ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Process orders, forms, and applications.</li>
	<li>Update existing customer information.</li>
	<li>Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Take the customer through the sales process.</li>
	<li>Describe products and services.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Identify and overcome objections.</li>
</ul>

Client Solutions Representative | Makati

<ul>
	<li>Apply a positive attitude and top-notch customer service skills to make an impact on the customer's experience</li>
	<li>Provide accurate information to existing and potential customers via phone</li>
	<li>Assist customers by researching issues, exploring answers, and providing information and alternative solutions</li>
	<li>Place outbound customer service or customer satisfaction calls, as required by client</li>
	<li>Complete call guides; gather and verify required information</li>
</ul>

Customer Engagement Solutions Specialists | Sucat

<ul>
	<li>Provide ‘world-class’ service excellence to clients by offering consistent telephone banking experience</li>
	<li>Attend to both inbound &amp; outbound telephone calls in accordance with the standard operating procedures</li>
	<li>Processing of online banking transactions which include financial entries &amp; data maintenance</li>
	<li>Identify sales opportunities to further enhance client relationships</li>
</ul>

Client Solutions Officer | Financial Account | The Fort, BGC

<ul>
	<li>Provide information requested on product and services, subscription plans, payment process, installation scheudules, etc.</li>
	<li>Assist with any product issues and schedule technician visits if could not be resolved over the phone.</li>
	<li>Provide support and reassurance to clients in resolving any concerns.</li>
	<li>Makes customers and their needs a primary focus of one’s actions.</li>
</ul>

Technical Support Representatives | Security Support | Baguio

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Position Summary 

Responsible for supporting the architecture and design of high traffic sites compatible with modern browsers. Will be expected to participate in the innovation, evaluation and direct integration of different web applications, back-end and third party systems.

Major Duties and Responsibilities 

<ul>
	<li>Must be able to create web-based solutions that are compatible with different platforms such as modern web browsers, etc.</li>
	<li>Evaluate and implement web solutions and do prototypes.</li>
	<li>Performs end-to-end Systems Integration and Functional Validation of various components.</li>
	<li>Conducts system testing and verification, deployment.</li>
	<li>Ensures close collaboration with all internal and external groups to ensure proper implementation of different Web application solutions.</li>
	<li>Assist in documentation of architecture/design, deployment, operations and troubleshooting.</li>
	<li>Assist in functional validation of various components of the system that are either internally developed or licensed solutions from external vendors.</li>
	<li>Ensures that web application systems are always updated and secured to comply with application security standards such as OWASP, ISO, etc.</li>
	<li>Provides support to other DCT initiatives as needed.</li>
</ul>

Full Stack Developer | Digital Consumer Tech Division

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards, and have been certified ISO 27001:2013 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

ThinkBIT Solutions is looking for a candidate that will be an excellent addition to our company culture, where we value flexibility, collaboration, and excellence.

The candidate will perform key accounts management functions which include but may not be limited to the following:

<ul>
	<li>Prepare proposals and/or contracts.</li>
	<li>Develop and accomplish a lead generation plan that meets or exceeds quota targets.</li>
	<li>Research and prospect to make outbound cold calls or emails to prospective customers.</li>
	<li>Appropriately qualify all leads and establish an action plan.</li>
	<li>Maintain and expand the database of prospects for the organization.</li>
	<li>Pitch products and services to possible leads, customers, and partners</li>
	<li>Attend conferences, meetings, and industry events.</li>
	<li>Prepare marketing presentations, proposals, and collaterals if necessary</li>
	<li>Prepares weekly / monthly reports on tasks performed</li>
	<li>May manage client events; see to it that our service offered during events is fulfilled.</li>
	<li>Other tasks assigned/requested by his / her manager.</li>
</ul>

Business Developer

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Development, implementation and maintenance of Security Programs, Policies and Procedures</li>
	<li>Supports in the development of applicable globally-accepted standards, guidelines and procedures to achieve compliance to security policies and programs</li>
	<li>Contributes in the formulation and enhancement of the corporate Information Security Policy</li>
	<li>Implements and maintains established information security management program of the company</li>
	<li>Maintains reliability and integrity of the IT infrastructure by developing, implementing and exercising:</li>
	<li>Comprehensive Business Continuity Plan (including documentation of detailed procedures) to help the organization achieve recovery capabilities at an alternate site (Disaster Recovery Center)</li>
	<li>Incident Management Process (including documentation of detailed procedures) how to handle security incidents</li>
	<li>Other security programs in pursuit of new regulatory or legal compliance as authorized and approved by the Management</li>
	<li>Development, implementation and maintenance of IT Risk Management Process for IT Infrastructure</li>
	<li>Assists owners/custodians identify, evaluate, assess and secure their information assets</li>
	<li>Assists in determining the security posture of IT systems, applicability and effectiveness of implemented controls</li>
	<li>Generates and submits compliance and security assessment findings, recommendations and reports to the department manager</li>
	<li>Research and development of applicable controls from emerging security trends and technologies</li>
	<li>Selects, evaluates, recommends security controls</li>
	<li>Monitors and generates reports of the security program implementation, business continuity and recovery testing and activities during security assessments</li>
	<li>Development, implementation and maintenance of Procedural and Technical Security Controls</li>
	<li>Implements recommended security controls resulting from the risk assessment</li>
	<li>Monitors and generates reports of system status, performance and security events of implemented security controls</li>
	<li>Resolves issues arising from problems encountered on implemented security controls and/or escalates to third-party technical support</li>
	<li>Monitors and handles security incidents in accordance to established Incident Management Procedure which may involve coordination with other departments and external parties</li>
	<li>Maintains technical security controls managed by the department by conducting regular maintenance activities not limited to backup of systems</li>
	<li>Develops and maintains processes, procedural documents and up-to-date inventory of deployed and implemented security controls</li>
	<li>Observes and facilitates change management process for equipment, facilities, hardware and software utilized in the IT infrastructure</li>
	<li>Extended Delivery of Security Services (Security Education/Awareness Program, Consultancy and others)</li>
	<li>Supports in the development and conduct of approved information security awareness program to all employees and third-party personnel engaged with the company</li>
	<li>Assists in providing technical consulting services in accordance with approved standards to other departments on matters related to information security</li>
	<li>Assists the department in coordination with the Legal Division to achieve regulatory and legal compliance</li>
	<li>Works with internal and external/third-party auditors and consultants</li>
	<li>Coordinates with other Technical teams so that reliable and secure services are provided to internal and external clients</li>
	<li>Supervises the activities of third-party personnel/consultant whenever they are working on-site</li>
	<li>Regularly attends conferences, professional association meetings and technology seminars to remain well-informed with the latest information security technological developments.</li>
	<li>Performs other job-related tasks and projects that may be assigned by his/her superiors from time to time.</li>
</ul>

Information Security Officer

Responsible for driving quality practices on functional projects and implementing test automation strategies, frameworks, and tools. Work closely with cross-functional teams to enhance testing efficiency and deliver high-quality software products.

Responsibilities:

<ul>
	<li>Work closely with Product team and Engineering during solutioning to provide functional insights and review business requirements to polish acceptance criteria</li>
	<li>Generate Test Strategy and Plan that outlines the overall testing objectives, scope, and methods to achieve quality goals for a project</li>
	<li>Monitor Quality Metrics and conduct bug analysis session to improve product quality</li>
	<li>Drive QA effort throughout and until end of each release</li>
	<li>Maintain an updated regression suite both for manual and automated tests</li>
	<li>Identify and analyze issues, bugs, defects, and other problems particularly when problem is recurring; recommends and facilitates solutions to these issues</li>
	<li>Develop and implement test automation strategies, frameworks, and processes to improve testing efficiency and effectiveness.</li>
	<li>Collaborate with development and QA teams to identify test automation opportunities and define automation test plans.</li>
	<li>Design, develop, and maintain automated test scripts, harnesses, and libraries using industry-standard tools and frameworks.</li>
	<li>Drive continuous integration and continuous delivery (CI/CD) practices by integrating automated tests into the build and release pipelines.</li>
</ul>

Quality Assurance Lead | Digital Consumer Tech Division

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Track accounts receivables and keeps aging amounts at targeted levels</li>
	<li>Check the status of submitted claims</li>
	<li>Resubmit claims for appeal</li>
	<li>Send out patient statements</li>
	<li>Do patient collection phone calls</li>
	<li>Respond to patient phone inquiries</li>
	<li>Accept phone payments</li>
</ul>

Collections Consultant | Healthcare

The Dental Billing Specialist will be part of the Dental Insurance Billing/Collections Team, that provides services such as billing, collections, and payments posting for Dental clinics/service providers in the United States.

<ul>
	<li>Create accurate claims for quick and maximum reimbursement</li>
	<li>Track insurance claim status; appeal, correct rejected/denied insurance claims</li>
	<li>Work with dental clinics to gather supporting claim information</li>
	<li>Identify denial/rejection patterns and implement corrective policy for future prevention</li>
</ul>

Dental Billing Specialist

As an Account Executive, your primary responsibility for meeting digital sales targets by growing existing business, maximizing new business, capturing opportunity and supporting your team in achieving its goals. You will serve as the main link between our clients and the company and ensure that all our clients are highly satisfied. 

<ul>
	<li class="text-justify">Meet the set monthly, quarterly and yearly targets;</li>
	<li class="text-justify">Provide excellent customer service to our clients, and identify and solve client challenges proactively and creatively;</li>
	<li class="text-justify">Build strong relationships with customers and regularly update them on our products and services;</li>
	<li class="text-justify">Be a trusted business partner for our clients advertising needs by deeply understanding their business, products, and target market; </li>
	<li class="text-justify">Build business via prospecting and lead-generation; </li>
	<li class="text-justify">Effectively project manage campaigns from the preliminary stages, implementation to post-evaluation;</li>
	<li class="text-justify">Ensure a deep understanding of ABS-CBN digital properties and offers, and aligning them with clients’ business objectives and target markets.</li>
	<li class="text-justify">Provide timely and accurate information using the assigned sales/order management system </li>
	<li class="text-justify">Perform other duties assigned. </li>
</ul>

Digital Ad Sales Executive

As part of the Revenue Operations team, the Campaign Solutions Specialist is the primary contact for our digital sales team as they manage the end-to-end journey of all digital advertising campaigns across ABS-CBN’s properties, providing presales consultative support and mid campaign optimization strategies; through to post campaign analysis and recommendations.

As a Campaign Solutions Specialist, you are known as being a team player, going above and beyond to deliver outstanding work and service to our sales teams and advertising partners. Being well versed in the basics of ad operations/campaign management, you are someone who takes great pride in what they do, constantly looking at ways to improve systems/processes and stakeholder experience alike.

 

<ul>
	<li>Execute campaign operational tasks relating to Campaign Management duties including but not limited to trafficking and monitoring of advertising campaigns</li>
	<li>Coordinate with advertising partners for the delivery of creative assets, to spec, so as to ensure that campaigns are launched correctly within the given SLAs</li>
	<li>Provide our commercial teams with presales support, unlocking potential commercial opportunities through their understanding of ABS-CBNs advertising portfolio</li>
	<li>Communicate regularly with commercial stakeholders, both internally and externally, regarding campaign performance, issues and optimization opportunities</li>
	<li>Lead the troubleshooting of any campaign related issues which may arise</li>
	<li>Develop a deep understanding, and become a subject matter expert, of ABS-CBN’s advertising ecosystem and capabilities</li>
	<li>Coordinate all digital ad operations concerns to other teams such as, but not limited to, Commercial Team, Data team and Marketing team. This includes ad implementation process and updates</li>
	<li>Perform other duties and responsibilities that may be assigned from time to time as deemed necessary </li>
</ul>

Ad Campaign Solutions Specialist

<ul>
	<li>Delivers defined project outcomes on time, within budget and with a high level of quality</li>
	<li>Aligns project with overall program policies, roadmap, constraints and plans. Prioritizes tasks and resolves issues/conflicts</li>
	<li>Governs and resolves risks and issues that impact project delivery across different content disciplines (SW development, SW Testing, Infrastructure)</li>
	<li>Responsible for the overall project communication plan and manages relationships with project stakeholders</li>
	<li>Maintain &amp; improve the standard approach for Agile Projects </li>
	<li>Coordinate and manage expectations of the client</li>
	<li>Manage resources and team to be able to deliver to client expectations</li>
	<li>Attend client meetings and briefs.</li>
</ul>

Project Manager

COMPANY OVERVIEW 

Primal Enterprises Corporation (PEC) was incorporated in 1988 and is one of the largest importers and distributors of automotive aftermarket products in the Philippines, supplying a range of globally-sourced automotive parts, accessories, electronics, and lubricants to key cities nationwide. Some of our popular automotive brands: 

●	VIC automotive filters from Japan
●	MAG 1 lubricants and chemicals from USA
●	Hi-Q brake pads and shoes from Korea
●	MA-FRA car care products from Italy
●	Deflector car accessories and many more

Beyond automotive aftermarket products, PEC is rapidly expanding into energy-saving devices and materials for architectural and industrial use, such as but not limited to:

●	Sunbloc architectural-grade ceramic window films from Korea
●	United Oil industrial lubricants from Singapore

WHY JOIN US? 

To support our expansion, we need highly motivated, self-driven individuals who go above and beyond what is expected and possess high initiative and integrity to grow with us. If you have what it takes, we look forward to having you on our team!

By being part of our team, you will have the opportunity to experience the following:

●	Development of critical work and interpersonal skills through working with a wide range of people in multiple departments within the company
●	Commitment to achievement of goals, quality products, and concern for all stakeholders
●	Ample benefits commensurate with level of work, including bonuses and health allowance (details to be discussed in job offers)


CHECK US OUT 

To understand more about what we do, check out our Facebook pages:

	Sunbloc Performance Window Films: www.facebook.com/SunblocWindowFilms 
	MAG 1 Philippines: : www.facebook.com/MAG1Philippines 
	MA-FRA Philippines: www.facebook.com/MaFraPhilippines 
	VIC Filter Philippines: www.facebook.com/VICPhilippines

Primal Enterprises Corporation

<ul>
	<li>The Digital Marketing Assistant shall help manage the Company's online presence through the use of tools such as e-commerce platforms, social media pages, and web marketing.</li>
	<li>He/she shall work closely with the Marketing team.</li>
	<li>To maintain various key brands' online presence and reach to web users.</li>
</ul>

Digital Marketing Assistant

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Overview:

As a Performance Marketing Specialist, you will plan, execute, and optimize digital marketing campaigns to drive measurable results and achieve business objectives. You will leverage various digital channels such as search engines, social media platforms, display advertising, and email marketing to increase brand awareness, generate leads, and drive conversions. Your role will involve analyzing campaign performance data, implementing A/B testing strategies, and optimizing campaigns to maximize return on investment (ROI).

Key Responsibilities:

<ol>
	<li>Campaign Strategy Development: Develop comprehensive digital marketing strategies aligned with business goals, target audience demographics, and market trends. Collaborate with cross-functional teams to ensure campaign alignment with overall marketing objectives.</li>
	<li>Campaign Execution: Execute digital marketing campaigns across various channels, including but not limited to PPC (Pay-Per-Click), CPAS (Lazada, Shopee, Zalora), Meta advertising, display advertising, and email marketing. Coordinate with creative teams to develop compelling ad creatives and landing pages.</li>
	<li>Performance Analysis: Monitor and analyze campaign performance metrics such as click-through rates (CTR), conversion rates, cost per acquisition (CPA), return on ad spend (ROAS), and other KPIs. Utilize analytics tools such as Google Analytics, Meta Business Suite, Marketplace Sponsored Solutions and others to gain insights and identify optimization opportunities.</li>
	<li>A/B Testing and Optimization: Conduct A/B tests on ad creatives, landing pages, targeting parameters, and other campaign elements to optimize performance. Implement iterative improvements based on data-driven insights to increase campaign effectiveness and ROI.</li>
	<li>Budget Management: Manage digital marketing budgets effectively, allocating resources across channels and campaigns to maximize results within budget constraints. Monitor spending and adjust allocations based on performance and strategic priorities.</li>
	<li>Audience Targeting and Segmentation: Utilize audience targeting tools and segmentation strategies to reach specific audience segments with personalized messaging and offers. Continuously refine audience targeting based on performance data and audience insights.</li>
	<li>Stay Updated on Industry Trends: Stay abreast of the latest developments and trends in digital marketing, including new advertising platforms, technologies, and best practices. Leverage industry insights to innovate and optimize campaign strategies.</li>
	<li>Reporting and Communication: Prepare regular reports and presentations on campaign performance, highlighting key metrics, insights, and recommendations for optimization. Communicate effectively with stakeholders to provide updates, gather feedback, and align on strategic priorities.</li>
</ol>

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