First Digital Finance Corporation (FDFC) is a fin-tech company building disruptive and innovative products in retail credit for Southeast Asia. 

The company operates BillEase, the top-rated, buy now pay later (BNPL) platform for merchants and their customers in the Philippines with more than 1m downloads.

Vision: Build financial services that delight and enable consumers

Mission: Use software and AI and to build financial products that are at least 10x better than status quo for our customers

First Digital Finance Corporation

3+ years of experience as a software developer

Expert in Python, with knowledge of at least one Python web framework (such as Django or Flask)

Good SQL skills (PostgreSQL)

Understanding container technology (Docker)

Familiarity with some ORM (Object Relational Mapper) libraries

Able to integrate multiple data sources and databases into one system

Understanding of the threading limitations of Python, and multi-process architecture

Good understanding of server-side templating languages (such as Jinja 2, Mako, etc)

Good understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 (Vue.js, Angular frameworks)

Understanding of accessibility and security compliance 

Knowledge of user authentication and authorization between multiple systems, servers, and environments

Understanding of fundamental design principles behind a scalable application

Familiarity with event-driven programming in Python

Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform

Able to create database schemas that represent and support business processes

Strong unit test and debugging skills

Proficient understanding of code versioning tools (Git)

Excellent time management and multitasking skills

Good analytical and problem-solving skills

Python Developer

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App . This suite encompasses a chat-with-video app, a chat-with-PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application. The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Key Responsibilities: 

<ul>
	<li>Web Development: Contribute to the implementation and maintenance of user interfaces for web applications. </li>
	<li>Framework Familiarization: Gain expertise in modern frontend frameworks and libraries through hands-on projects. </li>
	<li>Version Control: Collaborate with the team using version control systems like Git. </li>
	<li>Responsive Design: Implement responsive and mobile-first design principles in web development. </li>
	<li>Collaboration: Work closely with team members to understand project requirements and contribute to a collaborative development environment. </li>
</ul>

Front End Developer

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App (https://salina.app/). This suite encompasses a chat-with-video app, a chat-with PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application (https://media-meter.com/). The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Your Role: 

<ul>
	<li> Web Development: Play a key role in developing and maintaining user interfaces for our innovative web applications. </li>
	<li> Framework Proficiency: Enhance your skills with modern frontend frameworks and libraries. </li>
	<li>Collaborative Development: Use version control systems like Git to work effectively with the team. </li>
	<li>Design Implementation: Apply responsive and mobile-first design principles in development. </li>
	<li>Team Collaboration: Understand project requirements and contribute to a </li>
	<li>cooperative development environment.</li>
</ul>

Soft Skills: 

<ul>
	<li> Professionalism: Strong work ethic, integrity, and responsibility. </li>
	<li> Adaptability: Ability to adjust to changing priorities and project demands. </li>
	<li>Teamwork: Skill in collaborating effectively and fostering a team-oriented </li>
	<li>environment. </li>
	<li> Creativity: Bringing innovative solutions to enhance project quality. </li>
	<li> Empathy: Understanding the needs and perspectives of team members and users. </li>
	<li> Time Management: Efficiently balancing time to meet project deadlines. </li>
	<li>Continuous Learning: Proactive in learning and adapting to new challenges and technologies. </li>
</ul>

What We Offer: 

<ul>
	<li> Fast growth in a dynamic, engaging environment. Evaluations for growth are done every quarter. </li>
	<li>Mentorship from experienced developers and engagement in a supportive work culture. </li>
	<li> Exposure to projects at the cutting-edge of generative AI.</li>
</ul>

Junior Front End Developer

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
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(e.g,, Globe
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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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•	Mandaluyong City
•	Pasig City
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•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
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•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Resolve customers' issues via one call resolution guidelines and/or escalated process.</li>
	<li>Handle communication on product recalls.</li>
	<li>Provide support and reassurance to clients and resolve any queries.</li>
</ul>

Sales and Marketing Knowledge

Customer Service Executive | Mandaluyong

Lexcode Inc. is an ISO 9001:2008 localization company with an office in Korea and the Philippines. Established in 1999, its loyal clients include global companies, like Apple, Google, Hyundai, Johnson&Johnson, LG, Microsoft, Samsung, San Miguel Corporation, Starbucks, and more. 

Lexcode Philippines is located at the 6780 building in the Makati Central Business District. The company continuously expands its presence in Asia and in the United States.

Are you a big thinker? Join Lexcode, and be an even bigger achiever!

Lexcode is the Philippines’ no. 1 translation and interpretation company and part of the top 0.5% localization companies in South Korea. It has earned the title “One of Asia’s Most Trusted Translation Brands” and a “Partner of the World’s Biggest Localization Giants.” 

Build your career with Lexcode, and see your big ideas translate to action! With Lexcode, language is not a barrier but an opportunity.

Lexcode Inc.

<ul>
	<li>Utilize Python, Kotlin, or Java at an intermediate level or higher and improve the readability of code;</li>
	<li>Write and develop effective prompts to interact with and guide AI models or LLMs.</li>
	<li>Familiarity with Restful APIs to connect mobile applications to back-end services</li>
	<li>Refining, extending and improving existing codebase for software applications with a focus on AI and LLMs.</li>
	<li>Describe work processes and communicate project updates and results in a logical way and document and share them through MS Office applications (Word, PowerPoint, Excel, Teams);</li>
	<li>Automate tasks such as data movement, simple calculations, etc. to improve work processes within the company;</li>
	<li>Seamlessly collaborate with the staff from the headquarters and Philippine branch and perform tasks requested by them;</li>
	<li>Configure and manipulate various virtual environments for development;</li>
	<li>Stay informed about the latest updates in the field of natural language processing and machine learning research;</li>
	<li>Develop and maintain documentation NLP solutions including user manuals, technical specifications and developer guides; and</li>
	<li>Perform other related duties as assigned.</li>
</ul>

Version Control (Git, SVN, HG)

Research and Development

Product Development

Fullstack Developer

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Job Summary 
 
The Senior Network Engineer is responsible for the implementation, enhancements, and troubleshooting of ABS-CBN's network infrastructure. The ideal candidate will demonstrate strong technical skills with switching, routing, firewall, and wireless operations. Applicants will be highly motivated, organized, and able to work with distributed teams, while also capable of managing projects independently with minimal supervision. We are seeking a dynamic individual who is a problem solver, creative, has a strong sense of ownership and initiative, collaborates and communicates effectively, and is interested in continually learning new networking technologies in an exciting and challenging environment. 
 

Responsibilities

<ul>
	<li class="text-justify">Contributes to the design, implementation, and ongoing management of the corporate IT network.</li>
	<li class="text-justify">Gathers requirements and design solutions to meet global network infrastructure needs.</li>
	<li class="text-justify">Establishes &amp; maintains foundational network architecture and technical standards.</li>
	<li class="text-justify">Monitors, manages, and maintains network health and integrity.
	<ul>
		<li class="text-justify">Performs on-call duties as a member of the on-call rotation team.</li>
		<li class="text-justify">Triage, troubleshooting and incident management.</li>
	</ul>
	</li>
	<li class="text-justify">Escalation for Reactive operations (service requests and incidents).</li>
	<li class="text-justify">Executes proactive maintenance tasks. </li>
	<li class="text-justify">Handles provisioning of service requests.</li>
	<li class="text-justify">Manages change implementation including hardware/software upgrades, required refresh and post-testing to ensure no unplanned business interruption.</li>
	<li class="text-justify">Manages network projects from initiation to completion.</li>
	<li class="text-justify">Interfaces with the internal security team to design and continuously deliver security-related enhancements.</li>
	<li class="text-justify">Analyzes data and defines network capacity models and performance metrics. Deliver Capacity management reports and resolution plans. </li>
	<li class="text-justify">Identifies, recommends, and implements operational improvements. Develops Operational Materials including Troubleshooting &amp; Maintenance Guides as necessary.</li>
	<li class="text-justify">Develops automated methods to mitigate and remediate network events and minimize operational complexity.</li>
	<li class="text-justify">Assist in the evaluation of new technology solutions, provide perspective to the selection of new technology and adoption of processes.</li>
	<li class="text-justify">Strives towards optimizing the network in every possible way.</li>
</ul>

Senior Network Engineer

Position Summary 

Responsible for supporting the architecture and design of high traffic sites compatible with modern browsers. Will be expected to participate in the innovation, evaluation and direct integration of different web applications, back-end and third party systems.

Major Duties and Responsibilities 

<ul>
	<li>Must be able to create web-based solutions that are compatible with different platforms such as modern web browsers, etc.</li>
	<li>Evaluate and implement web solutions and do prototypes.</li>
	<li>Performs end-to-end Systems Integration and Functional Validation of various components.</li>
	<li>Conducts system testing and verification, deployment.</li>
	<li>Ensures close collaboration with all internal and external groups to ensure proper implementation of different Web application solutions.</li>
	<li>Assist in documentation of architecture/design, deployment, operations and troubleshooting.</li>
	<li>Assist in functional validation of various components of the system that are either internally developed or licensed solutions from external vendors.</li>
	<li>Ensures that web application systems are always updated and secured to comply with application security standards such as OWASP, ISO, etc.</li>
	<li>Provides support to other DCT initiatives as needed.</li>
</ul>

Full Stack Developer | Digital Consumer Tech Division

Healthy Options is the first and largest all-natural and organic products retailer in the Philippines,
specializing in premium and natural food and health products.

Established in 1995, we have grown to expand our organization, creating three other equally passion-driven brands: Bow and Wow, our niche market for cats and dogs; Wine Story, a fine and rare wine retailer; and Planet Grapes, an upscale wine shop and restaurant that caters to the new generation of wine lovers.

We’re looking for the best talent who can help take our business to the next level, all while having fun and helping the world at the same time. If you believe you have what it takes, feel free to browse through the different job openings we have and see where you can fit in!

Healthy Options, Corp.

Job Description:

Internal Audit is an independent appraisal function established within Healthy Options Corporation which mission is to enhance and protect organizational value by providing risk-based and objective assurance, advice, and insight.

Main Duties and Responsibilities:

<ul>
	<li>Develop and execute a risk-based financial and operational audit plan, with a goal of both maximizing company performance and control, while minimizing risk</li>
	<li>Provide advisory services to management within financial, operational, compliance, and control domains</li>
	<li>Deliver the assigned audit plan within the allocated budget and strive for financial and resource efficiency</li>
	<li>Prepare/Review well-written and timely audit reports and presentations</li>
	<li>Manage auditee relationship, including facilitating meetings and discussions of findings, and presentation of draft and final reports</li>
	<li>Determine the staffing/skilling requirement of the IA team (e.g., recruiting, training and development, coaching/mentoring, providing career growth opportunities)</li>
	<li>Effectively collaborate with analytics and IT auditors to enhance existing audit methodologies and achieve risk-based audit coverage</li>
	<li>Embrace, promote and leverage new technology and analytics within audit reviews</li>
	<li>Lead design and timely implementation of best practices and operational excellence initiatives across the department using innovative and creative solutions</li>
	<li>Develop, and periodically refresh, risk models, audit programs, and analytic inventory in assigned audit universe areas</li>
	<li>Develop/Improve internal audit manual or policies and procedures based on the IIA Standards &amp; Code of Ethics</li>
	<li>Demonstrate a thorough understanding of the company's business and operations, as well as the changing regulatory environment and its impact on the overall control environment</li>
	<li>Adjusts team priorities to new and changing priorities of the organization</li>
	<li>Respond effectively to management's requests for specific and/or special audit projects</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 26 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Action Planning

Auditing and Compliance

Analyzing Data

Attention to Detail

Accounting

Internal Audit Manager | Onsite

CoreData is a global market research consultancy with offices in Manila, Sydney, London and Boston.  With roots in financial services, CoreData has a deep understanding of banking, superannuation, financial planning, insurance, funds management, and investment platforms and helps its customers understand their market, customers and partners through advanced data intelligence, as well as traditional qualitative and quantitative research techniques. CoreData offers a unique collaboration of market research, media, industry and marketing professionals. 

CoreData helps its customers understand their market, customers and partners using qualitative and quantitative research techniques.


CoreData Research Services, Inc.

We are a leading market research firm dedicated to providing comprehensive data and valuable insights in the dynamic landscape of the industry. Our team of experienced researchers leverage cutting-edge methodologies to collect and analyze crucial information that empowers institutions to make informed decisions.

Our company has a deep understanding of market trends, consumer behavior, and regulatory changes. Our wide range of expertise allows us to offer tailored solutions to meet the unique needs of our clients.

Our research extends beyond borders, providing a global perspective on different industry trends. Our local expertise, combined with a global outlook, allows us to offer insights that are both regionally relevant and internationally informed.

Market Research Company

*Please take time to read before proceeding: This is for pooling. By applying, you understand that this is for pooling and the processing time may be longer than usual.*

 

As a Data Engineer, you will play a key role in building and maintaining sample and survey databases that power our data division.

This full-time role is best suited to candidates with 5+ years of Data Engineer experience or similar role, with a strong focus on building and maintaining databases and data ETL pipelines.

Collaborating alongside a Manila-based team, you'll engage with a diverse group of professionals working towards cutting-edge technologies. You will benefit from the in-depth experience of the people you will work with.

As a Data Engineer, you will:

<ul>
	<li>Advise and implement best practice data management strategies across our databases.</li>
	<li>Train, lead and support the team in manipulation and management of the databases.</li>
	<li>Mange the integration of database technologies with other existing business systems.</li>
	<li>Build ETL pipelines.</li>
	<li>Implement strategies to keep data current.</li>
	<li>Ensure zero down-time of database technologies.</li>
</ul>

NoSQL

Amazon Web Services

JavaScript

Python

Data Engineer: for pooling

<ul>
	<li>Utilize Python at an intermediate level or higher and improve the readability of code;</li>
	<li>Write and develop effective prompts to interact with and guide AI models or LLMs;</li>
	<li>Collect data by crawling, scraping, etc. to perform natural language processing tasks;</li>
	<li>Utilize various pre-processing techniques to clean data to perform natural language processing tasks;</li>
	<li>Describe work processes and communicate project updates and results in a logical way and document and share them through MS Office applications (Word, PowerPoint, Excel, Teams);</li>
	<li>Automate tasks such as data movement, simple calculations, etc. to improve work processes within the company;</li>
	<li>Seamlessly collaborate with the staff from the headquarters and Philippine branch and perform tasks requested by them;</li>
	<li>Configure and manipulate various virtual environments for development;</li>
	<li>Stay informed about the latest updates in the field of natural language processing and machine learning research;</li>
	<li>Develop and maintain documentation NLP solutions, including user manuals, technical specifications and developer guides; and</li>
	<li>Perform other related duties as assigned.</li>
</ul>

Usability Testing

Database Software

Backend Developer

Job Description

A Junior Internal Auditor is responsible for auditing and verifying compliance of functional/operational processes in Business Units to ensure their alignment to Healthy Options Corp. goals and objectives. She should also add value to the organization by identifying areas of improvement and providing recommendations to the processes or functions being audited.

<ul>
	<li>Plan and prepare for audit cycles with assigned immediate supervisor, i.e. actively participate to meetings with process owners to understand the scope of the audit (processes, documentation, checklists) and analyze the current available data on these processes.</li>
	<li>Actively participates in the evaluation of the brands’ risk management, governance and internal control processes effectiveness.</li>
	<li>Documents and evaluates the design adequacy of internal controls through a variety of methods, including flowcharting, walkthroughs, best practices benchmarking, etc.</li>
	<li>Compile the audit results and create audit report within the identified deadline to effectively communicate recommendations for the audited area’s internal controls and processes.</li>
	<li>Ensure standards of quality and accuracy are maintained in all audit deliverables (notice, checklist, reports, etc.).</li>
	<li>Continuously study and learn to develop personal and technical skills in the performance of the role.</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 26 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.\</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Internal Audit

Junior Internal Auditor | Onsite

<ul>
	<li>Responsible for the overseeing a team in achieving sales targets and overall metrics</li>
	<li>Assist the Operations Customer Contact Manager in overall day to day operations through an effective monitoring and management of team performance</li>
	<li>Ensure consistent quality and productivity across channels (call, email, chat, etc.) to add maximum value for advertisers. Ensure consistent performance according to the relevant service level metrics or revenue/funnel goals.</li>
	<li>Ensure quarterly strategy as well as monthly and weekly priorities are understood and adhered to by agents through effective communications</li>
	<li>Proactively share existing bottlenecks and challenges with quantified impact on operations to allow appropriate prioritization.</li>
	<li>Develop and maintain an understanding of Customer Service Level Agreements and departments product s key performance requirements.</li>
	<li>Able to clearly outline current performance drivers of their market and actions to improve.</li>
</ul>

Basic Salary Php 40,000 to P60,000 plus other benefits

BPO Team Lead | Sales Account | Cubao

Are you right for the role?

Client Success Specialist lead Media Meter’s customer engagement. The role focuses on growing our pool of customers and ensuring service excellence with support from data analysts and media monitoring experts. Client servicing skills lie at the core of the position, backed by strong product knowledge and the ability to work in a team environment.¬ Provide first-line support by answering questions, troubleshooting issues, and managing concerns to improve the client’s experience with our products and services.

What are your responsibilities?

<ul>
	<li>Overall accountability for your client’s success, which includes: increasing engagement, product demonstrations, customer retention and growth, and overall satisfaction</li>
	<li>Establishing a trusted strategic advisor relationship with your clients and driving continued value of our products and services</li>
	<li>Create and implement Success Plans to drive clients maximize user experience</li>
	<li>Train new clients on how to use the Media Meter platform in a way that is tailored to their specific use-case and implementation.</li>
	<li>Own, drive and lead the renewals process end to end (from opportunity identification to negotiation to close)</li>
	<li>Proactively engage with key decision makers to identify clients needs, requirements and uncover roadblocks to ensure on- time commitments</li>
	<li>Maintain and report forecast of renewals with your assigned client</li>
	<li>Analyze data and trends to discover and identify the upsell/cross sell opportunities within your client base</li>
	<li>Monitor client’s usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success</li>
	<li>Develop a good understanding of typical business challenges faced by our clients and common objectives to appropriately map features and associated business benefits to address their needs</li>
	<li>Serve as the voice of client and collect feedback to drive continuous improvement across all areas including product.</li>
</ul>

The mandate of Client Success team, of which this role is a part, is to manage and develop a good relationship with the acquired clients which will contribute to revenue generation through renewals, upsells and expansion, synthesize customer feedback and work with MMI internal teams, and to generate and share educational resources, trainings, and best practices to the team’s success.

Client Success Specialist

Responsible for driving quality practices on functional projects and implementing test automation strategies, frameworks, and tools. Work closely with cross-functional teams to enhance testing efficiency and deliver high-quality software products.

Responsibilities:

<ul>
	<li>Work closely with Product team and Engineering during solutioning to provide functional insights and review business requirements to polish acceptance criteria</li>
	<li>Generate Test Strategy and Plan that outlines the overall testing objectives, scope, and methods to achieve quality goals for a project</li>
	<li>Monitor Quality Metrics and conduct bug analysis session to improve product quality</li>
	<li>Drive QA effort throughout and until end of each release</li>
	<li>Maintain an updated regression suite both for manual and automated tests</li>
	<li>Identify and analyze issues, bugs, defects, and other problems particularly when problem is recurring; recommends and facilitates solutions to these issues</li>
	<li>Develop and implement test automation strategies, frameworks, and processes to improve testing efficiency and effectiveness.</li>
	<li>Collaborate with development and QA teams to identify test automation opportunities and define automation test plans.</li>
	<li>Design, develop, and maintain automated test scripts, harnesses, and libraries using industry-standard tools and frameworks.</li>
	<li>Drive continuous integration and continuous delivery (CI/CD) practices by integrating automated tests into the build and release pipelines.</li>
</ul>

Quality Assurance Lead | Digital Consumer Tech Division

Is this role right for you?

Here at M2.0 Communications, we are storytellers who believe that there’s always more than one way to tell a story. We are focused on telling meaningful data-driven narratives alongside building the best communications team in the Philippines. Our differentiation lies in the robust support oﬀered by our diﬀerent service units, as well as our knowledge and experience in stakeholder management, technology, and business PR.

What started with just one employee in 2003, M2.0 now has a total of over 60 full-time staﬀers composed of a dozen manager/director level employees and more than 50 specialists that work together to go above and beyond the typical narrative. To stay at the forefront of data-driven storytelling, we are continuously in search of talents who will help us develop innovative products and services.

At M2.0 Communications, we’re well aware of the impact our solutions have on the world’s leading brands. But we won’t rest until everybody knows. We’re seeking a qualified business development specialist to extend our global reach through expert discovery and exploration of new and untapped business opportunities and relationships. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build brands that help make everyday activities easier for people around the world. Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision.

What are your responsibilities?

<ul>
	<li>Managing both our existing sales pipeline and developing new business opportunities</li>
	<li>Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships</li>
	<li>Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets</li>
	<li>Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals</li>
	<li>Motivate the team, track performance, and report metrics</li>
</ul>

Daily and Monthly Responsibilities

<ul>
	<li>Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy</li>
	<li>Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources</li>
	<li>Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals inline with strategies, and lead and facilitate pitch logistics</li>
	<li>Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company</li>
	<li>Support deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals</li>
	<li>Maintain and share professional knowledge through education, networking, events, and presentations</li>
</ul>

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