ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Responsible for driving quality practices on functional projects and implementing test automation strategies, frameworks, and tools. Work closely with cross-functional teams to enhance testing efficiency and deliver high-quality software products.

Responsibilities:

<ul>
	<li>Work closely with Product team and Engineering during solutioning to provide functional insights and review business requirements to polish acceptance criteria</li>
	<li>Generate Test Strategy and Plan that outlines the overall testing objectives, scope, and methods to achieve quality goals for a project</li>
	<li>Monitor Quality Metrics and conduct bug analysis session to improve product quality</li>
	<li>Drive QA effort throughout and until end of each release</li>
	<li>Maintain an updated regression suite both for manual and automated tests</li>
	<li>Identify and analyze issues, bugs, defects, and other problems particularly when problem is recurring; recommends and facilitates solutions to these issues</li>
	<li>Develop and implement test automation strategies, frameworks, and processes to improve testing efficiency and effectiveness.</li>
	<li>Collaborate with development and QA teams to identify test automation opportunities and define automation test plans.</li>
	<li>Design, develop, and maintain automated test scripts, harnesses, and libraries using industry-standard tools and frameworks.</li>
	<li>Drive continuous integration and continuous delivery (CI/CD) practices by integrating automated tests into the build and release pipelines.</li>
</ul>

Quality Assurance Lead | Digital Consumer Tech Division

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
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•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
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•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Takes direct responsbility for a team of healthcare agents</li>
	<li>Ensure the team is supported and enabled to perform at high standards and in accordance with the company's policies</li>
	<li>Provide one-on-one mentoring and perform regular appraisal and assessment of each team member</li>
	<li>Involved in the induction of new members and liaise with other team leads regarding performance and learning needs</li>
	<li>Actively contribute to team meetings and take responsibility for the responsibilities that arise from these meetings</li>
</ul>

USRN Team Lead | US Registered Nurses | Quezon City

<ul>
	<li>Takes direct responsibility for a team of healthcare agents</li>
	<li>Ensure the team is supported and enabled to perform at high standards and in accordance with the company's policies</li>
	<li>Provide one-on-one mentoring and perform regular appraisal and assessment of each team member</li>
	<li>Involved in the induction of new members and liaise with other team leads regarding performance and learning needs</li>
	<li>Actively contribute to team meetings and take responsibility for the responsibilities that arise from these meetings</li>
</ul>

<ul>
</ul>

USRN Team Coach | US Registered Nurses

<ul>
	<li class="text-justify">Content Strategy: Develop content strategies, including the creation, distribution, and optimization of content across digital channels.</li>
	<li class="text-justify">Content Creation: Oversee the production of high-quality content, including blog posts, articles, videos, infographics, social media updates, and other multimedia content (copy-focused).</li>
	<li class="text-justify">Content Promotion: Develop strategies and create content for promotion and distribution through various digital channels, including social media, email marketing, among others.</li>
	<li class="text-justify">Content Performance Analysis: Use analytics tools / work with partner teams to measure the performance of content, analyzing engagement, reach, conversion rates, and other relevant metrics.</li>
	<li class="text-justify">Content Collaboration: Collaborate with the social media team, design team, and other departments to align content with broader marketing and business initiatives.</li>
</ul>

Content Strategy Specialist

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards, and have been certified ISO 27001:2013 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

<ul>
	<li>Delivers defined project outcomes on time, within budget and with a high level of quality</li>
	<li>Aligns project with overall program policies, roadmap, constraints and plans. Prioritizes tasks and resolves issues/conflicts</li>
	<li>Governs and resolves risks and issues that impact project delivery across different content disciplines (SW development, SW Testing, Infrastructure)</li>
	<li>Responsible for the overall project communication plan and manages relationships with project stakeholders</li>
	<li>Maintain &amp; improve the standard approach for Agile Projects </li>
	<li>Coordinate and manage expectations of the client</li>
	<li>Manage resources and team to be able to deliver to client expectations</li>
	<li>Attend client meetings and briefs.</li>
</ul>

Project Manager

For Direct Hiring

<ul>
	<li>Take inbound calls from existing subscribers and attend to their requests with courtesy and accuracy.</li>
	<li>Provide accurate and appropriate information on subscription packages, prices, services, billing inquiries, etc.</li>
	<li>Consistently apply customer service communication engagement skills and in-depth knowledge of company products to assess customer needs and resolve issues.</li>
</ul>

Customer Service Representatives | Telco Account | Baguio

Position Summary 

Responsible for supporting the architecture and design of high traffic sites compatible with modern browsers. Will be expected to participate in the innovation, evaluation and direct integration of different web applications, back-end and third party systems.

Major Duties and Responsibilities 

<ul>
	<li>Must be able to create web-based solutions that are compatible with different platforms such as modern web browsers, etc.</li>
	<li>Evaluate and implement web solutions and do prototypes.</li>
	<li>Performs end-to-end Systems Integration and Functional Validation of various components.</li>
	<li>Conducts system testing and verification, deployment.</li>
	<li>Ensures close collaboration with all internal and external groups to ensure proper implementation of different Web application solutions.</li>
	<li>Assist in documentation of architecture/design, deployment, operations and troubleshooting.</li>
	<li>Assist in functional validation of various components of the system that are either internally developed or licensed solutions from external vendors.</li>
	<li>Ensures that web application systems are always updated and secured to comply with application security standards such as OWASP, ISO, etc.</li>
	<li>Provides support to other DCT initiatives as needed.</li>
</ul>

Full Stack Developer | Digital Consumer Tech Division

<ul>
	<li>Instruct and teach nurses in preparation for NCLEX exam</li>
	<li>Follow the designed curriculum according to timeline</li>
	<li>Administer tests and mock exams to NCLEX reviewers</li>
</ul>

USRN NCLEX Trainer | Iloilo

USRN Team Lead | US Registered Nurses | Cebu

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The Art Director (AD) is primarily responsible for being the creative head of individual web design projects and is the client’s primary point of contact for design related matters.

He or she is tasked out with conceptualizing individual designs that are visually appealing and technically sound, all while designing with the client’s concerns in mind.

Additionally, the AD will work with a team of designers and developers for each project – the designers to illustrate and build the mock ups for the sites, and the developers to make the functional version of the custom sites.

Art Directors report to the Managing Art Director in the Manila office.

 

Responsibilities:

<ul>
	<li>Effectively communicate and articulate with clients their design concerns and solutions</li>
	<li>Keep in touch with clients on a regular basis for updates</li>
	<li>Be able to build rapport with all sorts of clients with differing personalities</li>
	<li>Be able to handle escalated and unhappy clients</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Learn basic literacy in the commonly used design programs</li>
	<li>Learn basic literacy in Wordpress</li>
	<li>Effectively work with and communicate with designers and developers</li>
	<li>Needs to have a minimum of 5 standard design completions or 20% of current project capacity per month, consecutive for 4 months.</li>
	<li>Should Maintain at least 70% project capacity for 1 trimester.</li>
	<li>Non-contacts are to be zeroed out every end of week.</li>
	<li>Should pass the AD Exam (Basic).</li>
	<li>Should pass PM Training (Basic).</li>
	<li>Should pass Advanced IDX training.</li>
	<li>Should pass Advanced SEO training.</li>
</ul>

Art Director | Remote

INFOMAX is a wholly owned Filipino company that was incorporated and registered to SEC in February 1998. 
Infomax aims to provide world class solutions in the area of Content Integration and Business Intelligence.  Our goal is to maximize the IT investments of our clients by providing them with high-value solutions that will improve their business processes and increase their revenue stream. 
We aim to be the preferred Partner in their business initiatives.
We enable and empower our employees to render innovative and high quality services to our customers. We will empower our employees with industry skills and product knowledge to become highly respected professionals in their fields.

Infomax Systems Solutions and Services Inc.

<ol>
	<li>Performs business requirements gathering from external and internal stakeholders using elicitation techniques and ensures proper documentation of these business requirements</li>
	<li>Reviews, analyzes and evaluates client's requirements to implement system solutions to support the client's requirements</li>
	<li>Translates client requirements into functional requirements in a clear manner that is comprehensible to developers/project team.</li>
	<li>Conducts software design sessions with Solutions Architect and Development to define functionalities of a software for Infomax developed product and services.</li>
	<li>Define project requirements by identifying project milestones, phases and activities and creating a project timeline based on the milestones and activities</li>
	<li>Monitoring of the deliverables and ensuring timely completion of projects.</li>
	<li>Function as a liaison between business users and the technical team.</li>
	<li>Conducts regular checkpoints/meetings with the business users to ensure that issues are appropriately addressed.</li>
	<li>Conducts functional testing of software releases and ensures that it's aligned with the business requirements</li>
	<li>Monitors software problems of Infomax developed products and services from problem reporting to resolution.</li>
	<li>Supports project delivery by working with the Project Team to document and coordinate user acceptance testing and training plans</li>
	<li>Provides the necessary support to ensure that all issues encountered during User Acceptance Test are properly addressed and resolved on a timely manner.</li>
	<li>Manages development of Infomax developed products and services, features and enhancements, as aligned with each product’s roadmap.</li>
	<li>Conducts Risk Assessment with Project team for identifying risks ang mitigating plans for each assigned project.</li>
	<li>Consolidates &amp; Validates Build Packages and Patches, as endorsed by QA, for proper commercial versioning and documentation, and handover to implementation team.</li>
	<li>Formulates pricing strategies in delivering product to the marketplace.</li>
	<li>Researches on new technologies for use in improving usage of the product.</li>
</ol>

Business Analyst  Hybrid Work Set Up

The Project Coordinator is primarily responsible for handling clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
Responsibilities

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Keep the project timeline within the approved schedule.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Must undergo and pass Advanced IDX training.</li>
</ul>

Key Competencies

<ul>
	<li>Great Communicator</li>
	<li>Team Player</li>
	<li>Eager to Learn and grow</li>
	<li>Well Organized</li>
	<li>Patient</li>
	<li>Flexible and Resourceful</li>
	<li>Tenacious and Assertive</li>
	<li>Good Attitude</li>
	<li>Coachable</li>
	<li>Creative</li>
</ul>

Project Coordinator | Remote

Agent Image’s Web Consultant is primarily responsible for providing support to any Agent Image clients and/or potential clients through various channels such as a phone call, email and/or slack.

A Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offering solutions and recommendations that will improve clients’ website. At the same time each Web Consultant should be able to establish and maintain good rapport with every client that will make their experience better and satisfy them which will eventually be a possible lead in promoting the company’s products and services.

Additionally, a Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team.

Responsibilities

<ul>
	<li>Constantly answer phone calls to support Agent Image clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as a phone call, email, and chat.</li>
	<li>Can identify issues, needs, and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance the client’s website.</li>
	<li>Setting the client's expectations for a turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Web Consultant Team Lead.</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service is driven.</li>
	<li>Understands and follows company processes and policies.</li>
</ul>

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

Web Consultant | Technical Support Representative

XScribe Solutions Inc. (XScribe) was incorporated in 2010. During its early years of operations, XScribe developed custom software for local and foreign clients from various industries – technology, sports, health, education, food, etc. XScribe also served, and continues to do so, as an offshore software development team for technology companies abroad.

In 2016, XScribe ventured in the development of its own products. As its first creation, XScribe decided to develop an Enterprise Resource Planning software designed to automate the end-to-end business processes of companies operating mainly in the Philippines. At the outset of the design, the ERP software was conceptualized as multi-module, integrated, configurable, customizable, and web-based.

XScribe soft-launched the initial version of the ERP software in 2017. Since then, XScribe has continually enhanced the features of this software considering the advice and suggestions of XScribe clients from various industries, among other inputs.

Alongside the implementation of its own product, XScribe continues to serve clients who require custom software or need other IT-related services.

XScribe. The "X" represents any software. The name XScribe embodies the confidence of the company to write any software.

XScribe Solutions Inc

<ul>
	<li>Collaborate with the Business Development team in creating video tutorials</li>
	<li>Collaborate with the Sales and Marketing team in creating social media graphics, presentation templates and other materials</li>
	<li>Assist the Lead Designer in the creation of relevant assets for web design and web-based systems</li>
	<li>Ensure all designs align with brand guidelines and effectively communicate brand identity</li>
</ul>

Multimedia Designer

Boldr | Outsourcing With Impact. 

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Boldr

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.

Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,

Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.

Participate in project related work to deliver improvements in these solutions.

Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.

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