ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Will handle entry-level bulk-hiring requirements of Customer Service professionals</li>
	<li>Identify, source and recruit Customer Service Professionals for the job requirements of our partner BPO / Call Center clients</li>
	<li>Conducts Initial &amp; Final Screening of candidates for Call Center Agent positions via Group or Individual Interviews</li>
	<li>Conducts ACES and Client approved tests to qualified candidates for Client Endorsements</li>
	<li>Conducts and Provides Coaching to All Endorsed Candidates to ensure that candidate has proper understanding of the Role they are profiled for</li>
	<li>Takes ownership over Endorsed Candidates (Endorsement Stage to Completing 3 months of Employment)</li>
	<li>Attends to pertinent related activities and administrative tasks</li>
</ul>

Recruiter | Dayshift | Ortigas

<ul>
	<li>Provide documentation coverage for assigned healthcare providers</li>
	<li>Listen to audio records of patient clinic visits and summarize medical facts, findings into a clinical report</li>
	<li>Keep member actively engaged with their primary physician</li>
	<li>Maintain a high-quality of standards and adherent with account specific documentation guidelines and requirements.</li>
</ul>

On top of monthly salary, successful candidates can expect to receive night differential pay, paid sick/vacation leaves, 13th month pay and HMO benefit

Medical Allied Associates | Ortigas Pasig

<ul>
	<li>Responsible for providing customer service and support to healthcare customers</li>
	<li>Answering telephonic and e-mail inquiries in a timely manner.</li>
	<li>Furnishing members and health care practitioners with details regarding members' benefits.</li>
	<li>Provide pre-authorization for medical treatment, and provide information about co-payments and related inquiries.</li>
</ul>

Local Medical Account | Customer Service | Sucat

<ul>
	<li>Handle patient insurance verification and billing generation</li>
	<li>Answers questions and resolves issues based on phone calls/letters from members and health service providers</li>
	<li>Maintains complete and accurate system documentation of all customer interactions</li>
	<li>Demonstrates professionalism and presents a positive image of the company when interacting with members and providers</li>
	<li>Demonstrates responsiveness and a sense of urgency when dealing with members and providers</li>
</ul>

Healthcare Advisors | Cubao

<ul>
	<li>Provide documentation coverage for assigned healthcare providers, which involves listening to audio records of patient clinic visits.</li>
	<li>Summarize medical facts, findings and prescribed treatment plan into a professional clinical report/provider note format.</li>
	<li>Review clinical reports and data summaries such as history of present illness, physical exam, results, assessment, and plan for accuracy, completeness and in adherence to guidelines</li>
	<li>Accept and apply client provider feedback to improve documentation.</li>
	<li>Meet on-going training and education requirements, productivity, and quality metrics. 
	 </li>
</ul>

Health Management Analysts | Hybrid Work Arrangement

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Grow and strengthen our loyal Kapamilya fanbase through these main initiatives:

<ul>
	<li class="text-justify">Paid media strategy. Plan, analyze, execute, and monitor paid media campaigns for internal ABS-CBN Digital executions and events, as requested by Digital Marketing Team. Learn and assess third party agencies’ paid media campaigns so we can apply best practices for our own campaigns. </li>
	<li class="text-justify">Community insights and engagement. Understand the community's demographics, interests, and behaviors to segment the audience effectively for tailored communication. Use tools to gather feedback and sentiments from the community to create an audience-centric approach. Foster meaningful and positive interactions within the community, responding to comments, messages, and mentions to build relationships and provide value. </li>
	<li class="text-justify">Influencer strategy. Develop strategies and recommendations for building, nurturing, and growing an engaged Influencer / Creator community in support of our company and our offerings (events, shows, among others).</li>
</ul>

Community Strategy Specialist

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Are you right for the role?

Client Success Specialist lead Media Meter’s customer engagement. The role focuses on growing our pool of customers and ensuring service excellence with support from data analysts and media monitoring experts. Client servicing skills lie at the core of the position, backed by strong product knowledge and the ability to work in a team environment.¬ Provide first-line support by answering questions, troubleshooting issues, and managing concerns to improve the client’s experience with our products and services.

What are your responsibilities?

<ul>
	<li>Overall accountability for your client’s success, which includes: increasing engagement, product demonstrations, customer retention and growth, and overall satisfaction</li>
	<li>Establishing a trusted strategic advisor relationship with your clients and driving continued value of our products and services</li>
	<li>Create and implement Success Plans to drive clients maximize user experience</li>
	<li>Train new clients on how to use the Media Meter platform in a way that is tailored to their specific use-case and implementation.</li>
	<li>Own, drive and lead the renewals process end to end (from opportunity identification to negotiation to close)</li>
	<li>Proactively engage with key decision makers to identify clients needs, requirements and uncover roadblocks to ensure on- time commitments</li>
	<li>Maintain and report forecast of renewals with your assigned client</li>
	<li>Analyze data and trends to discover and identify the upsell/cross sell opportunities within your client base</li>
	<li>Monitor client’s usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success</li>
	<li>Develop a good understanding of typical business challenges faced by our clients and common objectives to appropriately map features and associated business benefits to address their needs</li>
	<li>Serve as the voice of client and collect feedback to drive continuous improvement across all areas including product.</li>
</ul>

The mandate of Client Success team, of which this role is a part, is to manage and develop a good relationship with the acquired clients which will contribute to revenue generation through renewals, upsells and expansion, synthesize customer feedback and work with MMI internal teams, and to generate and share educational resources, trainings, and best practices to the team’s success.

Client Success Specialist

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

The job description of a draftsman in the retail store industry typically encompasses a range of responsibilities related to the design, planning, and construction of retail spaces.

Job Responsibilities:

<ol>
	<li>Store Design and Layout:

	<ul style="list-style-type: disc;">
		<li>Develop conceptual designs and layouts for retail stores based on client requirements, brand guidelines, and industry standards.</li>
		<li>Create detailed floor plans, elevations, and 3D renderings using CAD software (such as AutoCAD, SketchUp, or Revit).</li>
		<li>Ensure compliance with building codes, zoning regulations, and accessibility standards.</li>
	</ul>
	</li>
	<li>Space Planning and Optimization:
	<ul style="list-style-type: disc;">
		<li>Analyze spatial requirements and optimize store layouts to maximize retail sales area, traffic flow, and customer experience.</li>
		<li>Collaborate with interior designers, merchandisers, and store planners to integrate fixtures, displays, and signage into the store design.</li>
	</ul>
	</li>
	<li>Material Selection and Specification:
	<ul style="list-style-type: disc;">
		<li>Research and recommend appropriate materials, finishes, and architectural elements for interior and exterior components of retail stores.</li>
		<li>Prepare material boards and specifications detailing finishes, colors, textures, and product specifications for construction documentation.</li>
	</ul>
	</li>
	<li>Construction/Renovation Documentation:
	<ul style="list-style-type: disc;">
		<li>Prepare comprehensive construction/renovation drawings, detailing architectural, structural, electrical, and mechanical components of retail store projects.</li>
		<li>Coordinate with engineers, consultants, and contractors to ensure the accuracy and completeness of construction documents.</li>
	</ul>
	</li>
	<li>Project Management:
	<ul style="list-style-type: disc;">
		<li>Assist in project coordination and management, including scheduling, budgeting, and procurement of materials and services.</li>
		<li>Conduct site visits and inspections to monitor construction progress, resolve issues, and ensure adherence to design intent.</li>
	</ul>
	</li>
</ol>

 

 

<ol>
	<li>Client Communication:

	<ul style="list-style-type: disc;">
		<li>Collaborate closely with Mall Admin, retailers, and stakeholders to understand their needs, preferences, and brand identity.</li>
		<li>Present design concepts, proposals, and project updates to clients through meetings, presentations, and visual aids.</li>
	</ul>
	</li>
	<li>Research and Innovation:
	<ul style="list-style-type: disc;">
		<li>Stay updated on current trends, technologies, and best practices in retail store design and architecture.</li>
		<li>Explore innovative design solutions and sustainable practices to enhance the functionality, aesthetics, and environmental performance of retail spaces.</li>
	</ul>
	</li>
</ol>

CAD Draftsman

<ul>
	<li>Complete authorizations and referrals for services, including appointments and procedures</li>
	<li>Review patient's medical history and insurance coverage for approval</li>
	<li>Contact referring physicians for additional information as needed</li>
	<li>Input new patient information and update information in the system</li>
</ul>

Benefits to a full time employee on top of salary: night differential pay, paid sick/vacation leaves, 13th month pay, HMO benefit and all government mandated benefits.

Prior Authorization Specialists | Ortigas Pasig

<ul>
	<li>Assist patients in registering efficiently and completing all required forms for availing of healthcare services</li>
	<li>Furnish members and health care practitioners with details regarding members' benefits.</li>
	<li>Update the system for any status change of the patient.</li>
	<li>Grant pre-authorizations for medical treatment, if covered.</li>
</ul>

Customer Service Associates | Medical Account | Sucat

Position Summary

As an Associate Creative Director (Art) at ABS-CBN, you will play a key role in conceptualizing and executing branded creatives across multiple platforms. Leveraging your background in advertising, strong storytelling skills, and deep understanding of our target market, you will collaborate with cross-functional teams to develop innovative and entertaining campaigns and content that engage and inspire our audience.

Responsibilities

<ul>
	<li class="text-justify">Lead the creative development process for branded content initiatives from concept to execution, ensuring alignment with client objectives and brand guidelines.</li>
	<li class="text-justify">Collaborate closely with internal teams including Production, Marketing, and Sales to develop integrated campaigns and content that drive brand awareness and engagement.</li>
	<li class="text-justify">Provide artistic direction and mentorship to the creative team, guiding them in the development of visually compelling and impactful content.</li>
	<li class="text-justify">Stay abreast of industry trends, consumer insights, and emerging technologies to inform creative strategies and solutions.</li>
	<li class="text-justify">Identify opportunities for innovation and differentiation in our branded content offerings.</li>
	<li class="text-justify">Present concepts and creative work to clients, articulating the rationale behind strategic decisions and creative choices.</li>
	<li class="text-justify">Ensure the quality and consistency of creative deliverables, adhering to project timelines and budget constraints.</li>
	<li class="text-justify">Foster a culture of collaboration, creativity, and continuous improvement within the creative team and across the organization.</li>
</ul>

Associate Creative Director

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: circle;">
		<li>Providing remote and on-site technical support</li>
		<li>Providing client support by guiding and training their equipment operators on machine technicalities and proper operation</li>
		<li>Analyzing the client site where the machine will be situated relative to the requirement of the machine/equipment that will be installed (electricity, building details, etc.)</li>
		<li>Assisting the clients in achieving the color stability of their printer</li>
		<li>Updating the customer from time to time on the mandatory software upgrade and the benefits of a new machine (if any) / spare parts/ consumables features</li>
		<li>Supporting the customer together with the Segment Solutions Architect about their printing ideas, and machine-related inquiries to improve the quality and volume of their production</li>
		<li>Collaborating and coordinating with Account Managers (AMs) in assisting clients with their specific printing requirements and recommending technical troubleshooting as the need arises</li>
		<li>Ensuring that all customer service escalations will be solved within the assigned period</li>
		<li>Sending a summary of the troubleshooting report and a picture of defective parts to our principal for claiming SP and defective consumable</li>
	</ul>
	</li>
</ul>

Field Service Engineers – Manila & Butuan

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country.

At AboitizPower, we transform energy for a better world. 

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all. 

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

As Business Development Manager, you will be responsible for identifying and pursuing new business opportunities in the residential rooftop solar market. This entails developing various revenue channels, business models and innovative products that bring long-term value and accelerate the advent of the Company's mission. The key responsibilities include:

<ol>
	<li>Market Analysis and Research: Conduct market research to identify trends, opportunities, and competitive landscape in the residential rooftop solar industry. Analyze customer needs, preferences, and behaviors to inform product development and marketing strategies.</li>
	<li>Business Planning: Develop and implement strategic business plans to achieve sales targets and market penetration. Collaborate with cross-functional teams to align business development efforts with overall company goals.</li>
	<li>Channel and Ecosystem Development: Identify and qualify new business channels, building strategic collaboration with financial institutions, horizontal developers, and other verticals to build an ecosystem in which the company can thrive.</li>
	<li>Account Management: Cultivate strong relationships with key stakeholders and relevant industry partners. Maximize cross-selling opportunities and tactical collaboration.</li>
	<li>Proposal Development: Work closely with the operations, marketing, legal and finance teams to create customized proposals that address the unique needs of each channel and preserve the best interests of the company.</li>
	<li>Reporting and Storytelling: Track and report on key performance indicators (KPIs) to evaluate the success of business development strategies. Provide regular updates to senior management on progress, challenges, and opportunities. Paint a clear picture of challenges, progress and opportunities.</li>
</ol>

Solar Business Development Manager

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

Student Affairs Management

<ul>
	<li>Maintaining an active, harmonious, and vibrant learning environment for students by way of communicating student concerns to faculty, school personnel, external agencies and other stakeholders, and vice versa</li>
	<li>Manage the publication of all internal communications to the student body in coordination with the Student Formation Service Manager, Branding and Communications Manager, Academic Head and the Student Council</li>
	<li>Act as the content supervisor of the student information portals</li>
	<li>Collect, manage and prepare statistics and reporting activities relating to student affairs.</li>
	<li>Process and monitor the compliance documents needed for out-of-campus activities in accordance with the policies and procedures set by LGUs and CHED.</li>
	<li>Develop, review, and update policies and procedures pertaining to the management of student affairs programs and services.</li>
</ul>

Management of Student Experience

<ul>
	<li>Facilitate the creation, update, and deployment of the Student Services Survey in coordination with the SFS Manager and collaborate with the HR Department on communicating its results to the concerned departments.</li>
	<li>Organize student orientations, assemblies, and town halls to assist in the onboarding of new students to the CIIT community, keep them updated about academic plans and new policies.</li>
	<li>Provide general assistance to all student related concerns and clearances during the enrollment period.</li>
	<li>Actively participate in the review of the Student Handbook and oversee its dissemination to students.</li>
	<li>Determine and assess student services needs of students and initiate referrals to appropriate teams.</li>
	<li>Advise students on policy concerns and assist in the resolution of problems and issues by advocating for the student rights in these issues.</li>
</ul>

Student Activities 

<ul>
	<li>Oversee all student-led events and activities initiated by recognized student organizations (RSOs), in and off-campus.</li>
	<li>Monitor and advise students on the implementation of student events and activities such as, but not limited to, cultural events, outreach activities initiated by RSOs, sporting and gaming events, social events like,inter-school competitions, etc.</li>
	<li>Develop and implement together with the SFS Manager, special campus events including, but not limited to, national and international day celebrations, commemorations, etc.</li>
	<li>Plans and implements social, cultural, recreational activities of various student groups, according to school policies and process protocols</li>
	<li>Promotes student participation in social, cultural and recreational activities.</li>
</ul>

Student Leadership and Empowerment

<ul>
	<li>Design and implement leadership and soft-skills workshops, training sessions, and activities for students</li>
	<li>Develop and implement a student leadership program targeting student leaders in RSOs and the Student Council with the aim of developing leadership skills and behavioral competencies that are anchored in CIIT’s core values.</li>
	<li>Regulate and supervise the Student Council, the Student Organizations and the Student Body as a whole</li>
	<li>Provide assistance and support to student-related endeavors and competitions outside of the school</li>
	<li>Organize a student leadership rewards and recognition program.</li>
</ul>

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