ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Job Summary: 

 Ensures that the company complies with all relevant taxes and government requirements and ensures company readiness for audit. 

 

Duties and responsibilities: 

<ul>
	<li>Diligent and timely compliance with tax and government-related requirements </li>
	<li>Keep updated on BIR tax policies and advise management on recommended actions on tax and audit matters </li>
	<li>Maintenance, organization, and storage of financial records </li>
	<li>Analyze issues and provide recommendations to improve financial systems </li>
	<li>Coordinate with internal/external parties, particularly BIR and other government agencies to process transactions </li>
	<li>Conduct financial review, audit, and reconciliation </li>
	<li>Support general accounting activities </li>
	<li>Prepare monthly management reports </li>
</ul>

General Accountant

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Job Description:

<ul>
	<li>Prepares assigned balance sheet schedules for monthly financial reporting</li>
	<li>Prepares necessary journal vouchers to record adjustments for the assigned accounts</li>
	<li>Prepares Financial Report Package</li>
	<li>Conducts analysis on operating expenses variances</li>
	<li>Assists on the preparation of budget package and inventory count</li>
	<li>Prepares billings</li>
	<li>Prepares and submits documents required by internal and external audit of books and work processes</li>
</ul>

General Accounting Staff

Get Hooked 360 is a Philippines-based digital marketing agency committed to drive businesses forward by making smart and creative campaign ideas come to life.

Our mission is to empower brands to succeed through practical, flexible, and efficient use of digital that transforms brand awareness to brand advocacy.

We offer end-to-end digital marketing tools and solutions to suit business needs. Strategy, creatives, media, community management and technology are developed in-house allowing us to offer our services with better flexibility, competitiveness and customization.

Why Work With Us?

Our strength lies in years of experience in corporate marketing, creative servicing and information technology honing our skills to understand your brand and business objectives and choose the right messaging, digital tools, and channel to strengthen your digital presence and get to your target market.

Be Part Of Our Team

Get Hooked 360 strives to nurture a healthy and supportive work environment where everyone can thrive, enjoy rewarding personal relationships and work according to their abilities.

Redefining the working environment of an agency, we believe that the role of both the management and its employees working together results in not only productive business outcomes but also relationships where the overall wellbeing of everyone is valued and encouraged.

We value malasakit and we have a heart for our customers and our people.

We believe that when we take care of our people, our people naturally takes care of our organization.

We love life within and beyond work.

Get Hooked 360, Inc.

The General Accounting Analyst is responsible for the day-to-day support in operation and maintenance of the organization’s financial records (general ledger). S/He is accountable for creating journal entries and assembling supporting documentation, as well as for tracking the contents of accounts. S/He primarily provides support for Accounts Payable, Purchasing, Accounts Receivable, and other responsibilities.

<ul>
	<li>Prepare monthly journal entries and adjustments, including supporting documentation and appropriate descriptions</li>
	<li>Ensure the balance sheet accounts are properly reconciled to supporting documentation</li>
	<li>Ensure on-time filing and submission of BIR Tax payments which includes withholding taxes, VAT and income taxes</li>
	<li>Performs timely recording and maintenance of BIR applications: Alphalist Data Entry and VAT relief</li>
	<li>Prepares and validates esubmission reports monthly</li>
	<li>Processing of requests for payment.</li>
	<li>Prepares Check and secures releasing</li>
	<li>Filing of documents</li>
	<li>On-time filing and submission of statutory reports to avoid penalty, interest and surcharges</li>
	<li>Maintaining accurate records and analysis of Quickbooks accounts</li>
	<li>Liaising with both internal and external parties to ensure proper documentation of each financial accounts</li>
</ul>

General Accounting Analyst

Transaction Recording:

Record daily financial transactions accurately and promptly into the accounting system.

Maintain detailed records of accounts payable, accounts receivable, expenses, and other financial transactions.

Verify and reconcile transactional data to ensure accuracy and completeness.

Reconciliation:

Reconcile bank statements, general ledgers, and other accounts on a regular basis.

Investigate and resolve discrepancies or issues identified during the reconciliation process.

Ensure compliance with internal controls and accounting standards.

Financial Reporting:

Assist in the preparation of financial statements, including balance sheets, income statements, and cash flow statements.

Generate financial reports and analysis as requested by management or regulatory authorities.

Contribute to the month-end and year-end closing processes.

Accounts Payable and Receivable:

Process accounts payable invoices accurately and in a timely manner.

Monitor accounts receivable aging and follow up on overdue payments.

Communicate with vendors and clients regarding payment inquiries and discrepancies.

Compliance and Audit Support:

Ensure compliance with relevant accounting regulations and company policies.

Assist in internal and external audits by providing supporting documentation and explanations as needed.

Implement recommendations from audit findings to strengthen internal controls.

Financial Analysis:

Assist in financial analysis activities, including variance analysis, trend analysis, and budget vs. actual comparisons.

Provide insights and recommendations based on financial data to support decision-making processes.

Process Improvement:

Identify opportunities for process improvements in accounting procedures and systems.

Participate in the implementation of new accounting software or tools to enhance efficiency and accuracy.

Our group of companies range from services, food and beverage, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

● Bachelor’s degree holder, preferably fresh graduates. No experience required. 
● Can be trained and quick to adapt and absorb information 
● Detail-oriented, quality-focused, and meticulous 
● Well-organized and highly motivated with a strong work ethic 
● Good communication and strong comprehension skills in written and spoken English 
● Ability to work independently, cooperatively, and collaboratively as a team member 
● Ability to work on repetitive tasks efficiently and effectively with minimal errors 
● Can maintain the confidentiality of all information at all cost 
● Can handle stress and work under pressure

Language Annotation Specialist

BCI Central Group of companies is a subsidiary of BYGGFAKTA GROUP, a leading software, and information company within the construction industry, with a proprietary cloud-based service and a fully integrated data and software platform. The Group is a major player at the center of the construction ecosystem.

BCI Central (known as BCI Asia) was established in 1998 and was founded to create efficiencies and enhance transparency in the intrinsically complex construction industry. Our software solutions and related services achieve this while simultaneously enabling our clients to identify sales opportunities, make informed decisions and connect with key target markets. We play a crucial role in empowering businesses around the world with construction-centric tools to succeed.


Our Mission 

To become the leading global, multi-platform, software-enabled pre-construction data service by combining our research expertise, industry knowledge and artificial intelligence to deliver transformative, industry-critical data products and software solutions.

Our Values

Boldness – we dare to go where the biggest challenges are. Our entrepreneurial spirit means we are not afraid to challenge the status quo in order to pioneer new business in previously unrivaled markets or to have the courage to dig deeper and persist in finding new opportunities.

Commitment – we are committed to our mission as it relates to our members, our team and the communities in which we operate. Our commitment extends to the quality of information we provide, to the level of service given, to being accountable to our team members and to the social and ecological welfare of our environment.

Integrity – we conduct ourselves with integrity in everything we do and adhere to the highest ethical standards in every interaction. This means we would rather forego an opportunity; lose an order or part ways with a staff member than compromise our integrity.


BCI Central (Philippines), Inc.

Benefits:

<ul>
	<li>Paid training</li>
	<li>Monthly Performance Incentives</li>
	<li>Attendance bonus</li>
	<li>HMO coverage upon regularization</li>
	<li>Life &amp; Accident Insurance coverage upon regularization</li>
	<li>Vacation Leave, Sick Leave, Birthday Leave &amp; Anniversary Leave</li>
</ul>

Job Description:

<ul>
	<li>Gather and verify construction-related information via phone interviews, email and online research</li>
	<li>Report &amp; Manage portfolio of upcoming construction projects across the Philippines</li>
	<li>Build and maintain an assigned portfolio of projects as they move through the different construction stages</li>
</ul>

What's in it for you?

<ul>
	<li>Opportunity for career advancement</li>
	<li>You will be part of a Global Company</li>
	<li>8:30AM - 5:30PM work schedule, Monday-Friday</li>
	<li>Medical and dental coverage</li>
	<li>Great office culture with a fast and dynamic environment</li>
</ul>

Junior Researcher

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Provide after-sales customer service and technical support to customers</li>
	<li>Handle customer requests with patience and professionalism</li>
	<li>Maintain required repair quality standards for all technical calls</li>
	<li>Update customers on the progress of their cases regularly</li>
</ul>

Technical Support Representatives | Android Phones | Ortigas

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Will handle entry-level bulk-hiring requirements of Customer Service professionals</li>
	<li>Identify, source and recruit Customer Service Professionals for the job requirements of our partner BPO / Call Center clients</li>
	<li>Conducts Initial &amp; Final Screening of candidates for Call Center Agent positions via Group or Individual Interviews</li>
	<li>Conducts ACES and Client approved tests to qualified candidates for Client Endorsements</li>
	<li>Conducts and Provides Coaching to All Endorsed Candidates to ensure that candidate has proper understanding of the Role they are profiled for</li>
	<li>Takes ownership over Endorsed Candidates (Endorsement Stage to Completing 3 months of Employment)</li>
	<li>Attends to pertinent related activities and administrative tasks</li>
</ul>

Recruiter | Dayshift | Ortigas

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

The Dental Billing Specialist will be part of the Dental Insurance Billing/Collections Team, that provides services such as billing, collections, and payments posting for Dental clinics/service providers in the United States.

<ul>
	<li>Create accurate claims for quick and maximum reimbursement</li>
	<li>Track insurance claim status; appeal, correct rejected/denied insurance claims</li>
	<li>Work with dental clinics to gather supporting claim information</li>
	<li>Identify denial/rejection patterns and implement corrective policy for future prevention</li>
</ul>

Dental Billing Specialist

<ul>
	<li>Provide client support and technical issue resolution via email, phone, chat, and other electronic media</li>
	<li>Creates (opens/stalls/closes) and resolves tickets on customers’ technical issues, concerns, and general inquiries; ensures that every customer interaction is properly documented</li>
	<li>Handles Customers’ concerns and queries regarding any Support-related product FAB’s (features, advantages, and benefits)</li>
</ul>

Technical Support Representative | Pasig

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Responsible for driving quality practices on functional projects and implementing test automation strategies, frameworks, and tools. Work closely with cross-functional teams to enhance testing efficiency and deliver high-quality software products.

Responsibilities:

<ul>
	<li>Work closely with Product team and Engineering during solutioning to provide functional insights and review business requirements to polish acceptance criteria</li>
	<li>Generate Test Strategy and Plan that outlines the overall testing objectives, scope, and methods to achieve quality goals for a project</li>
	<li>Monitor Quality Metrics and conduct bug analysis session to improve product quality</li>
	<li>Drive QA effort throughout and until end of each release</li>
	<li>Maintain an updated regression suite both for manual and automated tests</li>
	<li>Identify and analyze issues, bugs, defects, and other problems particularly when problem is recurring; recommends and facilitates solutions to these issues</li>
	<li>Develop and implement test automation strategies, frameworks, and processes to improve testing efficiency and effectiveness.</li>
	<li>Collaborate with development and QA teams to identify test automation opportunities and define automation test plans.</li>
	<li>Design, develop, and maintain automated test scripts, harnesses, and libraries using industry-standard tools and frameworks.</li>
	<li>Drive continuous integration and continuous delivery (CI/CD) practices by integrating automated tests into the build and release pipelines.</li>
</ul>

Quality Assurance Lead | Digital Consumer Tech Division

<ul>
	<li>Provide exceptional and efficient customer service and responsible for assisting passengers with their travel needs.</li>
	<li>Book and generate tickets with major airlines on behalf of the customers, both individual and corporate offices.</li>
	<li>Collect appropriate fares from customers upon delivery of travel tickets.</li>
	<li>As Tier 2 Ticketing Exectuive, resolve customer cases related to flight ticketing, including but not limited to rescheduling, corrections, changes, check-in problems.</li>
</ul>

Senior Travel and Ticketing Executives | Pasig

We are Business Turnaround Services PH Inc. (BTSP), a business services provider  of  AU-based Business Turnaround Services (BTS) and SME Growth Services (SME).  BTS and SME provide strategic advice and business services support to up to A$200 million turnover small and medium sized businesses in Australia. SME offers a range of professional services essential to the SME business, including strategy analysis and development, operations review and process improvement, sales and marketing, management accounting, bookkeeping and administration, business process automation, and managed IT.  


Business Turnaround Services PH Inc.

The Person

We are seeking a very smart, exceptionally organized, and business-minded project based General Accountant with at least 1 year of commercial experience (previous work in Accounts Payable and/or with AU companies/clients is an advantage). New graduates with exceptional academic and extracurricular achievements are also invited to apply. A CPA license is desirable but not needed. You will report to the Head of Bookkeeping, Compliance and Administration Services in our Manila Office. You should be willing to observe Sydney working hours in a work from home arrangement.

This position will suit a qualified General Accountant on the way up in his/her career and who has had experience and face-to-face interaction with an international clientele. You will be given great opportunities to further your career by being exposed to end-to-end bookkeeping work and working with clients with diverse nationalities and in different industries.

The successful applicant will be passionate about delivering outstanding services to clients. You will be very smart, quick to learn, can work under pressure, and adept with cloud-based accounting software. You can work independently but are also able to collaborate well with others in a team environment. You will have exceptional organizational, problem-solving, and analytical skills, be disciplined, be able to meet deadlines and service quality targets, be task focused, and a “Doer”. Your ability to understand and communicate in oral and written English will be very good. You inspire confidence in your capabilities with the way you communicate with people.

Your Role

Your responsibilities, supported by the Head of Bookkeeping and Administration Services, will include:

<ol>
	<li>Providing general bookkeeping services (such as processing transactions for sales and receivables, expenses and payments, payroll, accruals and other adjustments, reconciliations, end-of-month and end-of-year journals using accounting software), as required by the client;</li>
	<li>Assisting in managing payments and cash flows;</li>
	<li>Providing job costing and administration support services such as liaising with debtors and suppliers regarding outstanding debts, off-site office management and support tasks as required by the client;</li>
	<li>Setting up/revising a company’s chart of accounts;</li>
	<li>Compliance reporting; and</li>
	<li>Preparing accrual-based financial statements.</li>
</ol>

Project Based General Accountant Remote Work


Mida Food Distributors Inc. and Mida Trade Ventures International Inc. was founded by Ms. Lourdes “Chingling” Tanco. With 25 years of experience in the International Seafood Industry, Ms. Tanco gained her experience in the industry having worked with Singleton, the largest shrimp processing company in the US in the early 80’s.


Mida Food is a direct importer and distributor of frozen seafood products. We vigilantly protect our market share and stock as many as 200 different varieties of seafood. We also ensure a consistent supply to our clients. With offices in the Philippines, Singapore, Vietnam, Jakarta and Surabaya, we are certain to supply products of excellent quality. Our staff has been certified by the Aquaculture Certification Council, the certification arm for Best Agricultural Practices, to certify that facilities such as hatchery, farm and processing plants abide with Best Aquaculture practices. This includes aspects of responsible sustainable aquaculture. We attend industry trade shows and conferences in Asia, Europe and North America; and visit various seafood plants, restaurants and hyper marts in these regions to keep us current. Mida products are best quality products. We buy directly from producers and stock enough volume to ensure that our prices are competitive and stable. Our deliveries are prompt, and done in reefer vans which maintain products at a temperature of –15 degrees C during delivery. Mida Food products are fresh frozen in nitrogen, contact plate, or blast freezers at temperatures of at most –45 degrees Celsius, and only in plants certified to export to the US, Japan and Europe.

Mida Trade was established to service US importers, processors and end users of seafood who wanted to import frozen seafood products from the Far East. Mida Trade also provided assistance to processor-exporters of seafood in the Far East who wanted to expand their markets outside of Japan. Since then Mida has expanded its range of business to include Europe, Australia, and other markets in Asia. 

Mida Food Distributors Inc.

Job Description: Involves direct assistance in all aspects of Quality Assurance and Quality Control projects and activities

 

Duties:

<ul>
	<li>Facilitate inspection and quality assessment of incoming products and or raw materials</li>
	<li>Facilitate inspection and monitoring of unloading of incoming imported and local products and/or raw materials</li>
	<li>Periodically inspect and review compliance to Good Manufacturing Practices and Sanitation Standard Operating Procedures</li>
	<li>Periodically monitor cold storage temperature and reviews conformances to the product temperature requirements</li>
	<li>Conduct sensory evaluation of products and/ or raw materials or stocks on hand</li>
	<li>Render in capacity technical assistance to other departments such as Operations, Sales and Marketing, Purchasing and Customer Relations as necessary</li>
	<li>Facilitate periodic quality assessments of non moving stocks</li>
	<li>Monitor and evaluate incoming product returns</li>
	<li>Facilitate generation of all QAQC reports</li>
	<li>Render assistance to the R&amp;D for batch trial run of new processed products, experiments, sample preparation for developmental items</li>
	<li>Provide effective support in documentation of Quality System</li>
	<li>Provide effective support in the implementation of Quality related systems</li>
	<li>Assist in establishing, maintaining, and securing controlled documents</li>
</ul>

<ul>
	<li>Maintain and organize effective recording, reporting and filing systems in the QAQC section</li>
</ul>

<ul>
	<li>Perform such other tasks and assignment as given by President and QA Manager/R&amp;D</li>
</ul>

Quality Control

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Are you right for the role?

Client Success Specialist lead Media Meter’s customer engagement. The role focuses on growing our pool of customers and ensuring service excellence with support from data analysts and media monitoring experts. Client servicing skills lie at the core of the position, backed by strong product knowledge and the ability to work in a team environment.¬ Provide first-line support by answering questions, troubleshooting issues, and managing concerns to improve the client’s experience with our products and services.

What are your responsibilities?

<ul>
	<li>Overall accountability for your client’s success, which includes: increasing engagement, product demonstrations, customer retention and growth, and overall satisfaction</li>
	<li>Establishing a trusted strategic advisor relationship with your clients and driving continued value of our products and services</li>
	<li>Create and implement Success Plans to drive clients maximize user experience</li>
	<li>Train new clients on how to use the Media Meter platform in a way that is tailored to their specific use-case and implementation.</li>
	<li>Own, drive and lead the renewals process end to end (from opportunity identification to negotiation to close)</li>
	<li>Proactively engage with key decision makers to identify clients needs, requirements and uncover roadblocks to ensure on- time commitments</li>
	<li>Maintain and report forecast of renewals with your assigned client</li>
	<li>Analyze data and trends to discover and identify the upsell/cross sell opportunities within your client base</li>
	<li>Monitor client’s usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success</li>
	<li>Develop a good understanding of typical business challenges faced by our clients and common objectives to appropriately map features and associated business benefits to address their needs</li>
	<li>Serve as the voice of client and collect feedback to drive continuous improvement across all areas including product.</li>
</ul>

The mandate of Client Success team, of which this role is a part, is to manage and develop a good relationship with the acquired clients which will contribute to revenue generation through renewals, upsells and expansion, synthesize customer feedback and work with MMI internal teams, and to generate and share educational resources, trainings, and best practices to the team’s success.

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