PT Bank Mandiri (Persero) Tbk.
PT Bank Mandiri (Persero) Tbk.

UX Researcher  

PT Bank Mandiri (Persero) Tbk.

 
  • South Jakarta, Indonesia
    Jl. Jenderal Gatot Subroto Kav. 36-38 Jakarta 12190 Indonesia, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • Penuh waktuFULL_TIME

Berakhir a year ago

2022-12-08T17:00:00+00:00
Ditutup.

Deskripsi Pekerjaan

  • Advocate for users in a fast-paced, corporate climate, foster a shared understanding of the user-centric intersection between design, business and engineering.
  • Prioritise projects based on business impact, user needs, duration and complexity.
  • Develop well-crafted research plans with clear research objectives including usability research screeners and discussion guides.
  • Collaborate with peers in other design teams and contribute to the global design/research community.
  • Recruit targeted end-users for specific research studies and moderate one-on-one usability sessions.
  • Help develop and implement quantitative surveys.
  • Conduct stakeholder workshops and interviews.
  • Extract insights about user behaviors from our data tools.
  • Translate user insights into actionable recommendations for the product team.
  • Craft personas and "other information" (e.g. journey maps) to communicate insights across the product, design and development teams.
  • Present design research findings to the larger team in a clear and organized report.
  • Work closely with the product teams to identify and optimise research objectives.
  • Establish and implement an overall research strategy across departements and groups.

Kualifikasi Minimum

  • Proven experience with research design utilizing various methods including but not limited to usability studies, contextual inquiry, and surveys.
  • Relevant product research experience, either in an end-to-end, usability, or generative setting.
  • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
  • Experienced problem solver and thrives in a fast-paced environment.
  • Highly detail-oriented, with a drive for perfection.
  • Great communication and presentation skills.
  • Have working knowledge of accessibility guidelines and best practices is a big plus.

Ringkasan Perkerjaan

Tingkat Posisi
Mid-Senior Level Manager
Spesialisasi
IT and Software
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Once in a while
Alamat Kantor
Jl. Jenderal Gatot Subroto Kav. 36-38 Jakarta 12190 Indonesia, South Jakarta, DKI Jakarta, Indonesia
Industri
Banking / Mortgage
Lowongan
2 lowongan dibuka
Situs
http://www.bankmandiri.co.id/

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Tentang PT Bank Mandiri (Persero) Tbk.

Bank Mandiri was established on 2 October 1998, as part of the bank restructuring program of the Government of Indonesia. In July 1999, four state-owned banks - Bank Bumi Daya, Bank Dagang Negara, Bank Exim and Bapindo - were amalgamated into Bank Mandiri. The history of these four banks can be traced back to over 140 years, and together they had contributed to the beginning of the Indonesian banking sector. We are continuously seeking mutually beneficial business opportunities that create synergies, building alliances and strengthening our supporting businesses with and through our subsidiaries, notably Mandiri Sekuritas in investment banking, AXA Mandiri Financial Services in insurance, Bank Syariah Mandiri in Sharia banking, Bank Mantap in micro banking, and Mandiri Tunas Finance in multi-finance. In 2011, Bank Mandiri acquired Mandiri AXA General Insurance (MAGI), a joint-venture between Bank Mandiri and AXA Societe Anonyme, to strengthen Bank Mandiri's penetration into the general insurance business. With various subsidiaries that support our businesses, we have further strengthened our position as a prominent financial holdings institution in Indonesia. Bank Mandiri consistently provides the best service for the company, employees and customers. As the results, we received several awards within this years (i.e. Top Companies 2022: The 15 best workplaces to grow your career in Indonesia by Linkedin; World's Best Bank 2022 by Forbes; Indonesia Outstanding Acclaimed Company 2021 by Warta Ekonomi; iNews Maker Award by iNewsTV; 19th Annual Best Sub Custodian Bank Awards 2021 by Global Finance Magazine; Top Corporate Social Responsibility Award 2021 by Top Business).

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