Our group of companies range from services, food and beverage, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

● Bachelor’s degree holder, preferably fresh graduates. No experience required. 
● Can be trained and quick to adapt and absorb information 
● Detail-oriented, quality-focused, and meticulous 
● Well-organized and highly motivated with a strong work ethic 
● Good communication and strong comprehension skills in written and spoken English 
● Ability to work independently, cooperatively, and collaboratively as a team member 
● Ability to work on repetitive tasks efficiently and effectively with minimal errors 
● Can maintain the confidentiality of all information at all cost 
● Can handle stress and work under pressure

Language Annotation Specialist

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
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•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
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•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Managing, supervising and providing technical advice on telecommunications systems</li>
	<li>Receiving feedback, identifying users’ needs and requirements and mobilizing existing technology to meet their criteria</li>
	<li>Documenting plans, requests, activities, and specifications and reporting on them</li>
	<li>Cooperate with management to develop staff and improve their skills</li>
	<li>Follow industry’s standards and best practices</li>
</ul>

Customer Service Specialist | Telco | Mandaluyong

<ul>
	<li>Managing, supervising and providing technical advice on telecommunications systems</li>
	<li>Receiving feedback, identifying users’ needs and requirements and mobilizing existing technology to meet their criteria</li>
	<li>Documenting plans, requests, activities and specifications and reporting on them</li>
	<li>Cooperate with management to develop staff and improve their skills</li>
	<li>Follow industry’s standards and best practices</li>
</ul>

Customer Service Specialist | Telco | Makati

Ricoh is one of the worlds's leading suppliers of office automation equipment, including copiers, facsimiles machines, data processing systems, and related supplies. Ricoh is also renowned for its state-of-art electronic devices and photographic equipment.

RICOH ( Philippines) Inc.

<ul>
	<li>Attain total customer service satisfaction and customer retention by providing quality services in areas of emergency and preventive maintenance, replacement of parts and meter collection;</li>
	<li> Ensure high level of service through quality work and interaction with users and external customers;</li>
	<li>Serve as productive member of the Customer Service team through active participation, cooperation and implementation of its policies, standards and programs;</li>
	<li>Contribute to the achievement of Department’s objective in revenue, profit, copy volume &amp; quality standards.
	 
	</li>
</ul>

Customer Engineer

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App (https://salina.app/). This suite encompasses a chat-with-video app, a chat-with PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application (https://media-meter.com/). The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Your Role: 

<ul>
	<li> Web Development: Play a key role in developing and maintaining user interfaces for our innovative web applications. </li>
	<li> Framework Proficiency: Enhance your skills with modern frontend frameworks and libraries. </li>
	<li>Collaborative Development: Use version control systems like Git to work effectively with the team. </li>
	<li>Design Implementation: Apply responsive and mobile-first design principles in development. </li>
	<li>Team Collaboration: Understand project requirements and contribute to a </li>
	<li>cooperative development environment.</li>
</ul>

Soft Skills: 

<ul>
	<li> Professionalism: Strong work ethic, integrity, and responsibility. </li>
	<li> Adaptability: Ability to adjust to changing priorities and project demands. </li>
	<li>Teamwork: Skill in collaborating effectively and fostering a team-oriented </li>
	<li>environment. </li>
	<li> Creativity: Bringing innovative solutions to enhance project quality. </li>
	<li> Empathy: Understanding the needs and perspectives of team members and users. </li>
	<li> Time Management: Efficiently balancing time to meet project deadlines. </li>
	<li>Continuous Learning: Proactive in learning and adapting to new challenges and technologies. </li>
</ul>

What We Offer: 

<ul>
	<li> Fast growth in a dynamic, engaging environment. Evaluations for growth are done every quarter. </li>
	<li>Mentorship from experienced developers and engagement in a supportive work culture. </li>
	<li> Exposure to projects at the cutting-edge of generative AI.</li>
</ul>

Junior Front End Developer

PAFCPIC stands for the Philippine Army Finance Center Producers Integrated Cooperative, affectionately referred to by its members as "PAPSI". PAFCPIC is a multi-awarded cooperative offering financial services through deposits and loans to its members serving in the Armed Forces of the Philippines.   

Its membership consists of military and civilian personnel (both active and retired) of the Philippine Army, Philippine Navy and Philippine Air Force, as well as their immediate dependents. With its current membership totalling more than 120,000 members, its main office is located along Bayani Road in Fort Bonifacio, Taguig City and has 25 satellite offices across the country – 13 in Luzon, 5 in Visayas and 7 in Mindanao. 

PAFCPIC is the first institution-based category winner of Gawad para sa Pinakatanging Kooperatiba (Gawad PITAK) of the Land Bank of the Philippines in 2004. It was the first cooperative recognized for Family Welfare and Community Development in 2004 and for Labor-Management Relations in 2013 under the Search for Model Companies by the Department of Trade and Industry (DTI) Center for Industrial Competitiveness. It was also the first cooperative to have been bestowed the Philippine Quality Challenge Level 2 Award in 2015 by the DTI Competitiveness Bureau in partnership with the Philippine Society for Quality Inc. 

PAFCPIC is currently registered with the Cooperative Development Authority (CDA) under Registry Number 9520-16000421 dated 16 October 2009.

PAFCPIC | Philippine Army Finance Center Producers Integrated Cooperative

<ul>
	<li>At least six (6) months of work-related experience.</li>
	<li>Proficiency with Microsoft Office</li>
	<li>Shorthand Writing Skills</li>
	<li>Records Management</li>
	<li>Encoding and Computer Literacy</li>
	<li>Communication Skills</li>
	<li>Customer Service</li>
	<li>Ability to multitask</li>
	<li>Can work with minimal supervision</li>
</ul>

Office Secretary

<ul>
	<li>Develops learning modules based on the results of the needs assessment.</li>
	<li>Delivers and/or facilitates training, webinars, workshops, onboarding, and other learning activities effectively.</li>
	<li>Acts as the OHR Portal administrator.</li>
	<li>Encodes data required in the OHR portal.</li>
	<li>Coordinates with external training service providers.</li>
	<li>Maintains all online platforms and communications of the Department.</li>
	<li>Prepares periodic reports.</li>
	<li>Performs other duties as may be directed from time to time.</li>
</ul>

Training Assistant

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Key Role

Prepare reports, analysis of available data and interpret client reports both qualitatively and quantitatively. He/She will be responsible for creating reports that maybe classified under the following terms. Basic data to which is the most frequent and easier to prepare and analyze. Extensive data report to which includes massive data and longer duration of content and data analytics is heavy. Last is the analysis report where one requires reading and analyzing each content of clips and coming up with a summary or recommendation based on the data gathered. To do this, the Report Analyst will have to work directly with the Operations Manager and the Assistant Operations Manager to ensure that reports are accurate and delivered in a timely manner and with a level of quality that ensures client satisfaction with every report submitted. The Media Analyst, in cooperation with the Operations Manager, is also responsible for establishing work processes that maximize the time and efficiency of creation of reports and thus ensure pro-activity in achieving company and client objectives.

 

Key Responsibilities

<ul>
	<li>To interpret and understand gathered and available data both qualitatively and quantitatively</li>
	<li>Create reports and presentations providing clear analytics story based on assigned clients and can accomplish reports based on scheduled deadlines.</li>
	<li>To present to clients accomplished media data report and can communicate the gathered data with clear understanding of the content data.</li>
	<li>Create and manage report deliverables against detailed scope of work with clear communication of applicable insight and data.</li>
	<li>Responsible for managing media data and other research work for completion of reports and presentations.</li>
	<li>Coordinate across different functioning business units for proper interpretations and development of reports.</li>
	<li>Identify, analyze, and interpret trends or patterns in complex data sets</li>
	<li>Proactively cooperate in joint company strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.</li>
	<li>Updating of data information in the company website.</li>
	<li>Use statistical methods to analyze data and generate useful business reports</li>
	<li>Must be up to date with current news and social media noise, trends and other current events</li>
</ul>

Media Analyst | MMI

Established in 1984, KLT Fruits Incorporated manufactures tropical fruit purees, concentrates, red beans jams as well as for markets in the US, Japan, Asia-Pacific, Europe, and the Philippines. We pride ourselves by not only providing quality products but also rendering technical services such as client product formulation, client process parameters, and new product development.

Through our knowledge of the industry, production know-how, and our commitment to quality, we are able to establish lifelong partnerships with our clients. Our team of experts and skilled associates guarantees the best customer service and more importantly, products of the highest quality.eS

KLT Fruits Inc

4.1 Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.

4.2 Maintains workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.

4.3 Complete production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.

4.4 Maintains quality service by establishing and enforcing organization standards.

4.5 Ensures operation of equipment by calling for repairs; evaluating new equipment and techniques.

4.6 Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests.

4.7 Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements; implementing change.

4.8 Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, resources; maintaining compliance with established policies and procedures.

4.10 Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.

4.11 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

4.12 Contributes to team by accomplishing related results as needed.

Production Supervisor

The company started as the Union Steel Plant Division of Bacnotan Cement Industries, Inc. (Bacnotan), a pioneer in the Philippine Cement Industry. It began commercial operations in 1963 with a galvanizing plant in Poro, La Union for the manufacture of Galvanized Iron (GI) sheets, expanding to Ilang, Davao City in 1968 and to Calamba, Laguna in 1990. In 1993, the steel plant was spun off from Bacnotan as a separate business unit, and incorporated as Bacnotan Steel Corporation, later renamed UNION GALVASTEEL CORPORATION (UGC). The company in 1997 established a modern Continuous Galvanizing Line and Color Coating Line for the manufacture of prepainted galvanized steel coils in Calamba, Laguna.

Today, UGC is the market leader in manufacturing and distribution of prepainted and other galvanized roofing, and of galvanized steel building products such as building system components like steel deckings, c-purlins, door jambs, steel trusses, pre-engineered building structures (PEBS) and insulated panels for commercial, industrial and residential applications. The company has the largest and most diversified distribution network in the industry, with rollforming plants, warehouses and sales offices in strategic locations throughout the country.

The Company’s slogan ‘SA TIBAY AT GANDA PANALO KA!’ speaks of an utmost commitment for product quality and service – that is, making lives better for Filipinos. More than claiming that they are all aesthetically designed for utmost durability, we want our products to be versatile and flexible for various applications. We consider compatibility to environment and climate change; we consider value for money by making products all cost-efficient, by delivering our services on time. We challenge ourselves to always innovate to offer infinite possibilities in the construction industry.
UGC’s bests assets are the human resources; from the production to marketing to support groups, they are all equipped with sharper skills and better knowledge. The company continuously trains its employees to be the best of what they can be: to create and provide solutions. They should always be relevant and valuable, according to the needs and demands of our customers, attuned to the changing times.

We differentiate ourselves by bringing the highest quality possible through our operational excellence. We make sure that the technology we have is the best in class. We lead the pack in adopting global standards by bringing only the finest materials and equipment the world can offer. We are relentless in discovering and exploring proactive improvements. Our facilities are always upgraded and expanded to maximize potentials, to acquire additional functions to create diverse product applications. This is the best technology for us, with sincerest human and personal touch that sets us apart from the rest of the field.

Union Galvasteel Corporation

Job Summary:

Assist the Human Resources Manager in the implementation of policies and procedures related to the acquisition, retention, training, and development of employees.

The position also aims to help in the development of programs/initiatives that would enable the Human Resource Department to be a strategic partner of the employees and the organization in the achievement of set goals and objectives.

Job Description: 
Management Performance Areas:

<ul>
	<li>The management functions of Planning, Organizing, Leading, and Controlling must be evident in running the department.</li>
	<li>Direct reports who are supervisors must also perform the management functions of</li>
	<li>Planning, Organizing, Leading, and Controlling.</li>
	<li>Direct reports who are non-supervisory must perform the basic functions of work</li>
	<li>planning, organizing, and controlling.</li>
</ul>

Technical Performance Areas:

<ul>
	<li>Timely Hiring and filling up of vacancies within the organization of qualified personnel by requested profile.</li>
	<li>Strategic recruitment must always be the guiding principle.</li>
	<li>Competency-based hiring shall be implemented, both internally and externally sourced.</li>
	<li>Timely placement of new hires must be within performance standards.</li>
	<li>Standard HR Interventions to allow ease in the assimilation process of a new employee in the workplace must be effectively implemented.</li>
	<li>Periodic manpower agency performance appraisal.</li>
</ul>

 Movements:

<ul>
	<li>Basic elements exist on transfers/promo such as; vacancy is within the approved plantilla, performance appraisal is understood, accepted, and signed by the employee, releasing and accepting superior consulted and in agreement, NPA approved before effectivity of transfer, workplace complete.</li>
	<li>Regularization/probationary cancellation; decision approved and documents issued to the employee not later than 2 weeks after the employee’s 5th month.</li>
</ul>

Organization Development Programs.

<ul>
	<li>Spiritual, Attitudinal, and Skills development programs are implemented by program standards of corporate Organization Development.</li>
	<li>Programs pertain to employee training and development, employee</li>
	<li>communications, employee recognition, spiritual upliftment, performance management systems, succession planning, management trainees, and family-based programs.</li>
	<li>Org review is done quarterly per program standards. Initiates revision of</li>
	<li>Org. charts and changes in plantilla as a result of the review.</li>
</ul>

Administration/Employee Relations:

<ul>
	<li>Policies, systems, procedures, and company rules and regulations are implemented.</li>
	<li>Disciplinary cases are handled within disciplining standards.</li>
	<li>Service vehicle administration.</li>
	<li>Legal case tracking and management.</li>
	<li>Agency manpower concerns and billing.</li>
	<li>Office and premised cleanliness and maintenance.</li>
</ul>

Employee Programs:

<ul>
	<li>Post-program reports are reported to the mancom and Corporate Human Resources.</li>
	<li>Cooperative concerns.</li>
	<li>Community Relations.</li>
	<li>PR with local established and maintained (Baragay, PNP, lto, and doh).</li>
</ul>

Management Reports:

<ul>
	<li>Weekly reports and monthly reports are prepared using the standard template.</li>
	<li>Reports are presented to the plant mancom weekly and monthly.</li>
	<li>Variances/exceptions are evaluated and explained.</li>
	<li>Reports are sent to Corporate Human Resources for consolidation weekly and monthly for mancom presentation.</li>
	<li>Semestral reports are prepared for presentation in the mid-year performance review, and annual reports are prepared for presentation during the annual business planning at year-end.</li>
</ul>

HR Officer

Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.

Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.

At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.

Distribution Solutions Phils Inc.

<ul>
	<li>Responsible for quarantine and approval of receipt stocks</li>
	<li>Over – all QC/QA in warehouse operation</li>
	<li>Responsible for Good Housekeeping Practices and Pest Control Management</li>
	<li>Responsible for recording of deviations, complaints, non-conforming products including investigations and actions</li>
	<li>Responsible for implementing strict compliance of standard operating procedures</li>
	<li>Responsible for rounds and audit of the warehouse</li>
	<li>Responsible for documentation control</li>
	<li>Responsible for Validations of storages and pack-outs</li>
	<li>Responsible for control of quarantine</li>
	<li>Shall assist in internal audits</li>
	<li>Responsible in Secondary Repackaging Activity</li>
	<li>Responsible in PDEA controlled drugs storage and distribution.</li>
</ul>

Regulatory:

<ul>
	<li>Must work with the Regulatory Manager for FDA updates and compliance</li>
	<li>Responsible for conducting risk assessment and change control assessment</li>
	<li>Must assist and cooperate in product recall activities</li>
</ul>

Supply Chain:

<ul>
	<li>Support the Supply Chain Head/ Warehouse manager by directing warehouse activities and oversee all aspects of the daily deliveries and order fulfillment.</li>
	<li>Monitors activities of work team to ensure that safe practices are in place and being demonstrated.</li>
</ul>

Other functions:

<ul>
	<li>Must work with QMS Manager for validation and improvement of systems / SOPs</li>
</ul>

Quality Specialist

Chat++is an artificial intelligence chat robot software that provides services for thousands of sellers/brands in Southeast Asia's popular e-commerce market, such as Shopee, Lazada, Tiktok, Tokopedia, etc. With our leading AIGC technology, Chat++has significantly improved sales conversion rates, reduced returns/refunds, increased return rates, and received more positive feedback, saving labor costs. Help our customers make their business healthier and stronger.



Our company Leyan Technology is a leading provider of artificial intelligence technology in the world. We have more than 50000 top sellers in China on Taobao, Tiktok and PDD.

Leyan Technologies

Job Responsibilities

<ul>
	<li>Pay attention to the business life cycle, improve the renewal, trial customer conversion </li>
	<li>After the merchant access is opened, urge the use of the product according to the frequency of product use to improve the SaaS software retention rate </li>
	<li>Refine the feedback needs of merchants to help quickly solve the problems of users </li>
	<li>Cooperate with sales signing, provide merchant usage report and data analysis results</li>
</ul>

MS Office

Customer Service

Customer Service for SAAS Platform

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Under the supervision of the Client and Project Management Head, the Client Management team is the strategic arm of the Vice President for Digital Information and Technology Services (VP DITS) in the various clusters to align and operationalize the University Strategies and IT Plans.

The Senior Client Manager I acts as the single point of contact for his/her assigned Units’ strategic and tactical technology requirements and concerns. He/she supports the VP DITS, Units’ plans and operations by proposing, implementing, monitoring, and evaluating strategies to develop the units’ IT resources to enable and support the teaching-learning experiences related to academics, formation, and co-curricular programs. The position also supports the University’s strategic plans by directly empowering his/her assigned Unit in prioritizing contributing the priority to becoming an excellent digital university.

Main Duties and Responsibilities 
I. Planning and Design

<ul>
	<li>Collaborates with the assigned Units’ stakeholders on the strategies and direction of information technology resources and aligns these with the unit’s priorities and business requirements.</li>
	<li>Systematically determines the IT requirements of the school to support and enable its academic, formation, and co-curricular programs.</li>
	<li>Systematically determines the context of students and their families concerning IT concerns for the conduct of teaching-learning with blended modalities.</li>
</ul>

II. Operation and Maintenance

<ul>
	<li>Provides inputs and coordination for the budgetary requirements of the unit.</li>
	<li>Coordinates with other OVP DITS units (Academic Solutions, Enterprise Productivity Solutions, End-User Management, and Infrastructure Management teams) regarding the requirements of the unit.</li>
	<li>Develops a communication plan to ensure proper coordination and consistent information sharing between stakeholders (e.g., communication of policies, requirements, and changes concerning the units’ IT Resources)</li>
</ul>

III. Service and Quality Control

<ul>
	<li>Establishes structure for feedback such as customer satisfaction surveys, needs assessments, periodic reviews for adherence to standards, and continuous improvement of OVP DITS’ service offerings in his/her assigned Unit.</li>
	<li>Coordinates with the OVP DITS’ Process, Performance, and Service Level Management team for service-level monitoring in the unit.</li>
	<li>Prevents and solves conflicts that may arise between stakeholders such as the Unit and service providers.</li>
</ul>

IV. Performs other office-related tasks as may be assigned by immediate 
supervisor or authorized representative

IT Client Manager

Under the direct supervision of the Alumni Formation and Services Head (ASFH), the Alumni Formation and Services Officer is primarily responsible for ensuring that formation programs for the alumni are properly organized, communicated, and executed.

Main Duties and Responsibilities

I. Alumni Formation

<ul>
	<li>Assists the ASFH in the creation and implementation of alumni formation programs following the University's strategic thrusts</li>
	<li>Evaluates existing programs and projects to identify ways to improve implementation, and/or ways to improve alumni engagement and connection to the University</li>
	<li>Conducts research and surveys geared towards improving the services of the Office to increase alumni engagement and provides recommendation to the Director, and to determine interest points of the greater alumni population for future alumni engagement events and projects</li>
	<li>Coordinates with internal and external individuals and groups in organizing and implementing various formation programs and activities of the Section</li>
	<li>Conceptualizes and writes communication materials and website content for promoting alumni formation services, and coordinates with the University Marketing and Communications Office (UMCO) to ensure alignment with the objectives of the University </li>
</ul>

II. Alumni Services

<ul>
	<li>Benchmarks with other schools, local and international, in terms of best practices on communications to identify opportunities for improving internal practices, and recommending them to the AFSH</li>
	<li>Coordinates with various individuals and groups, both within and outside of the University, ensuring the successful implementation of events, activities, programs, content, and other related services consistent with the Section's purpose (e.g., Ignatian Festival, Bonfires, the Ateneo Sports Hall of Fame, University Planner, etc.)</li>
	<li>Writes articles and provides photos for the Fabilioh and the bi-annual Alumni Magazine to assist the AFSH in their timely release</li>
	<li>Provides assistance to the Ateneo Alumni Association (AAA) and the various alumni organizations in their events and projects, including the annual Grand Alumni Homecoming and campus tours for visiting alumni or balikbayans</li>
	<li>Coordinates information requests with concerned individuals and groups to ensure they are provided in a timely, accurate manner that is consistent with University policies
	<ul style="list-style-type: circle;">
		<li>Responds to queries and requests from alumni, connects them with relevant University offices</li>
		<li>Provides lists and sends out email announcements for official events</li>
	</ul>
	</li>
	<li>Disseminates information on alumni demise and ensures that the batchmates of the deceased are informed, and sends out messages of condolences to the bereaved family</li>
</ul>

III. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representatives

Alumni Formation and Services Officer

Triplex Enterprises Inc, is among the top & biggest paper converters in the Philippines, with facilities located in Makati & Paranaque. We specialize in paper converting, roll slitting, rewinding, sheeting, and cutting. With 45 years of paper trading & converting experience, we import & convert various grades of paper & paper board for industrial, packaging, education, food service, consumer products, advertising, etc.

Triplex Enterprises, Inc.

Primary Purpose:

Assist in the management of the company’s human resources activities to ensure legally sound and effective human resource practices. Primary focus on employee recruitment and staffing responsible for evaluating a program for employees. Assist in the interpretation and recommendation of personnel policies and regulations for the companies including communication of these policies and practices to the company’s personnel.

Major Responsibilities and Duties: 

<ul>
	<li>Coordinate the company’s recruitment program and ensure that the company is represented in a positive and professional manner.</li>
	<li>Implement an effective recruitment and selection process for all employees.</li>
	<li>Oversee the company application and screening process and ensure that the company is represented as an attractive employer.</li>
	<li>Support the implementation of the company employee evaluation program and to help ensure that it is implemented effectively and uniformly.</li>
	<li>Plan, evaluate and administer the equal employment opportunity provisions and work cooperatively with others to ensure compliance with labor laws and regulations.</li>
	<li>Provide on time reports, knows how to file SSS &amp; Pag-ibig Loans</li>
	<li>Use management practices that promote collegiality, teamwork, and collaborative decision making among staff.</li>
	<li>Maintain employee records (attendance, etc.) according to policy and legal requirements</li>
	<li>Support the management of disciplinary and grievance issues</li>
	<li>Review employment and working conditions to ensure legal compliance</li>
</ul>

 

Employee Relations: 

<ul>
	<li>Use management practices that promote collegiality, teamwork, and collaborative decision making among staff.</li>
	<li>Assist supervisor in conducting due process procedures as needed.</li>
</ul>

Other:

<ul>
	<li>Ensure that department operations contribute to the attainment of the company’s goals and objectives.</li>
	<li>Recommend policies that improve human resource related programs.</li>
	<li>Participating in professional development activities to maintain current knowledge of human resource rules, regulations, and practices.</li>
	<li>Compile, maintain, and file all physical and computerized reports, records, and other documents required.</li>
	<li>Other duties as assigned.</li>
</ul>

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