IT Operations
FIFGROUP
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 2 months ago
2023-07-28T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Receive, record, and classify every form that related to service requests from owner and incident for making decision in the process
- Perform initial settlement of service requests from owner and incident
- Conduct escalation to the next parties if there is any request or incident that can’t be resolve by service desk
- Reporting IT service & incident to FIF management during a certain period
Kualifikasi Minimum
- Bachelor degree, preferably in management, technical information, & informatics management
- Proficiency in operating Windows Operating System and Microsoft Office
- Proficiency in programming language and database tools
- Have a good driving force, courage, and integrity
- Proficiency in planning & driving action skills
- Able to work in customer focus manner
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Menara FIF (Head Office) Jl. TB Simatupang Kav 15 Cilandak, Jakarta Selatan 12440
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Tentang FIFGROUP
FIFGROUP is an affiliation company of PT. Astra International Tbk which engages in consumer financing. Currently, we serve more than 4 million active customers all across Indonesia. Founded in 1989, FIFGROUP grows excellently over the years. By the end of 2018, FIFGROUP successfully booked total revenue of IDR 9.46 Trillion. Strengthened with the spirit of TEAM; Teamwork, Excellent, Achieving, and Moving Forward, we continue to expand our business to financial technology and various digital business platforms. We believe, everything we do is dedicated to bring a better life for the community and by doing so, we’ll get closer to our vision to be an admired national industry leader.