Senior Administrator  

Purpose

The Senior Admin is responsible for ensuring the timely completion of stakeholder requests and trends after-sales services particularly preventive maintenance and health check activities.

Duties and Responsibilities

Data Request & Inquiries Management

• Ensure timely completion of stakeholder requests based on target turnaround time.
• Coordination with different internal groups to provide data.
• Resource allocation in handling data requests.
• Data pull from several platforms.

Preventive Maintenance & Health Check Management

• Preventive maintenance schedule monitoring
• Activity coordination with customers, vendors, tech, and sales team.
• Ensure all necessary documents for the activity are available and documented.

Working Conditions

• Willing to work in a highly collaborative environment.
• Willing to work on a hybrid working setup (WFH & On-site)

A. Minimum Education

• Bachelor’s degree holder

B. Minimum Experience/Training

• At least 2 years of working experience with proven ability in handling admin tasks for a tech company.
• Has experience in handling people.

C. Competency

• Excellent written and verbal communication skills.
• Highly organized and highly procedural and methodical
• High level of integrity
• Excellent problem-solving and analytical skills
• Sense of ownership and pride in your performance and its impact on the company’s success
• Team player
• Familiarity with SAP, Salesforce, and Ivanti is a plus.
• With experience in creating Microsoft Excel formulas is a plus.