ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Handle inbound and outbound customer service calls.</li>
	<li>Gather customer information as required.</li>
	<li>Recommend solutions and other services if appropriate.</li>
	<li>Delight customers and ensure best customer experience possible.</li>
	<li>Determine requirements by working with customers.</li>
</ul>

Hotel Ticketing Associate

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

<ul>
	<li>Supervision of production workers and production process</li>
	<li>Monitors the performance of the production area and production workers</li>
	<li>Maintains cleanliness and order in the production floor</li>
	<li>Overall responsibility for all aspects of the effective supervision, training &amp; development and health, safety &amp; welfare of your team.</li>
	<li>Be responsible for ensuring that the quality of the product and service within the Warehouse is maintained at the highest possible standards for the customer.</li>
</ul>

Production Supervisor

<ul>
	<li>Handle in-bound calls.</li>
	<li>Process hotel and travel reservations or rebooking.</li>
	<li>Send airline ticket/hotel reservation confirmation to the clients.</li>
	<li>Provide requested information - hotel rates, flight schedules, promos and policies on cancellation or rebooking</li>
</ul>

Reservation Agents| Hotel and Travel | Fort BGC

<ul>
	<li>Handle in-bound calls.</li>
	<li>Process hotel and travel reservations.</li>
	<li>Manage groups for meetings, conventions, and events.</li>
</ul>

Reservation Specialist | Hotel and Travel | San Juan

<ul>
	<li>Contact businesses or private individuals by phone.</li>
	<li>Accommodate client disabilities by recommending devices and techniques.</li>
	<li>Describe products and services.</li>
	<li>Handle inbound and outbound customer service calls.</li>
	<li>Meet personal/team qualitative and quantitative targets.</li>
</ul>

Hotel Reservations Specialist

Performs in-line and laboratory processes (shelf-life, batch test, physico-chemical analysis, microbial analysis, etc. )

Implements Good Manufacturing Practice

Assists is ISO and other audits of the department

Reporting technical and non-technical (weekly, monthly, and if necessary)

Performs receiving and inspection of all incoming and outgoing

Analysis of reports and conferring with quality assurance and interfacing department to solve work related problem

Toll Management

Updates System

Food Technology | Quality Assurance

<ul>
	<li>Take hotel room reservations / modify an existing customer’s reservation.</li>
	<li>Upsell client’s products and services applicable to customers' needs.</li>
	<li>Capture details of each support request in ticketing system.</li>
	<li>Manage bookings via telephone, email, and chat, ensuring the highest quality of service is delivered at first contact to our guests.</li>
</ul>

Reservation Agent | Travel and Hotel

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Job Summary: A Production Merchandiser is responsible for overseeing and coordinating the production of garments from the initial stages to final delivery. This role involves working closely with various departments, suppliers, and manufacturers to ensure the smooth and timely production of high-quality garments. BOM creation is critical to this role, as it specifies the materials and components required for garment production.

Key Responsibilities:

<ol>
	<li>BOM Creation: Create and maintain an accurate Bill of Materials (BOM) for each garment style. This includes specifying the type and quantity of fabrics, trims, buttons, zippers, labels, and other materials needed for production. Ensure that BOMs are current and reflect any design or specification changes.</li>
	<li>Costing: Calculate the cost of materials and components listed in the BOM to determine the overall production cost for each garment style. This involves working with suppliers to negotiate prices and obtain cost-effective materials.</li>
	<li>Supplier Management: Identify and evaluate potential suppliers for fabrics, trims, and other materials required for garment production. Develop and maintain strong relationships with suppliers to ensure a reliable supply chain.</li>
	<li>Production Planning: Collaborate with production managers and planners to create production schedules that align with order deadlines and capacity constraints. Ensure that the required materials are available when needed to avoid delays.</li>
	<li>Quality Control: Monitor the quality of materials and components received from suppliers to ensure they meet the company's standards. Address any quality issues promptly and work with suppliers to resolve them.</li>
	<li>Inventory Management: Keep track of inventory levels for materials and components, ensuring sufficient quantities are on hand to meet production demands without overstocking.</li>
	<li>Communication: Act as a liaison between the design and production teams, providing technical support and clarifications on BOM details, design specifications, and any changes in production requirements.</li>
	<li>Cost Analysis: Continuously analyze production costs, identify areas for cost reduction, and implement cost-saving measures while maintaining product quality.</li>
	<li>Documentation: Maintain accurate records of BOMs, supplier communications, cost calculations, and production schedules. Ensure all documentation is organized and easily accessible.</li>
	<li>Problem Solving: Proactively identify and address production challenges, such as material shortages, quality issues, or production delays, to ensure on-time delivery of orders.</li>
</ol>

Production Merchandiser of Garments Company

<ul>
	<li>Handle in-bound calls.</li>
	<li>Process hotel and travel reservations.</li>
	<li>Manage groups for meetings, conventions, and events.</li>
	<li>Attend to requests on cancellation, rebooking, hotel rates and other booking inquiries</li>
</ul>

Hotel Reservation Agents | Cagayan de Oro

<ul>
	<li>Obtain customer information.</li>
	<li>Produce call reports.</li>
	<li>Take the customer through the sales process.</li>
	<li>Respond to questions.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Recommend solutions and other services if appropriate.</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
</ul>

Hotel Ticketing Representative | Ayala, Makati

<ul>
	<li>Assist with Production Documentation and other necessary activities.</li>
	<li>Operate and maintain manufacturing equipment, ensuring efficient production processes and quality output.</li>
	<li>Assist in the assembly line, performing tasks such as component insertion, product assembly, and packaging.</li>
	<li>Monitor and adjust production parameters to meet specifications, documenting any deviations or issues encountered.</li>
	<li>Coordinate with the quality control team to ensure products meet all required standards and specifications.</li>
	<li>Manage inventory of raw materials and finished products, conducting regular stock checks and reordering supplies as necessary.</li>
</ul>

Production Assistant

<ul>
	<li>Enhance organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Maintain and improves quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
</ul>

Hotel Booking Specialist | Buendia, Makati

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by:
	<ul>
		<li>Recognizing opportunities to up-sell accounts.</li>
		<li>Explaining new features.</li>
	</ul>
	</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by following established procedures and reporting malfunctions.</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Hotel Reservations Associate

<ul>
	<li>Follow communication “scripts” when handling different topics.</li>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Research required information using available resources.</li>
	<li>Produce call reports.</li>
	<li>Update job knowledge by participating in educational opportunities and maintaining personal networks.</li>
	<li>Follow up on initial contacts.</li>
</ul>

Hotel Booking Representative | Taguig

<ul>
	<li>Guide drivers and passengers in using our products</li>
	<li>Monitor various company communication channels and respond appropriately in a timely manner</li>
	<li>Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor</li>
</ul>

Kalibrr Job Search

Hotel Ticketing Associate