Astoria is a proud homegrown Philippine hotel chain that has established itself as a brand known for spacious rooms and suites, stunning architecture, and outstanding interior design. Top notch amenities and facilities, quality food and beverage, exceptional service and gracious Filipino hospitality are offered to guests from all over the world. With properties in key tourists destination in the country, Astoria is the top of mind destination to call home when traveling to Ortigas, Makati, Boracay, Bohol, and Palawan.

Each of the resorts is located on the beachfront and provide guests with ocean views while each of the hotels is located in the Central Business Districts of Makati and Ortigas, making Astoria a choice for both business and leisure travelers.

Astoria also owns and manages Minami Saki by Astoria (Japanese Restaurant at the ground floor of Astoria Plaza), Chardonnay by Astoria (an events place for 500 persons located right next door to bustling Capitol Commons and Valle Verde Country Club, and the Palawan Waterpark. 

Astoria Hotel and Resorts is managed by Asian Grand Legacy the pioneer in hospitality management, headed by legendary hotelier Miguel Cirqueda.

Astoria Hotels & Resorts

<ul>
	<li>Responsible for effective performance of the functions of all front office sections</li>
	<li>Ensures that all VIP rooms are inspected and informs Housekeeping/Engineering regarding maintenance and repair.</li>
	<li>Attends to guests problems, request, inquiries, approves guestrooms amenities</li>
	<li>Prepares daily, weekly, monthly occupancy forecasts evaluated against actual occupancy vacancies noted and taken to account for succeeding forecast.</li>
	<li>Attends department heads meeting, sales, and operations meeting.</li>
	<li>Manages training and performance evaluation of the front office staff</li>
	<li>Implement Hotel's House Rules and Regulations are adhered to at all times and if necessary sees to it that commendations and disciplinary action notices are issued.</li>
	<li>Act as Manager-on-duty (MOD) in the absence of Hotel Manager.</li>
	<li>Performs other duties as may be assigned.</li>
</ul>

Front Office Manager

<ul>
	<li>Ensure smooth overall Resorts Operations (Human Resources, Housekeeping, Security, F&amp;B, Sales and Finance).</li>
	<li>Preparation of the annual budget and monthly forecast</li>
	<li>Ensure SOP implementation in all departments and perform routine operational checks.</li>
	<li>Conduct regular operations team meeting to discuss routine operational matters, sales targets and action taken for service recovery, and also any staff issues.</li>
	<li>Assess and review customer satisfaction and service recovery process.</li>
	<li>Monitor and maintain operation &amp; overhead cost in order to maintain maximum revenue to the Resort.</li>
	<li>Develop, maintain and manage relationships with Government authorities, vendors and suppliers</li>
	<li>Administering effective security processes and maintaining legally required health and safety procedures.</li>
	<li>Excellent revenue management skills with experience of budgets, P&amp;L's and forecasting.</li>
</ul>

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Front Office Manager

Resort Manager Bohol Based