ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Take incoming calls or messages on reported cybersecurity issues</li>
	<li>Gather information from the user to understand the source of the cybersecurity breach and area of vulnerability</li>
	<li>Provide guidance to the customers on how to recover or restore any files</li>
	<li>Guide customers or users on how best to secure their software and security data</li>
	<li>Report the issue for tracking and resolution</li>
</ul>

Technical Support Specialist | Cybersecurity Account | Fort BGC

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

Purpose

<ul>
	<li>Manage and support ISMS activities in accordance with set objectives. Continuously develop and enhance information security knowledge and skills through participation of upskilling activities and training appropriate to the position.</li>
</ul>

Duties and Responsibilities 

<ul>
	<li>Manage internal and external information security projects through effective project planning and implementation delegated by Senior Implementor or Lead.</li>
	<li>Assist in the conduct of the internal audit program as facilitated by the internal audit team. As well as providing assistance to the organization on the preparation for external audit, during the audit, and post-audit activities.</li>
	<li>Maintain and assist in the enhancement of the organization’s information security program through the development of security awareness initiatives, monitoring of ISMS metrics based on ISMS objectives.</li>
	<li>Develop and/or update ISMS documentation such as policies, guidelines, and procedures as necessary.</li>
	<li>Support performance monitoring of the implementation team through proactive feedback.</li>
	<li>Provide/Assist in the Information security-related awareness campaign within the organization from time to time.</li>
	<li>Develop one’s information security knowledge and build information security credentials by gaining the prescribed certifications. Immerse in group-initiated activities that promote soft skills development required for the role.</li>
</ul>

Cybersecurity Implementer

Duties and Responsibilities

Core Responsibilities

<ul>
	<li>Accomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization as a whole.</li>
</ul>

Business Relationship Management

<ul>
	<li>Professionally represent Trends management; enriching client relationships and providing expertise, composure and competence.</li>
</ul>

Service Operations Management

<ul>
	<li>Review and approve advisories</li>
	<li>Report to the immediate head-on significant events that happened on the assigned shift and ensuring a smooth and orderly transition to the incoming team member.</li>
	<li>Effectively and efficiently conduct turn-over activities during shift turn-over.</li>
</ul>

Service Operations Management - Event &amp; Monitoring Management

<ul>
	<li>Assist and guide SOC Analysts in the monitoring of security events for proper categorization and prioritization.</li>
	<li>Assist and guide SOC Analysts in the creation and updating of tickets.</li>
	<li>Provide assistance and appropriate actions in the remediation of critical information security incidents.</li>
</ul>

Service Operation Management - Incident Management

<ul>
	<li>Act as an Incident Handler for P1 and P2 incidents</li>
	<li>Escalate to Incident Manager for P1 and P2 incidents</li>
	<li>For non P1 and non P2 incidents</li>
	<li>Manage Incidents</li>
	<li>Manage escalation</li>
	<li>Communicate with Trends SOC Analysts/Incident Responders/Specialist and provide/communicate update to Client and Trends internal resources (SDM, SOC Manager, Service Operations Head, MICTS Head)</li>
</ul>

Organizational Development - Team Management

<ul>
	<li>Supervise the operations and ensure it is in accordance with the support and operation policies, protocols and procedures</li>
	<li>Train and coach new member going on board, specifically on policies and process</li>
	<li>Responsible for providing task assignments for resource within his team</li>
	<li>Conduct performance review of his team members</li>
</ul>

Change Management

<ul>
	<li>Supervise the implementation of changes.</li>
</ul>

Information Management

<ul>
	<li>Promote and contribute to Service Operations' information and knowledge repository.</li>
</ul>

Cybersecurity Team Lead

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

<ul>
	<li>Planning, implementing, managing, monitoring, and upgrading security measures for the protection of the organization's data, systems, and networks.</li>
	<li>Troubleshooting security and network problems.</li>
	<li>Responding to all system and/or network security breaches.</li>
	<li>Ensuring that the organization's data and infrastructure are protected by enabling the appropriate security controls.</li>
	<li>Participating in the change management process.</li>
	<li>Testing and identifying network and system vulnerabilities.</li>
	<li>Daily administrative tasks, reporting, and communication with the relevant departments in the organization.</li>
</ul>

SOC Analyst

<ol style="list-style-type: upper-alpha;">
	<li>
	Vulnerability Assessment and Penetration Testing
	</li>
</ol>

<ul>
	<li>Plan and execute Vulnerability Assessment (VA), Vulnerability Management (VM), Vulnerability Assessment and Penetration Testing (VAPT), Phishing Simulation, and Red Teaming activities.</li>
	<li>Evaluate the effectiveness of existing security controls and provide recommendations for improvements.</li>
	<li>Simulate real-world cyber-attacks to identify potential weaknesses.</li>
	<li>Prepare detailed reports on findings, and recommended remediation strategies.</li>
	<li>Communicate findings to technical and non-technical stakeholders in a clear and understandable manner.</li>
	<li>Work closely with cross-functional teams to integrate security best practices into development and operational processes.</li>
	<li>Collaborate with IT teams, developers, and system administrators to address and resolve security issues.</li>
	<li>Stay informed about the latest security threats, vulnerabilities, and industry best practices.</li>
</ul>

 

<ol style="list-style-type: upper-alpha;">
	<li>Digital Forensics and Incident Response</li>
</ol>

<ul>
	<li>Assist in conducting digital forensics investigations on various digital devices, including computers, servers, mobile devices, and network equipment.</li>
	<li>Utilize industry-standard forensic tools and techniques to acquire, analyze, and preserve digital evidence.</li>
	<li>Coordinate incident response efforts during cybersecurity incidents, including data breaches, malware infections, and unauthorized access.</li>
	<li>Implement incident response plans to contain and eradicate security incidents effectively.</li>
	<li>Collaborate with cross-functional teams to minimize the impact of incidents, providing guidance on corrective actions.</li>
	<li>Prepare detailed and well-documented reports outlining findings, methodologies, and recommendations.</li>
	<li>Contribute to post-incident reports, sharing insights and lessons learned for continuous improvement.</li>
</ul>

 

C. Other responbilities

<ul>
	<li>Ensure the execution of services within the allocated budget hours or parameters defined by the Service Level Agreement.</li>
	<li>Obtain professional certifications and actively participate in relevant training sessions related to the provided services.</li>
	<li>Deliver high-quality services to clients with the goal of ensuring customer satisfaction.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test measures the ability to relate and respond appropriately to different situations.

Dealing with Irate Customers

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

Evaluating and identifying important and relevant information in different formats such as charts, tables, survey results, narratives and other reports are higher order skills that are critical in making decisions and developing solutions.

Data Interpretation

This test unit measures the ability to isolate the root cause and efficiently provide sound solutions to technical issues.

When computer systems have problems, understanding system functions, components, and typical problems allows an employee to quickly determine the root causes of the breakdown. Knowing what information to gather, the diagnostic tools to use, and what solutions to test can simplify solving a technical problem. Ability to troubleshoot is needed in every company but it is a set of special skills that takes a considerable amount of time to learn. This test measures the ability to isolate root cause and provide sound solutions to technical issues efficiently.

Computer Troubleshooting Fundamentals

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Technical Consulting Engineer

Purpose

To accomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization as a whole.

Duties and Responsibilities

<ul>
	<li>Prepare audit reports that identify technical and procedural findings and provide recommended remediation strategies/solutions.</li>
	<li>Perform technical (evaluation of technology) and nontechnical (evaluation of people and operations) risk and vulnerability assessments of relevant technology focus areas (e.g., local computing environment, network and infrastructure, enclave boundary, supporting infrastructure, and applications).</li>
	<li>Conduct and/or support authorized penetration testing on enterprise network assets.</li>
	<li>Conduct required reviews as appropriate within environment.</li>
	<li>Make recommendations regarding the selection of cost-effective security controls to mitigate risk (e.g., protection of information, systems and processes).</li>
	<li>Participate and collaborate in Knowledge Transfers within the VAPT Team.</li>
</ul>

VAPT Engineer | Hybrid

Welcome to NutriAsia! We are the Philippine's foremost producer, marketer and distributor of quality sauces and condiments. As the leading player in the local sauces and condiments market, we are known for producing iconic Filipino brands that continue to be part of every Filipino home. Certainly, we are not just about producing the best sauces and catsup that have put Pinoy cuisine on top of the charts. In line with our mission to bring happiness through good food, warmth, and laughter enjoyed together, we are also about building a future for our employees, business partners, and customers - based on "malasakit", excellence, respect, ingenuity and integrity, and teamwork. In NutriAsia, we take great pride in building true Filipino brands that enrich every meal experience. Ang bawat kainan na kasama ang NutriAsia, siguradong Masarap at Masaya!

Nutri-Asia, Inc.

Objectives:

As a DevOps Engineer, you will play a strategic role in scaling our infrastructure, streamlining our development process, and ensuring the reliability and security of our applications. You will collaborate with cross-functional teams to automate, optimize, and innovate our systems to support our growth objectives. 
 
 
Duties and Responsibilities:

<ul>
	<li>Design, build, and maintain CI/CD pipelines for deployment, monitoring, and orchestration of our complex software environment.</li>
	<li>Develop automation tools to efficiently deploy and manage cloud infrastructure across multiple regions and services (AWS, Azure, GCP).</li>
	<li>Ensure systems are safe and secure against cybersecurity threats by implementing industry best practices regarding privacy, security, and regulatory compliance.</li>
	<li>Work closely with the development and QA teams to understand architectural and operational requirements, ensuring systems are designed for reliability, scalability, and performance.</li>
	<li>Conduct post-mortem incident reviews and implement preventive measures to avoid recurrence.</li>
	<li>Stay current with new technology options and vendor products, recommending changes and upgrades as appropriate.</li>
	<li>Act as a mentor to junior DevOps team members, providing guidance and support in their professional development.</li>
</ul>

DevOps Engineer

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

Overview

The Asst. DPO is primarily responsible for compliance with the Data Privacy Act of 2012 (the “DPA”), its Implementing Rules and Regulations, issuances by the National Privacy Commission (“NPC”), and other applicable laws and policies.

About the Role 

A. Data Privacy Compliance as Core/Primary Function

<ul>
	<li>Collect information to identify the processing operations, activities, programs, or systems of the Company, and maintain records thereof</li>
	<li>Analyze and check the compliance of processing activities, including the issuance of security clearances</li>
	<li>Inform, advise, and issue recommendations including the necessity of executing Data Sharing Agreement with third parties</li>
	<li>Ascertain renewal of accreditation or certifications necessary</li>
	<li>Ensure the conduct of privacy impact assessments and project audits and prepare information systems/project audit documentation, reports, and the corrective and preventive action plans</li>
	<li>Inform/advise the DPO regarding complaints and/or the exercise by data subjects of their rights</li>
	<li>Ensure proper data breach and security incident management by the Company, and prepare reports and other documentation</li>
</ul>

B. Project Audit as Core/Primary Function

<ul>
	<li>Conduct a thorough research on the auditing areas and conduct comprehensive audits</li>
	<li>Evaluate and manage the risk factors involved</li>
	<li>Derive conclusions based on the audits conducted, maintain the documentation and papers</li>
	<li>Train and mentor and manage the audit staff</li>
	<li>Plan and manage assigned audit projects</li>
	<li>Prepare audit plan and coordinate audit activities;</li>
</ul>

Manager, Assistant DPO

Siloam Hospital Group (SHG) is Indonesia's top leading hospital chain with 41 hospital units across the nation. Providing progressive and innovative healthcare services since 1996, Siloam was established in a mission to increase equitable access to affordable, quality healthcare across Indonesia.

The Group's vision of International Quality, Reach, Scale, and Godly Compassion continues to set the platform for Siloam to respond to the dynamic social transformation in Indonesia, while at the same time developing a business strategy that allows our hospitals to operate at a lower cost on economies of scale and enhance affordability in the nation's medical care demands.

 

Siloam continually seeks out motivated and professional leaders to join our team!  

Join us as we make way to push boundaries and pioneer into the era of innovation, transformation, and digitalization!

The Skill to Pioneer. The Spirit to Care.  

#BersamaSiloam 

 

Find us on:

PT Siloam International Hospitals Tbk (Head Office) 

Gedung Fak. Kedokteran UPH Lt. 32, Jl. Boulevard Jend. Sudirman No. 15 

Lippo Village, Tangerang - Banten 15810, Indonesia 

Instagram: @siloamhospitals & @alasiloam

LinkedIn: Siloam Hospitals Group 

Siloam Hospitals Group

<ul>
	<li>Support Vulnerability Management team in doing 3rd party cybersecurity risk profile</li>
	<li>Support Vulnerability Management team in reviewing and validating cybersecurity risk profile </li>
	<li>Support Vulnerability Management team in doing other related roles</li>
</ul>

Cybersecurity Intern

Boldr | Outsourcing With Impact. 

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Boldr

WHAT IS YOUR ROLE

As a Back End Developer within our technology team, you will be responsible for designing, developing, and maintaining the server-side components of our digital solutions, with a strong focus on CMS systems. Collaborating with Front End Developers, Dynamics Developers, Data Analysts, and DevOps Engineers, you will ensure the seamless integration of web applications with our middleware, database systems, and CMS. Reporting to the Head of Technology, you will play a vital role in delivering robust and scalable digital solutions.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

<ul>
	<li>Be an advocate through active involvement in promotional and marketing activities and through broader networking and introductions.</li>
	<li>Design, develop, and maintain server-side applications using C# .NET, with a strong emphasis on CMS systems, particularly Umbraco.</li>
	<li>Collaborate with Front End Developers to integrate front-end components with back-end systems and CMS.</li>
	<li>Implement RESTful APIs for communication between front-end and back-end services.</li>
	<li>Work on data modeling and database design using SQL Server, ensuring data integrity and performance.</li>
	<li>Collaborate with the DevOps team to implement CI/CD pipelines for back-end and CMS code deployment.</li>
	<li>Ensure code quality and maintainability through code reviews and adherence to coding standards.</li>
	<li>Troubleshoot and debug back-end and CMS issues, ensuring the reliability and efficiency of applications.</li>
	<li>Work closely with the Product Manager to understand project requirements and deliver technical solutions.</li>
	<li>Collaborate closely with Front End Developers to ensure seamless integration of front-end components and deliver a unified user experience.</li>
	<li>Adherence to coding standards, best practices, and documentation guidelines to ensure maintainability, readability, and scalability of the back-end codebase.</li>
	<li>Stay up-to-date with emerging back-end technologies, CMS systems, and industry trends to recommend improvements and optimizations.</li>
</ul>

Back End Developer

WHAT IS YOUR ROLE

As a Front-End Developer within our technology team, you will be responsible for implementing user interfaces that provide exceptional user experiences. Collaborating with the UX/UI Designer and Back-End Developers, you will bring web applications to life using Vue.js and other modern front-end technologies. Reporting to the Head of Technology, you will play a key role in delivering customer-centric digital solutions.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

<ul>
	<li>Develop and maintain user interfaces for web applications using Vue.js and other modern front-end technologies.</li>
	<li>Collaborate closely with UX/UI Designers to translate design concepts into responsive and visually appealing interfaces.</li>
	<li>Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.</li>
	<li>Work with Back-End Developers to integrate front-end components with C# .NET middleware.</li>
	<li>Write clean, maintainable, and well-documented code in Git repositories, following established coding standards.</li>
	<li>Participate in code reviews to ensure code quality and adherence to best practices.</li>
	<li>Troubleshoot and debug front-end issues, ensuring a smooth user experience.</li>
	<li>Stay up to date with emerging front-end technologies and industry trends to recommend improvements and enhancements.</li>
	<li>Collaborate with the DevOps team to implement CI/CD pipelines for front-end code deployment.</li>
</ul>

Front End Developer 

We are a technology-based and internet

development express delivery company,

we entered the market in Indonesia back in 2015

to provide fast, easy, and hassle-free delivery service

with efficient claims settlement system.

Through the success of penetrating the express market and

eventually became the country’s leading e-commerce brand,

J&T is now expanding across Southeast Asia.

PH Global Jet Express Inc.

<ol>
	<li>Respond to privacy and security queries, concerns, requests, and complaints. </li>
	<li>Coordinate with appropriate teams for the resolution of privacy and security queries, concerns, requests, and complaints.</li>
	<li>Monitor and track the end-to-end process or privacy and security queries, concerns, requests, and complaints. </li>
	<li>Create monthly and ad hoc operational reports.</li>
	<li>Recommend privacy support process improvements.</li>
	<li>Improve the company’s privacy compliance posture by leading and participating in information security and data privacy-related audits and compliance initiatives.</li>
	<li>Engage in continuous data privacy training and education.</li>
	<li>Perform all other duties and tasks that will promote information security and data privacy.</li>
	<li>Perform other duties and tasks that will promote data privacy and security and uphold the rights of data subjects.</li>
	<li>Performs other functions that may be assigned by the Legal Director from time to time.</li>
</ol>

Data Privacy Officer (DPO)

Core Responsibilities

<ul>
	<li>Accomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization.</li>
</ul>

Business Relationship Management

<ul>
	<li>Professionally represent Trends management; enriching client relationships and providing expertise, composure, and competence.</li>
</ul>

Service Operations Management

<ul>
	<li>Review and approve advisories</li>
	<li>Report to immediate head on significant events that happened on the assigned shift and ensuring smooth and orderly transition to the incoming team member.</li>
	<li>Effectively and efficiently conduct turn-over activities during shift turn-over.</li>
	<li>Generate, prepare, and review reports according to service commitments such as daily, weekly, monthly, and quarterly reporting to clients</li>
	<li>Supervise and maintain SOC Service Level Agreement compliance to clients according to service commitments.</li>
	<li>Act as Officer In-charge during the absence of Team Lead</li>
</ul>

Service Operations Management - Event &amp; Monitoring Management

<ul>
	<li>Assist and guide SOC Analysts in the monitoring of security events for proper categorization and prioritization.</li>
	<li>Assist and guide SOC Analysts in the creation and updating of tickets.</li>
	<li>Provide assistance and appropriate actions in remediation of critical information security incidents.</li>
</ul>

Service Operations Management - Incident Management

<ul>
	<li>Perform initial triaging of Incidents for P1 and P2 incidents before escalating to Incident Response Group</li>
	<li>Escalate to Incident Response L3 / Manager for P1 and P2 incidents.</li>
	<li>For non P1 and non P2 incidents
	<ul>
		<li>Manage Incidents</li>
		<li>Manage escalation</li>
		<li>Communicate with Trends SOC Analysts/Incident Responders/Specialist and provide/communicate update to Client and Trends internal resources (SDM, SOC Manager, Service Operations Head, MICTS Head)</li>
	</ul>
	</li>
</ul>

Organizational Development - Team Management

<ul>
	<li>Supervise the operations and ensure it is in accordance with the support and operation policies, protocols and procedures.</li>
	<li>Train and coach new member going on board, specifically on policies and process</li>
	<li>Responsible for providing task assignments for resource within his team</li>
	<li>Conduct performance review of his team members during absence of Team Lead</li>
	<li>Monitor team members training accomplishment and technical improvement progress.</li>
</ul>

Change Management

<ul>
	<li>Supervise the implementation of changes.</li>
</ul>

Information Management

<ul>
	<li>Promote and contribute to Service Operations' information and knowledge repository. </li>
</ul>

Performance Management and Coaching

Network Security

Windows Server

Information security

Linux

Cisco Networking (CCNA)

Security Operations Senior Engineer

I. Job Description 

The Information Security Manager is an experienced and highly skilled individual who will lead Corporate IT’s information security initiatives and ensure compliance with industry standards and regulations. Will be responsible for establishing and maintaining information security policies, implementing security controls, conducting risk assessments, and building a strong security culture.

II. Duties and Responsibilities 

<ul>
	<li>Develop, implement, and maintain an information security management framework, including policies, procedures, and controls to protect the confidentiality, integrity, and availability of information assets.</li>
	<li>Lead team of security administrations to design, implement and enforce security controls for all aspects of the TGI infrastructure</li>
	<li>Lead team of process improvement analysis to maintain and identify continual improvements to relevant policies and processes under Corporate IT</li>
	<li>Ensure compliance with relevant industry standards (ISO 27001, CIS CSC and others), regulations (Data Privacy Act), and best practices related to information security.</li>
	<li>Conduct regular risk assessments and vulnerability assessments to identify and prioritize potential security threats and vulnerabilities, and develop mitigation strategies.</li>
	<li>Collaborate with cross-functional teams to design and implement security controls and measures to mitigate identified risks and vulnerabilities.</li>
	<li>Oversee the implementation and management of security technologies, such as firewalls, intrusion detection systems, encryption solutions, and endpoint protection tools.</li>
	<li>Monitor and analyze security incidents and events, conducting investigations as necessary, and implementing incident response plans.</li>
	<li>Provide guidance and support to IT teams and employees on information security practices, policies, and awareness training.</li>
	<li>Stay updated with emerging threats and security trends, and assess their potential impact on the organization's information security posture.</li>
	<li>Lead the development and execution of security awareness and training programs to promote a culture of security consciousness among employees.</li>
	<li>Coordinate and participate in internal and external audits related to information security and compliance, ensuring timely remediation of identified issues.</li>
	<li>Collaborate with third-party vendors and partners to ensure their compliance with information security requirements and contractual obligations.</li>
</ul>

Information Security and Standards Manager

Purpose

To accomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization as a whole.

Duties and Responsibilities

Incident Forensics

<ul>
	<li>To be responsible for all phases of the forensic examination of digital media, including on-site and off-site evidence acquisition or seizures, forensic analysis, and reporting, while maintaining chain of custody and following rules of evidence.</li>
	<li>To evaluate emerging forensic technologies.</li>
	<li>To coordinate with clients, other domain specialists, internal &amp; external SMEs, and other related departments or units in gathering pieces of evidence and information relating to an incident</li>
	<li>To participate in creating a customized, environment-appropriate mitigation plan.</li>
	<li>To create forensic reports and other crucial communications to be reviewed by the acting head/superior.</li>
	<li>To actively create thorough documentation on each investigated incident providing insights and lessons learned.</li>
	<li>To continue learning and expand knowledge and expertise in the field.</li>
</ul>

Process Engineering

<ul>
	<li>To proactively contribute to the establishment of the most effective and efficient processes.</li>
	<li>To promote and uphold compliance to agreed standards and processes.</li>
</ul>

Continuous Improvement

<ul>
	<li>To collaborate with the team leader and other members in improving workflows, documentation, standards, and processes.</li>
</ul>

Information Management

<ul>
	<li>To promote and contribute to Forensics and Incident Response Security Team's information and knowledge repository.</li>
</ul>

Kalibrr Job Search