Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Development, implementation and maintenance of Security Programs, Policies and Procedures</li>
	<li>Supports in the development of applicable globally-accepted standards, guidelines and procedures to achieve compliance to security policies and programs</li>
	<li>Contributes in the formulation and enhancement of the corporate Information Security Policy</li>
	<li>Implements and maintains established information security management program of the company</li>
	<li>Maintains reliability and integrity of the IT infrastructure by developing, implementing and exercising:</li>
	<li>Comprehensive Business Continuity Plan (including documentation of detailed procedures) to help the organization achieve recovery capabilities at an alternate site (Disaster Recovery Center)</li>
	<li>Incident Management Process (including documentation of detailed procedures) how to handle security incidents</li>
	<li>Other security programs in pursuit of new regulatory or legal compliance as authorized and approved by the Management</li>
	<li>Development, implementation and maintenance of IT Risk Management Process for IT Infrastructure</li>
	<li>Assists owners/custodians identify, evaluate, assess and secure their information assets</li>
	<li>Assists in determining the security posture of IT systems, applicability and effectiveness of implemented controls</li>
	<li>Generates and submits compliance and security assessment findings, recommendations and reports to the department manager</li>
	<li>Research and development of applicable controls from emerging security trends and technologies</li>
	<li>Selects, evaluates, recommends security controls</li>
	<li>Monitors and generates reports of the security program implementation, business continuity and recovery testing and activities during security assessments</li>
	<li>Development, implementation and maintenance of Procedural and Technical Security Controls</li>
	<li>Implements recommended security controls resulting from the risk assessment</li>
	<li>Monitors and generates reports of system status, performance and security events of implemented security controls</li>
	<li>Resolves issues arising from problems encountered on implemented security controls and/or escalates to third-party technical support</li>
	<li>Monitors and handles security incidents in accordance to established Incident Management Procedure which may involve coordination with other departments and external parties</li>
	<li>Maintains technical security controls managed by the department by conducting regular maintenance activities not limited to backup of systems</li>
	<li>Develops and maintains processes, procedural documents and up-to-date inventory of deployed and implemented security controls</li>
	<li>Observes and facilitates change management process for equipment, facilities, hardware and software utilized in the IT infrastructure</li>
	<li>Extended Delivery of Security Services (Security Education/Awareness Program, Consultancy and others)</li>
	<li>Supports in the development and conduct of approved information security awareness program to all employees and third-party personnel engaged with the company</li>
	<li>Assists in providing technical consulting services in accordance with approved standards to other departments on matters related to information security</li>
	<li>Assists the department in coordination with the Legal Division to achieve regulatory and legal compliance</li>
	<li>Works with internal and external/third-party auditors and consultants</li>
	<li>Coordinates with other Technical teams so that reliable and secure services are provided to internal and external clients</li>
	<li>Supervises the activities of third-party personnel/consultant whenever they are working on-site</li>
	<li>Regularly attends conferences, professional association meetings and technology seminars to remain well-informed with the latest information security technological developments.</li>
	<li>Performs other job-related tasks and projects that may be assigned by his/her superiors from time to time.</li>
</ul>

Information Security Officer

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Provide after-sales customer service and technical support to customers</li>
	<li>Handle customer requests with patience and professionalism</li>
	<li>Maintain required repair quality standards for all technical calls</li>
	<li>Update customers on the progress of their cases regularly</li>
</ul>

Technical Support Representatives | Android Phones | Ortigas

INFOMAX is a wholly owned Filipino company that was incorporated and registered to SEC in February 1998. 
Infomax aims to provide world class solutions in the area of Content Integration and Business Intelligence.  Our goal is to maximize the IT investments of our clients by providing them with high-value solutions that will improve their business processes and increase their revenue stream. 
We aim to be the preferred Partner in their business initiatives.
We enable and empower our employees to render innovative and high quality services to our customers. We will empower our employees with industry skills and product knowledge to become highly respected professionals in their fields.

Infomax Systems Solutions and Services Inc.

<ol>
	<li>Performs business requirements gathering from external and internal stakeholders using elicitation techniques and ensures proper documentation of these business requirements</li>
	<li>Reviews, analyzes and evaluates client's requirements to implement system solutions to support the client's requirements</li>
	<li>Translates client requirements into functional requirements in a clear manner that is comprehensible to developers/project team.</li>
	<li>Conducts software design sessions with Solutions Architect and Development to define functionalities of a software for Infomax developed product and services.</li>
	<li>Define project requirements by identifying project milestones, phases and activities and creating a project timeline based on the milestones and activities</li>
	<li>Monitoring of the deliverables and ensuring timely completion of projects.</li>
	<li>Function as a liaison between business users and the technical team.</li>
	<li>Conducts regular checkpoints/meetings with the business users to ensure that issues are appropriately addressed.</li>
	<li>Conducts functional testing of software releases and ensures that it's aligned with the business requirements</li>
	<li>Monitors software problems of Infomax developed products and services from problem reporting to resolution.</li>
	<li>Supports project delivery by working with the Project Team to document and coordinate user acceptance testing and training plans</li>
	<li>Provides the necessary support to ensure that all issues encountered during User Acceptance Test are properly addressed and resolved on a timely manner.</li>
	<li>Manages development of Infomax developed products and services, features and enhancements, as aligned with each product’s roadmap.</li>
	<li>Conducts Risk Assessment with Project team for identifying risks ang mitigating plans for each assigned project.</li>
	<li>Consolidates &amp; Validates Build Packages and Patches, as endorsed by QA, for proper commercial versioning and documentation, and handover to implementation team.</li>
	<li>Formulates pricing strategies in delivering product to the marketplace.</li>
	<li>Researches on new technologies for use in improving usage of the product.</li>
</ol>

Business Analyst  Hybrid Work Set Up

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards, and have been certified ISO 27001:2013 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

ThinkBIT Solutions is looking for a candidate that will be an excellent addition to our company culture, where we value flexibility, collaboration, and excellence.

The candidate will perform key accounts management functions which include but may not be limited to the following:

<ul>
	<li>Prepare proposals and/or contracts.</li>
	<li>Develop and accomplish a lead generation plan that meets or exceeds quota targets.</li>
	<li>Research and prospect to make outbound cold calls or emails to prospective customers.</li>
	<li>Appropriately qualify all leads and establish an action plan.</li>
	<li>Maintain and expand the database of prospects for the organization.</li>
	<li>Pitch products and services to possible leads, customers, and partners</li>
	<li>Attend conferences, meetings, and industry events.</li>
	<li>Prepare marketing presentations, proposals, and collaterals if necessary</li>
	<li>Prepares weekly / monthly reports on tasks performed</li>
	<li>May manage client events; see to it that our service offered during events is fulfilled.</li>
	<li>Other tasks assigned/requested by his / her manager.</li>
</ul>

Business Developer

Boldr | Outsourcing With Impact. 

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Boldr

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.

Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,

Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.

Participate in project related work to deliver improvements in these solutions.

Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.

IT Lead Engineer T3

Healthy Options is the first and largest all-natural and organic products retailer in the Philippines,
specializing in premium and natural food and health products.

Established in 1995, we have grown to expand our organization, creating three other equally passion-driven brands: Bow and Wow, our niche market for cats and dogs; Wine Story, a fine and rare wine retailer; and Planet Grapes, an upscale wine shop and restaurant that caters to the new generation of wine lovers.

We’re looking for the best talent who can help take our business to the next level, all while having fun and helping the world at the same time. If you believe you have what it takes, feel free to browse through the different job openings we have and see where you can fit in!

Healthy Options, Corp.

The Network and Security Administrator (NSA) role is to help enable the company make their jobs efficient thru technology and to manage and secure the information systems of the company.

The NSA handles the installation, maintenance, monitoring and troubleshooting of all Network and Security Tools including Hardware and Software within the Healthy Options Group Network including the Head Office, all subsidiaries and stores and outsourced services if applicable to ensure its efficiency and availability.

The NS Admin proposes the procurement of Network equipment needed for operations; executes Technical IT projects such as system and network infrastructure deployments, maintenance and rehabilitations; Implements a reliable and highly available system and network architecture that will support current and future business application requirements; Maintains and secure corporate network security

The NS Admin reports to the Technical Services Manager.

Essential Duties and Responsibilities

Network System Administration

<ul>
	<li>Identifies, designs, acquires and implements a stable, reliable and cost-efficient network infrastructure for the company (Head Office, Stores and all remote sites) including LAN (Local Area Network), WAN (Wide Area Network), WLAN (Wireless Local Area Network)</li>
	<li>Stays abreast with the emerging and latest technologies on networking to ensure that the infrastructure is up-to-date and sustainable</li>
	<li>Participates in capacity planning and proposes upgrades on existing network software and equipment (additional bandwidth, additional access points, network switches, etc) as deemed necessary</li>
	<li>Handles the operations and maintenance of all networking equipment and software including troubleshooting, ensuring all units are up and running and in good working condition</li>
	<li>Coordinates with external providers such as Telcos to ensure availability of WAN</li>
	<li>Notifies concerned IT teams and end-users for any problem requiring their attention</li>
	<li>Prepares progress reports for Network projects</li>
	<li>Implements and ensures compliance to Network Policies</li>
</ul>

Security Administration

<ul>
	<li>Designs and implements a highly secured cost-efficient network including LAN, WAN and WLAN</li>
	<li>Stays abreast with the emerging and latest technologies on security to ensure that the infrastructure is up-to-date, sustainable and secured</li>
	<li>Stays up-to-date on the latest security threats and risks including infrastructure breach, malwares, viruses, etc</li>
	<li>Manages all existing security appliances and software including Anti-virus, anti-spam and all other endpoint security, Firewall, etc</li>
	<li>Manages network, internet access rights based on access matrix</li>
	<li>Proposes all other measures that may further secure the company including Advance Threat Protection, Security Assessments, Website/ Mobile Penetration Test, etc</li>
	<li>Helps educate users on security risks and measures</li>
	<li>Enforces Network Policies and Email and Internet Policies</li>
	<li>Helps ensure compliance to other IT Security Policies including Office Computing, Mobile Computing and Mobile Storage Device Policy and Data Access Policy; conducts regular audits/ checks of all units</li>
	<li>Helps ensure compliance to all external regulatory requirements regarding security</li>
</ul>

Technical Support

<ul>
	<li>Provides first line technical support for Hardware and Infrastructure related issues</li>
	<li>Provides troubleshooting for computing units such as POS, desktops, laptops, CCTV, AV equipment, Wifi, printers and peripherals and all other IT-related equipment</li>
	<li>Coordinates with vendors for warranties and repairs and ensures that all IT equipment are covered by maintenance agreement</li>
	<li>Handles the daily maintenance of Laptops, desktop and other computing peripherals needed for the daily operations</li>
	<li>Provides technical support for software applications as needed</li>
	<li>Handle the installation of client-based software applications such as NAV, EPORTAL, etc</li>
	<li>For Enterprise Resource Planning and POS applications, ensure that data is replicated to and from the target systems</li>
	<li>Ensure that daily schedules jobs are running provided it has been turned over by the Business systems group after the implementation phase</li>
	<li>Ensure that all technical requirements needed for the software to run are met including internet connection, IP address assignment if applicable, PC specs (Hard disk space, OS, etc), pre-requisite software (such as SQL, anti-virus), etc</li>
</ul>

Network Security Administrator | Onsite

BCI Central Group of companies is a subsidiary of BYGGFAKTA GROUP, a leading software, and information company within the construction industry, with a proprietary cloud-based service and a fully integrated data and software platform. The Group is a major player at the center of the construction ecosystem.

BCI Central (known as BCI Asia) was established in 1998 and was founded to create efficiencies and enhance transparency in the intrinsically complex construction industry. Our software solutions and related services achieve this while simultaneously enabling our clients to identify sales opportunities, make informed decisions and connect with key target markets. We play a crucial role in empowering businesses around the world with construction-centric tools to succeed.


Our Mission 

To become the leading global, multi-platform, software-enabled pre-construction data service by combining our research expertise, industry knowledge and artificial intelligence to deliver transformative, industry-critical data products and software solutions.

Our Values

Boldness – we dare to go where the biggest challenges are. Our entrepreneurial spirit means we are not afraid to challenge the status quo in order to pioneer new business in previously unrivaled markets or to have the courage to dig deeper and persist in finding new opportunities.

Commitment – we are committed to our mission as it relates to our members, our team and the communities in which we operate. Our commitment extends to the quality of information we provide, to the level of service given, to being accountable to our team members and to the social and ecological welfare of our environment.

Integrity – we conduct ourselves with integrity in everything we do and adhere to the highest ethical standards in every interaction. This means we would rather forego an opportunity; lose an order or part ways with a staff member than compromise our integrity.


BCI Central (Philippines), Inc.

Benefits:

<ul>
	<li>Paid training</li>
	<li>Monthly Performance Incentives</li>
	<li>Attendance bonus</li>
	<li>HMO coverage upon regularization</li>
	<li>Life &amp; Accident Insurance coverage upon regularization</li>
	<li>Vacation Leave, Sick Leave, Birthday Leave &amp; Anniversary Leave</li>
</ul>

Job Description:

<ul>
	<li>Gather and verify construction-related information via phone interviews, email and online research</li>
	<li>Report &amp; Manage portfolio of upcoming construction projects across the Philippines</li>
	<li>Build and maintain an assigned portfolio of projects as they move through the different construction stages</li>
</ul>

What's in it for you?

<ul>
	<li>Opportunity for career advancement</li>
	<li>You will be part of a Global Company</li>
	<li>8:30AM - 5:30PM work schedule, Monday-Friday</li>
	<li>Medical and dental coverage</li>
	<li>Great office culture with a fast and dynamic environment</li>
</ul>

Junior Researcher

<ul>
	<li>Provide information requested on product and services, subscription plans, payment process, installation scheudules, etc.</li>
	<li>Assist with any product issues and schedule technician visits if could not be resolved over the phone.</li>
	<li>Provide support and reassurance to clients in resolving any concerns.</li>
	<li>Makes customers and their needs a primary focus of one’s actions.</li>
</ul>

Technical Support Representatives | Security Support | Baguio

The Service Desk Officer manages the IT support system and handles the first line troubleshooting of concerns raised by the different business units.

The Service Desk Officer are shared between the Business Systems and the Technical services group and will be reporting to both team managers.

Essential Duties and Responsibilities

<ul>
	<li>User support</li>
	<li>Provides continuous first-line support to users of computer applications.</li>
	<li>Escalates the issues to the corresponding Bus. Systems Analyst and Technical Team or further checking as needed</li>
	<li>Coordinates other technical issues directly with service providers for second-line support.</li>
	<li>Monitors scheduled jobs and system and site availability</li>
	<li>Manages the manual/automated ticketing system and ensures that all concerns are addressed/answered based on the defined response times</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 25 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Service Desk Officer

<ul>
	<li>Process account activation, request for reconnection or new lines</li>
	<li>Respond to billing statement queries of the customers</li>
	<li>Assist customers with minor technical concerns</li>
</ul>

Customer Service Representative | Cable Services

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Position Summary 

Responsible for supporting the architecture and design of high traffic sites compatible with modern browsers. Will be expected to participate in the innovation, evaluation and direct integration of different web applications, back-end and third party systems.

Major Duties and Responsibilities 

<ul>
	<li>Must be able to create web-based solutions that are compatible with different platforms such as modern web browsers, etc.</li>
	<li>Evaluate and implement web solutions and do prototypes.</li>
	<li>Performs end-to-end Systems Integration and Functional Validation of various components.</li>
	<li>Conducts system testing and verification, deployment.</li>
	<li>Ensures close collaboration with all internal and external groups to ensure proper implementation of different Web application solutions.</li>
	<li>Assist in documentation of architecture/design, deployment, operations and troubleshooting.</li>
	<li>Assist in functional validation of various components of the system that are either internally developed or licensed solutions from external vendors.</li>
	<li>Ensures that web application systems are always updated and secured to comply with application security standards such as OWASP, ISO, etc.</li>
	<li>Provides support to other DCT initiatives as needed.</li>
</ul>

Full Stack Developer | Digital Consumer Tech Division

<ul>
	<li>Collect payments on past due bills.</li>
	<li>Organize list according to severity of delinquency.</li>
	<li>Call customers using telephone to inform clients of overdue accounts and amount currently owed.</li>
	<li>Utilize computer systems to handle skip tracing.</li>
	<li>Attempt to collect payment.</li>
	<li>Review terms of credit documents and ensure all customer information is correct, including phone numbers and addresses.</li>
	<li>Listen to customer's story and determine if debt can be collected.</li>
	<li>Set up repayment plans and new terms of sale.</li>
	<li>Offer advice or refer customers to debt counselors.</li>
	<li>Record new commitment to repay debt.</li>
</ul>

Sales and Marketing Knowledge

Customer Service

Communication Skills

Collection Representative | Financial and Banking Services | Taguig

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Performs in-line and laboratory processes (shelf-life, batch test, physico-chemical analysis, microbial analysis, etc. )

Implements Good Manufacturing Practice

Assists is ISO and other audits of the department

Reporting technical and non-technical (weekly, monthly, and if necessary)

Performs receiving and inspection of all incoming and outgoing

Analysis of reports and conferring with quality assurance and interfacing department to solve work related problem

Toll Management

Updates System

Food Technology | Quality Assurance

We are seeking an experienced and proactive Head of Information Systems and Technology (IST) to lead our IST team at ThinkBIT. In this pivotal role, you will oversee the company's technological infrastructure, ensuring that our information systems are not only robust and efficient but also aligned with our strategic goals.

We expect you to:

<ul>
	<li>Oversee the company's information systems and technology infrastructure, including hardware, software, and networking systems.</li>
	<li>Ensure that systems and processes are efficient, secure, and aligned with the company's goals and objectives.</li>
	<li>Develop and implement policies and procedures for information systems and technology, ensuring compliance with the company's policies.</li>
	<li>Monitor and analyze system performance metrics, identifying areas for improvement and implementing solutions to optimize performance.</li>
	<li>Maintain and minimize the cost of infrastructure.</li>
	<li>Leverage new technology to improve cost management.</li>
	<li>Manage and maintain data backups and disaster recovery plans, ensuring business continuity in the event of system failures or other disruptions.</li>
	<li>Stay up-to-date with industry trends and changes, and make recommendations for new technologies and systems that can improve business operations and efficiency.</li>
	<li>Manage and maintain relationships with vendors and service providers, ensuring that systems and services are cost-effective and of high quality.</li>
	<li>Manage and lead the IS&amp;T team.</li>
	<li>Work closely with other departments to ensure alignment and coordination of business development strategies with overall company objectives.</li>
</ul>

IST Head

<ul>
	<li>Handle inbound calls about telephone or mobile phone service, wireless reception and dial-up Internet connectivity</li>
	<li>Investigate any connectivity problems or billing errors to resolve issues</li>
	<li>Treat customers with kindness, honesty and respect to retain their business</li>
	<li>Acquire thorough knowledge of the company's services and products to make a good first impression with potential customers</li>
</ul>

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