ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Responsible for driving quality practices on functional projects and implementing test automation strategies, frameworks, and tools. Work closely with cross-functional teams to enhance testing efficiency and deliver high-quality software products.

Responsibilities:

<ul>
	<li>Work closely with Product team and Engineering during solutioning to provide functional insights and review business requirements to polish acceptance criteria</li>
	<li>Generate Test Strategy and Plan that outlines the overall testing objectives, scope, and methods to achieve quality goals for a project</li>
	<li>Monitor Quality Metrics and conduct bug analysis session to improve product quality</li>
	<li>Drive QA effort throughout and until end of each release</li>
	<li>Maintain an updated regression suite both for manual and automated tests</li>
	<li>Identify and analyze issues, bugs, defects, and other problems particularly when problem is recurring; recommends and facilitates solutions to these issues</li>
	<li>Develop and implement test automation strategies, frameworks, and processes to improve testing efficiency and effectiveness.</li>
	<li>Collaborate with development and QA teams to identify test automation opportunities and define automation test plans.</li>
	<li>Design, develop, and maintain automated test scripts, harnesses, and libraries using industry-standard tools and frameworks.</li>
	<li>Drive continuous integration and continuous delivery (CI/CD) practices by integrating automated tests into the build and release pipelines.</li>
</ul>

Quality Assurance Lead | Digital Consumer Tech Division

Position Summary 

Responsible for supporting the architecture and design of high traffic sites compatible with modern browsers. Will be expected to participate in the innovation, evaluation and direct integration of different web applications, back-end and third party systems.

Major Duties and Responsibilities 

<ul>
	<li>Must be able to create web-based solutions that are compatible with different platforms such as modern web browsers, etc.</li>
	<li>Evaluate and implement web solutions and do prototypes.</li>
	<li>Performs end-to-end Systems Integration and Functional Validation of various components.</li>
	<li>Conducts system testing and verification, deployment.</li>
	<li>Ensures close collaboration with all internal and external groups to ensure proper implementation of different Web application solutions.</li>
	<li>Assist in documentation of architecture/design, deployment, operations and troubleshooting.</li>
	<li>Assist in functional validation of various components of the system that are either internally developed or licensed solutions from external vendors.</li>
	<li>Ensures that web application systems are always updated and secured to comply with application security standards such as OWASP, ISO, etc.</li>
	<li>Provides support to other DCT initiatives as needed.</li>
</ul>

Full Stack Developer | Digital Consumer Tech Division

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
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Aces Call Center Jobs Inc.

<ul>
	<li>Assist users in identifying technical issues and finding right solutions</li>
	<li>Conduct remote troubleshooting and give step by step clear instructions to customers over the phone</li>
	<li>Ensure follow-through of trouble tickets and satisfactory resolution of technical cases</li>
	<li>Keep abreast with the latest technologies to assist customers effectively</li>
</ul>

Consumer Electronics Technical Support Specialists | Dayshift | Pasig

<ul>
	<li>Handle incoming calls from customers</li>
	<li>Address concerns of the customers in a satisfactory manner</li>
	<li>Provide clear and concise step-by-step instructions to users/customers over the phone to resolve technical and account related issues</li>
	<li>Adhere to company and account policies at all times</li>
</ul>

Consumer Electronics Technical Support TSR | Ortigas

<ul>
	<li>Assist users in identifying issues and finding right solutions</li>
	<li>Stay updated with product and service information to provide updated and accurate information to the customers</li>
	<li>Apply listening skills to help diagnose the product issue/defect for proper escalation</li>
	<li>Ensure satisfaction of the customers for all calls</li>
</ul>

Consumer Electronics Customer Support | Fort BGC

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Job Description

Specific duties:

<ul>
	<li>Monitoring of Yearly Store Pcount Charges Summary</li>
	<li>Pcount Schedule Yearly/Monthly</li>
	<li>Monthly Pcount Status Monitoring</li>
	<li>Pcount Permit Boutique/Depstore</li>
	<li>Conduct Store Pcount</li>
	<li>Cash Advance / Liquidation - Pcount Transpo and Allowance</li>
	<li>Monitoring/Pull out / Delivery efore store Pcount</li>
	<li>Monitoring of Pending for Incoming / after DS Pcount</li>
	<li>Pcount Discrepancy Monitoring Status-Encoding</li>
	<li>Pcount Analysis/Discrepancy Report</li>
	<li>Manual Adjustment / After Department store Analysis</li>
	<li>Egress Zero Out Monitoring</li>
	<li>Sanction / Non Sanction Manual Adjustment</li>
	<li>Monitoring of Delivery Discrepancy / Adjustment</li>
	<li>Store Negative SOH Monitoring-Merchandise</li>
	<li>Store pending ASN Monitoring Pull Out / Delivery</li>
	<li>Pending ASN Delivery / DS Store Assigned</li>
	<li>Monitoring Provincial Deliveries ( Confirmation of Goods)</li>
	<li>Department Store Delivery Incoming</li>
	<li>Department Store Pull Out Incoming</li>
	<li>Monitoring of Pull out Discrepancy</li>
	<li>Pull out discrepancy Manual Adjustment</li>
	<li>Non- Merchandise Manual Adjustment</li>
	<li>Reverse Adjustment ( WH/ STORE )</li>
	<li>Weekly Sales Encoding / Monthly Balancing</li>
	<li>Monthly Monitoring of Actual Sales Vs. Portal</li>
	<li>DMIS Department AM/PM Monthly Summary</li>
	<li>Store AM/PM Encoding / Weekly Summary</li>
	<li>OTRS/BOX/IA Password Monitoring</li>
	<li>Brand Review / Update inventory concern</li>
	<li>WH Analysis / Category</li>
	<li>Warehouse Negative SOH Monitoring ( Merchandise / Non Merchandise)</li>
	<li>Clerance Monitoring</li>
</ul>

Inventory Analyst

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

The Costumer Experience Supervisor will be responsible for overseeing the day-to-day operations of the consumer relations department, ensuring high-quality service delivery, and maintaining customer satisfaction levels. The ideal candidate will have excellent communication skills, strong leadership abilities, and a passion for delivering outstanding customer service.

Key Responsibilities:

Team Leadership:

Supervise and lead a team of consumer care representatives.

Provide coaching, mentoring, and training to team members to enhance their skills and performance.

Set clear performance objectives and provide regular feedback to team members.

Foster a positive and collaborative work environment.

Customer Service Management:

Ensure that all consumer inquiries, concerns, and complaints are addressed promptly and professionally.

Monitor team performance metrics, such as response times, resolution rates, and customer satisfaction scores.

Implement strategies to improve customer service quality and efficiency.

Handle escalated customer issues and provide resolution as needed.

Process Improvement:

Identify areas for process improvement within the consumer care department.

Develop and implement new policies, procedures, and best practices to enhance service delivery.

Analyze customer feedback and suggest improvements to products or services based on consumer insights.

Data Analysis and Reporting:

Collect and analyze data related to consumer interactions, service levels, and performance metrics.

Prepare regular reports on key performance indicators (KPIs) and present findings to management.

Use data-driven insights to make informed decisions and improve departmental efficiency.

Cross-Functional Collaboration:

Collaborate with other departments, such as sales, marketing, and product development, to address customer needs and concerns.

Communicate customer feedback and insights to relevant teams to drive product and service improvements.

Participate in cross-functional meetings and projects as needed.

Customer Experience Supervisor

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li style="list-style-type: none;">
	<ol>
		<li>Handle and receive payments from clients and cash return from employees;</li>
		<li>Prepare cash receipts and/or official receipts for clients;</li>
		<li>Release checks for payments to the following:</li>
	</ol>
	</li>
	<li style="list-style-type: none;">
	<ul>
		<li> Suppliers and contractors (for payment of services/goods);</li>
		<li> External clients (for refunds);</li>
		<li>Company Affiliates (for cash advances and payment of services); and,</li>
		<li>Concerned employees (for reimbursements and cash advances);</li>
	</ul>
	</li>
	<li style="list-style-type: none;">
	<ol>
		<li>Coordinate with Purchasing Officer, Purchasing Supervisor and Purchasing Assistant regarding availability of checks to be released and used for purchase transactions;</li>
		<li>Advise collections and payments for Division Executives thru Executive Secretaries;</li>
		<li>Verify from the availability of checks and coordinate with Messenger the checks that require urgent deposits </li>
		<li>Verify online payments and deposits made by external clients through accessing Company’s bank transaction history online and/or coordination with bank representatives regarding clearance status of Company or client’s deposits;</li>
		<li>Coordinate and reconcile with other departments for the direct deposit to company bank accounts;</li>
		<li>Prepare daily cashier’s report and submits to Treasury Supervisor and Treasury Manager for review and to other departments/external clients collection for reference in the preparation of daily schedules;</li>
		<li>Record in the Great Plains (GP) accounting system the cash receipts from the clients;</li>
		<li>Report to the Treasury Supervisor and/or Treasury Manager for the non-routine collection transactions such as: (a) refunds from suppliers; (b) receipt of post-dated checks; and, (c) correction of entries, prior to preparation and recording to GP accounting system;</li>
		<li>Reconcile cash receipt report with prepared and issued cash receipts at the end of the day;</li>
		<li>Respond to suppliers and contractors’ inquiries on status of accounts payable invoices and coordinates with Accounts Payable Supervisor, as needed, regarding queries of suppliers and contractors on matters other than release of checks;</li>
		<li>Maintain the master file of cash receipt vouchers and duplicate copies of cash receipts and official receipts; and;</li>
		<li>Perform other job-related tasks that may be assigned by superiors from time to time.</li>
	</ol>
	</li>
</ul>

Treasury Accountant

A. Principal purpose(s) of the position

The Cost Accounting Supervisor will be in-charge in providing cost of sales reports as well as supervising the whole cost accounting group. He/She will be responsible for the preparation of reconciliations between SL and GL and other reconciliations required to ensure accurate cost and inventory accounting and valuation of the company and its affiliates.

B. Primary duties and responsibilities

Cost Accounting Function

1. Consolidates cost of sales and inventory reports of raw materials and packaging materials (RMPM) of the company and its affiliates.

2. Checks, reviews and provides variance analysis on the consumption and inventory reports of raw materials and packaging materials (RMPM) of the company and its affiliates.

3. Supervises and conducts month-end, end of quarter, and year-end physical inventory count of RMPM, Spare parts, Motor pool, Consumables, Trade Items, and Finished Goods.

Financial Analysis and Reporting

1. Checks and reviews monthly Management Reporting Package (MRP).

Cost Accounting Supervisor

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

<ul>
	<li>Serve as primary contact for customers and be responsible for pre- and post-sales problem resolution.</li>
	<li>Provide technical troubleshooting, product assessment and service option recommendations.</li>
	<li>Consistently apply customer service communication engagement skills and in-depth knowledge of company products, audio/wireless/networking technologies, procedures, and alternatives to assess customer needs and resolve issues.</li>
</ul>

Technical Support Representatives | Audio Electronics | Quezon City

COMPANY OVERVIEW 

Primal Enterprises Corporation (PEC) was incorporated in 1988 and is one of the largest importers and distributors of automotive aftermarket products in the Philippines, supplying a range of globally-sourced automotive parts, accessories, electronics, and lubricants to key cities nationwide. Some of our popular automotive brands: 

●	VIC automotive filters from Japan
●	MAG 1 lubricants and chemicals from USA
●	Hi-Q brake pads and shoes from Korea
●	MA-FRA car care products from Italy
●	Deflector car accessories and many more

Beyond automotive aftermarket products, PEC is rapidly expanding into energy-saving devices and materials for architectural and industrial use, such as but not limited to:

●	Sunbloc architectural-grade ceramic window films from Korea
●	United Oil industrial lubricants from Singapore

WHY JOIN US? 

To support our expansion, we need highly motivated, self-driven individuals who go above and beyond what is expected and possess high initiative and integrity to grow with us. If you have what it takes, we look forward to having you on our team!

By being part of our team, you will have the opportunity to experience the following:

●	Development of critical work and interpersonal skills through working with a wide range of people in multiple departments within the company
●	Commitment to achievement of goals, quality products, and concern for all stakeholders
●	Ample benefits commensurate with level of work, including bonuses and health allowance (details to be discussed in job offers)


CHECK US OUT 

To understand more about what we do, check out our Facebook pages:

	Sunbloc Performance Window Films: www.facebook.com/SunblocWindowFilms 
	MAG 1 Philippines: : www.facebook.com/MAG1Philippines 
	MA-FRA Philippines: www.facebook.com/MaFraPhilippines 
	VIC Filter Philippines: www.facebook.com/VICPhilippines

Primal Enterprises Corporation

Job Description:

<ul>
	<li>The Import Associate handles communication with global suppliers, assists in the product development cycle, from the design and/or formulation stage to the initial order, and;</li>
	<li>Monitors the logistics and quality of imported goods upon regularization of shipments.</li>
	<li>This position offers great opportunities to learn about importation, logistics, and shipment documentation in exchange for the communication, numerical and troubleshooting skills, and high level of meticulousness required.</li>
</ul>

Supply Chain Associate

Established in 1984, KLT Fruits Incorporated manufactures tropical fruit purees, concentrates, red beans jams as well as for markets in the US, Japan, Asia-Pacific, Europe, and the Philippines. We pride ourselves by not only providing quality products but also rendering technical services such as client product formulation, client process parameters, and new product development.

Through our knowledge of the industry, production know-how, and our commitment to quality, we are able to establish lifelong partnerships with our clients. Our team of experts and skilled associates guarantees the best customer service and more importantly, products of the highest quality.eS

KLT Fruits Inc

Develop and implement purchasing strategies and policies to optimize procurement processes.

Source, evaluate, and negotiate with suppliers to obtain the best prices, terms, and quality of goods and services.

Review and analyze purchase requisitions, specifications, and other procurement documents to determine the appropriate sourcing method.

Prepare purchase orders, contracts, and agreements, and ensure timely processing and delivery of orders.

Maintain accurate records of purchases, pricing, and inventory levels using procurement software or databases.

Monitor supplier performance and conduct regular supplier evaluations to ensure compliance with contractual agreements and quality standards.

Identify cost-saving opportunities and implement cost reduction initiatives while maintaining quality standards.

Collaborate with internal departments, such as finance, operations, and other end-users, to ensure alignment of purchasing activities with organizational objectives.

Stay informed about market trends, new products, and industry developments to make informed purchasing decisions.

Resolve issues or disputes with suppliers regarding delivery, quality, or pricing discrepancies.

Ensure compliance with company policies, procedures, and regulatory requirements related to procurement and purchasing activities.

Purchasing Officer

<ul>
	<li>Perform phone support duties for food delivery app.</li>
	<li>Respond to consumers questions or resolve problems related to their orders, delivery or payment</li>
	<li>Review and approve request for booking cancellations and refunds</li>
</ul>

Customer Service Agents | Food Delivery Account | Hybrid

Fashion Designer

Job Summary: The Fashion Designer will be responsible for conceptualizing, creating, and developing fashion designs that align with the brand's aesthetic and target market. Will work closely with cross-functional teams, including Production Merchandising, Purchasing, R&amp;D, Product and Development, Merchandising Planning and Control Departmentand Marketing, to ensure that the designs are translated into successful retail products that meet customer needs and contribute to the company's growth.

Key Responsibilities:

<ol>
	<li>Design Development:

	<ul style="list-style-type: disc;">
		<li>Conceptualize and develop fashion designs, including apparel, accessories, and potentially footwear, that reflect the brand's identity, trends, and market preferences.</li>
		<li>Create detailed sketches, illustrations, and technical drawings to effectively communicate design ideas to the production team.</li>
	</ul>
	</li>
	<li>Market and Trend Research:
	<ul style="list-style-type: disc;">
		<li>Stay updated with current fashion trends, consumer preferences, and market insights to inform design decisions.</li>
		<li>Analyze and interpret trend forecasts to adapt them to the brand's design direction.</li>
	</ul>
	</li>
	<li>Collaboration and Communication:
	<ul style="list-style-type: disc;">
		<li>Work closely with cross-functional teams, including merchandisers, pattern makers, and product developers, to ensure the seamless execution of design concepts.</li>
		<li>Communicate design concepts, details, and requirements effectively through visual presentations and discussions.</li>
	</ul>
	</li>
	<li>Material and Trim Selection:
	<ul style="list-style-type: disc;">
		<li>Identify appropriate fabrics, materials, and trims for each design, considering factors like quality, cost, and availability.</li>
		<li>Collaborate with suppliers and vendors to source necessary materials and maintain strong relationships.</li>
	</ul>
	</li>
	<li>Prototyping and Sampling:
	<ul style="list-style-type: disc;">
		<li>Oversee the creation of prototypes and samples, providing guidance and feedback to ensure designs are accurately translated into physical products.</li>
		<li>Participate in fittings and adjustments to ensure the garments' fit, comfort, and overall aesthetic meet brand standards.</li>
	</ul>
	</li>
	<li>Collection Presentation:
	<ul style="list-style-type: disc;">
		<li>Contribute to the development of lookbooks, presentations, and visual displays for showcasing collections to internal teams and potential buyers.</li>
	</ul>
	</li>
	<li>Adaptation and Iteration:
	<ul style="list-style-type: disc;">
		<li>Continuously refine designs based on feedback, market performance, and emerging trends to enhance the brand's offerings.</li>
	</ul>
	</li>
	<li>Technical Expertise:
	<ul style="list-style-type: disc;">
		<li>Stay knowledgeable about garment construction techniques, pattern making, and manufacturing processes to ensure design feasibility and efficiency.</li>
	</ul>
	</li>
	<li>Brand Consistency:
	<ul style="list-style-type: disc;">
		<li>Ensure that all designs align with the brand's core values, identity, and aesthetic.</li>
	</ul>
	</li>
</ol>

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