

Join our dynamic team as a Part-Time Instructor and experience the flexibility of working remotely from the comfort of your own home. Share you industry expertise and passion directly with our students for only 4 hours every Saturday, for a duration of 3 to 6 months, depending on the course. 
 
As a Specialist Instructor, you'll play an important role behind our students' success in their career as you engage with them and share your extensive knowledge and real-world experiences in a virtual classroom. Your impact doesn't stop there, as you are given the opportunity to collaborate closely with our Specialist Team in shaping our course curriculum and ensuring it remains innovative and relevant in today's time. 
 
Inspire and empower the next generation by being part of our team! 
 
Responsibilities

<ul>
	<li>Curriculum and Instruction Development

	<ul>
		<li>Conduct classroom instruction and lesson planning aligned with the existing syllabus.</li>
		<li>Collaborate with the Specialist Team to develop the curriculum, instructional methods, and class operations.</li>
		<li>Demonstrate mastery of the content and teaching skills of the subject being taught.</li>
	</ul>
	</li>
	<li>Student Assessment
	<ul>
		<li>Determine the individual training needs of Specialist Class students, and Corporate Training students, when applicable.</li>
		<li>Provide learning materials, supplementary resources, and activities to facilitate student learning.</li>
		<li>Guide and coach students' learning development by giving meaningful and prompt constructive feedback.</li>
		<li>Administer oral, written, or performance tests to assess students' progress.</li>
		<li>Assist students in building a compelling final project demonstrating their learning capacity.</li>
	</ul>
	</li>
	<li>Classroom Management
	<ul>
		<li>Supervise and monitor students' use of necessary tools and software.</li>
		<li>Implement classroom management techniques to promote critical thinking skills, strong work attitudes, and positive life values.</li>
		<li>Innovate methods to enhance classroom management based on student feedback.</li>
	</ul>
	</li>
	<li>Administrative Tasks
	<ul>
		<li>Prepare and maintain student-related reports and records, including attendance rolls, grades, and training activity details when applicable.</li>
	</ul>
	</li>
</ul>

Game Development Instructor

<ul>
	<li>Perform a variety of concurrent review of patient’s clinical information and retrospective utilization management reviews for efficiency</li>
	<li>Evaluates the patient’s situation against the hospital policies, insurance company’s standards and the cost of involved treatments</li>
	<li>Coordinates and communicates with providers, members, or other parties to facilitate optimal care and treatment</li>
</ul>

Compensation Package:

<ul>
	<li>Monthly salary and allowances P42,000 to P65,000</li>
	<li>Performance Incentives and bonuses</li>
	<li>Holiday pay</li>
	<li>Sick leave and vacation leave credits</li>
	<li>HMO Benefit</li>
</ul>

USRN Analysts | Dayshift | Cubao and Fort BGC

To ensure we continue to fulfill our role as a provider of vital services to customers, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

About Wells Fargo

Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo Enterprise Global Services (EGS) 
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Wells Fargo has a long legacy with deep-rooted values that we live by every day. We work hard to attract exceptional talent to the business and we hope that the following information demonstrates why Wells Fargo truly offers a “welcome difference.”

Wells Fargo offers an inclusive environment where every team member knows and feels that they are valued, no matter their role. We refer to our employees as ‘team members’ because our people are resources to be invested in and because teamwork is essential to our success.
Collaboration is at the heart of our culture with everyone taking a proactive approach. Wells Fargo team members enjoy working together — across lines of business and geographies.

A welcome difference
“Welcome” is the basis of who Wells Fargo is as an international employer. We welcome team members into an inclusive environment that encourages amazing work. We find it important to let our team know that they are valued, no matter their role. As an employer we live by three important pillars;

Everyone matters. At Wells Fargo, our inclusive culture results in an atmosphere of respect and encouragement that has team members feeling great about coming into work every day. We value the viewpoints of our team members and encourage them to be their best.

I succeed when we all succeed. When collaboration is the expectation, everyone takes a proactive approach — pitching in to ensure all team members reach their goals. At Wells Fargo, our team genuinely enjoys working together.

Our progress, your development. Success is always in sight at Wells Fargo as our opportunity-rich international business, supportive managers, and engaged colleagues provide the environment for you to develop professionally and personally. We support your development and encourage you to advance your career. Additionally, our company’s global presence will allow team members to knowledge-share with their colleagues around the world.

We achieve our goals through collaboration and believe everyone matters at Wells Fargo. We create a community where we promote diversity and inclusion, wellness and volunteering.

Making Wells Fargo a great place to work, we have facilities that our team members can enjoy.
• Fitness gym
• Sleeping rooms
• Karaoke room
• Team member parking
• Sports court
• Quiet rooms
• Cafeteria
• Internal Shuttle service

Because we value inclusivity, Wells Fargo has special interest groups that you can join.
• Basketball, volleyball, football
• Badminton, chess
• Music, arts, dance
• Camera club
• Runners and riders club
• LGBTQ network
• Women’s network

Our Vision
Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

Our Values
Five primary values guide every action we take:

What’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime.

People as a competitive advantage. We strive to attract, develop, motivate, and retain the best team members — and collaborate across businesses and functions to serve customers.

Ethics. We’re committed to the highest standards of integrity, transparency, and principled performance. We do the right thing, in the right way, and hold ourselves accountable.

Diversity and inclusion. We value and promote diversity and inclusion in all aspects of business and at all levels. Success comes from inviting and incorporating diverse perspectives.

Leadership. We’re all called to be leaders. We want everyone to lead themselves, lead the team, and lead the business — in service to customers, communities, team members, and shareholders.
Our Goals

We want to become the financial services leader in these areas:

Customer service and advice. After listening to and understanding our customers and their financial goals, we want to provide exceptional service and guidance to help them succeed financially.

Team member engagement. Our team members are our most valuable resource. We want to be the employer of choice — a place where people feel included, valued, and supported; everyone is respected; and we work as a team.

Innovation. Through innovative thinking, industry-leading technology, and a willingness to test and learn, we create lasting value for customers — and increased efficiency for our operations.

Risk management. While working to set the global standard in managing all forms of risk, we want to serve customers’ needs and protect their assets, information, and privacy.

Corporate citizenship. We make a positive contribution to communities through philanthropy, advancing diversity and inclusion, creating economic opportunity, and promoting environmental sustainability.

Shareholder value. We want to deliver long-term value for shareholders through a balanced business model, strong risk discipline, efficient execution, and a world-class team.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Wells Fargo Philippines

In this role, you will:

<ul>
	<li>Support customers with inquiries on financial products and services</li>
	<li>Identify ways to improve customer experience within established procedures</li>
	<li>Perform routine customer support tasks by responding to and resolving customer inquiries and complaints</li>
	<li>Receive direction from customer service supervisor</li>
	<li>Escalate questions and issues to more experienced representatives</li>
	<li>Interact with immediate customer service team as well as internal and external customers on incoming questions and concerns</li>
</ul>

Cards Representative (CSR)

In this role, you will:

<ul>
	<li>Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication</li>
	<li>Perform routine tasks such as answering inquiries, resolving problems, and providing a best in class customer experience while adhering to work guidelines, policies, and regulations</li>
	<li>Regularly receive direction from management, escalate questions and refer more difficult issues to staff</li>
	<li>Perform research to resolve moderately complex customer issues including communicating with other departments for issue resolution</li>
	<li>Interact with experienced representatives on difficult issues</li>
	<li>Be responsible for coaching new hires and less experienced staff</li>
	<li>Respond to inquiries and issues from customers</li>
</ul>

Everyday Banking Representative (CSR)

Purple Oven is a growing food company that takes pride in striving to provide customers with best-in-class products and genuine service. Throughout the years, the Company has steadily built and maintained relationships with its institutional clients and has established retail stores in different neighborhoods of the metro. Behind all the work is the Purple Oven team, composed of different personalities of food lovers, dedicated to reach the organization's goals of excellence and quality.

The Purple Oven Corporation

Hi there! Welcome to Purple Oven!

We are a growing food company that takes pride in serving best-in-class products and genuine service to our customers. Behind the work is a team composed of food lovers, all dedicated to reach consistent excellence and top-notch quality. We are looking for leaders who are:

<ul>
	<li>meticulous and precise,</li>
	<li>trustworthy and mature,</li>
	<li>systematic and creative.</li>
</ul>

Do these characteristics speak to you? Join us now!

 
 

You will be part of teams where your contribution is valued through:

- accounting orderliness affecting overall company wellbeing 

- accurate, complete, and timely accounting functions

- insightful financial reports

- effective implementation of policies

- conscientious allocation of budget

- representation and compliance

- audit

 

Interested to learn more? Send us your resume and we look forward to meeting you.

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