ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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HIRES 
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Prepaid Load Card)

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and accurately</li>
	<li>Deliver world class customer service by communicating with energy and personal confidence</li>
	<li>Provide accurate product information and serve as a knowledgeable resource for the customer</li>
	<li>Meet and exceed monthly key performance standards, and deliver exceptional reliability and adherence to policy</li>
</ul>

Customer Support | Education Account | Cubao

<ul>
	<li>Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and accurately</li>
	<li>Deliver world class customer service by communicating with energy and personal confidence</li>
	<li>Provide accurate product information and serve as a knowledgeable resource for the customer</li>
	<li>Meet and exceed monthly key performance standards, and deliver exceptional reliability and adherence</li>
</ul>

Customer Service Representative | Education Service | CDO

Reedley International School is a private, co-educational, non-sectarian International School that offers program levels from Kindergarten to Grade 12. Accredited by the Western Association of Schools and Colleges (WASC), Reedley provides quality, college-preparatory education for local and international students permanently or temporarily residing in Metro Manila.
Driven by various curricular and co-curricular activities, a passionate group of personnel and about 700 students from various nations, Reedley has grown to be a reputable institution known for its kind and nurturing culture. The school has a dynamic, stimulating, and collaborative working environment, with excellent opportunities for professional development. 
Changing lives is at the core of what we do in Reedley as we believe in what matters most -- academic excellence and happy students. If you are an educator that passionately takes on the holistic formation of learners, then we invite you to join us on this exciting journey to greatness!

Reedley International School

Takes on the role of Teacher who ensures that student learning happens with competent lesson preparation, instruction, and assessment. Plans for and execute the curriculum. Successful teacher hires are expected to be:

<ul>
	<li>
	Globally-minded educators, to help students see beyond themselves to better understand the world
	</li>
	<li>
	To work collaboratively in a cross-cultural school environment
	</li>
	<li>
	To use differentiation in assessment and teaching for student success
	</li>
	<li>
	To develop personal and professional growth
	</li>
	<li>
	To contribute to a warm, nurturing, and big-hearted school culture
	</li>
</ul>

Teacher | Special Education (SPED)

What you will be doing:

 

<ul>
	<li>Assist students with inquiries and navigation of the university website</li>
	<li>Provide first line of support for any system issues relating to enrollment, registration and the like</li>
	<li>Resolve customer/user concerns in a satisfactory and timely manner</li>
</ul>

Open University Account Technical Support | Cubao

MISSION
We are a global innovative learning institution that partners with families in providing transformative education to help build holistically developed Christ-like influencers.

VISION
Through global innovative education, we envision our learners to be holistically developed, Christ-like servant-leaders who love God and others, with a commitment to make a positive difference in the world.

Life Academy Foundation Inc. | Life Academy International

<ul>
	<li>Developing the LAIC’s library system and collection</li>
	<li>Building of the library collection</li>
	<li>Working closely with all members of the Library Team and other personnel of the School</li>
	<li>Reference Service: Provides library orientation to both the faculty and the students regarding the policies, procedures, rules and regulations and physical orientation of the library</li>
	<li>Cataloging: Organizes new and old materials quickly, efficiently and accurately</li>
	<li>Weeding: Deselects and takes out books that are worn out, no longer updated, and with multiple copies</li>
	<li>Floor Plan: Arranges the physical set up of the library</li>
</ul>

School Librarian for Higher Education

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

Join our dynamic team as a Part-Time Short Course Instructor and experience the flexibility of working remotely from the comfort of your own home. Share your industry expertise and passion directly with our students for 4 hours every Saturday, for a duration of 3 to 6 months, depending on the course.

As a Specialist Instructor, you'll play an important role behind our students' success in their career as you engage with them and share your extensive knowledge and real-world experiences in a virtual classroom. Your impact doesn't stop there, as you are given the opportunity to collaborate closely with our Specialist Team in shaping our course curriculum and ensuring it remains innovative and relevant in today's time.

Inspire and empower the next generation by being part of our team!

 

Responsibilities

Curriculum and Instruction Development:

<ul>
	<li>Conduct classroom instruction and lesson planning aligned with the existing syllabus.</li>
	<li>Collaborate with the Specialist Team to develop the curriculum, instructional methods, and class operations.</li>
	<li>Demonstrate mastery of the content and teaching skills of the subject being taught.</li>
</ul>

Student Assessment:

<ul>
	<li>Determine the individual training needs of Specialist Class students, and Corporate Training students, when applicable.</li>
	<li>Provide learning materials, supplementary resources, and activities to facilitate student learning.</li>
	<li>Guide and coach students' learning development by giving meaningful and prompt constructive feedback.</li>
	<li>Administer oral, written, or performance activities to assess students' progress.</li>
	<li>Assist students in building a compelling final project that demonstrates their learning capacity.</li>
</ul>

Classroom Management:

<ul>
	<li>Supervise and monitor students' use of necessary tools and software.</li>
	<li>Implement classroom management techniques to promote critical thinking skills, strong work attitudes, and positive life values in students.</li>
	<li>Innovate methods to enhance classroom management.</li>
</ul>

Administrative Tasks:

<ul>
	<li>Prepare and maintain student-related reports and records, including attendance rolls, grades, and training activity details when applicable.</li>
</ul>

UI/UX Instructor | Online, Part-Time

Student Affairs Management

<ul>
	<li>Maintaining an active, harmonious, and vibrant learning environment for students by way of communicating student concerns to faculty, school personnel, external agencies and other stakeholders, and vice versa</li>
	<li>Manage the publication of all internal communications to the student body in coordination with the Student Formation Service Manager, Branding and Communications Manager, Academic Head and the Student Council</li>
	<li>Act as the content supervisor of the student information portals</li>
	<li>Collect, manage and prepare statistics and reporting activities relating to student affairs.</li>
	<li>Process and monitor the compliance documents needed for out-of-campus activities in accordance with the policies and procedures set by LGUs and CHED.</li>
	<li>Develop, review, and update policies and procedures pertaining to the management of student affairs programs and services.</li>
</ul>

Management of Student Experience

<ul>
	<li>Facilitate the creation, update, and deployment of the Student Services Survey in coordination with the SFS Manager and collaborate with the HR Department on communicating its results to the concerned departments.</li>
	<li>Organize student orientations, assemblies, and town halls to assist in the onboarding of new students to the CIIT community, keep them updated about academic plans and new policies.</li>
	<li>Provide general assistance to all student related concerns and clearances during the enrollment period.</li>
	<li>Actively participate in the review of the Student Handbook and oversee its dissemination to students.</li>
	<li>Determine and assess student services needs of students and initiate referrals to appropriate teams.</li>
	<li>Advise students on policy concerns and assist in the resolution of problems and issues by advocating for the student rights in these issues.</li>
</ul>

Student Activities 

<ul>
	<li>Oversee all student-led events and activities initiated by recognized student organizations (RSOs), in and off-campus.</li>
	<li>Monitor and advise students on the implementation of student events and activities such as, but not limited to, cultural events, outreach activities initiated by RSOs, sporting and gaming events, social events like,inter-school competitions, etc.</li>
	<li>Develop and implement together with the SFS Manager, special campus events including, but not limited to, national and international day celebrations, commemorations, etc.</li>
	<li>Plans and implements social, cultural, recreational activities of various student groups, according to school policies and process protocols</li>
	<li>Promotes student participation in social, cultural and recreational activities.</li>
</ul>

Student Leadership and Empowerment

<ul>
	<li>Design and implement leadership and soft-skills workshops, training sessions, and activities for students</li>
	<li>Develop and implement a student leadership program targeting student leaders in RSOs and the Student Council with the aim of developing leadership skills and behavioral competencies that are anchored in CIIT’s core values.</li>
	<li>Regulate and supervise the Student Council, the Student Organizations and the Student Body as a whole</li>
	<li>Provide assistance and support to student-related endeavors and competitions outside of the school</li>
	<li>Organize a student leadership rewards and recognition program.</li>
</ul>

Student Affairs Officer

Takes on the role of Teacher who ensures that student learning happens with competent lesson preparation, instruction, and assessment. Plans for and execute the curriculum. Successful teacher hires are expected to:

<ul>
	<li>Work collaboratively in a cross-cultural school environment.</li>
	<li>Use differentiation in assessment and teaching for student success.</li>
	<li>Develop personal and professional growth.</li>
	<li>Contribute to a warm, nurturing and big-hearted school culture.</li>
</ul>

Classroom Management

Learning Strategies

Learning Management System LMS

Presentation Skills

Record Keeping

Interpersonal Skills

Problem Solving

Primary or Secondary School Teachers

Join our dynamic team as a Part-Time Instructor and experience the flexibility of working remotely from the comfort of your own home. Share you industry expertise and passion directly with our students for only 4 hours every Saturday, for a duration of 3 to 6 months, depending on the course. 
 
As a Specialist Instructor, you'll play an important role behind our students' success in their career as you engage with them and share your extensive knowledge and real-world experiences in a virtual classroom. Your impact doesn't stop there, as you are given the opportunity to collaborate closely with our Specialist Team in shaping our course curriculum and ensuring it remains innovative and relevant in today's time. 
 
Inspire and empower the next generation by being part of our team! 
 
Responsibilities

<ul>
	<li>Curriculum and Instruction Development

	<ul>
		<li>Conduct classroom instruction and lesson planning aligned with the existing syllabus.</li>
		<li>Collaborate with the Specialist Team to develop the curriculum, instructional methods, and class operations.</li>
		<li>Demonstrate mastery of the content and teaching skills of the subject being taught.</li>
	</ul>
	</li>
	<li>Student Assessment
	<ul>
		<li>Determine the individual training needs of Specialist Class students, and Corporate Training students, when applicable.</li>
		<li>Provide learning materials, supplementary resources, and activities to facilitate student learning.</li>
		<li>Guide and coach students' learning development by giving meaningful and prompt constructive feedback.</li>
		<li>Administer oral, written, or performance tests to assess students' progress.</li>
		<li>Assist students in building a compelling final project demonstrating their learning capacity.</li>
	</ul>
	</li>
	<li>Classroom Management
	<ul>
		<li>Supervise and monitor students' use of necessary tools and software.</li>
		<li>Implement classroom management techniques to promote critical thinking skills, strong work attitudes, and positive life values.</li>
		<li>Innovate methods to enhance classroom management based on student feedback.</li>
	</ul>
	</li>
	<li>Administrative Tasks
	<ul>
		<li>Prepare and maintain student-related reports and records, including attendance rolls, grades, and training activity details when applicable.</li>
	</ul>
	</li>
</ul>

Unity

Game Development Instructor

<ul>
	<li>Develop a Guidance Program in accordance with SFS and the Academic Department’s objectives</li>
	<li>Deliver the different guidance services such as counseling, testing, inventory, information, placement, evaluation and research, and group guidance as needed by the students</li>
	<li>Prepare intervention programs for students who have been referred to the Guidance Center for further assessments and evaluation</li>
	<li>Prepare yearly guidance modules that regularly meets the needs and concerns of the student body</li>
	<li>Evaluate students’ abilities and interests through aptitude assessments and interviews ;</li>
	<li>Administer psychological tests to students and other school personnel as the need arises</li>
	<li>Identify school issues that affect students’ academic performance</li>
	<li>Collaborate with teachers, administrators and parents regarding student issues</li>
	<li>Conducts learning seminars or brainstorming sessions on school-related issues and career planning</li>
	<li>Ensure an updated information / report of each student on file and in the Centralized Student Database or existing database system in place</li>
	<li>Assist the Admissions Office in administering entrance examinations and group testing;</li>
	<li>Refer possible cases of mental health disorders to partner Psychological clinics</li>
</ul>

College Guidance Counselor

Edge Tutor is an innovative platform that offers comprehensive tutor support solutions. It provides rewarding learning experiences by sourcing, screening, training, and retaining highly qualified tutors. The platform was founded in 2022 by Harvard alumnus Henry Motte-Muñoz and initially operated under Edukasyon.ph, the leading EdTech platform in the Philippines with over 10 million visitors.


In 2023, Edge Tutor spun out of Edukasyon.ph to focus entirely on its mission of offering an exceptional online tutoring service. The team at Edge Tutor comprises industry experts with decades of experience working with some of the world's most prominent online tutoring companies, such as Education First, VIPKID, 51Talk, and AllRight. Moreover, the team members hold qualifications and training from distinguished institutions such as Cambridge University and Trinity College London.

EDGE Tutor International

EDGE Tutor Perks: 

<ul>
	<li>Teach internationally from home, enjoying the convenience and comfort of your own space.</li>
	<li>Enjoy year-round teaching opportunities, ensuring a stable and consistent workload.</li>
	<li>Customize your teaching schedule to align with your lifestyle and personal commitments.</li>
	<li>Get 24/7 All-Human Support team to seamlessly connect you with your students</li>
	<li>Access prepared teaching materials and resources to enhance your lessons</li>
	<li>Expand your expertise and open doors to further career opportunities with paid international training</li>
	<li>Teach a diverse range of students, including both group classes and personalized one-to-one lessons.</li>
	<li>Make a positive and lasting impact on learners of all ages</li>
</ul>

ESL Online Math Tutor For Global Students Part time

Caspo Incorporated is a Strategic Support Provider that provides technical support and services to its clients in the areas of sports information intelligence, predictive analytics and data management. Its operations started on July 2005 and is based in the Philippines’ Central Business District – Ayala Avenue, Makati City for more than 14 years.

We are in need of dynamic and results-driven individuals who are dedicated to reaching higher levels of excellence in terms of personal and professional growth.
What the company prides itself in:

- We empower our clients with expert advisory services based on advanced as well as predictive analytics.
- We conduct consistent research and data analysis to develop vast sports information repository to satisfy the specific needs and critical standards of our clients worldwide. Advanced info-communication technology and applications are leveraged upon to achieve excellence in all aspects of our business processes or business operations .
- We pride ourselves for being recognized for the commitment and expertise of our teams to deliver accurate, reliable, timely and effective support and services.

Caspo Incorporated

Key Accountability Areas

<ul>
	<li>Facilitate in live or recorded training sessions</li>
	<li>Partner with other members of Training and Organization Development Department to develop eLearning versions of classroom and written training materials</li>
	<li>Manage the end-to-end process of the Caspo Learning Hub from conceptualization, creation, testing, implementation and roll-out, evaluation of courses, monitoring and assessment of learners’ progress.</li>
	<li>Work in close coordination with the IT Software Development Team for the integration of developed modules in Company Platform</li>
</ul>

Training Officer | eLearning Specialist

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

A trainer performs or supervises the performance of training activities by performing any activity that is intended to increase the knowledge, skills, and abilities of an organisation’s employees. Moreover, a trainer is involved in developing, planning, or conducting training activities by adaption of the new application, product, and service being deployed.

Training and Deployment

<ul>
	<li>Provide booking and reservation services to corporate clients/customers.</li>
	<li>Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect payments.</li>
	<li>Send confirmation of travel arrangements and tickets to clients.</li>
	<li>Strive to proivde excellent customer service at all times.</li>
</ul>

Salary Package

<ul>
	<li>Monthly fixed salary P26,000 to 29,000</li>
	<li>Night shift differential pay</li>
	<li>Performance incentives</li>
	<li>HMO benefit from Day 1</li>
	<li>Government mandated benefits</li>
</ul>

Airline Ticketing Agents | BPO Cebu

To ensure we continue to fulfill our role as a provider of vital services to customers, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

About Wells Fargo

Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo Enterprise Global Services (EGS) 
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Wells Fargo has a long legacy with deep-rooted values that we live by every day. We work hard to attract exceptional talent to the business and we hope that the following information demonstrates why Wells Fargo truly offers a “welcome difference.”

Wells Fargo offers an inclusive environment where every team member knows and feels that they are valued, no matter their role. We refer to our employees as ‘team members’ because our people are resources to be invested in and because teamwork is essential to our success.
Collaboration is at the heart of our culture with everyone taking a proactive approach. Wells Fargo team members enjoy working together — across lines of business and geographies.

A welcome difference
“Welcome” is the basis of who Wells Fargo is as an international employer. We welcome team members into an inclusive environment that encourages amazing work. We find it important to let our team know that they are valued, no matter their role. As an employer we live by three important pillars;

Everyone matters. At Wells Fargo, our inclusive culture results in an atmosphere of respect and encouragement that has team members feeling great about coming into work every day. We value the viewpoints of our team members and encourage them to be their best.

I succeed when we all succeed. When collaboration is the expectation, everyone takes a proactive approach — pitching in to ensure all team members reach their goals. At Wells Fargo, our team genuinely enjoys working together.

Our progress, your development. Success is always in sight at Wells Fargo as our opportunity-rich international business, supportive managers, and engaged colleagues provide the environment for you to develop professionally and personally. We support your development and encourage you to advance your career. Additionally, our company’s global presence will allow team members to knowledge-share with their colleagues around the world.

We achieve our goals through collaboration and believe everyone matters at Wells Fargo. We create a community where we promote diversity and inclusion, wellness and volunteering.

Making Wells Fargo a great place to work, we have facilities that our team members can enjoy.
• Fitness gym
• Sleeping rooms
• Karaoke room
• Team member parking
• Sports court
• Quiet rooms
• Cafeteria
• Internal Shuttle service

Because we value inclusivity, Wells Fargo has special interest groups that you can join.
• Basketball, volleyball, football
• Badminton, chess
• Music, arts, dance
• Camera club
• Runners and riders club
• LGBTQ network
• Women’s network

Our Vision
Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

Our Values
Five primary values guide every action we take:

What’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime.

People as a competitive advantage. We strive to attract, develop, motivate, and retain the best team members — and collaborate across businesses and functions to serve customers.

Ethics. We’re committed to the highest standards of integrity, transparency, and principled performance. We do the right thing, in the right way, and hold ourselves accountable.

Diversity and inclusion. We value and promote diversity and inclusion in all aspects of business and at all levels. Success comes from inviting and incorporating diverse perspectives.

Leadership. We’re all called to be leaders. We want everyone to lead themselves, lead the team, and lead the business — in service to customers, communities, team members, and shareholders.
Our Goals

We want to become the financial services leader in these areas:

Customer service and advice. After listening to and understanding our customers and their financial goals, we want to provide exceptional service and guidance to help them succeed financially.

Team member engagement. Our team members are our most valuable resource. We want to be the employer of choice — a place where people feel included, valued, and supported; everyone is respected; and we work as a team.

Innovation. Through innovative thinking, industry-leading technology, and a willingness to test and learn, we create lasting value for customers — and increased efficiency for our operations.

Risk management. While working to set the global standard in managing all forms of risk, we want to serve customers’ needs and protect their assets, information, and privacy.

Corporate citizenship. We make a positive contribution to communities through philanthropy, advancing diversity and inclusion, creating economic opportunity, and promoting environmental sustainability.

Shareholder value. We want to deliver long-term value for shareholders through a balanced business model, strong risk discipline, efficient execution, and a world-class team.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Wells Fargo Philippines

In this role, you will:

Support Account Resolution functional area as an entry level Account Resolution Specialist by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems

Apply knowledge when communicating with delinquent customers

Seek ways to improve quality customer experience by collecting and negotiating terms of repayment on outstanding account balances

Perform routine transactional tasks, such as taking inbound calls and making outbound calls by utilizing either an auto dialer or direct dial system to determine reason for delinquency

Receive direction from supervisors, and escalate questions and complex issues to Account Resolution individuals

Interact with immediate Account Resolution team on basic Account Resolution related information, as well as internal and external customers

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